PART 01: EXECUTIVE SUMMARY PART 02: SCOPE OF THE REPORT PART 03: RESEARCH METHODOLOGY PART 04: MARKET LANDSCAPE • Market ecosystem • Market characteristics • Market segmentation analysis PART 05: MARKET SIZING • Market definition • Market sizing 2017 • Market size and forecast 2017-2022 PART 06: FIVE FORCES ANALYSIS • Bargaining power of buyers • Bargaining power of suppliers • Threat of new entrants • Threat of substitutes • Threat of rivalry • Market condition PART 07: MARKET SEGMENTATION BY AIRLINE TYPE • Segmentation by airline type • Comparison by airline type • Full-service carrier (FSC) – Market size and forecast 2017-2022 • Low-cost carrier (LCC) – Market size and forecast 2017-2022 • Market opportunity by airline type PART 08: CUSTOMER LANDSCAPE PART 09: REGIONAL LANDSCAPE • Geographical segmentation • Regional comparison • EMEA – Market size and forecast 2017-2022 • Americas – Market size and forecast 2017-2022 • APAC – Market size and forecast 2017-2022 • Key leading countries • Market opportunity PART 10: DECISION FRAMEWORK PART 11: DRIVERS AND CHALLENGES • Market drivers • Market challenges PART 12: MARKET TRENDS • Growing adoption of BYOD • Rising customer insights and distribution of ancillaries through travel commerce platform • Adoption of priority-boarding strategy PART 13: VENDOR LANDSCAPE • Overview • Landscape disruption PART 14: VENDOR ANALYSIS • Vendors covered • Vendor classification • Market positioning of vendors • American Airlines Group • AIR FRANCE KLM • Delta Air Lines • Lufthansa Group • Southwest Airlines • United Continental Holdings PART 15: APPENDIX • List of abbreviations     Exhibit 01: Parent market Exhibit 02: Global airline ancillary services market Exhibit 03: Market characteristics Exhibit 04: Market segments Exhibit 05: Market definition - Inclusions and exclusions checklist Exhibit 06: Market size 2017 Exhibit 07: Validation techniques employed for market sizing 2017 Exhibit 08: Global – Market size and forecast 2017-2022 ($ bn) Exhibit 09: Global – Year-over-year growth 2018-2022 (%) Exhibit 10: Five forces analysis 2017 Exhibit 11: Five forces analysis 2022 Exhibit 12: Bargaining power of buyers Exhibit 13: Bargaining power of suppliers Exhibit 14: Threat of new entrants Exhibit 15: Threat of substitutes Exhibit 16: Threat of rivalry Exhibit 17: Market condition Exhibit 18: Airline type – Market share 2017-2022 (%) Exhibit 19: Comparison by airline type Exhibit 20: FSC – Market size and forecast 2017-2022 ($ bn) Exhibit 21: FSC – Year-over-year growth 2018-2022 (%) Exhibit 22: LCC – Market size and forecast 2017-2022 ($ bn) Exhibit 23: LCC – Year-over-year growth 2018-2022 (%) Exhibit 24: Market opportunity by airline type Exhibit 25: Customer landscape Exhibit 26: Global – Market share by geography 2017-2022 (%) Exhibit 27: Regional comparison Exhibit 28: EMEA – Market size and forecast 2017-2022 ($ bn) Exhibit 29: EMEA – Year-over-year growth 2018-2022 (%) Exhibit 30: Americas – Market size and forecast 2017-2022 ($ bn) Exhibit 31: Americas – Year-over-year growth 2018-2022 (%) Exhibit 32: APAC – Market size and forecast 2017-2022 ($ bn) Exhibit 33: APAC – Year-over-year growth 2018-2022 (%) Exhibit 34: Key leading countries Exhibit 35: Market opportunity Exhibit 36: Vendor landscape Exhibit 37: Landscape disruption Exhibit 38: Vendors covered Exhibit 39: Vendor classification Exhibit 40: Market positioning of vendors Exhibit 41: American Airlines Group – Overview Exhibit 42: American Airlines Group – Revenue segments Exhibit 43: American Airlines Group – Organizational developments Exhibit 44: American Airlines Group – Geographic focus Exhibit 45: American Airlines Group – Segment focus Exhibit 46: American Airlines Group – Key offerings Exhibit 47: AIR FRANCE KLM – Overview Exhibit 48: AIR FRANCE KLM – Business segments Exhibit 49: AIR FRANCE KLM – Organizational developments Exhibit 50: AIR FRANCE KLM– Geographic focus Exhibit 51: AIR FRANCE KLM – Segment focus Exhibit 52: AIR FRANCE KLM – Key offerings Exhibit 53: Delta Air Lines – Vendor overview Exhibit 54: Delta Air Lines – Revenue segments Exhibit 55: Delta Air Lines – Organizational developments Exhibit 56: Delta Air Lines – Geographic focus Exhibit 57: Delta Air Lines – Segment focus Exhibit 58: Delta Air Lines – Key offerings Exhibit 59: Lufthansa Group – Overview Exhibit 60: Lufthansa Group – Business segments Exhibit 61: Lufthansa Group – Organizational developments Exhibit 62: Lufthansa Group – Geographic focus Exhibit 63: Lufthansa Group – Segment focus Exhibit 64: Lufthansa Group – Key offerings Exhibit 65: Southwest Airlines – Overview Exhibit 66: Southwest Airlines – Revenue segments Exhibit 67: Southwest Airlines– Organizational developments Exhibit 68: Southwest Airlines – Segment focus Exhibit 69: Southwest Airlines – Key offerings Exhibit 70: United Continental Holdings – Overview Exhibit 71: United Continental Holdings – Revenue Segment Exhibit 72: United Continental Holdings – Organizational developments Exhibit 73: United Continental Holdings – Geographic focus Exhibit 74: United Continental Holdings – Segment focus Exhibit 75: United Continental Holdings – Key offerings

American Airlines Group, AIR FRANCE KLM, Delta Air Lines, Lufthansa Group, Southwest Airlines, United Continental Holdings