Global Call Center AI Market Research Report 2022
SKU ID : QYR-21384006 | Publishing Date : 27-Jul-2022 | No. of pages : 114
Detailed TOC of Global Call Center AI Market Research Report 2022
1 Report Overview1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Call Center AI Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
1.2.2 Cloud-Based
1.2.3 On-Premise
1.3 Market by Application
1.3.1 Global Call Center AI Market Share by Application: 2017 VS 2021 VS 2028
1.3.2 BFSI
1.3.3 Retail and E-commerce
1.3.4 Telecommunications
1.3.5 Health Care
1.3.6 Media and Entertainment
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Call Center AI Market Perspective (2017-2028)
2.2 Call Center AI Growth Trends by Region
2.2.1 Call Center AI Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 Call Center AI Historic Market Size by Region (2017-2022)
2.2.3 Call Center AI Forecasted Market Size by Region (2023-2028)
2.3 Call Center AI Market Dynamics
2.3.1 Call Center AI Industry Trends
2.3.2 Call Center AI Market Drivers
2.3.3 Call Center AI Market Challenges
2.3.4 Call Center AI Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Call Center AI Players by Revenue
3.1.1 Global Top Call Center AI Players by Revenue (2017-2022)
3.1.2 Global Call Center AI Revenue Market Share by Players (2017-2022)
3.2 Global Call Center AI Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Call Center AI Revenue
3.4 Global Call Center AI Market Concentration Ratio
3.4.1 Global Call Center AI Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Call Center AI Revenue in 2021
3.5 Call Center AI Key Players Head office and Area Served
3.6 Key Players Call Center AI Product Solution and Service
3.7 Date of Enter into Call Center AI Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Call Center AI Breakdown Data by Type
4.1 Global Call Center AI Historic Market Size by Type (2017-2022)
4.2 Global Call Center AI Forecasted Market Size by Type (2023-2028)
5 Call Center AI Breakdown Data by Application
5.1 Global Call Center AI Historic Market Size by Application (2017-2022)
5.2 Global Call Center AI Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Call Center AI Market Size (2017-2028)
6.2 North America Call Center AI Market Size by Country (2017-2022)
6.3 North America Call Center AI Market Size by Country (2023-2028)
6.4 United States
6.5 Canada
7 Europe
7.1 Europe Call Center AI Market Size (2017-2028)
7.2 Europe Call Center AI Market Size by Country (2017-2022)
7.3 Europe Call Center AI Market Size by Country (2023-2028)
7.4 Germany
7.5 France
7.6 U.K.
7.7 Italy
7.8 Russia
7.9 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Call Center AI Market Size (2017-2028)
8.2 Asia-Pacific Call Center AI Market Size by Country (2017-2022)
8.3 Asia-Pacific Call Center AI Market Size by Country (2023-2028)
8.4 China
8.5 Japan
8.6 South Korea
8.7 Southeast Asia
8.8 India
8.9 Australia
9 Latin America
9.1 Latin America Call Center AI Market Size (2017-2028)
9.2 Latin America Call Center AI Market Size by Country (2017-2022)
9.3 Latin America Call Center AI Market Size by Country (2023-2028)
9.4 Mexico
9.5 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Call Center AI Market Size (2017-2028)
10.2 Middle East & Africa Call Center AI Market Size by Country (2017-2022)
10.3 Middle East & Africa Call Center AI Market Size by Country (2023-2028)
10.4 Turkey
10.5 Saudi Arabia
10.6 UAE
11 Key Players Profiles
11.1 IBM (US)
11.1.1 IBM (US) Company Detail
11.1.2 IBM (US) Business Overview
11.1.3 IBM (US) Call Center AI Introduction
11.1.4 IBM (US) Revenue in Call Center AI Business (2017-2022)
11.1.5 IBM (US) Recent Development
11.2 Google (US)
11.2.1 Google (US) Company Detail
11.2.2 Google (US) Business Overview
11.2.3 Google (US) Call Center AI Introduction
11.2.4 Google (US) Revenue in Call Center AI Business (2017-2022)
11.2.5 Google (US) Recent Development
11.3 Microsoft (US)
11.3.1 Microsoft (US) Company Detail
11.3.2 Microsoft (US) Business Overview
11.3.3 Microsoft (US) Call Center AI Introduction
11.3.4 Microsoft (US) Revenue in Call Center AI Business (2017-2022)
11.3.5 Microsoft (US) Recent Development
11.4 Oracle (US)
11.4.1 Oracle (US) Company Detail
11.4.2 Oracle (US) Business Overview
11.4.3 Oracle (US) Call Center AI Introduction
11.4.4 Oracle (US) Revenue in Call Center AI Business (2017-2022)
11.4.5 Oracle (US) Recent Development
11.5 SAP (Germany)
11.5.1 SAP (Germany) Company Detail
11.5.2 SAP (Germany) Business Overview
11.5.3 SAP (Germany) Call Center AI Introduction
