Table of Contents 1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered: Ranking by Ticketing System Softwares Revenue 1.4 Market Analysis by Type 1.4.1 Global Ticketing System Softwares Market Size Growth Rate by Type: 2020 VS 2026 1.4.2 On-Premise 1.4.3 Cloud-Based 1.5 Market by Application 1.5.1 Global Ticketing System Softwares Market Share by Application: 2020 VS 2026 1.5.2 Cinemas 1.5.3 Theatres 1.5.4 Others 1.6 Study Objectives 1.7 Years Considered 2 Global Growth Trends by Regions 2.1 Ticketing System Softwares Market Perspective (2015-2026) 2.2 Ticketing System Softwares Growth Trends by Regions 2.2.1 Ticketing System Softwares Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Ticketing System Softwares Historic Market Share by Regions (2015-2020) 2.2.3 Ticketing System Softwares Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 2.3.5 Ticketing System Softwares Market Growth Strategy 2.3.6 Primary Interviews with Key Ticketing System Softwares Players (Opinion Leaders) 3 Competition Landscape by Key Players 3.1 Global Top Ticketing System Softwares Players by Market Size 3.1.1 Global Top Ticketing System Softwares Players by Revenue (2015-2020) 3.1.2 Global Ticketing System Softwares Revenue Market Share by Players (2015-2020) 3.1.3 Global Ticketing System Softwares Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.2 Global Ticketing System Softwares Market Concentration Ratio 3.2.1 Global Ticketing System Softwares Market Concentration Ratio (CR5 and HHI) 3.2.2 Global Top 10 and Top 5 Companies by Ticketing System Softwares Revenue in 2019 3.3 Ticketing System Softwares Key Players Head office and Area Served 3.4 Key Players Ticketing System Softwares Product Solution and Service 3.5 Date of Enter into Ticketing System Softwares Market 3.6 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type (2015-2026) 4.1 Global Ticketing System Softwares Historic Market Size by Type (2015-2020) 4.2 Global Ticketing System Softwares Forecasted Market Size by Type (2021-2026) 5 Ticketing System Softwares Breakdown Data by Application (2015-2026) 5.1 Global Ticketing System Softwares Market Size by Application (2015-2020) 5.2 Global Ticketing System Softwares Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America Ticketing System Softwares Market Size (2015-2020) 6.2 Ticketing System Softwares Key Players in North America (2019-2020) 6.3 North America Ticketing System Softwares Market Size by Type (2015-2020) 6.4 North America Ticketing System Softwares Market Size by Application (2015-2020) 7 Europe 7.1 Europe Ticketing System Softwares Market Size (2015-2020) 7.2 Ticketing System Softwares Key Players in Europe (2019-2020) 7.3 Europe Ticketing System Softwares Market Size by Type (2015-2020) 7.4 Europe Ticketing System Softwares Market Size by Application (2015-2020) 8 China 8.1 China Ticketing System Softwares Market Size (2015-2020) 8.2 Ticketing System Softwares Key Players in China (2019-2020) 8.3 China Ticketing System Softwares Market Size by Type (2015-2020) 8.4 China Ticketing System Softwares Market Size by Application (2015-2020) 9 Japan 9.1 Japan Ticketing System Softwares Market Size (2015-2020) 9.2 Ticketing System Softwares Key Players in Japan (2019-2020) 9.3 Japan Ticketing System Softwares Market Size by Type (2015-2020) 9.4 Japan Ticketing System Softwares Market Size by Application (2015-2020) 10 Southeast Asia 10.1 Southeast Asia Ticketing System Softwares Market Size (2015-2020) 10.2 Ticketing System Softwares Key Players in Southeast Asia (2019-2020) 10.3 Southeast Asia Ticketing System Softwares Market Size by Type (2015-2020) 10.4 Southeast Asia Ticketing System Softwares Market Size by Application (2015-2020) 11 India 11.1 India Ticketing System Softwares Market Size (2015-2020) 11.2 Ticketing System Softwares Key Players in India (2019-2020) 11.3 India Ticketing System Softwares Market Size by Type (2015-2020) 11.4 India Ticketing System Softwares Market Size by Application (2015-2020) 12 Central & South America 12.1 Central & South America Ticketing System Softwares Market Size (2015-2020) 12.2 Ticketing System Softwares Key Players in Central & South America (2019-2020) 12.3 Central & South America Ticketing System Softwares Market Size by Type (2015-2020) 12.4 Central & South America Ticketing System Softwares Market Size by Application (2015-2020) 13Key Players Profiles 13.1 HubSpot 13.1.1 HubSpot Company Details 13.1.2 HubSpot Business Overview and Its Total Revenue 13.1.3 HubSpot Ticketing System Softwares Introduction 13.1.4 HubSpot Revenue in Ticketing System Softwares Business (2015-2020)) 13.1.5 HubSpot Recent Development 13.2 Samanage 13.2.1 Samanage Company Details 13.2.2 Samanage Business Overview and Its Total Revenue 13.2.3 Samanage Ticketing System Softwares Introduction 13.2.4 Samanage Revenue in Ticketing System Softwares Business (2015-2020) 13.2.5 Samanage Recent Development 13.3 HappyFox 13.3.1 HappyFox Company Details 13.3.2 HappyFox Business Overview and Its Total Revenue 13.3.3 HappyFox Ticketing System Softwares Introduction 13.3.4 HappyFox Revenue in Ticketing System Softwares Business (2015-2020) 13.3.5 HappyFox Recent Development 13.4 Jira Service 13.4.1 Jira Service Company Details 13.4.2 Jira Service Business Overview and Its Total Revenue 13.4.3 Jira Service Ticketing System Softwares Introduction 13.4.4 Jira Service Revenue in Ticketing System Softwares Business (2015-2020) 13.4.5 Jira Service Recent Development 13.5 Mojo IT 13.5.1 Mojo IT Company Details 13.5.2 Mojo IT Business Overview and Its Total Revenue 13.5.3 Mojo IT Ticketing System Softwares Introduction 13.5.4 Mojo IT Revenue in Ticketing System Softwares Business (2015-2020) 13.5.5 Mojo IT Recent Development 13.6 Freshservice 13.6.1 Freshservice Company Details 13.6.2 Freshservice Business Overview and Its Total Revenue 13.6.3 Freshservice Ticketing System Softwares Introduction 13.6.4 Freshservice Revenue in Ticketing System Softwares Business (2015-2020) 13.6.5 Freshservice Recent Development 13.7 Zendesk 13.7.1 Zendesk Company Details 13.7.2 Zendesk Business Overview and Its Total Revenue 13.7.3 Zendesk Ticketing System Softwares Introduction 13.7.4 Zendesk Revenue in Ticketing System Softwares Business (2015-2020) 13.7.5 Zendesk Recent Development 13.8 Vision Helpdesk 13.8.1 Vision Helpdesk Company Details 13.8.2 Vision Helpdesk Business Overview and Its Total Revenue 13.8.3 Vision Helpdesk Ticketing System Softwares Introduction 13.8.4 Vision Helpdesk Revenue in Ticketing System Softwares Business (2015-2020) 13.8.5 Vision Helpdesk Recent Development 13.9 Zoho 13.9.1 Zoho Company Details 13.9.2 Zoho Business Overview and Its Total Revenue 13.9.3 Zoho Ticketing System Softwares Introduction 13.9.4 Zoho Revenue in Ticketing System Softwares Business (2015-2020) 13.9.5 Zoho Recent Development 13.10 ServiceDesk 13.10.1 ServiceDesk Company Details 13.10.2 ServiceDesk Business Overview and Its Total Revenue 13.10.3 ServiceDesk Ticketing System Softwares Introduction 13.10.4 ServiceDesk Revenue in Ticketing System Softwares Business (2015-2020) 13.10.5 ServiceDesk Recent Development 13.11 Jitbit 10.11.1 Jitbit Company Details 10.11.2 Jitbit Business Overview and Its Total Revenue 10.11.3 Jitbit Ticketing System Softwares Introduction 10.11.4 Jitbit Revenue in Ticketing System Softwares Business (2015-2020) 10.11.5 Jitbit Recent Development 13.12 Freshservice 10.12.1 Freshservice Company Details 10.12.2 Freshservice Business Overview and Its Total Revenue 10.12.3 Freshservice Ticketing System Softwares Introduction 10.12.4 Freshservice Revenue in Ticketing System Softwares Business (2015-2020) 10.12.5 Freshservice Recent Development 13.13 SysAid 10.13.1 SysAid Company Details 10.13.2 SysAid Business Overview and Its Total Revenue 10.13.3 SysAid Ticketing