Table of Content 1 Introduction 1.1 Objective of the Study 1.2 Definition of the Market 1.3 Market Scope 1.3.1 Market Segment by Type, Application and Marketing Channel 1.3.2 Major Regions Covered (North America, Europe, Asia Pacific, Mid East & Africa) 1.4 Years Considered for the Study (2014-2026) 1.5 Currency Considered (U.S. Dollar) 1.6 Stakeholders 2 Key Findings of the Study 3 Market Dynamics 3.1 Driving Factors for this Market 3.2 Factors Challenging the Market 3.3 Opportunities of the Global Speech Analytics Market (Regions, Growing/Emerging Downstream Market Analysis) 3.4 Technological and Market Developments in the Speech Analytics Market 3.5 Industry News by Region 3.6 Regulatory Scenario by Region/Country 3.7 Market Investment Scenario Strategic Recommendations Analysis 4 Value Chain of the Speech Analytics Market 4.1 Value Chain Status 4.2 Upstream Raw Material Analysis 4.3 Midstream Major Company Analysis (by Manufacturing Base, by Product Type) 4.4 Distributors/Traders 4.5 Downstream Major Customer Analysis (by Region) 5 Global Speech Analytics Market-Segmentation by Type 5.1 On- Remise 5.2 Cloud 6 Global Speech Analytics Market-Segmentation by Application 6.1 Telecom 6.2 IT 6.3 Outsourcing 6.4 Others 7 Global Speech Analytics Market-Segmentation by Marketing Channel 7.1 Traditional Marketing Channel (Offline) 7.2 Online Channel 8 Competitive Intelligence – Company Profiles 8.1 ClaraBridge 8.1.1 ClaraBridge Profile 8.1.2 ClaraBridge Sales, Growth Rate and Global Market Share from 2014-2019E 8.1.3 ClaraBridge Product/Solution Launches and Enhancements Analysis 8.1.4 ClaraBridge Business Overview/Recent Development/Acquisitions 8.2 InContact 8.2.1 InContact Profile 8.2.2 InContact Sales, Growth Rate and Global Market Share from 2014-2019E 8.2.3 InContact Product/Solution Launches and Enhancements Analysis 8.2.4 InContact Business Overview/Recent Development/Acquisitions 8.3 CallMiner 8.3.1 CallMiner Profile 8.3.2 CallMiner Sales, Growth Rate and Global Market Share from 2014-2019E 8.3.3 CallMiner Product/Solution Launches and Enhancements Analysis 8.3.4 CallMiner Business Overview/Recent Development/Acquisitions 8.4 Genesys 8.4.1 Genesys Profile 8.4.2 Genesys Sales, Growth Rate and Global Market Share from 2014-2019E 8.4.3 Genesys Product/Solution Launches and Enhancements Analysis 8.4.4 Genesys Business Overview/Recent Development/Acquisitions 8.5 Hewlett-Packard Enterprise 8.5.1 Hewlett-Packard Enterprise Profile 8.5.2 Hewlett-Packard Enterprise Sales, Growth Rate and Global Market Share from 2014-2019E 8.5.3 Hewlett-Packard Enterprise Product/Solution Launches and Enhancements Analysis 8.5.4 Hewlett-Packard Enterprise Business Overview/Recent Development/Acquisitions 8.6 Calabrio 8.6.1 Calabrio Profile 8.6.2 Calabrio Sales, Growth Rate and Global Market Share from 2014-2019E 8.6.3 Calabrio Product/Solution Launches and Enhancements Analysis 8.6.4 Calabrio Business Overview/Recent Development/Acquisitions 8.7 Interactive Intelligence Group 8.7.1 Interactive Intelligence Group Profile 8.7.2 Interactive Intelligence Group Sales, Growth Rate and Global Market Share from 2014-2019E 8.7.3 Interactive Intelligence Group Product/Solution Launches and Enhancements Analysis 8.7.4 Interactive Intelligence Group Business Overview/Recent Development/Acquisitions 8.8 Verint Systems 8.8.1 Verint Systems Profile 8.8.2 Verint Systems Sales, Growth Rate and Global Market Share from 2014-2019E 8.8.3 Verint Systems Product/Solution Launches and Enhancements Analysis 8.8.4 Verint Systems Business Overview/Recent Development/Acquisitions 8.9 NICE Systems 8.9.1 NICE Systems Profile 8.9.2 NICE Systems Sales, Growth Rate and Global Market Share from 2014-2019E 8.9.3 NICE Systems Product/Solution Launches and Enhancements Analysis 8.9.4 NICE Systems Business Overview/Recent Development/Acquisitions 8.10 Avaya 8.10.1 Avaya Profile 8.10.2 Avaya Sales, Growth Rate and Global Market Share from 2014-2019E 8.10.3 Avaya Product/Solution Launches and Enhancements Analysis 8.10.4 Avaya Business Overview/Recent Development/Acquisitions 9 Global Speech Analytics Market-Segmentation by Geography 10 North America 10.1 North America Speech Analytics Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2014-2019E 10.2 North America Speech Analytics Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2014-2019E 10.3 North America Speech Analytics Production Analysis from 2014-2019E 10.4 North America Speech Analytics Consumption Analysis from 2014-2019E 10.5 