Table of Contents 1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered: Ranking by Cross-Channel Communication Services Revenue 1.4 Market Analysis by Type 1.4.1 Global Cross-Channel Communication Services Market Size Growth Rate by Type: 2020 VS 2026 1.4.2 Wired Channel 1.4.3 Wireless Channel 1.5 Market by Application 1.5.1 Global Cross-Channel Communication Services Market Share by Application: 2020 VS 2026 1.5.2 Voice 1.5.3 Email 1.5.4 Social Media 1.5.5 Video Meetings 1.5.6 Others 1.6 Study Objectives 1.7 Years Considered 2 Global Growth Trends by Regions 2.1 Cross-Channel Communication Services Market Perspective (2015-2026) 2.2 Cross-Channel Communication Services Growth Trends by Regions 2.2.1 Cross-Channel Communication Services Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Cross-Channel Communication Services Historic Market Share by Regions (2015-2020) 2.2.3 Cross-Channel Communication Services Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 2.3.5 Cross-Channel Communication Services Market Growth Strategy 2.3.6 Primary Interviews with Key Cross-Channel Communication Services Players (Opinion Leaders) 3 Competition Landscape by Key Players 3.1 Global Top Cross-Channel Communication Services Players by Market Size 3.1.1 Global Top Cross-Channel Communication Services Players by Revenue (2015-2020) 3.1.2 Global Cross-Channel Communication Services Revenue Market Share by Players (2015-2020) 3.1.3 Global Cross-Channel Communication Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.2 Global Cross-Channel Communication Services Market Concentration Ratio 3.2.1 Global Cross-Channel Communication Services Market Concentration Ratio (CR5 and HHI) 3.2.2 Global Top 10 and Top 5 Companies by Cross-Channel Communication Services Revenue in 2019 3.3 Cross-Channel Communication Services Key Players Head office and Area Served 3.4 Key Players Cross-Channel Communication Services Product Solution and Service 3.5 Date of Enter into Cross-Channel Communication Services Market 3.6 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type (2015-2026) 4.1 Global Cross-Channel Communication Services Historic Market Size by Type (2015-2020) 4.2 Global Cross-Channel Communication Services Forecasted Market Size by Type (2021-2026) 5 Cross-Channel Communication Services Breakdown Data by Application (2015-2026) 5.1 Global Cross-Channel Communication Services Market Size by Application (2015-2020) 5.2 Global Cross-Channel Communication Services Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America Cross-Channel Communication Services Market Size (2015-2020) 6.2 Cross-Channel Communication Services Key Players in North America (2019-2020) 6.3 North America Cross-Channel Communication Services Market Size by Type (2015-2020) 6.4 North America Cross-Channel Communication Services Market Size by Application (2015-2020) 7 Europe 7.1 Europe Cross-Channel Communication Services Market Size (2015-2020) 7.2 Cross-Channel Communication Services Key Players in Europe (2019-2020) 7.3 Europe Cross-Channel Communication Services Market Size by Type (2015-2020) 7.4 Europe Cross-Channel Communication Services Market Size by Application (2015-2020) 8 China 8.1 China Cross-Channel Communication Services Market Size (2015-2020) 8.2 Cross-Channel Communication Services Key Players in China (2019-2020) 8.3 China Cross-Channel Communication Services Market Size by Type (2015-2020) 8.4 China Cross-Channel Communication Services Market Size by Application (2015-2020) 9 Japan 9.1 Japan Cross-Channel Communication Services Market Size (2015-2020) 9.2 Cross-Channel Communication Services Key Players in Japan (2019-2020) 9.3 Japan Cross-Channel Communication Services Market Size by Type (2015-2020) 9.4 Japan Cross-Channel Communication Services Market Size by Application (2015-2020) 10 Southeast Asia 10.1 Southeast Asia Cross-Channel Communication Services Market Size (2015-2020) 10.2 Cross-Channel Communication Services Key Players in Southeast Asia (2019-2020) 10.3 Southeast Asia Cross-Channel Communication Services Market Size by Type (2015-2020) 10.4 Southeast Asia Cross-Channel Communication Services Market Size by Application (2015-2020) 11 India 11.1 India Cross-Channel Communication Services Market Size (2015-2020) 11.2 Cross-Channel Communication Services Key Players in India (2019-2020) 11.3 India Cross-Channel Communication Services Market Size by