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Global and United States Interactive Voice Response Market Report & Forecast 2022-2028
SKU ID : QYR-20907208 | Publishing Date : 11-May-2022 | No. of pages : 104
Detailed TOC of Global and United States Interactive Voice Response Market Report & Forecast 2022-2028
1 Study Coverage1.1 Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million) Introduction
1.2 Global Interactive Voice Response Outlook 2017 VS 2022 VS 2028
1.2.1 Global Interactive Voice Response Market Size for the Year 2017-2028
1.2.2 Global Interactive Voice Response Market Size for the Year 2017-2028
1.3 Interactive Voice Response Market Size, United States VS Global, 2017 VS 2022 VS 2028
1.3.1 The Market Share of United States Interactive Voice Response in Global, 2017 VS 2022 VS 2028
1.3.2 The Growth Rate of Interactive Voice Response Market Size, United States VS Global, 2017 VS 2022 VS 2028
1.4 Interactive Voice Response Market Dynamics
1.4.1 Interactive Voice Response Industry Trends
1.4.2 Interactive Voice Response Market Drivers
1.4.3 Interactive Voice Response Market Challenges
1.4.4 Interactive Voice Response Market Restraints
1.5 Study Objectives
1.6 Years Considered
2 Interactive Voice Response by Type
2.1 Interactive Voice Response Market Segment by Type
2.1.1 Speech Based
2.1.2 Touch-tone Based
2.2 Global Interactive Voice Response Market Size by Type (2017, 2022 & 2028)
2.3 Global Interactive Voice Response Market Size by Type (2017-2028)
2.4 United States Interactive Voice Response Market Size by Type (2017, 2022 & 2028)
2.5 United States Interactive Voice Response Market Size by Type (2017-2028)
3 Interactive Voice Response by Application
3.1 Interactive Voice Response Market Segment by Application
3.1.1 BFSI
3.1.2 Travel and Hospitality
3.1.3 Pharma and Healthcare
3.1.4 Telecommunications
3.1.5 Government and Public Sector
3.1.6 Transportation and Logistics
3.2 Global Interactive Voice Response Market Size by Application (2017, 2022 & 2028)
3.3 Global Interactive Voice Response Market Size by Application (2017-2028)
3.4 United States Interactive Voice Response Market Size by Application (2017, 2022 & 2028)
3.5 United States Interactive Voice Response Market Size by Application (2017-2028)
4 Global Interactive Voice Response Competitor Landscape by Company
4.1 Global Interactive Voice Response Market Size by Company
4.1.1 Top Global Interactive Voice Response Companies Ranked by Revenue (2021)
4.1.2 Global Interactive Voice Response Revenue by Player (2017-2022)
4.2 Global Interactive Voice Response Concentration Ratio (CR)
4.2.1 Interactive Voice Response Market Concentration Ratio (CR) (2017-2022)
4.2.2 Global Top 5 and Top 10 Largest Companies of Interactive Voice Response in 2021
4.2.3 Global Interactive Voice Response Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
4.3 Global Interactive Voice Response Headquarters, Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million) Type
4.3.1 Global Interactive Voice Response Headquarters and Area Served
4.3.2 Global Interactive Voice Response Companies Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million) Type
4.3.3 Date of International Companies Enter into Interactive Voice Response Market
4.4 Companies Mergers & Acquisitions, Expansion Plans
4.5 United States Interactive Voice Response Market Size by Company
4.5.1 Top Interactive Voice Response Players in United States, Ranked by Revenue (2021)
4.5.2 United States Interactive Voice Response Revenue by Players (2020, 2021 & 2022)
5 Global Interactive Voice Response Market Size by Region
5.1 Global Interactive Voice Response Market Size by Region: 2017 VS 2022 VS 2028
5.2 Global Interactive Voice Response Market Size by Region (2017-2028)
5.2.1 Global Interactive Voice Response Market Size by Region: 2017-2022
5.2.2 Global Interactive Voice Response Market Size by Region (2023-2028)
6 Segment in Region Level & Country Level
6.1 North America
6.1.1 North America Interactive Voice Response Market Size YoY Growth 2017-2028
6.1.2 North America Interactive Voice Response Market Facts & Figures by Country (2017, 2022 & 2028)
6.1.3 U.S.
6.1.4 Canada
6.2 Asia-Pacific
6.2.1 Asia-Pacific Interactive Voice Response Market Size YoY Growth 2017-2028
6.2.2 Asia-Pacific Interactive Voice Response Market Facts & Figures by Region (2017, 2022 & 2028)
6.2.3 China
6.2.4 Japan
6.2.5 South Korea
6.2.6 India
6.2.7 Australia
6.2.8 China Taiwan
6.2.9 Indonesia
6.2.10 Thailand
6.2.11 Malaysia
6.3 Europe
6.3.1 Europe Interactive Voice Response Market Size YoY Growth 2017-2028
6.3.2 Europe Interactive Voice Response Market Facts & Figures by Country (2017, 2022 & 2028)
6.3.3 Germany
6.3.4 France
6.3.5 U.K.
6.3.6 Italy
6.3.7 Russia
6.4 Latin America
6.4.1 Latin America Interactive Voice Response Market Size YoY Growth 2017-2028
6.4.2 Latin America Interactive Voice Response Market Facts & Figures by Country (2017, 2022 & 2028)
6.4.3 Mexico
6.4.4 Brazil
6.4.5 Argentina
6.5 Middle East and Africa
6.5.1 Middle East and Africa Interactive Voice Response Market Size YoY Growth 2017-2028
6.5.2 Middle East and Africa Interactive Voice Response Market Facts & Figures by Country (2017, 2022 & 2028)
6.5.3 Turkey
6.5.4 Saudi Arabia
6.5.5 UAE
7 Company Profiles
7.1 inContact Inc.
7.1.1 inContact Inc. Company Details
7.1.2 inContact Inc. Business Overview
7.1.3 inContact Inc. Interactive Voice Response Introduction
7.1.4 inContact Inc. Revenue in Interactive Voice Response Business (2017-2022)
