Table of Contents 1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered: Ranking by UCaaS Software Revenue 1.4 Market Analysis by Type 1.4.1 Global UCaaS Software Market Size Growth Rate by Type: 2020 VS 2026 1.4.2 On-premise 1.4.3 Cloud-based 1.5 Market by Application 1.5.1 Global UCaaS Software Market Share by Application: 2020 VS 2026 1.5.2 Large Enterprises 1.5.3 SMEs 1.6 Study Objectives 1.7 Years Considered 2 Global Growth Trends by Regions 2.1 UCaaS Software Market Perspective (2015-2026) 2.2 UCaaS Software Growth Trends by Regions 2.2.1 UCaaS Software Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 UCaaS Software Historic Market Share by Regions (2015-2020) 2.2.3 UCaaS Software Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 2.3.5 UCaaS Software Market Growth Strategy 2.3.6 Primary Interviews with Key UCaaS Software Players (Opinion Leaders) 3 Competition Landscape by Key Players 3.1 Global Top UCaaS Software Players by Market Size 3.1.1 Global Top UCaaS Software Players by Revenue (2015-2020) 3.1.2 Global UCaaS Software Revenue Market Share by Players (2015-2020) 3.1.3 Global UCaaS Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.2 Global UCaaS Software Market Concentration Ratio 3.2.1 Global UCaaS Software Market Concentration Ratio (CR5 and HHI) 3.2.2 Global Top 10 and Top 5 Companies by UCaaS Software Revenue in 2019 3.3 UCaaS Software Key Players Head office and Area Served 3.4 Key Players UCaaS Software Product Solution and Service 3.5 Date of Enter into UCaaS Software Market 3.6 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type (2015-2026) 4.1 Global UCaaS Software Historic Market Size by Type (2015-2020) 4.2 Global UCaaS Software Forecasted Market Size by Type (2021-2026) 5 UCaaS Software Breakdown Data by Application (2015-2026) 5.1 Global UCaaS Software Market Size by Application (2015-2020) 5.2 Global UCaaS Software Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America UCaaS Software Market Size (2015-2020) 6.2 UCaaS Software Key Players in North America (2019-2020) 6.3 North America UCaaS Software Market Size by Type (2015-2020) 6.4 North America UCaaS Software Market Size by Application (2015-2020) 7 Europe 7.1 Europe UCaaS Software Market Size (2015-2020) 7.2 UCaaS Software Key Players in Europe (2019-2020) 7.3 Europe UCaaS Software Market Size by Type (2015-2020) 7.4 Europe UCaaS Software Market Size by Application (2015-2020) 8 China 8.1 China UCaaS Software Market Size (2015-2020) 8.2 UCaaS Software Key Players in China (2019-2020) 8.3 China UCaaS Software Market Size by Type (2015-2020) 8.4 China UCaaS Software Market Size by Application (2015-2020) 9 Japan 9.1 Japan UCaaS Software Market Size (2015-2020) 9.2 UCaaS Software Key Players in Japan (2019-2020) 9.3 Japan UCaaS Software Market Size by Type (2015-2020) 9.4 Japan UCaaS Software Market Size by Application (2015-2020) 10 Southeast Asia 10.1 Southeast Asia UCaaS Software Market Size (2015-2020) 10.2 UCaaS Software Key Players in Southeast Asia (2019-2020) 10.3 Southeast Asia UCaaS Software Market Size by Type (2015-2020) 10.4 Southeast Asia UCaaS Software Market Size by Application (2015-2020) 11 India 11.1 India UCaaS Software Market Size (2015-2020) 11.2 UCaaS Software Key Players in India (2019-2020) 11.3 India UCaaS Software Market Size by Type (2015-2020) 11.4 India UCaaS Software Market Size by Application (2015-2020) 12 Central & South America 12.1 Central & South America UCaaS