Type (2015-2020) 11.4 India Cross-Channel Communication Services Market Size by Application (2015-2020) 12 Central & South America 12.1 Central & South America Cross-Channel Communication Services Market Size (2015-2020) 12.2 Cross-Channel Communication Services Key Players in Central & South America (2019-2020) 12.3 Central & South America Cross-Channel Communication Services Market Size by Type (2015-2020) 12.4 Central & South America Cross-Channel Communication Services Market Size by Application (2015-2020) 13Key Players Profiles 13.1 Ecrion 13.1.1 Ecrion Company Details 13.1.2 Ecrion Business Overview and Its Total Revenue 13.1.3 Ecrion Cross-Channel Communication Services Introduction 13.1.4 Ecrion Revenue in Cross-Channel Communication Services Business (2015-2020)) 13.1.5 Ecrion Recent Development 13.2 Conduent 13.2.1 Conduent Company Details 13.2.2 Conduent Business Overview and Its Total Revenue 13.2.3 Conduent Cross-Channel Communication Services Introduction 13.2.4 Conduent Revenue in Cross-Channel Communication Services Business (2015-2020) 13.2.5 Conduent Recent Development 13.3 Neopost 13.3.1 Neopost Company Details 13.3.2 Neopost Business Overview and Its Total Revenue 13.3.3 Neopost Cross-Channel Communication Services Introduction 13.3.4 Neopost Revenue in Cross-Channel Communication Services Business (2015-2020) 13.3.5 Neopost Recent Development 13.4 Mailteck 13.4.1 Mailteck Company Details 13.4.2 Mailteck Business Overview and Its Total Revenue 13.4.3 Mailteck Cross-Channel Communication Services Introduction 13.4.4 Mailteck Revenue in Cross-Channel Communication Services Business (2015-2020) 13.4.5 Mailteck Recent Development 13.5 Compart 13.5.1 Compart Company Details 13.5.2 Compart Business Overview and Its Total Revenue 13.5.3 Compart Cross-Channel Communication Services Introduction 13.5.4 Compart Revenue in Cross-Channel Communication Services Business (2015-2020) 13.5.5 Compart Recent Development 13.6 Paragon 13.6.1 Paragon Company Details 13.6.2 Paragon Business Overview and Its Total Revenue 13.6.3 Paragon Cross-Channel Communication Services Introduction 13.6.4 Paragon Revenue in Cross-Channel Communication Services Business (2015-2020) 13.6.5 Paragon Recent Development 13.7 Frontline 13.7.1 Frontline Company Details 13.7.2 Frontline Business Overview and Its Total Revenue 13.7.3 Frontline Cross-Channel Communication Services Introduction 13.7.4 Frontline Revenue in Cross-Channel Communication Services Business (2015-2020) 13.7.5 Frontline Recent Development 13.8 Liquid State 13.8.1 Liquid State Company Details 13.8.2 Liquid State Business Overview and Its Total Revenue 13.8.3 Liquid State Cross-Channel Communication Services Introduction 13.8.4 Liquid State Revenue in Cross-Channel Communication Services Business (2015-2020) 13.8.5 Liquid State Recent Development 13.9 Enghouse Interactive 13.9.1 Enghouse Interactive Company Details 13.9.2 Enghouse Interactive Business Overview and Its Total Revenue 13.9.3 Enghouse Interactive Cross-Channel Communication Services Introduction 13.9.4 Enghouse Interactive Revenue in Cross-Channel Communication Services Business (2015-2020) 13.9.5 Enghouse Interactive Recent Development 13.10 Infobip 13.10.1 Infobip Company Details 13.10.2 Infobip Business Overview and Its Total Revenue 13.10.3 Infobip Cross-Channel Communication Services Introduction 13.10.4 Infobip Revenue in Cross-Channel Communication Services Business (2015-2020) 13.10.5 Infobip Recent Development 13.11 Xerox 10.11.1 Xerox Company Details 10.11.2 Xerox Business Overview and Its Total Revenue 10.11.3 Xerox Cross-Channel Communication Services Introduction 10.11.4 Xerox Revenue in Cross-Channel Communication Services Business (2015-2020) 10.11.5 Xerox Recent Development 14Analyst's Viewpoints/Conclusions 15Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.2 Data Source 15.2 Disclaimer 15.3 Author Details