11.5.4 SAP (Germany) Revenue in Call Center AI Business (2017-2022)
11.5.5 SAP (Germany) Recent Development
11.6 AWS (US)
11.6.1 AWS (US) Company Detail
11.6.2 AWS (US) Business Overview
11.6.3 AWS (US) Call Center AI Introduction
11.6.4 AWS (US) Revenue in Call Center AI Business (2017-2022)
11.6.5 AWS (US) Recent Development
11.7 Nuance Communications (US)
11.7.1 Nuance Communications (US) Company Detail
11.7.2 Nuance Communications (US) Business Overview
11.7.3 Nuance Communications (US) Call Center AI Introduction
11.7.4 Nuance Communications (US) Revenue in Call Center AI Business (2017-2022)
11.7.5 Nuance Communications (US) Recent Development
11.8 Avaya (US)
11.8.1 Avaya (US) Company Detail
11.8.2 Avaya (US) Business Overview
11.8.3 Avaya (US) Call Center AI Introduction
11.8.4 Avaya (US) Revenue in Call Center AI Business (2017-2022)
11.8.5 Avaya (US) Recent Development
11.9 Haptik (India)
11.9.1 Haptik (India) Company Detail
11.9.2 Haptik (India) Business Overview
11.9.3 Haptik (India) Call Center AI Introduction
11.9.4 Haptik (India) Revenue in Call Center AI Business (2017-2022)
11.9.5 Haptik (India) Recent Development
11.10 Artificial Solutions (Spain)
11.10.1 Artificial Solutions (Spain) Company Detail
11.10.2 Artificial Solutions (Spain) Business Overview
11.10.3 Artificial Solutions (Spain) Call Center AI Introduction
11.10.4 Artificial Solutions (Spain) Revenue in Call Center AI Business (2017-2022)
11.10.5 Artificial Solutions (Spain) Recent Development
11.11 Zendesk (US)
11.11.1 Zendesk (US) Company Detail
11.11.2 Zendesk (US) Business Overview
11.11.3 Zendesk (US) Call Center AI Introduction
11.11.4 Zendesk (US) Revenue in Call Center AI Business (2017-2022)
11.11.5 Zendesk (US) Recent Development
11.12 Conversica (US)
11.12.1 Conversica (US) Company Detail
11.12.2 Conversica (US) Business Overview
11.12.3 Conversica (US) Call Center AI Introduction
11.12.4 Conversica (US) Revenue in Call Center AI Business (2017-2022)
11.12.5 Conversica (US) Recent Development
11.13 Rulai (US)
11.13.1 Rulai (US) Company Detail
11.13.2 Rulai (US) Business Overview
11.13.3 Rulai (US) Call Center AI Introduction
11.13.4 Rulai (US) Revenue in Call Center AI Business (2017-2022)
11.13.5 Rulai (US) Recent Development
11.14 Inbenta Technologies (US)
11.14.1 Inbenta Technologies (US) Company Detail
11.14.2 Inbenta Technologies (US) Business Overview
11.14.3 Inbenta Technologies (US) Call Center AI Introduction
11.14.4 Inbenta Technologies (US) Revenue in Call Center AI Business (2017-2022)
11.14.5 Inbenta Technologies (US) Recent Development
11.15 Kore.ai (US)
11.15.1 Kore.ai (US) Company Detail
11.15.2 Kore.ai (US) Business Overview
11.15.3 Kore.ai (US) Call Center AI Introduction
11.15.4 Kore.ai (US) Revenue in Call Center AI Business (2017-2022)
11.15.5 Kore.ai (US) Recent Development
11.16 EdgeVerve Systems (Infosys) (India)
11.16.1 EdgeVerve Systems (Infosys) (India) Company Detail
11.16.2 EdgeVerve Systems (Infosys) (India) Business Overview
11.16.3 EdgeVerve Systems (Infosys) (India) Call Center AI Introduction
11.16.4 EdgeVerve Systems (Infosys) (India) Revenue in Call Center AI Business (2017-2022)
11.16.5 EdgeVerve Systems (Infosys) (India) Recent Development
11.17 Pypestream (US)
11.17.1 Pypestream (US) Company Detail
11.17.2 Pypestream (US) Business Overview
11.17.3 Pypestream (US) Call Center AI Introduction
11.17.4 Pypestream (US) Revenue in Call Center AI Business (2017-2022)
11.17.5 Pypestream (US) Recent Development
11.18 Avaamo (US)
11.18.1 Avaamo (US) Company Detail
11.18.2 Avaamo (US) Business Overview
11.18.3 Avaamo (US) Call Center AI Introduction
11.18.4 Avaamo (US) Revenue in Call Center AI Business (2017-2022)
11.18.5 Avaamo (US) Recent Development
11.19 Talkdesk (US)
11.19.1 Talkdesk (US) Company Detail
11.19.2 Talkdesk (US) Business Overview
11.19.3 Talkdesk (US) Call Center AI Introduction
11.19.4 Talkdesk (US) Revenue in Call Center AI Business (2017-2022)
11.19.5 Talkdesk (US) Recent Development
11.20 NICE inContact (US)
11.20.1 NICE inContact (US) Company Detail
11.20.2 NICE inContact (US) Business Overview
11.20.3 NICE inContact (US) Call Center AI Introduction
11.20.4 NICE inContact (US) Revenue in Call Center AI Business (2017-2022)
11.20.5 NICE inContact (US) Recent Development
11.21 Creative Virtual (UK)
11.21.1 Creative Virtual (UK) Company Detail
11.21.2 Creative Virtual (UK) Business Overview
11.21.3 Creative Virtual (UK) Call Center AI Introduction
11.21.4 Creative Virtual (UK) Revenue in Call Center AI Business (2017-2022)