North America Speech Analytics Import and Export from 2014-2019E 10.6 North America Speech Analytics Value, Production and Market Share by Type (2014-2019E) 10.7 North America Speech Analytics Consumption, Value and Market Share by Application (2014-2019E) 10.8 North America Speech Analytics by Country (United States, Canada) 10.8.1 North America Speech Analytics Sales by Country (2014-2019E) 10.8.2 North America Speech Analytics Consumption Value by Country (2014-2019E) 10.9 North America Speech Analytics Market PEST Analysis 11 Europe 11.1 Europe Speech Analytics Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2014-2019E 11.2 Europe Speech Analytics Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2014-2019E 11.3 Europe Speech Analytics Production Analysis from 2014-2019E 11.4 Europe Speech Analytics Consumption Analysis from 2014-2019E 11.5 Europe Speech Analytics Import and Export from 2014-2019E 11.6 Europe Speech Analytics Value, Production and Market Share by Type (2014-2019E) 11.7 Europe Speech Analytics Consumption, Value and Market Share by Application (2014-2019E) 11.8 Europe Speech Analytics by Country (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden, Poland, Belgium) 11.8.1 Europe Speech Analytics Sales by Country (2014-2019E) 11.8.2 Europe Speech Analytics Consumption Value by Country (2014-2019E) 11.9 Europe Speech Analytics Market PEST Analysis 12 Asia-Pacific 12.1 Asia-Pacific Speech Analytics Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2014-2019E 12.2 Asia-Pacific Speech Analytics Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2014-2019E 12.3 Asia-Pacific Speech Analytics Production Analysis from 2014-2019E 12.4 Asia-Pacific Speech Analytics Consumption Analysis from 2014-2019E 12.5 Asia-Pacific Speech Analytics Import and Export from 2014-2019E 12.6 Asia-Pacific Speech Analytics Value, Production and Market Share by Type (2014-2019E) 12.7 Asia-Pacific Speech Analytics Consumption, Value and Market Share by Application (2014-2019E) 12.8 Asia-Pacific Speech Analytics by Country (China, Japan, South Korea, Australia, India, Taiwan, Indonesia, Thailand, Philippines, Malaysia) 12.8.1 Asia-Pacific Speech Analytics Sales by Country (2014-2019E) 12.8.2 Asia-Pacific Speech Analytics Consumption Value by Country (2014-2019E) 12.9 Asia-Pacific Speech Analytics Market PEST Analysis 13 Latin America 13.1 Latin America Speech Analytics Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2014-2019E 13.2 Latin America Speech Analytics Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2014-2019E 13.3 Latin America Speech Analytics Production Analysis from 2014-2019E 13.4 Latin America Speech Analytics Consumption Analysis from 2014-2019E 13.5 Latin America Speech Analytics Import and Export from 2014-2019E 13.6 Latin America Speech Analytics Value, Production and Market Share by Type (2014-2019E) 13.7 Latin America Speech Analytics Consumption, Value and Market Share by Application (2014-2019E) 13.8 Latin America Speech Analytics by Country (Brazil, Mexico, Argentina, Columbia, Chile) 13.8.1 Latin America Speech Analytics Sales by Country (2014-2019E) 13.8.2 Latin America Speech Analytics Consumption Value by Country (2014-2019E) 13.9 Latin America Speech Analytics Market PEST Analysis 14 Middle East & Africa 14.1 Middle East & Africa Speech Analytics Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2014-2019E 14.2 Middle East & Africa Speech Analytics Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2014-2019E 14.3 Middle East & Africa Speech Analytics Production Analysis from 2014-2019E 14.4 Middle East & Africa Speech Analytics Consumption Analysis from 2014-2019E 14.5 Middle East & Africa Speech Analytics Import and Export from 2014-2019E 14.6 Middle East & Africa Speech Analytics Value, Production and Market Share by Type (2014-2019E) 14.7 Middle East & Africa Speech Analytics Consumption, Value and Market Share by Application (2014-2019E) 14.8 Middle East & Africa Speech Analytics by Country (Saudi Arabia, UAE, Egypt, Nigeria, South Africa) 14.8.1 Middle East & Africa Speech Analytics Sales by Country (2014-2019E) 14.8.2 Middle East & Africa Speech Analytics Consumption Value by Country (2014-2019E) 14.9 Middle East & Africa Speech Analytics Market PEST Analysis 15 Future Forecast of the Global Speech Analytics Market from 2018-2026 15.1 Future Forecast of the Global Speech Analytics Market from 2019-2026 Segment by Region 15.2 Global Speech Analytics Production and Growth Rate Forecast by Type (2019-2026) 15.3 Global Speech Analytics Consumption and Growth Rate Forecast by Application (2019-2026) 16 Appendix 16.1 Methodology 16.2 Research Data Source