Software Market Size (2015-2020) 12.2 UCaaS Software Key Players in Central & South America (2019-2020) 12.3 Central & South America UCaaS Software Market Size by Type (2015-2020) 12.4 Central & South America UCaaS Software Market Size by Application (2015-2020) 13Key Players Profiles 13.1 Zoom 13.1.1 Zoom Company Details 13.1.2 Zoom Business Overview and Its Total Revenue 13.1.3 Zoom UCaaS Software Introduction 13.1.4 Zoom Revenue in UCaaS Software Business (2015-2020)) 13.1.5 Zoom Recent Development 13.2 Jive Communications 13.2.1 Jive Communications Company Details 13.2.2 Jive Communications Business Overview and Its Total Revenue 13.2.3 Jive Communications UCaaS Software Introduction 13.2.4 Jive Communications Revenue in UCaaS Software Business (2015-2020) 13.2.5 Jive Communications Recent Development 13.3 Intermedia 13.3.1 Intermedia Company Details 13.3.2 Intermedia Business Overview and Its Total Revenue 13.3.3 Intermedia UCaaS Software Introduction 13.3.4 Intermedia Revenue in UCaaS Software Business (2015-2020) 13.3.5 Intermedia Recent Development 13.4 Nextiva 13.4.1 Nextiva Company Details 13.4.2 Nextiva Business Overview and Its Total Revenue 13.4.3 Nextiva UCaaS Software Introduction 13.4.4 Nextiva Revenue in UCaaS Software Business (2015-2020) 13.4.5 Nextiva Recent Development 13.5 Dialpad 13.5.1 Dialpad Company Details 13.5.2 Dialpad Business Overview and Its Total Revenue 13.5.3 Dialpad UCaaS Software Introduction 13.5.4 Dialpad Revenue in UCaaS Software Business (2015-2020) 13.5.5 Dialpad Recent Development 13.6 RingCentral 13.6.1 RingCentral Company Details 13.6.2 RingCentral Business Overview and Its Total Revenue 13.6.3 RingCentral UCaaS Software Introduction 13.6.4 RingCentral Revenue in UCaaS Software Business (2015-2020) 13.6.5 RingCentral Recent Development 13.7 Cisco 13.7.1 Cisco Company Details 13.7.2 Cisco Business Overview and Its Total Revenue 13.7.3 Cisco UCaaS Software Introduction 13.7.4 Cisco Revenue in UCaaS Software Business (2015-2020) 13.7.5 Cisco Recent Development 13.8 Vonage 13.8.1 Vonage Company Details 13.8.2 Vonage Business Overview and Its Total Revenue 13.8.3 Vonage UCaaS Software Introduction 13.8.4 Vonage Revenue in UCaaS Software Business (2015-2020) 13.8.5 Vonage Recent Development 13.9 CallTrackingMetrics 13.9.1 CallTrackingMetrics Company Details 13.9.2 CallTrackingMetrics Business Overview and Its Total Revenue 13.9.3 CallTrackingMetrics UCaaS Software Introduction 13.9.4 CallTrackingMetrics Revenue in UCaaS Software Business (2015-2020) 13.9.5 CallTrackingMetrics Recent Development 13.10 Unify 13.10.1 Unify Company Details 13.10.2 Unify Business Overview and Its Total Revenue 13.10.3 Unify UCaaS Software Introduction 13.10.4 Unify Revenue in UCaaS Software Business (2015-2020) 13.10.5 Unify Recent Development 13.11 8X8 10.11.1 8X8 Company Details 10.11.2 8X8 Business Overview and Its Total Revenue 10.11.3 8X8 UCaaS Software Introduction 10.11.4 8X8 Revenue in UCaaS Software Business (2015-2020) 10.11.5 8X8 Recent Development 13.12 Avaya 10.12.1 Avaya Company Details 10.12.2 Avaya Business Overview and Its Total Revenue 10.12.3 Avaya UCaaS Software Introduction 10.12.4 Avaya Revenue in UCaaS Software Business (2015-2020) 10.12.5 Avaya Recent Development 13.13 Genesys 10.13.1 Genesys Company Details 10.13.2 Genesys Business Overview and Its Total Revenue 10.13.3 Genesys UCaaS Software Introduction 10.13.4 Genesys Revenue in UCaaS Software Business (2015-2020) 