List of Tables Table 1. Cross-Channel Communication Services Key Market Segments Table 2. Key Players Covered: Ranking by Cross-Channel Communication Services Revenue Table 3. Ranking of Global Top Cross-Channel Communication Services Manufacturers by Revenue (US$ Million) in 2019 Table 4. Global Cross-Channel Communication Services Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 5. Key Players of Wired Channel Table 6. Key Players of Wireless Channel Table 7. Global Cross-Channel Communication Services Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 8. Global Cross-Channel Communication Services Market Size by Regions (US$ Million): 2020 VS 2026 Table 9. Global Cross-Channel Communication Services Market Size by Regions (2015-2020) (US$ Million) Table 10. Global Cross-Channel Communication Services Market Share by Regions (2015-2020) Table 11. Global Cross-Channel Communication Services Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 12. Global Cross-Channel Communication Services Market Share by Regions (2021-2026) Table 13. Market Top Trends Table 14. Key Drivers: Impact Analysis Table 15. Key Challenges Table 16. Cross-Channel Communication Services Market Growth Strategy Table 17. Main Points Interviewed from Key Cross-Channel Communication Services Players Table 18. Global Cross-Channel Communication Services Revenue by Players (2015-2020) (Million US$) Table 19. Global Cross-Channel Communication Services Market Share by Players (2015-2020) Table 20. Global Top Cross-Channel Communication Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Cross-Channel Communication Services as of 2019) Table 21. Global Cross-Channel Communication Services by Players Market Concentration Ratio (CR5 and HHI) Table 22. Key Players Headquarters and Area Served Table 23. Key Players Cross-Channel Communication Services Product Solution and Service Table 24. Date of Enter into Cross-Channel Communication Services Market Table 25. Mergers & Acquisitions, Expansion Plans Table 26. Global Cross-Channel Communication Services Market Size by Type (2015-2020) (Million US$) Table 27. Global Cross-Channel Communication Services Market Size Share by Type (2015-2020) Table 28. Global Cross-Channel Communication Services Revenue Market Share by Type (2021-2026) Table 29. Global Cross-Channel Communication Services Market Size Share by Application (2015-2020) Table 30. Global Cross-Channel Communication Services Market Size by Application (2015-2020) (Million US$) Table 31. Global Cross-Channel Communication Services Market Size Share by Application (2021-2026) Table 32. North America Key Players Cross-Channel Communication Services Revenue (2019-2020) (Million US$) Table 33. North America Key Players Cross-Channel Communication Services Market Share (2019-2020) Table 34. North America Cross-Channel Communication Services Market Size by Type (2015-2020) (Million US$) Table 35. North America Cross-Channel Communication Services Market Share by Type (2015-2020) Table 36. North America Cross-Channel Communication Services Market Size by Application (2015-2020) (Million US$) Table 37. North America Cross-Channel Communication Services Market Share by Application (2015-2020) Table 38. Europe Key Players Cross-Channel Communication Services Revenue (2019-2020) (Million US$) Table 39. Europe Key Players Cross-Channel Communication Services Market Share (2019-2020) Table 40. Europe Cross-Channel Communication Services Market Size by Type (2015-2020) (Million US$) Table 41. Europe Cross-Channel Communication Services Market Share by Type (2015-2020) Table 42. Europe Cross-Channel Communication Services Market Size by Application (2015-2020) (Million US$) Table 43. Europe Cross-Channel Communication Services Market Share by Application (2015-2020) Table 44. China Key Players Cross-Channel Communication Services Revenue (2019-2020) (Million US$) Table 45. China Key Players Cross-Channel Communication Services Market Share (2019-2020) Table 46. China Cross-Channel Communication Services Market Size by Type (2015-2020) (Million US$) Table 47. China Cross-Channel Communication Services Market Share by Type (2015-2020) Table 48. China Cross-Channel Communication Services Market Size by Application (2015-2020) (Million US$) Table 49. China Cross-Channel Communication Services Market Share by Application (2015-2020) Table 50. Japan Key Players Cross-Channel Communication Services Revenue (2019-2020) (Million US$) Table 51. Japan Key Players Cross-Channel Communication Services Market Share (2019-2020) Table 52. Japan Cross-Channel Communication Services Market Size by Type (2015-2020) (Million US$) Table 53. Japan Cross-Channel Communication Services Market Share by Type (2015-2020) Table 54. Japan Cross-Channel Communication Services Market Size by Application (2015-2020) (Million US$) Table 55. Japan Cross-Channel Communication Services Market Share by Application (2015-2020) Table 56. Southeast Asia Key Players Cross-Channel Communication Services Revenue (2019-2020) (Million US$) Table 57. Southeast Asia Key Players Cross-Channel Communication Services Market Share (2019-2020) Table 58. Southeast Asia Cross-Channel Communication Services Market Size by Type (2015-2020) (Million US$) Table 59. Southeast Asia Cross-Channel Communication Services Market Share by Type (2015-2020) Table 60. Southeast Asia Cross-Channel Communication Services Market Size by Application (2015-2020) (Million US$) Table 61. Southeast Asia Cross-Channel Communication Services Market Share by Application (2015-2020) Table 62. India Key Players Cross-Channel Communication Services Revenue (2019-2020) (Million US$) Table 63. India Key Players Cross-Channel Communication Services Market Share (2019-2020) Table 64. India Cross-Channel Communication Services Market Size by Type (2015-2020) (Million US$) Table 65. India Cross-Channel Communication Services Market Share by Type (2015-2020) Table 66. India Cross-Channel Communication Services Market Size by Application (2015-2020) (Million US$) Table 67. India Cross-Channel Communication Services Market Share by Application (2015-2020) Table 68. Central & South America Key Players Cross-Channel Communication Services Revenue (2019-2020) (Million US$) Table 69. Central & South America Key Players Cross-Channel Communication Services Market Share (2019-2020) Table 70. Central & South America Cross-Channel Communication Services Market Size by Type (2015-2020) (Million US$) Table 71. Central & South America Cross-Channel Communication Services Market Share by Type (2015-2020) Table 72. Central & South America Cross-Channel Communication Services Market Size by Application (2015-2020) (Million US$) Table 73. Central & South America Cross-Channel Communication Services Market Share by Application (2015-2020) Table 74. Ecrion Company Details Table 75. Ecrion Business Overview Table 76. Ecrion Product Table 77. Ecrion Revenue in Cross-Channel Communication Services Business (2015-2020) (Million US$) Table 78. Ecrion Recent Development Table 79. Conduent Company Details Table 80. Conduent Business Overview Table 81. Conduent Product Table 82. Conduent Revenue in Cross-Channel Communication Services Business (2015-2020) (Million US$) Table 83. Conduent Recent Development Table 84. Neopost Company Details Table 85. Neopost Business Overview Table 86. Neopost Product Table 87. Neopost Revenue in Cross-Channel Communication Services Business (2015-2020) (Million US$) Table 88. Neopost Recent Development Table 89. Mailteck Company Details Table 90. Mailteck Business Overview Table 91. Mailteck Product Table 92. Mailteck Revenue in Cross-Channel Communication Services Business (2015-2020) (Million US$) Table 93. Mailteck Recent Development Table 94. Compart Company Details Table 95. Compart Business Overview Table 96. Compart Product Table 97. Compart Revenue in Cross-Channel Communication Services Business (2015-2020) (Million US$) Table 98. Compart Recent Development Table 99. Paragon Company Details Table 100. Paragon Business Overview Table 101. Paragon Product Table 102. Paragon Revenue in Cross-Channel Communication Services Business (2015-2020) (Million US$) Table 103. Paragon Recent Development Table 104. Frontline Company Details Table 105. Frontline Business Overview Table 106. Frontline Product Table 107. Frontline Revenue in Cross-Channel Communication Services Business (2015-2020) (Million US$) Table 108. Frontline Recent Development Table 109. Liquid State Business Overview Table 110. Liquid State Product Table 111. Liquid State Company Details Table 112. Liquid State Revenue in Cross-Channel Communication Services Business (2015-2020) (Million US$) Table 113. Liquid State Recent Development Table 114. Enghouse Interactive Company Details Table 115. Enghouse Interactive Business Overview Table 116. Enghouse Interactive Product Table 117. Enghouse Interactive Revenue in Cross-Channel Communication Services Business (2015-2020) (Million US$) Table 118. Enghouse Interactive Recent Development Table 119. Infobip Company Details Table 120. Infobip Business Overview Table 121. Infobip Product Table 122. Infobip Revenue in Cross-Channel Communication Services Business (2015-2020) (Million US$) Table 123. Infobip Recent Development Table 124. Xerox Company Details Table 125. Xerox Business