7.1.5 inContact Inc. Recent Development
7.2 Nuance Communications, Inc.
7.2.1 Nuance Communications, Inc. Company Details
7.2.2 Nuance Communications, Inc. Business Overview
7.2.3 Nuance Communications, Inc. Interactive Voice Response Introduction
7.2.4 Nuance Communications, Inc. Revenue in Interactive Voice Response Business (2017-2022)
7.2.5 Nuance Communications, Inc. Recent Development
7.3 Genesys Telecommunication Laboratories, Inc.
7.3.1 Genesys Telecommunication Laboratories, Inc. Company Details
7.3.2 Genesys Telecommunication Laboratories, Inc. Business Overview
7.3.3 Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Introduction
7.3.4 Genesys Telecommunication Laboratories, Inc. Revenue in Interactive Voice Response Business (2017-2022)
7.3.5 Genesys Telecommunication Laboratories, Inc. Recent Development
7.4 AT&T Inc.
7.4.1 AT&T Inc. Company Details
7.4.2 AT&T Inc. Business Overview
7.4.3 AT&T Inc. Interactive Voice Response Introduction
7.4.4 AT&T Inc. Revenue in Interactive Voice Response Business (2017-2022)
7.4.5 AT&T Inc. Recent Development
7.5 Avaya Inc.
7.5.1 Avaya Inc. Company Details
7.5.2 Avaya Inc. Business Overview
7.5.3 Avaya Inc. Interactive Voice Response Introduction
7.5.4 Avaya Inc. Revenue in Interactive Voice Response Business (2017-2022)
7.5.5 Avaya Inc. Recent Development
7.6 Aspect Software Parent, Inc.
7.6.1 Aspect Software Parent, Inc. Company Details
7.6.2 Aspect Software Parent, Inc. Business Overview
7.6.3 Aspect Software Parent, Inc. Interactive Voice Response Introduction
7.6.4 Aspect Software Parent, Inc. Revenue in Interactive Voice Response Business (2017-2022)
7.6.5 Aspect Software Parent, Inc. Recent Development
7.7 Verizon Communications Inc.
7.7.1 Verizon Communications Inc. Company Details
7.7.2 Verizon Communications Inc. Business Overview
7.7.3 Verizon Communications Inc. Interactive Voice Response Introduction
7.7.4 Verizon Communications Inc. Revenue in Interactive Voice Response Business (2017-2022)
7.7.5 Verizon Communications Inc. Recent Development
7.8 Five9, Inc.
7.8.1 Five9, Inc. Company Details
7.8.2 Five9, Inc. Business Overview
7.8.3 Five9, Inc. Interactive Voice Response Introduction
7.8.4 Five9, Inc. Revenue in Interactive Voice Response Business (2017-2022)
7.8.5 Five9, Inc. Recent Development
7.9 Cisco Systems, Inc.
7.9.1 Cisco Systems, Inc. Company Details
7.9.2 Cisco Systems, Inc. Business Overview
7.9.3 Cisco Systems, Inc. Interactive Voice Response Introduction
7.9.4 Cisco Systems, Inc. Revenue in Interactive Voice Response Business (2017-2022)
7.9.5 Cisco Systems, Inc. Recent Development
7.10 Convergys Corporation
7.10.1 Convergys Corporation Company Details
7.10.2 Convergys Corporation Business Overview
7.10.3 Convergys Corporation Interactive Voice Response Introduction
7.10.4 Convergys Corporation Revenue in Interactive Voice Response Business (2017-2022)
7.10.5 Convergys Corporation Recent Development
7.11 West Corporation
7.11.1 West Corporation Company Details
7.11.2 West Corporation Business Overview
7.11.3 West Corporation Interactive Voice Response Introduction
7.11.4 West Corporation Revenue in Interactive Voice Response Business (2017-2022)
7.11.5 West Corporation Recent Development
7.12 IVR Lab
7.12.1 IVR Lab Company Details
7.12.2 IVR Lab Business Overview
7.12.3 IVR Lab Interactive Voice Response Introduction
7.12.4 IVR Lab Revenue in Interactive Voice Response Business (2017-2022)
7.12.5 IVR Lab Recent Development
7.13 NewVoiceMedia
7.13.1 NewVoiceMedia Company Details
7.13.2 NewVoiceMedia Business Overview
7.13.3 NewVoiceMedia Interactive Voice Response Introduction
7.13.4 NewVoiceMedia Revenue in Interactive Voice Response Business (2017-2022)
7.13.5 NewVoiceMedia Recent Development
8 Research Findings and Conclusion
9 Appendix
9.1 Research Methodology
9.1.1 Methodology/Research Approach
9.1.2 Data Source
9.2 Author Details
9.3 Disclaimer
List of Figures, Tables and Charts Available in Global and United States Interactive Voice Response Market Report & Forecast 2022-2028
