Global CRM SaaS Market Research Report 2022
SKU ID : QYR-21493636 | Publishing Date : 15-Aug-2022 | No. of pages : 100
Detailed TOC of Global CRM SaaS Market Research Report 2022
1 Report Overview1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global CRM SaaS Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
1.2.2 All in One
1.2.3 Standalone
1.3 Market by Application
1.3.1 Global CRM SaaS Market Share by Application: 2017 VS 2021 VS 2028
1.3.2 Small and Micro Enterprises
1.3.3 Medium-sized Enterprise
1.3.4 Large Enterprise
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global CRM SaaS Market Perspective (2017-2028)
2.2 CRM SaaS Growth Trends by Region
2.2.1 CRM SaaS Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 CRM SaaS Historic Market Size by Region (2017-2022)
2.2.3 CRM SaaS Forecasted Market Size by Region (2023-2028)
2.3 CRM SaaS Market Dynamics
2.3.1 CRM SaaS Industry Trends
2.3.2 CRM SaaS Market Drivers
2.3.3 CRM SaaS Market Challenges
2.3.4 CRM SaaS Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top CRM SaaS Players by Revenue
3.1.1 Global Top CRM SaaS Players by Revenue (2017-2022)
3.1.2 Global CRM SaaS Revenue Market Share by Players (2017-2022)
3.2 Global CRM SaaS Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by CRM SaaS Revenue
3.4 Global CRM SaaS Market Concentration Ratio
3.4.1 Global CRM SaaS Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by CRM SaaS Revenue in 2021
3.5 CRM SaaS Key Players Head office and Area Served
3.6 Key Players CRM SaaS Product Solution and Service
3.7 Date of Enter into CRM SaaS Market
3.8 Mergers & Acquisitions, Expansion Plans
4 CRM SaaS Breakdown Data by Type
4.1 Global CRM SaaS Historic Market Size by Type (2017-2022)
4.2 Global CRM SaaS Forecasted Market Size by Type (2023-2028)
5 CRM SaaS Breakdown Data by Application
5.1 Global CRM SaaS Historic Market Size by Application (2017-2022)
5.2 Global CRM SaaS Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America CRM SaaS Market Size (2017-2028)
6.2 North America CRM SaaS Market Size by Country (2017-2022)
6.3 North America CRM SaaS Market Size by Country (2023-2028)
6.4 United States
6.5 Canada
7 Europe
7.1 Europe CRM SaaS Market Size (2017-2028)
7.2 Europe CRM SaaS Market Size by Country (2017-2022)
7.3 Europe CRM SaaS Market Size by Country (2023-2028)
7.4 Germany
7.5 France
7.6 U.K.
7.7 Italy
7.8 Russia
7.9 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific CRM SaaS Market Size (2017-2028)
8.2 Asia-Pacific CRM SaaS Market Size by Country (2017-2022)
8.3 Asia-Pacific CRM SaaS Market Size by Country (2023-2028)
8.4 China
8.5 Japan
8.6 South Korea
8.7 Southeast Asia
8.8 India
8.9 Australia
9 Latin America
9.1 Latin America CRM SaaS Market Size (2017-2028)
9.2 Latin America CRM SaaS Market Size by Country (2017-2022)
9.3 Latin America CRM SaaS Market Size by Country (2023-2028)
9.4 Mexico
9.5 Brazil
10 Middle East & Africa
10.1 Middle East & Africa CRM SaaS Market Size (2017-2028)
10.2 Middle East & Africa CRM SaaS Market Size by Country (2017-2022)
10.3 Middle East & Africa CRM SaaS Market Size by Country (2023-2028)
10.4 Turkey
10.5 Saudi Arabia
10.6 UAE
11 Key Players Profiles
11.1 Salesforce
11.1.1 Salesforce Company Detail
11.1.2 Salesforce Business Overview
11.1.3 Salesforce CRM SaaS Introduction
11.1.4 Salesforce Revenue in CRM SaaS Business (2017-2022)
11.1.5 Salesforce Recent Development
11.2 HubSpot Sales Hub
11.2.1 HubSpot Sales Hub Company Detail
11.2.2 HubSpot Sales Hub Business Overview
11.2.3 HubSpot Sales Hub CRM SaaS Introduction
11.2.4 HubSpot Sales Hub Revenue in CRM SaaS Business (2017-2022)
11.2.5 HubSpot Sales Hub Recent Development
11.3 ActiveCampaign
11.3.1 ActiveCampaign Company Detail
11.3.2 ActiveCampaign Business Overview
11.3.3 ActiveCampaign CRM SaaS Introduction
11.3.4 ActiveCampaign Revenue in CRM SaaS Business (2017-2022)
11.3.5 ActiveCampaign Recent Development
11.4 Zoho
11.4.1 Zoho Company Detail
11.4.2 Zoho Business Overview
11.4.3 Zoho CRM SaaS Introduction
11.4.4 Zoho Revenue in CRM SaaS Business (2017-2022)
11.4.5 Zoho Recent Development
11.5 Freshsales
11.5.1 Freshsales Company Detail
11.5.2 Freshsales Business Overview
11.5.3 Freshsales CRM SaaS Introduction
11.5.4 Freshsales Revenue in CRM SaaS Business (2017-2022)
11.5.5 Freshsales Recent Development
11.6 Pipedrive
11.6.1 Pipedrive Company Detail
11.6.2 Pipedrive Business Overview
11.6.3 Pipedrive CRM SaaS Introduction
11.6.4 Pipedrive Revenue in CRM SaaS Business (2017-2022)
11.6.5 Pipedrive Recent Development
11.7 Monday.com
11.7.1 Monday.com Company Detail
11.7.2 Monday.com Business Overview