Overview Table 126. Xerox Product Table 127. Xerox Revenue in Cross-Channel Communication Services Business (2015-2020) (Million US$) Table 128. Xerox Recent Development Table 129. Research Programs/Design for This Report Table 130. Key Data Information from Secondary Sources Table 131. Key Data Information from Primary Sources List of Figures Figure 1. Global Cross-Channel Communication Services Market Share by Type: 2020 VS 2026 Figure 2. Wired Channel Features Figure 3. Wireless Channel Features Figure 4. Global Cross-Channel Communication Services Market Share by Application: 2020 VS 2026 Figure 5. Voice Case Studies Figure 6. Email Case Studies Figure 7. Social Media Case Studies Figure 8. Video Meetings Case Studies Figure 9. Others Case Studies Figure 10. Cross-Channel Communication Services Report Years Considered Figure 11. Global Cross-Channel Communication Services Market Size YoY Growth 2015-2026 (US$ Million) Figure 12. Global Cross-Channel Communication Services Market Share by Regions: 2020 VS 2026 Figure 13. Global Cross-Channel Communication Services Market Share by Regions (2021-2026) Figure 14. Porter's Five Forces Analysis Figure 15. Global Cross-Channel Communication Services Market Share by Players in 2019 Figure 16. Global Top Cross-Channel Communication Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Cross-Channel Communication Services as of 2019 Figure 17. The Top 10 and 5 Players Market Share by Cross-Channel Communication Services Revenue in 2019 Figure 18. North America Cross-Channel Communication Services Market Size YoY Growth (2015-2020) (Million US$) Figure 19. Europe Cross-Channel Communication Services Market Size YoY Growth (2015-2020) (Million US$) Figure 20. China Cross-Channel Communication Services Market Size YoY Growth (2015-2020) (Million US$) Figure 21. Japan Cross-Channel Communication Services Market Size YoY Growth (2015-2020) (Million US$) Figure 22. Southeast Asia Cross-Channel Communication Services Market Size YoY Growth (2015-2020) (Million US$) Figure 23. India Cross-Channel Communication Services Market Size YoY Growth (2015-2020) (Million US$) Figure 24. Central & South America Cross-Channel Communication Services Market Size YoY Growth (2015-2020) (Million US$) Figure 25. Ecrion Total Revenue (US$ Million): 2019 Compared with 2018 Figure 26. Ecrion Revenue Growth Rate in Cross-Channel Communication Services Business (2015-2020) Figure 27. Conduent Total Revenue (US$ Million): 2019 Compared with 2018 Figure 28. Conduent Revenue Growth Rate in Cross-Channel Communication Services Business (2015-2020) Figure 29. Neopost Total Revenue (US$ Million): 2019 Compared with 2018 Figure 30. Neopost Revenue Growth Rate in Cross-Channel Communication Services Business (2015-2020) Figure 31. Mailteck Total Revenue (US$ Million): 2019 Compared with 2018 Figure 32. Mailteck Revenue Growth Rate in Cross-Channel Communication Services Business (2015-2020) Figure 33. Compart Total Revenue (US$ Million): 2019 Compared with 2018 Figure 34. Compart Revenue Growth Rate in Cross-Channel Communication Services Business (2015-2020) Figure 35. Paragon Total Revenue (US$ Million): 2019 Compared with 2018 Figure 36. Paragon Revenue Growth Rate in Cross-Channel Communication Services Business (2015-2020) Figure 37. Frontline Total Revenue (US$ Million): 2019 Compared with 2018 Figure 38. Frontline Revenue Growth Rate in Cross-Channel Communication Services Business (2015-2020) Figure 39. Liquid State Total Revenue (US$ Million): 2019 Compared with 2018 Figure 40. Liquid State Revenue Growth Rate in Cross-Channel Communication Services Business (2015-2020) Figure 41. Enghouse Interactive Total Revenue (US$ Million): 2019 Compared with 2018 Figure 42. Enghouse Interactive Revenue Growth Rate in Cross-Channel Communication Services Business (2015-2020) Figure 43. Infobip Total Revenue (US$ Million): 2019 Compared with 2018 Figure 44. Infobip Revenue Growth Rate in Cross-Channel Communication Services Business (2015-2020) Figure 45. Xerox Total Revenue (US$ Million): 2019 Compared with 2018 Figure 46. Xerox Revenue Growth Rate in Cross-Channel Communication Services Business (2015-2020) Figure 47. Bottom-up and Top-down Approaches for This Report Figure 48. Data Triangulation Figure 49. Key Executives Interviewed

Ecrion Conduent Neopost Mailteck Compart Paragon Frontline Liquid State Enghouse Interactive Infobip Xerox