List of TablesTable 1. Interactive Voice Response Market Size United States VS Global, CAGR (2017 VS 2022 VS 2028)
Table 2. Interactive Voice Response Market Trends
Table 3. Interactive Voice Response Market Drivers
Table 4. Interactive Voice Response Market Challenges
Table 5. Interactive Voice Response Market Restraints
Table 6. Global Interactive Voice Response Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million)
Table 7. United States Interactive Voice Response Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million)
Table 8. Global Interactive Voice Response Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million)
Table 9. United States Interactive Voice Response Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million)
Table 10. Top Interactive Voice Response Companies in Global Market, Ranking by Revenue (2021)
Table 11. Global Interactive Voice Response Revenue by Player, (US$ Million), 2017-2022
Table 12. Global Interactive Voice Response Revenue Share by Player, 2017-2022
Table 13. Global Interactive Voice Response Companies Market Concentration Ratio (CR5 and HHI)
Table 14. Global Interactive Voice Response by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Interactive Voice Response as of 2021)
Table 15. Top Players of Interactive Voice Response in Global Market, Headquarters and Area Served
Table 16. Companies Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million) Type
Table 17. Date of International Companies Enter into Interactive Voice Response Market
Table 18. Companies Mergers & Acquisitions, Expansion Plans
Table 19. Top Interactive Voice Response Players in United States Market, Ranking by Revenue (2021)
Table 20. United States Interactive Voice Response Revenue by Players, (US$ Million), 2020, 2021 & 2022
Table 21. United States Interactive Voice Response Revenue Share by Players, 2020, 2021 & 2022
Table 22. Global Interactive Voice Response Market Size by Region (US$ Million): 2017 VS 2022 VS 2028
Table 23. Global Interactive Voice Response Market Size by Region (2017-2022) & (US$ Million)
Table 24. Global Interactive Voice Response Market Size Forecast by Region (2023-2028) & (US$ Million)
Table 25. North America Interactive Voice Response Sales in Value by Country (2017-2028) & (US$ Million)
Table 26. Asia Pacific Interactive Voice Response Sales in Value by Region (2017-2028) & (US$ Million)
Table 27. Europe Interactive Voice Response Sales in Value by Country (2017-2028) & (US$ Million)
Table 28. Latin Americaa Interactive Voice Response Sales in Value by Country (2017-2028) & (US$ Million)
Table 29. Middle East and Africa Interactive Voice Response Sales in Value by Country (2017-2028) & (US$ Million)
Table 30. inContact Inc. Company Details
Table 31. inContact Inc. Business Overview
Table 32. inContact Inc. Interactive Voice Response Product
Table 33. inContact Inc. Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
Table 34. inContact Inc. Recent Development
Table 35. Nuance Communications, Inc. Company Details
Table 36. Nuance Communications, Inc. Business Overview
Table 37. Nuance Communications, Inc. Interactive Voice Response Product
Table 38. Nuance Communications, Inc. Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
Table 39. Nuance Communications, Inc. Recent Development
Table 40. Genesys Telecommunication Laboratories, Inc. Company Details
Table 41. Genesys Telecommunication Laboratories, Inc. Business Overview
Table 42. Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Product
Table 43. Genesys Telecommunication Laboratories, Inc. Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
Table 44. Genesys Telecommunication Laboratories, Inc. Recent Development
Table 45. AT&T Inc. Company Details
Table 46. AT&T Inc. Business Overview
Table 47. AT&T Inc. Interactive Voice Response Product
Table 48. AT&T Inc. Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
Table 49. AT&T Inc. Recent Development
Table 50. Avaya Inc. Company Details
Table 51. Avaya Inc. Business Overview
Table 52. Avaya Inc. Interactive Voice Response Product