List of Tables and Figures Global Speech Analytics Market Value ($) and Growth Rate of Speech Analytics from 2014-2026 Global Speech Analytics Production and Growth Rate Segment by Product Type from 2014-2026F Global Speech Analytics Consumption and Growth Rate Segment by Application from 2014-2019E Figure Speech Analytics Picture Table Product Specifications of Speech Analytics Table Driving Factors for this Market Table Industry News of Speech Analytics Market Figure Value Chain Status of Speech Analytics Table Midstream Major Company Analysis (by Manufacturing Base, by Product Type) Table Distributors/Traders Table Downstream Major Customer Analysis (by Region, by Preference) Table Global Speech Analytics Production and Growth Rate Segment by Product Type from 2014-2019E Table Global Speech Analytics Value ($) and Growth Rate Segment by Product Type from 2014-2019E Figure On- Remise of Speech Analytics Figure Cloud of Speech Analytics Table Global Speech Analytics Consumption and Growth Rate Segment by Application from 2014-2019E Table Global Speech Analytics Value ($) and Growth Rate Segment by Application from 2014-2019E Figure Telecom of Speech Analytics Figure IT of Speech Analytics Figure Outsourcing of Speech Analytics Figure Others of Speech Analytics Table Global Speech Analytics Consumption and Growth Rate Segment by Marketing Channel from 2014-2019E Table Global Speech Analytics Value ($) and Growth Rate Segment by Marketing Channel from 2014-2019E Figure Traditional Marketing Channel (Offline) of Speech Analytics Figure Online Channel of Speech Analytics Table ClaraBridge Profile (Company Name, Plants Distribution, Sales Region) Figure ClaraBridge Sales and Growth Rate from 2014-2019E Figure ClaraBridge Revenue ($) and Global Market Share from 2014-2019E Table ClaraBridge Speech Analytics Sales, Price, Revenue, Gross Margin (2014-2019E) Table InContact Profile (Company Name, Plants Distribution, Sales Region) Figure InContact Sales and Growth Rate from 2014-2019E Figure InContact Revenue ($) and Global Market Share from 2014-2019E Table InContact Speech Analytics Sales, Price, Revenue, Gross Margin (2014-2019E) Table CallMiner Profile (Company Name, Plants Distribution, Sales Region) Figure CallMiner Sales and Growth Rate from 2014-2019E Figure CallMiner Revenue ($) and Global Market Share from 2014-2019E Table CallMiner Speech Analytics Sales, Price, Revenue, Gross Margin (2014-2019E) Table Genesys Profile (Company Name, Plants Distribution, Sales Region) Figure Genesys Sales and Growth Rate from 2014-2019E Figure Genesys Revenue ($) and Global Market Share from 2014-2019E Table Genesys Speech Analytics Sales, Price, Revenue, Gross Margin (2014-2019E) Table Hewlett-Packard Enterprise Profile (Company Name, Plants Distribution, Sales Region) Figure Hewlett-Packard Enterprise Sales and Growth Rate from 2014-2019E Figure Hewlett-Packard Enterprise Revenue ($) and Global Market Share from 2014-2019E Table Hewlett-Packard Enterprise Speech Analytics Sales, Price, Revenue, Gross Margin (2014-2019E) Table Calabrio Profile (Company Name, Plants Distribution, Sales Region) Figure Calabrio Sales and Growth Rate from 2014-2019E Figure Calabrio Revenue ($) and Global Market Share from 2014-2019E Table Calabrio Speech Analytics Sales, Price, Revenue, Gross Margin (2014-2019E) Table Interactive Intelligence Group Profile (Company Name, Plants Distribution, Sales Region) Figure Interactive Intelligence Group Sales and Growth Rate from 2014-2019E Figure Interactive Intelligence Group Revenue ($) and Global Market Share from 2014-2019E Table Interactive Intelligence Group Speech Analytics Sales, Price, Revenue, Gross Margin (2014-2019E) Table Verint Systems Profile (Company Name, Plants Distribution, Sales Region) Figure Verint Systems Sales and Growth Rate from 2014-2019E Figure Verint Systems Revenue ($) and Global Market Share from 2014-2019E Table Verint Systems Speech Analytics Sales, Price, Revenue, Gross Margin (2014-2019E) Table NICE Systems Profile (Company Name, Plants Distribution, Sales Region) Figure NICE Systems Sales and Growth Rate from 2014-2019E Figure NICE Systems Revenue ($) and Global Market Share from 2014-2019E Table NICE Systems Speech Analytics Sales, Price, Revenue, Gross Margin (2014-2019E) Table Avaya Profile (Company Name, Plants