11.21.5 Creative Virtual (UK) Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Figures, Tables and Charts Available in Global Call Center AI Market Research Report 2022
List of TablesTable 1. Global Call Center AI Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
Table 2. Key Players of Cloud-Based
Table 3. Key Players of On-Premise
Table 4. Global Call Center AI Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
Table 5. Global Call Center AI Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
Table 6. Global Call Center AI Market Size by Region (2017-2022) & (US$ Million)
Table 7. Global Call Center AI Market Share by Region (2017-2022)
Table 8. Global Call Center AI Forecasted Market Size by Region (2023-2028) & (US$ Million)
Table 9. Global Call Center AI Market Share by Region (2023-2028)
Table 10. Call Center AI Market Trends
Table 11. Call Center AI Market Drivers
Table 12. Call Center AI Market Challenges
Table 13. Call Center AI Market Restraints
Table 14. Global Call Center AI Revenue by Players (2017-2022) & (US$ Million)
Table 15. Global Call Center AI Market Share by Players (2017-2022)
Table 16. Global Top Call Center AI Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Call Center AI as of 2021)
Table 17. Ranking of Global Top Call Center AI Companies by Revenue (US$ Million) in 2021
Table 18. Global 5 Largest Players Market Share by Call Center AI Revenue (CR5 and HHI) & (2017-2022)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Call Center AI Product Solution and Service
Table 21. Date of Enter into Call Center AI Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Call Center AI Market Size by Type (2017-2022) & (US$ Million)
Table 24. Global Call Center AI Revenue Market Share by Type (2017-2022)
Table 25. Global Call Center AI Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 26. Global Call Center AI Revenue Market Share by Type (2023-2028)
Table 27. Global Call Center AI Market Size by Application (2017-2022) & (US$ Million)
Table 28. Global Call Center AI Revenue Market Share by Application (2017-2022)
Table 29. Global Call Center AI Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 30. Global Call Center AI Revenue Market Share by Application (2023-2028)
Table 31. North America Call Center AI Market Size by Country (2017-2022) & (US$ Million)
Table 32. North America Call Center AI Market Size by Country (2023-2028) & (US$ Million)
Table 33. Europe Call Center AI Market Size by Country (2017-2022) & (US$ Million)
Table 34. Europe Call Center AI Market Size by Country (2023-2028) & (US$ Million)
Table 35. Asia-Pacific Call Center AI Market Size by Region (2017-2022) & (US$ Million)
Table 36. Asia-Pacific Call Center AI Market Size by Region (2023-2028) & (US$ Million)
Table 37. Latin America Call Center AI Market Size by Country (2017-2022) & (US$ Million)
Table 38. Latin America Call Center AI Market Size by Country (2023-2028) & (US$ Million)
Table 39. Middle East & Africa Call Center AI Market Size by Country (2017-2022) & (US$ Million)
Table 40. Middle East & Africa Call Center AI Market Size by Country (2023-2028) & (US$ Million)
Table 41. IBM (US) Company Detail
Table 42. IBM (US) Business Overview
Table 43. IBM (US) Call Center AI Product
Table 44. IBM (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 45. IBM (US) Recent Development
Table 46. Google (US) Company Detail
Table 47. Google (US) Business Overview
Table 48. Google (US) Call Center AI Product
Table 49. Google (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 50. Google (US) Recent Development
Table 51. Microsoft (US) Company Detail
Table 52. Microsoft (US) Business Overview
Table 53. Microsoft (US) Call Center AI Product
Table 54. Microsoft (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 55. Microsoft (US) Recent Development
Table 56. Oracle (US) Company Detail
Table 57. Oracle (US) Business Overview
Table 58. Oracle (US) Call Center AI Product
Table 59. Oracle (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 60. Oracle (US) Recent Development
Table 61. SAP (Germany) Company Detail
Table 62. SAP (Germany) Business Overview
Table 63. SAP (Germany) Call Center AI Product
Table 64. SAP (Germany) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 65. SAP (Germany) Recent Development
Table 66. AWS (US) Company Detail
Table 67. AWS (US) Business Overview
Table 68. AWS (US) Call Center AI Product
Table 69. AWS (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 70. AWS (US) Recent Development
Table 71. Nuance Communications (US) Company Detail