11.7.3 Monday.com CRM SaaS Introduction
11.7.4 Monday.com Revenue in CRM SaaS Business (2017-2022)
11.7.5 Monday.com Recent Development
11.8 Thryv
11.8.1 Thryv Company Detail
11.8.2 Thryv Business Overview
11.8.3 Thryv CRM SaaS Introduction
11.8.4 Thryv Revenue in CRM SaaS Business (2017-2022)
11.8.5 Thryv Recent Development
11.9 Keap (Formerly Infusionsoft)
11.9.1 Keap (Formerly Infusionsoft) Company Detail
11.9.2 Keap (Formerly Infusionsoft) Business Overview
11.9.3 Keap (Formerly Infusionsoft) CRM SaaS Introduction
11.9.4 Keap (Formerly Infusionsoft) Revenue in CRM SaaS Business (2017-2022)
11.9.5 Keap (Formerly Infusionsoft) Recent Development
11.10 SharpSpring
11.10.1 SharpSpring Company Detail
11.10.2 SharpSpring Business Overview
11.10.3 SharpSpring CRM SaaS Introduction
11.10.4 SharpSpring Revenue in CRM SaaS Business (2017-2022)
11.10.5 SharpSpring Recent Development
11.11 Copper
11.11.1 Copper Company Detail
11.11.2 Copper Business Overview
11.11.3 Copper CRM SaaS Introduction
11.11.4 Copper Revenue in CRM SaaS Business (2017-2022)
11.11.5 Copper Recent Development
11.12 Pipeliner CRM
11.12.1 Pipeliner CRM Company Detail
11.12.2 Pipeliner CRM Business Overview
11.12.3 Pipeliner CRM CRM SaaS Introduction
11.12.4 Pipeliner CRM Revenue in CRM SaaS Business (2017-2022)
11.12.5 Pipeliner CRM Recent Development
11.13 Zendesk Sell
11.13.1 Zendesk Sell Company Detail
11.13.2 Zendesk Sell Business Overview
11.13.3 Zendesk Sell CRM SaaS Introduction
11.13.4 Zendesk Sell Revenue in CRM SaaS Business (2017-2022)
11.13.5 Zendesk Sell Recent Development
11.14 Nimble
11.14.1 Nimble Company Detail
11.14.2 Nimble Business Overview
11.14.3 Nimble CRM SaaS Introduction
11.14.4 Nimble Revenue in CRM SaaS Business (2017-2022)
11.14.5 Nimble Recent Development
11.15 Dynamics 365 Sales
11.15.1 Dynamics 365 Sales Company Detail
11.15.2 Dynamics 365 Sales Business Overview
11.15.3 Dynamics 365 Sales CRM SaaS Introduction
11.15.4 Dynamics 365 Sales Revenue in CRM SaaS Business (2017-2022)
11.15.5 Dynamics 365 Sales Recent Development
11.16 Nutshell
11.16.1 Nutshell Company Detail
11.16.2 Nutshell Business Overview
11.16.3 Nutshell CRM SaaS Introduction
11.16.4 Nutshell Revenue in CRM SaaS Business (2017-2022)
11.16.5 Nutshell Recent Development
11.17 Less Annoying CRM
11.17.1 Less Annoying CRM Company Detail
11.17.2 Less Annoying CRM Business Overview
11.17.3 Less Annoying CRM CRM SaaS Introduction
11.17.4 Less Annoying CRM Revenue in CRM SaaS Business (2017-2022)
11.17.5 Less Annoying CRM Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Figures, Tables and Charts Available in Global CRM SaaS Market Research Report 2022
List of TablesTable 1. Global CRM SaaS Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
Table 2. Key Players of All in One
Table 3. Key Players of Standalone
Table 4. Global CRM SaaS Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
Table 5. Global CRM SaaS Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
Table 6. Global CRM SaaS Market Size by Region (2017-2022) & (US$ Million)
Table 7. Global CRM SaaS Market Share by Region (2017-2022)
Table 8. Global CRM SaaS Forecasted Market Size by Region (2023-2028) & (US$ Million)
Table 9. Global CRM SaaS Market Share by Region (2023-2028)
Table 10. CRM SaaS Market Trends
Table 11. CRM SaaS Market Drivers
Table 12. CRM SaaS Market Challenges
Table 13. CRM SaaS Market Restraints
Table 14. Global CRM SaaS Revenue by Players (2017-2022) & (US$ Million)
Table 15. Global CRM SaaS Market Share by Players (2017-2022)
Table 16. Global Top CRM SaaS Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in CRM SaaS as of 2021)
Table 17. Ranking of Global Top CRM SaaS Companies by Revenue (US$ Million) in 2021
Table 18. Global 5 Largest Players Market Share by CRM SaaS Revenue (CR5 and HHI) & (2017-2022)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players CRM SaaS Product Solution and Service
Table 21. Date of Enter into CRM SaaS Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global CRM SaaS Market Size by Type (2017-2022) & (US$ Million)
Table 24. Global CRM SaaS Revenue Market Share by Type (2017-2022)
Table 25. Global CRM SaaS Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 26. Global CRM SaaS Revenue Market Share by Type (2023-2028)
Table 27. Global CRM SaaS Market Size by Application (2017-2022) & (US$ Million)
Table 28. Global CRM SaaS Revenue Market Share by Application (2017-2022)
Table 29. Global CRM SaaS Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 30. Global CRM SaaS Revenue Market Share by Application (2023-2028)
Table 31. North America CRM SaaS Market Size by Country (2017-2022) & (US$ Million)