Distribution, Sales Region) Figure Avaya Sales and Growth Rate from 2014-2019E Figure Avaya Revenue ($) and Global Market Share from 2014-2019E Table Avaya Speech Analytics Sales, Price, Revenue, Gross Margin (2014-2019E) Table Global Speech Analytics Production Value ($) by Region from 2014-2019E Table Global Speech Analytics Production Value Share by Region from 2014-2019E Table Global Speech Analytics Production by Region from 2014-2019E Table Global Speech Analytics Consumption Value ($) by Region from 2014-2019E Table Global Speech Analytics Consumption by Region from 2014-2019E Table North America Speech Analytics Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2014-2019E Table North America Speech Analytics Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2014-2019E Table North America Speech Analytics Import and Export from 2014-2019E Table North America Speech Analytics Value ($) by Type (2014-2019E) Table North America Speech Analytics Production by Type (2014-2019E) Table North America Speech Analytics Consumption by Application (2014-2019E) Table North America Speech Analytics Consumption by Country (2014-2019E) Table North America Speech Analytics Consumption Value ($) by Country (2014-2019E) Figure North America Speech Analytics Market PEST Analysis Table Europe Speech Analytics Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2014-2019E Table Europe Speech Analytics Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2014-2019E Table Europe Speech Analytics Import and Export from 2014-2019E Table Europe Speech Analytics Value ($) by Type (2014-2019E) Table Europe Speech Analytics Production by Type (2014-2019E) Table Europe Speech Analytics Consumption by Application (2014-2019E) Table Europe Speech Analytics Consumption by Country (2014-2019E) Table Europe Speech Analytics Consumption Value ($) by Country (2014-2019E) Figure Europe Speech Analytics Market PEST Analysis Table Asia-Pacific Speech Analytics Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2014-2019E Table Asia-Pacific Speech Analytics Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2014-2019E Table Asia-Pacific Speech Analytics Import and Export from 2014-2019E Table Asia-Pacific Speech Analytics Value ($) by Type (2014-2019E) Table Asia-Pacific Speech Analytics Production by Type (2014-2019E) Table Asia-Pacific Speech Analytics Consumption by Application (2014-2019E) Table Asia-Pacific Speech Analytics Consumption by Country (2014-2019E) Table Asia-Pacific Speech Analytics Consumption Value ($) by Country (2014-2019E) Figure Asia-Pacific Speech Analytics Market PEST Analysis Table Latin America Speech Analytics Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2014-2019E Table Latin America Speech Analytics Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2014-2019E Table Latin America Speech Analytics Import and Export from 2014-2019E Table Latin America Speech Analytics Value ($) by Type (2014-2019E) Table Latin America Speech Analytics Production by Type (2014-2019E) Table Latin America Speech Analytics Consumption by Application (2014-2019E) Table Latin America Speech Analytics Consumption by Country (2014-2019E) Table Latin America Speech Analytics Consumption Value ($) by Country (2014-2019E) Figure Latin America Speech Analytics Market PEST Analysis Table Middle East & Africa Speech Analytics Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2014-2019E Table Middle East & Africa Speech Analytics Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2014-2019E Table Middle East & Africa Speech Analytics Import and Export from 2014-2019E Table Middle East & Africa Speech Analytics Value ($) by Type (2014-2019E) Table Middle East & Africa Speech Analytics Production by Type (2014-2019E) Table Middle East & Africa Speech Analytics Consumption by Application (2014-2019E) Table Middle East & Africa Speech Analytics Consumption by Country (2014-2019E) Table Middle East & Africa Speech Analytics Consumption Value ($) by Country (2014-2019E) Figure Middle East & Africa Speech Analytics Market PEST Analysis Table Global Speech Analytics Value ($) and Growth Rate Forecast by Region (2018-2026) Table Global Speech Analytics Production and Growth Rate Forecast by Region (2019-2026) Table Global Speech Analytics Consumption and Growth Rate Forecast by Region (2019-2026) Table Global Speech Analytics Production and Growth Rate Forecast by Type (2019-2026) Table Global Speech Analytics Consumption and Growth Rate Forecast by Application (2019-2026)