System Softwares Introduction 10.13.4 SysAid Revenue in Ticketing System Softwares Business (2015-2020) 10.13.5 SysAid Recent Development 13.14 HarmonyPSA 10.14.1 HarmonyPSA Company Details 10.14.2 HarmonyPSA Business Overview and Its Total Revenue 10.14.3 HarmonyPSA Ticketing System Softwares Introduction 10.14.4 HarmonyPSA Revenue in Ticketing System Softwares Business (2015-2020) 10.14.5 HarmonyPSA Recent Development 13.15 Shape 10.15.1 Shape Company Details 10.15.2 Shape Business Overview and Its Total Revenue 10.15.3 Shape Ticketing System Softwares Introduction 10.15.4 Shape Revenue in Ticketing System Softwares Business (2015-2020) 10.15.5 Shape Recent Development 13.16 Claritysoft 10.16.1 Claritysoft Company Details 10.16.2 Claritysoft Business Overview and Its Total Revenue 10.16.3 Claritysoft Ticketing System Softwares Introduction 10.16.4 Claritysoft Revenue in Ticketing System Softwares Business (2015-2020) 10.16.5 Claritysoft Recent Development 13.17 Infor 10.17.1 Infor Company Details 10.17.2 Infor Business Overview and Its Total Revenue 10.17.3 Infor Ticketing System Softwares Introduction 10.17.4 Infor Revenue in Ticketing System Softwares Business (2015-2020) 10.17.5 Infor Recent Development 14Analyst's Viewpoints/Conclusions 15Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.2 Data Source 15.2 Disclaimer 15.3 Author Details

List of Tables Table 1. Ticketing System Softwares Key Market Segments Table 2. Key Players Covered: Ranking by Ticketing System Softwares Revenue Table 3. Ranking of Global Top Ticketing System Softwares Manufacturers by Revenue (US$ Million) in 2019 Table 4. Global Ticketing System Softwares Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 5. Key Players of On-Premise Table 6. Key Players of Cloud-Based Table 7. Global Ticketing System Softwares Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 8. Global Ticketing System Softwares Market Size by Regions (US$ Million): 2020 VS 2026 Table 9. Global Ticketing System Softwares Market Size by Regions (2015-2020) (US$ Million) Table 10. Global Ticketing System Softwares Market Share by Regions (2015-2020) Table 11. Global Ticketing System Softwares Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 12. Global Ticketing System Softwares Market Share by Regions (2021-2026) Table 13. Market Top Trends Table 14. Key Drivers: Impact Analysis Table 15. Key Challenges Table 16. Ticketing System Softwares Market Growth Strategy Table 17. Main Points Interviewed from Key Ticketing System Softwares Players Table 18. Global Ticketing System Softwares Revenue by Players (2015-2020) (Million US$) Table 19. Global Ticketing System Softwares Market Share by Players (2015-2020) Table 20. Global Top Ticketing System Softwares Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Ticketing System Softwares as of 2019) Table 21. Global Ticketing System Softwares by Players Market Concentration Ratio (CR5 and HHI) Table 22. Key Players Headquarters and Area Served Table 23. Key Players Ticketing System Softwares Product Solution and Service Table 24. Date of Enter into Ticketing System Softwares Market Table 25. Mergers & Acquisitions, Expansion Plans Table 26. Global Ticketing System Softwares Market Size by Type (2015-2020) (Million US$) Table 27. Global Ticketing System Softwares Market Size Share by Type (2015-2020) Table 28. Global Ticketing System Softwares Revenue Market Share by Type (2021-2026) Table 29. Global Ticketing System Softwares Market Size Share by Application (2015-2020) Table 30. Global Ticketing System Softwares Market Size by Application (2015-2020) (Million US$) Table 31. Global Ticketing System Softwares Market Size Share by Application (2021-2026) Table 32. North America Key Players Ticketing System Softwares Revenue (2019-2020) (Million US$) Table 33. North America Key Players Ticketing System Softwares Market Share (2019-2020) Table 