Table 32. North America CRM SaaS Market Size by Country (2023-2028) & (US$ Million)
Table 33. Europe CRM SaaS Market Size by Country (2017-2022) & (US$ Million)
Table 34. Europe CRM SaaS Market Size by Country (2023-2028) & (US$ Million)
Table 35. Asia-Pacific CRM SaaS Market Size by Region (2017-2022) & (US$ Million)
Table 36. Asia-Pacific CRM SaaS Market Size by Region (2023-2028) & (US$ Million)
Table 37. Latin America CRM SaaS Market Size by Country (2017-2022) & (US$ Million)
Table 38. Latin America CRM SaaS Market Size by Country (2023-2028) & (US$ Million)
Table 39. Middle East & Africa CRM SaaS Market Size by Country (2017-2022) & (US$ Million)
Table 40. Middle East & Africa CRM SaaS Market Size by Country (2023-2028) & (US$ Million)
Table 41. Salesforce Company Detail
Table 42. Salesforce Business Overview
Table 43. Salesforce CRM SaaS Product
Table 44. Salesforce Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 45. Salesforce Recent Development
Table 46. HubSpot Sales Hub Company Detail
Table 47. HubSpot Sales Hub Business Overview
Table 48. HubSpot Sales Hub CRM SaaS Product
Table 49. HubSpot Sales Hub Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 50. HubSpot Sales Hub Recent Development
Table 51. ActiveCampaign Company Detail
Table 52. ActiveCampaign Business Overview
Table 53. ActiveCampaign CRM SaaS Product
Table 54. ActiveCampaign Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 55. ActiveCampaign Recent Development
Table 56. Zoho Company Detail
Table 57. Zoho Business Overview
Table 58. Zoho CRM SaaS Product
Table 59. Zoho Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 60. Zoho Recent Development
Table 61. Freshsales Company Detail
Table 62. Freshsales Business Overview
Table 63. Freshsales CRM SaaS Product
Table 64. Freshsales Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 65. Freshsales Recent Development
Table 66. Pipedrive Company Detail
Table 67. Pipedrive Business Overview
Table 68. Pipedrive CRM SaaS Product
Table 69. Pipedrive Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 70. Pipedrive Recent Development
Table 71. Monday.com Company Detail
Table 72. Monday.com Business Overview
Table 73. Monday.com CRM SaaS Product
Table 74. Monday.com Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 75. Monday.com Recent Development
Table 76. Thryv Company Detail
Table 77. Thryv Business Overview
Table 78. Thryv CRM SaaS Product
Table 79. Thryv Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 80. Thryv Recent Development
Table 81. Keap (Formerly Infusionsoft) Company Detail
Table 82. Keap (Formerly Infusionsoft) Business Overview
Table 83. Keap (Formerly Infusionsoft) CRM SaaS Product
Table 84. Keap (Formerly Infusionsoft) Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 85. Keap (Formerly Infusionsoft) Recent Development
Table 86. SharpSpring Company Detail
Table 87. SharpSpring Business Overview
Table 88. SharpSpring CRM SaaS Product
Table 89. SharpSpring Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 90. SharpSpring Recent Development
Table 91. Copper Company Detail
Table 92. Copper Business Overview
Table 93. Copper CRM SaaSProduct
Table 94. Copper Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 95. Copper Recent Development
Table 96. Pipeliner CRM Company Detail
Table 97. Pipeliner CRM Business Overview
Table 98. Pipeliner CRM CRM SaaSProduct
Table 99. Pipeliner CRM Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 100. Pipeliner CRM Recent Development
Table 101. Zendesk Sell Company Detail
Table 102. Zendesk Sell Business Overview
Table 103. Zendesk Sell CRM SaaSProduct
Table 104. Zendesk Sell Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 105. Zendesk Sell Recent Development
Table 106. Nimble Company Detail
Table 107. Nimble Business Overview
Table 108. Nimble CRM SaaSProduct
Table 109. Nimble Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 110. Nimble Recent Development
Table 111. Dynamics 365 Sales Company Detail
Table 112. Dynamics 365 Sales Business Overview
Table 113. Dynamics 365 Sales CRM SaaSProduct
Table 114. Dynamics 365 Sales Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 115. Dynamics 365 Sales Recent Development
Table 116. Nutshell Company Detail
Table 117. Nutshell Business Overview
Table 118. Nutshell CRM SaaSProduct
Table 119. Nutshell Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 120. Nutshell Recent Development
Table 121. Less Annoying CRM Company Detail
Table 122. Less Annoying CRM Business Overview
Table 123. Less Annoying CRM CRM SaaSProduct
Table 124. Less Annoying CRM Revenue in CRM SaaS Business (2017-2022) & (US$ Million)