Table 72. Nuance Communications (US) Business Overview
Table 73. Nuance Communications (US) Call Center AI Product
Table 74. Nuance Communications (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 75. Nuance Communications (US) Recent Development
Table 76. Avaya (US) Company Detail
Table 77. Avaya (US) Business Overview
Table 78. Avaya (US) Call Center AI Product
Table 79. Avaya (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 80. Avaya (US) Recent Development
Table 81. Haptik (India) Company Detail
Table 82. Haptik (India) Business Overview
Table 83. Haptik (India) Call Center AI Product
Table 84. Haptik (India) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 85. Haptik (India) Recent Development
Table 86. Artificial Solutions (Spain) Company Detail
Table 87. Artificial Solutions (Spain) Business Overview
Table 88. Artificial Solutions (Spain) Call Center AI Product
Table 89. Artificial Solutions (Spain) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 90. Artificial Solutions (Spain) Recent Development
Table 91. Zendesk (US) Company Detail
Table 92. Zendesk (US) Business Overview
Table 93. Zendesk (US) Call Center AIProduct
Table 94. Zendesk (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 95. Zendesk (US) Recent Development
Table 96. Conversica (US) Company Detail
Table 97. Conversica (US) Business Overview
Table 98. Conversica (US) Call Center AIProduct
Table 99. Conversica (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 100. Conversica (US) Recent Development
Table 101. Rulai (US) Company Detail
Table 102. Rulai (US) Business Overview
Table 103. Rulai (US) Call Center AIProduct
Table 104. Rulai (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 105. Rulai (US) Recent Development
Table 106. Inbenta Technologies (US) Company Detail
Table 107. Inbenta Technologies (US) Business Overview
Table 108. Inbenta Technologies (US) Call Center AIProduct
Table 109. Inbenta Technologies (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 110. Inbenta Technologies (US) Recent Development
Table 111. Kore.ai (US) Company Detail
Table 112. Kore.ai (US) Business Overview
Table 113. Kore.ai (US) Call Center AIProduct
Table 114. Kore.ai (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 115. Kore.ai (US) Recent Development
Table 116. EdgeVerve Systems (Infosys) (India) Company Detail
Table 117. EdgeVerve Systems (Infosys) (India) Business Overview
Table 118. EdgeVerve Systems (Infosys) (India) Call Center AIProduct
Table 119. EdgeVerve Systems (Infosys) (India) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 120. EdgeVerve Systems (Infosys) (India) Recent Development
Table 121. Pypestream (US) Company Detail
Table 122. Pypestream (US) Business Overview
Table 123. Pypestream (US) Call Center AIProduct
Table 124. Pypestream (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 125. Pypestream (US) Recent Development
Table 126. Avaamo (US) Company Detail
Table 127. Avaamo (US) Business Overview
Table 128. Avaamo (US) Call Center AIProduct
Table 129. Avaamo (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 130. Avaamo (US) Recent Development
Table 131. Talkdesk (US) Company Detail
Table 132. Talkdesk (US) Business Overview
Table 133. Talkdesk (US) Call Center AIProduct
Table 134. Talkdesk (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 135. Talkdesk (US) Recent Development
Table 136. NICE inContact (US) Company Detail
Table 137. NICE inContact (US) Business Overview
Table 138. NICE inContact (US) Call Center AIProduct
Table 139. NICE inContact (US) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 140. NICE inContact (US) Recent Development
Table 141. Creative Virtual (UK) Company Detail
Table 142. Creative Virtual (UK) Business Overview
Table 143. Creative Virtual (UK) Call Center AIProduct
Table 144. Creative Virtual (UK) Revenue in Call Center AI Business (2017-2022) & (US$ Million)
Table 145. Creative Virtual (UK) Recent Development
Table 146. Research Programs/Design for This Report
Table 147. Key Data Information from Secondary Sources
Table 148. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Call Center AI Market Share by Type: 2021 VS 2028
Figure 2. Cloud-Based Features
Figure 3. On-Premise Features
Figure 4. Global Call Center AI Market Share by Application in 2021 & 2028
Figure 5. BFSI Case Studies
Figure 6. Retail and E-commerce Case Studies
Figure 7. Telecommunications Case Studies
Figure 8. Health Care Case Studies
Figure 9. Media and Entertainment Case Studies