34. North America Ticketing System Softwares Market Size by Type (2015-2020) (Million US$) Table 35. North America Ticketing System Softwares Market Share by Type (2015-2020) Table 36. North America Ticketing System Softwares Market Size by Application (2015-2020) (Million US$) Table 37. North America Ticketing System Softwares Market Share by Application (2015-2020) Table 38. Europe Key Players Ticketing System Softwares Revenue (2019-2020) (Million US$) Table 39. Europe Key Players Ticketing System Softwares Market Share (2019-2020) Table 40. Europe Ticketing System Softwares Market Size by Type (2015-2020) (Million US$) Table 41. Europe Ticketing System Softwares Market Share by Type (2015-2020) Table 42. Europe Ticketing System Softwares Market Size by Application (2015-2020) (Million US$) Table 43. Europe Ticketing System Softwares Market Share by Application (2015-2020) Table 44. China Key Players Ticketing System Softwares Revenue (2019-2020) (Million US$) Table 45. China Key Players Ticketing System Softwares Market Share (2019-2020) Table 46. China Ticketing System Softwares Market Size by Type (2015-2020) (Million US$) Table 47. China Ticketing System Softwares Market Share by Type (2015-2020) Table 48. China Ticketing System Softwares Market Size by Application (2015-2020) (Million US$) Table 49. China Ticketing System Softwares Market Share by Application (2015-2020) Table 50. Japan Key Players Ticketing System Softwares Revenue (2019-2020) (Million US$) Table 51. Japan Key Players Ticketing System Softwares Market Share (2019-2020) Table 52. Japan Ticketing System Softwares Market Size by Type (2015-2020) (Million US$) Table 53. Japan Ticketing System Softwares Market Share by Type (2015-2020) Table 54. Japan Ticketing System Softwares Market Size by Application (2015-2020) (Million US$) Table 55. Japan Ticketing System Softwares Market Share by Application (2015-2020) Table 56. Southeast Asia Key Players Ticketing System Softwares Revenue (2019-2020) (Million US$) Table 57. Southeast Asia Key Players Ticketing System Softwares Market Share (2019-2020) Table 58. Southeast Asia Ticketing System Softwares Market Size by Type (2015-2020) (Million US$) Table 59. Southeast Asia Ticketing System Softwares Market Share by Type (2015-2020) Table 60. Southeast Asia Ticketing System Softwares Market Size by Application (2015-2020) (Million US$) Table 61. Southeast Asia Ticketing System Softwares Market Share by Application (2015-2020) Table 62. India Key Players Ticketing System Softwares Revenue (2019-2020) (Million US$) Table 63. India Key Players Ticketing System Softwares Market Share (2019-2020) Table 64. India Ticketing System Softwares Market Size by Type (2015-2020) (Million US$) Table 65. India Ticketing System Softwares Market Share by Type (2015-2020) Table 66. India Ticketing System Softwares Market Size by Application (2015-2020) (Million US$) Table 67. India Ticketing System Softwares Market Share by Application (2015-2020) Table 68. Central & South America Key Players Ticketing System Softwares Revenue (2019-2020) (Million US$) Table 69. Central & South America Key Players Ticketing System Softwares Market Share (2019-2020) Table 70. Central & South America Ticketing System Softwares Market Size by Type (2015-2020) (Million US$) Table 71. Central & South America Ticketing System Softwares Market Share by Type (2015-2020) Table 72. Central & South America Ticketing System Softwares Market Size by Application (2015-2020) (Million US$) Table 73. Central & South America Ticketing System Softwares Market Share by Application (2015-2020) Table 74. HubSpot Company Details Table 75. HubSpot Business Overview Table 76. HubSpot Product Table 77. HubSpot Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 78. HubSpot Recent Development Table 79. Samanage Company Details Table 80. Samanage Business Overview Table 81. Samanage Product Table 