Table 125. Less Annoying CRM Recent Development
Table 126. Research Programs/Design for This Report
Table 127. Key Data Information from Secondary Sources
Table 128. Key Data Information from Primary Sources
List of Figures
Figure 1. Global CRM SaaS Market Share by Type: 2021 VS 2028
Figure 2. All in One Features
Figure 3. Standalone Features
Figure 4. Global CRM SaaS Market Share by Application in 2021 & 2028
Figure 5. Small and Micro Enterprises Case Studies
Figure 6. Medium-sized Enterprise Case Studies
Figure 7. Large Enterprise Case Studies
Figure 8. CRM SaaS Report Years Considered
Figure 9. Global CRM SaaS Market Size (US$ Million), Year-over-Year: 2017-2028
Figure 10. Global CRM SaaS Market Size, (US$ Million), 2017 VS 2021 VS 2028
Figure 11. Global CRM SaaS Market Share by Region: 2021 VS 2028
Figure 12. Global CRM SaaS Market Share by Players in 2021
Figure 13. Global Top CRM SaaS Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in CRM SaaS as of 2021)
Figure 14. The Top 10 and 5 Players Market Share by CRM SaaS Revenue in 2021
Figure 15. North America CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 16. North America CRM SaaS Market Share by Country (2017-2028)
Figure 17. United States CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 18. Canada CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 19. Europe CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 20. Europe CRM SaaS Market Share by Country (2017-2028)
Figure 21. Germany CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 22. France CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 23. U.K. CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 24. Italy CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 25. Russia CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 26. Nordic Countries CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 27. Asia-Pacific CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 28. Asia-Pacific CRM SaaS Market Share by Region (2017-2028)
Figure 29. China CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 30. Japan CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 31. South Korea CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 32. Southeast Asia CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 33. India CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 34. Australia CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 35. Latin America CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 36. Latin America CRM SaaS Market Share by Country (2017-2028)
Figure 37. Mexico CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 38. Brazil CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 39. Middle East & Africa CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 40. Middle East & Africa CRM SaaS Market Share by Country (2017-2028)
Figure 41. Turkey CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 42. Saudi Arabia CRM SaaS Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 43. Salesforce Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 44. HubSpot Sales Hub Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 45. ActiveCampaign Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 46. Zoho Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 47. Freshsales Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 48. Pipedrive Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 49. Monday.com Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 50. Thryv Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 51. Keap (Formerly Infusionsoft) Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 52. SharpSpring Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 53. Copper Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 54. Pipeliner CRM Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 55. Zendesk Sell Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 56. Nimble Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 57. Dynamics 365 Sales Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 58. Nutshell Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 59. Less Annoying CRM Revenue Growth Rate in CRM SaaS Business (2017-2022)
Figure 60. Bottom-up and Top-down Approaches for This Report
Figure 61. Data Triangulation
Figure 62. Key Executives Interviewed
Keyplayers in Global CRM SaaS Market Research Report 2022
SalesforceHubSpot Sales Hub
ActiveCampaign
Zoho
Freshsales
Pipedrive
Monday.com
Thryv
Keap (Formerly Infusionsoft)
SharpSpring
Copper
Pipeliner CRM
Zendesk Sell
Nimble
Dynamics 365 Sales
Nutshell
Less Annoying CRM