Table 53. Avaya Inc. Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
Table 54. Avaya Inc. Recent Development
Table 55. Aspect Software Parent, Inc. Company Details
Table 56. Aspect Software Parent, Inc. Business Overview
Table 57. Aspect Software Parent, Inc. Interactive Voice Response Product
Table 58. Aspect Software Parent, Inc. Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
Table 59. Aspect Software Parent, Inc. Recent Development
Table 60. Verizon Communications Inc. Company Details
Table 61. Verizon Communications Inc. Business Overview
Table 62. Verizon Communications Inc. Interactive Voice Response Product
Table 63. Verizon Communications Inc. Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
Table 64. Verizon Communications Inc. Recent Development
Table 65. Five9, Inc. Company Details
Table 66. Five9, Inc. Business Overview
Table 67. Five9, Inc. Interactive Voice Response Product
Table 68. Five9, Inc. Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
Table 69. Five9, Inc. Recent Development
Table 70. Cisco Systems, Inc. Company Details
Table 71. Cisco Systems, Inc. Business Overview
Table 72. Cisco Systems, Inc. Interactive Voice Response Product
Table 73. Cisco Systems, Inc. Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
Table 74. Cisco Systems, Inc. Recent Development
Table 75. Convergys Corporation Company Details
Table 76. Convergys Corporation Business Overview
Table 77. Convergys Corporation Interactive Voice Response Product
Table 78. Convergys Corporation Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
Table 79. Convergys Corporation Recent Development
Table 80. West Corporation Company Details
Table 81. West Corporation Business Overview
Table 82. West Corporation Interactive Voice Response Product
Table 83. West Corporation Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
Table 84. West Corporation Recent Development
Table 85. IVR Lab Company Details
Table 86. IVR Lab Business Overview
Table 87. IVR Lab Interactive Voice Response Product
Table 88. IVR Lab Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
Table 89. IVR Lab Recent Development
Table 90. NewVoiceMedia Company Details
Table 91. NewVoiceMedia Business Overview
Table 92. NewVoiceMedia Interactive Voice Response Product
Table 93. NewVoiceMedia Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
Table 94. NewVoiceMedia Recent Development
Table 95. Research Programs/Design for This Report
Table 96. Key Data Information from Secondary Sources
Table 97. Key Data Information from Primary Sources
List of Figures
Figure 1. Interactive Voice Response Product Picture
Figure 2. Global Interactive Voice Response Market Size, (US$ Million), 2017 VS 2022 VS 2028
Figure 3. Global Interactive Voice Response Market Size 2017-2028 (US$ Million)
Figure 4. United States Interactive Voice Response Market Size, (US$ Million), 2017 VS 2022 VS 2028
Figure 5. United States Interactive Voice Response Market Size 2017-2028 (US$ Million)
Figure 6. United States Interactive Voice Response Market Share in Global 2017-2028
Figure 7. Interactive Voice Response Report Years Considered
Figure 8. Product Picture of Speech Based
Figure 9. Product Picture of Touch-tone Based
Figure 10. Global Interactive Voice Response Market Share by Type in 2022 & 2028
Figure 11. Global Interactive Voice Response Market Size by Type (2017-2028) & (US$ Million)
Figure 12. Global Interactive Voice Response Market Share by Type (2017-2028)
Figure 13. United States Interactive Voice Response Market Share by Type in 2022 & 2028
Figure 14. United States Interactive Voice Response Market Size by Type (2017-2028) & (US$ Million)
Figure 15. United States Interactive Voice Response Market Share by Type (2017-2028)
Figure 16. Product Picture of BFSI
Figure 17. Product Picture of Travel and Hospitality
Figure 18. Product Picture of Pharma and Healthcare
Figure 19. Product Picture of Telecommunications
Figure 20. Product Picture of Government and Public Sector
Figure 21. Product Picture of Transportation and Logistics