82. Samanage Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 83. Samanage Recent Development Table 84. HappyFox Company Details Table 85. HappyFox Business Overview Table 86. HappyFox Product Table 87. HappyFox Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 88. HappyFox Recent Development Table 89. Jira Service Company Details Table 90. Jira Service Business Overview Table 91. Jira Service Product Table 92. Jira Service Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 93. Jira Service Recent Development Table 94. Mojo IT Company Details Table 95. Mojo IT Business Overview Table 96. Mojo IT Product Table 97. Mojo IT Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 98. Mojo IT Recent Development Table 99. Freshservice Company Details Table 100. Freshservice Business Overview Table 101. Freshservice Product Table 102. Freshservice Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 103. Freshservice Recent Development Table 104. Zendesk Company Details Table 105. Zendesk Business Overview Table 106. Zendesk Product Table 107. Zendesk Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 108. Zendesk Recent Development Table 109. Vision Helpdesk Business Overview Table 110. Vision Helpdesk Product Table 111. Vision Helpdesk Company Details Table 112. Vision Helpdesk Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 113. Vision Helpdesk Recent Development Table 114. Zoho Company Details Table 115. Zoho Business Overview Table 116. Zoho Product Table 117. Zoho Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 118. Zoho Recent Development Table 119. ServiceDesk Company Details Table 120. ServiceDesk Business Overview Table 121. ServiceDesk Product Table 122. ServiceDesk Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 123. ServiceDesk Recent Development Table 124. Jitbit Company Details Table 125. Jitbit Business Overview Table 126. Jitbit Product Table 127. Jitbit Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 128. Jitbit Recent Development Table 129. Freshservice Company Details Table 130. Freshservice Business Overview Table 131. Freshservice Product Table 132. Freshservice Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 133. Freshservice Recent Development Table 134. SysAid Company Details Table 135. SysAid Business Overview Table 136. SysAid Product Table 137. SysAid Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 138. SysAid Recent Development Table 139. HarmonyPSA Company Details Table 140. HarmonyPSA Business Overview Table 141. HarmonyPSA Product Table 142. HarmonyPSA Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 143. HarmonyPSA Recent Development Table 144. Shape Company Details Table 145. Shape Business Overview Table 146. Shape Product Table 147. Shape Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 148. Shape Recent Development Table 149. Claritysoft Company Details Table 150. Claritysoft Business Overview Table 151. Claritysoft Product Table 152. Claritysoft Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 153. Claritysoft Recent Development Table 154. Infor Company Details Table 155. Infor Business Overview Table 156. Infor Product Table 157. Infor Revenue in Ticketing System Softwares Business (2015-2020) (Million US$) Table 158. Infor Recent Development Table 159. Research Programs/Design for This Report Table 160. Key Data Information from Secondary Sources Table 161. Key Data Information from Primary Sources List of Figures Figure 1. Global Ticketing System Softwares Market Share by Type: 2020 VS 2026 Figure 2. On-Premise Features Figure 3. Cloud-Based Features Figure 4. Global Ticketing System Softwares Market Share by Application: 2020 VS 2026 Figure 5. Cinemas Case Studies Figure 6. Theatres Case Studies Figure 7. Others Case Studies Figure 8. Ticketing System Softwares Report Years Considered Figure 9. Global Ticketing System Softwares Market Size YoY Growth 2015-2026 (US$ Million) Figure 10. Global Ticketing System Softwares Market Share by Regions: 2020 VS 2026 Figure 11. Global Ticketing System Softwares Market Share by Regions (2021-2026) Figure 12. Porter's Five Forces Analysis Figure 13. Global Ticketing System Softwares Market Share by Players in 2019 Figure 14. Global Top Ticketing System Softwares Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Ticketing System Softwares as of 2019 Figure 15. The Top 10 and 5 Players Market Share by Ticketing System Softwares Revenue in 2019 Figure 16. North America Ticketing System Softwares Market Size YoY Growth (2015-2020) (Million US$) Figure 17. Europe Ticketing System Softwares Market Size YoY Growth (2015-2020) (Million US$) Figure 18. China Ticketing System Softwares Market Size YoY Growth (2015-2020) (Million US$) Figure 19. Japan Ticketing System Softwares Market Size YoY Growth (2015-2020) (Million US$) Figure 20. Southeast Asia Ticketing System Softwares Market Size YoY Growth (2015-2020) (Million US$) Figure 21. India Ticketing System Softwares Market Size YoY Growth (2015-2020) (Million US$) Figure 22. Central & South America Ticketing System Softwares Market Size YoY Growth (2015-2020) (Million US$) Figure 23. HubSpot Total Revenue (US$ Million): 2019 Compared with 2018 Figure 24. HubSpot Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 25. Samanage Total Revenue (US$ Million): 2019 Compared with 2018 Figure 26. Samanage Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 27. HappyFox Total Revenue (US$ Million): 2019 Compared with 2018 Figure 28. HappyFox Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 29. Jira Service Total Revenue (US$ Million): 2019 Compared with 2018 Figure 30. Jira Service Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 31. Mojo IT Total Revenue (US$ Million): 2019 Compared with 2018 Figure 32. Mojo IT Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 33. Freshservice Total Revenue (US$ Million): 2019 Compared with 2018 Figure 34. Freshservice Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 35. Zendesk Total Revenue (US$ Million): 2019 Compared with 2018 Figure 36. Zendesk Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 37. Vision Helpdesk Total Revenue (US$ Million): 2019 Compared with 2018 Figure 38. Vision Helpdesk Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 39. Zoho Total Revenue (US$ Million): 2019 Compared with 2018 Figure 40. Zoho Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 41. ServiceDesk Total Revenue (US$ Million): 2019 Compared with 2018 Figure 42. ServiceDesk Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 43. Jitbit Total Revenue (US$ Million): 2019 Compared with 2018 Figure 44. Jitbit Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 45. Freshservice Total Revenue (US$ Million): 2019 Compared with 2018 Figure 46. Freshservice Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 47. SysAid Total Revenue (US$ Million): 2019 Compared with 2018 Figure 48. SysAid Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 49. HarmonyPSA Total Revenue (US$ Million): 2019 Compared with 2018 Figure 50. HarmonyPSA Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 51. Shape Total Revenue (US$ Million): 2019 Compared with 2018 Figure 52. Shape Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 53. Claritysoft Total Revenue (US$ Million): 2019 Compared with 2018 Figure 54. Claritysoft Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 55. Infor Total Revenue (US$ Million): 2019 Compared with 2018 Figure 56. Infor Revenue Growth Rate in Ticketing System Softwares Business (2015-2020) Figure 57. Bottom-up and Top-down Approaches for This Report Figure 58. Data Triangulation Figure 59. Key Executives Interviewed

HubSpot Samanage HappyFox Jira Service Mojo IT Freshservice Zendesk Vision Helpdesk Zoho ServiceDesk Jitbit Freshservice SysAid HarmonyPSA Shape Claritysoft Infor