Figure 10. Call Center AI Report Years Considered
Figure 11. Global Call Center AI Market Size (US$ Million), Year-over-Year: 2017-2028
Figure 12. Global Call Center AI Market Size, (US$ Million), 2017 VS 2021 VS 2028
Figure 13. Global Call Center AI Market Share by Region: 2021 VS 2028
Figure 14. Global Call Center AI Market Share by Players in 2021
Figure 15. Global Top Call Center AI Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Call Center AI as of 2021)
Figure 16. The Top 10 and 5 Players Market Share by Call Center AI Revenue in 2021
Figure 17. North America Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 18. North America Call Center AI Market Share by Country (2017-2028)
Figure 19. United States Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 20. Canada Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 21. Europe Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 22. Europe Call Center AI Market Share by Country (2017-2028)
Figure 23. Germany Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 24. France Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 25. U.K. Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 26. Italy Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 27. Russia Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 28. Nordic Countries Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 29. Asia-Pacific Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 30. Asia-Pacific Call Center AI Market Share by Region (2017-2028)
Figure 31. China Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 32. Japan Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 33. South Korea Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 34. Southeast Asia Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 35. India Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 36. Australia Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 37. Latin America Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 38. Latin America Call Center AI Market Share by Country (2017-2028)
Figure 39. Mexico Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 40. Brazil Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 41. Middle East & Africa Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 42. Middle East & Africa Call Center AI Market Share by Country (2017-2028)
Figure 43. Turkey Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 44. Saudi Arabia Call Center AI Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 45. IBM (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 46. Google (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 47. Microsoft (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 48. Oracle (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 49. SAP (Germany) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 50. AWS (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 51. Nuance Communications (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 52. Avaya (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 53. Haptik (India) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 54. Artificial Solutions (Spain) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 55. Zendesk (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 56. Conversica (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 57. Rulai (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 58. Inbenta Technologies (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 59. Kore.ai (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 60. EdgeVerve Systems (Infosys) (India) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 61. Pypestream (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 62. Avaamo (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 63. Talkdesk (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 64. NICE inContact (US) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 65. Creative Virtual (UK) Revenue Growth Rate in Call Center AI Business (2017-2022)
Figure 66. Bottom-up and Top-down Approaches for This Report
Figure 67. Data Triangulation
Figure 68. Key Executives Interviewed
Keyplayers in Global Call Center AI Market Research Report 2022
IBM (US)Google (US)
Microsoft (US)
Oracle (US)
SAP (Germany)
AWS (US)
Nuance Communications (US)
Avaya (US)
Haptik (India)
Artificial Solutions (Spain)
Zendesk (US)
Conversica (US)
Rulai (US)
Inbenta Technologies (US)
Kore.ai (US)
EdgeVerve Systems (Infosys) (India)
Pypestream (US)
Avaamo (US)
Talkdesk (US)
NICE inContact (US)
Creative Virtual (UK)