PART 01: Executive Summary PART 02: Market Insights Global category spend Category spend growth Spend segmentation by region Regional spend dynamics Regional influence on global spend Regional spend opportunity for suppliers PART 03: Category Pricing Insights Pricing outlook Supplier cost structure Outlook for input costs Total cost of ownership analysis Overview of pricing models Comparison of pricing models Supply chain margins Cost drivers impacting pricing Volume drivers impacting pricing PART 04: Cost-Saving Opportunities Supplier side levers Buyer side levers Quantifying cost-saving opportunities Quantifying cost-savings by negotiation strategies PART 05: Best Practices Innovation and success stories Procurement excellence best practices Procurement best practices Sustainability practices PART 06: Category Ecosystem Market favorability index for suppliers Competitiveness index for suppliers Buyer power Supplier power Threat of new entrants Threat of substitutes Buyer ecosystem Supplier ecosystem PART 07: Category Management Strategy Category management objectives Supplier and buyer KPIs Outsourcing category management activities Risk management PART 08: Category Management Enablers Procurement organization Category enablers PART 09: Suppliers Selection RFx Essentials Supplier selection criteria Service level agreement Incumbent supplier evaluation metrics PART 10: Suppliers Under Coverage Overview Profile: Deloitte Touche Tohmatsu Ltd. Profile: PricewaterhouseCoopers International Ltd. Profile: Ernst & Young LLP Profile: International Business Machines Corp. Profile: Accenture Plc Profile: HP Inc. Supplier positioning PART 11: US Market Insights Category spend in the US Price outlook Supplier cost structure in the US Margins of suppliers in the US Category cost drivers Category volume drivers Overview of best practices in the US Procurement best practices in the US US supply market overview Supplier positioning for the US Regional category risks PART 12: Category Definition Category hierarchy Category scope Category map PART 13: Appendix List of abbreviations Key Notes Global category spend (2019-2024) Category spend growth (2019-2024) Regional comparison Regional split of spend Comparison of category maturity across regions Regional spend opportunity for suppliers (2019-2024) Category pricing dynamics Supplier cost breakup Input cost dynamics Total cost of ownership model Benefit comparison of pricing models Pricing models – Comparison matrix Supplier margin analysis Margin analysis across supply chain Cost drivers Volume drivers Cost-saving opportunities: Supply-side levers Cost-saving opportunities: Demand-side levers Cost-saving opportunity matrix Negotiation grid Innovation and success stories Procurement excellence summary: Impact on the category Supplier relationship management metrics Strategic sourcing and category management metrics Technology-facilitated procurement metrics Procurement best practices dashboard Sustainability practices: Impact on the category Sustainability best practices Market environment score Market competitiveness score Buyer power score Supplier power score Ease of market entry score Ease of substitution score Buyer ecosystem: Outlook Supplier ecosystem: Outlook Ecosystem disruption threats Key category management objectives Supplier KPI dashboard Buyer KPI dashboard Category management enablers Risk management matrix Procurement model Category enablers: Technology RFx questions Phase I RFI considerations SLA terms Supplier performance benchmarking criteria Supplier operational capability matrix Deloitte Touche Tohmatsu Ltd. – Key information dashboard PricewaterhouseCoopers International Ltd. – Key information dashboard Ernst & Young LLP – Key information dashboard International Business Machines Corp. – Key information dashboard Accenture Plc – Key information dashboard HP Inc. – Key information dashboard Supplier positioning matrix US category spend (2019-2024) Category pricing dynamics Supplier cost breakup Supplier margin analysis Margin analysis across supply chain Cost drivers Volume drivers Procurement excellence summary: Impact on category Supplier relationship management Strategic sourcing and category management Technology-facilitated procurement Supplier operational capability matrix Supplier positioning matrix Risk management matrix Category definition Category nuances Importance of category relative to other categories

Deloitte Touche Tohmatsu Ltd, PricewaterhouseCoopers International Ltd, Ernst & Young LLP, International Business Machines Corp, Accenture Plc, HP Inc.