Figure 22. Global Interactive Voice Response Market Share by Application in 2022 & 2028
Figure 23. Global Interactive Voice Response Market Size by Application (2017-2028) & (US$ Million)
Figure 24. Global Interactive Voice Response Market Share by Application (2017-2028)
Figure 25. United States Interactive Voice Response Market Share by Application in 2022 & 2028
Figure 26. United States Interactive Voice Response Market Size by Application (2017-2028) & (US$ Million)
Figure 27. United States Interactive Voice Response Market Share by Application (2017-2028)
Figure 28. North America Interactive Voice Response Market Size Growth Rate 2017-2028 (US$ Million)
Figure 29. U.S. Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 30. Canada Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 31. Europe Interactive Voice Response Market Size Growth Rate 2017-2028 (US$ Million)
Figure 32. Germany Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 33. France Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 34. U.K. Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 35. Italy Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 36. Russia Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 37. Asia-Pacific Interactive Voice Response Market Size Growth Rate 2017-2028 (US$ Million)
Figure 38. China Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 39. Japan Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 40. South Korea Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 41. India Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 42. Australia Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 43. China Taiwan Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 44. Indonesia Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 45. Thailand Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 46. Malaysia Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 47. Latin America Interactive Voice Response Market Size Growth Rate 2017-2028 (US$ Million)
Figure 48. Mexico Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 49. Brazil Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 50. Argentina Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 51. Middle East & Africa Interactive Voice Response Market Size Growth Rate 2017-2028 (US$ Million)
Figure 52. Turkey Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 53. Saudi Arabia Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 54. UAE Interactive Voice Response Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 55. inContact Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
Figure 56. Nuance Communications, Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
Figure 57. Genesys Telecommunication Laboratories, Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
Figure 58. AT&T Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
Figure 59. Avaya Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
Figure 60. Aspect Software Parent, Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
Figure 61. Verizon Communications Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
Figure 62. Five9, Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
Figure 63. Cisco Systems, Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
Figure 64. Convergys Corporation Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
Figure 65. West Corporation Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
Figure 66. IVR Lab Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
Figure 67. NewVoiceMedia Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
Figure 68. Bottom-up and Top-down Approaches for This Report
Figure 69. Data Triangulation
Figure 70. Key Executives Interviewed
Keyplayers in Global and United States Interactive Voice Response Market Report & Forecast 2022-2028
inContact Inc.Nuance Communications, Inc.
Genesys Telecommunication Laboratories, Inc.
AT&T Inc.
Avaya Inc.
Aspect Software Parent, Inc.
Verizon Communications Inc.
Five9, Inc.
Cisco Systems, Inc.
Convergys Corporation
West Corporation
IVR Lab
NewVoiceMedia
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