Table of Contents PART 01: EXECUTIVE SUMMARY PART 02: SCOPE OF THE REPORT PART 03: RESEARCH METHODOLOGY PART 04: MARKET LANDSCAPE • Market ecosystem • Market characteristics • Market segmentation analysis PART 05: MARKET SIZING • Market definition • Market sizing 2017 • Market size and forecast 2017-2022 PART 06: FIVE FORCES ANALYSIS • Bargaining power of buyers • Bargaining power of suppliers • Threat of new entrants • Threat of substitutes • Threat of rivalry • Market condition PART 07: MARKET SEGMENTATION BY COURSE TYPE • Segmentation by course type • Comparison by course type • Global BPM training market by corporate courses – Market size and forecast 2017-2022 • Global BPM training market by general courses – Market size and forecast 2017-2022 • Market opportunity by course type PART 08: MARKET SEGMENTATION BY LEARNING METHOD • Segmentation by learning method • Comparison by learning method • Global BPM training market by blended learning – Market size and forecast 2017-2022 • Global BPM training market by online learning – Market size and forecast 2017-2022 • Market opportunity by learning method PART 09: CUSTOMER LANDSCAPE PART 10: REGIONAL LANDSCAPE • Geographical segmentation • Regional comparison • Americas – Market size and forecast 2017-2022 • EMEA – Market size and forecast 2017-2022 • APAC – Market size and forecast 2017-2022 • Key leading countries • US • UK • Germany • China • India • Market opportunity PART 11: DECISION FRAMEWORK PART 12: DRIVERS AND CHALLENGES • Market drivers • Market challenges PART 13: MARKET TRENDS • Increased emphasis on BPM analytics • Increasing popularity of Lean Six Sigma training • Growing demand from developing countries PART 14: VENDOR LANDSCAPE • Overview • Landscape disruption PART 15: VENDOR ANALYSIS • Vendors covered • Vendor classification • Market positioning of vendors • AIIM • Bizagi • BP Group • Corporate Education Group • NIIT • Watermark Learning PART 16: APPENDIX • List of abbreviations List of Exhibits Exhibit 01: Parent market Exhibit 02: Global education market Exhibit 03: Market characteristics Exhibit 04: Market segments Exhibit 05: Market definition - Inclusions and exclusions checklist Exhibit 06: Market size 2017 Exhibit 07: Validation techniques employed for market sizing 2017 Exhibit 08: Global BPM training market– Market size and forecast 2017-2022 ($ millions) Exhibit 09: Global BPM training market – Year-over-year growth 2018-2022 (%) Exhibit 10: Five forces analysis 2017 Exhibit 11: Five forces analysis 2022 Exhibit 12: Bargaining power of buyers Exhibit 13: Bargaining power of suppliers Exhibit 14: Threat of new entrants Exhibit 15: Threat of substitutes Exhibit 16: Threat of rivalry Exhibit 17: Market condition - Five forces 2017 Exhibit 18: Global BPM training market by course type – Market share 2017-2022 (%) Exhibit 19: Comparison by course type Exhibit 20: Global BPM training market by corporate courses – Market size and forecast 2017-2022 ($ millions) Exhibit 21: Global BPM training market by corporate courses – Year-over-year growth 2018-2022 (%) Exhibit 22: Global BPM training market by general courses – Market size and forecast 2017-2022 ($ millions) Exhibit 23: Global BPM training market by general courses – Year-over-year growth 2018-2022 (%) Exhibit 24: Market opportunity by course type Exhibit 25: Global BPM training market by learning method – Market share 2017-2022 (%) Exhibit 26: Comparison by learning method Exhibit 27: Global BPM training market by blended learning – Market size and forecast 2017-2022 ($ millions) Exhibit 28: Global BPM training market by blended learning – Year-over-year growth 2018-2022 (%) Exhibit 29: Global BPM training market by online learning – Market size and forecast 2017-2022 ($ millions) Exhibit 30: Global BPM training market by online learning – Year-over-year growth 2018-2022 (%) Exhibit 31: Market opportunity by learning method Exhibit 32: Customer landscape Exhibit 33: Global BPM training market – Market share by geography 2017-2022 (%) Exhibit 34: Regional comparison Exhibit 35: Americas – Market size and forecast 2017-2022 ($ millions) Exhibit 36: Americas – Year-over-year growth 2018-2022 (%) Exhibit 37: EMEA – Market size and forecast 2017-2022 ($ millions) Exhibit 38: EMEA – Year-over-year growth 2018-2022 (%) Exhibit 39: APAC – Market size and forecast 2017-2022 ($ millions) Exhibit 40: APAC – Year-over-year growth 2018-2022 (%) Exhibit 41: Key leading countries Exhibit 42: Market opportunity Exhibit 43: Vendor landscape Exhibit 44: Landscape disruption Exhibit 45: Vendors covered Exhibit 46: Vendor classification Exhibit 47: Market positioning of vendors Exhibit 48: Vendor overview Exhibit 49: AIIM – Business segments Exhibit 50: AIIM – Organizational developments Exhibit 51: AIIM – Geographic focus Exhibit 52: AIIM – Segment focus Exhibit 53: AIIM – Key offerings Exhibit 54: Vendor overview Exhibit 55: Bizagi – Business segments Exhibit 56: Bizagi – Organizational developments Exhibit 57: Bizagi – Geographic focus Exhibit 58: Bizagi – Segment focus Exhibit 59: Bizagi – Key offerings Exhibit 60: Bizagi – Key customers Exhibit 61: Vendor overview Exhibit 62: BP Group – Business segments Exhibit 63: BP Group – Organizational developments Exhibit 64: BP Group – Geographic focus Exhibit 65: BP Group – Segment focus Exhibit 66: BP Group – Key offerings Exhibit 67: Vendor overview Exhibit 68: Corporate Education Group – Business segments Exhibit 69: Corporate Education Group – Organizational developments Exhibit 70: Corporate Education Group – Geographic focus Exhibit 71: Corporate Education Group – Segment focus Exhibit 72: Corporate Education Group – Key offerings Exhibit 73: Vendor overview Exhibit 74: NIIT – Business segments Exhibit 75: NIIT – Organizational developments Exhibit 76: NIIT – Geographic focus Exhibit 77: NIIT – Segment focus Exhibit 78: NIIT – Key offerings Exhibit 79: Vendor overview Exhibit 80: Watermark learning – Business segments Exhibit 81: Watermark Learning – Organizational developments Exhibit 82: Watermark Learning – Geographic focus Exhibit 83: Watermark Learning – Segment focus Exhibit 84: Watermark Learning – Key offerings

AIIM, Bizagi, BP Group, Corporate Education Group, NIIT, Watermark Learning.