10.13.5 Genesys Recent Development 13.14 Mitel Networks 10.14.1 Mitel Networks Company Details 10.14.2 Mitel Networks Business Overview and Its Total Revenue 10.14.3 Mitel Networks UCaaS Software Introduction 10.14.4 Mitel Networks Revenue in UCaaS Software Business (2015-2020) 10.14.5 Mitel Networks Recent Development 13.15 Fuze 10.15.1 Fuze Company Details 10.15.2 Fuze Business Overview and Its Total Revenue 10.15.3 Fuze UCaaS Software Introduction 10.15.4 Fuze Revenue in UCaaS Software Business (2015-2020) 10.15.5 Fuze Recent Development 13.16 I-control 10.16.1 I-control Company Details 10.16.2 I-control Business Overview and Its Total Revenue 10.16.3 I-control UCaaS Software Introduction 10.16.4 I-control Revenue in UCaaS Software Business (2015-2020) 10.16.5 I-control Recent Development 14Analyst's Viewpoints/Conclusions 15Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.2 Data Source 15.2 Disclaimer 15.3 Author Details

List of Tables Table 1. UCaaS Software Key Market Segments Table 2. Key Players Covered: Ranking by UCaaS Software Revenue Table 3. Ranking of Global Top UCaaS Software Manufacturers by Revenue (US$ Million) in 2019 Table 4. Global UCaaS Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 5. Key Players of On-premise Table 6. Key Players of Cloud-based Table 7. Global UCaaS Software Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 8. Global UCaaS Software Market Size by Regions (US$ Million): 2020 VS 2026 Table 9. Global UCaaS Software Market Size by Regions (2015-2020) (US$ Million) Table 10. Global UCaaS Software Market Share by Regions (2015-2020) Table 11. Global UCaaS Software Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 12. Global UCaaS Software Market Share by Regions (2021-2026) Table 13. Market Top Trends Table 14. Key Drivers: Impact Analysis Table 15. Key Challenges Table 16. UCaaS Software Market Growth Strategy Table 17. Main Points Interviewed from Key UCaaS Software Players Table 18. Global UCaaS Software Revenue by Players (2015-2020) (Million US$) Table 19. Global UCaaS Software Market Share by Players (2015-2020) Table 20. Global Top UCaaS Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in UCaaS Software as of 2019) Table 21. Global UCaaS Software by Players Market Concentration Ratio (CR5 and HHI) Table 22. Key Players Headquarters and Area Served Table 23. Key Players UCaaS Software Product Solution and Service Table 24. Date of Enter into UCaaS Software Market Table 25. Mergers & Acquisitions, Expansion Plans Table 26. Global UCaaS Software Market Size by Type (2015-2020) (Million US$) Table 27. Global UCaaS Software Market Size Share by Type (2015-2020) Table 28. Global UCaaS Software Revenue Market Share by Type (2021-2026) Table 29. Global UCaaS Software Market Size Share by Application (2015-2020) Table 30. Global UCaaS Software Market Size by Application (2015-2020) (Million US$) Table 31. Global UCaaS Software Market Size Share by Application (2021-2026) Table 32. North America Key Players UCaaS Software Revenue (2019-2020) (Million US$) Table 33. North America Key Players UCaaS Software Market Share (2019-2020) Table 34. North America UCaaS Software Market Size by Type (2015-2020) (Million US$) Table 35. North America UCaaS Software Market Share by Type (2015-2020) Table 36. North America UCaaS Software Market Size by Application (2015-2020) (Million US$) Table 37. North America UCaaS Software Market Share by Application (2015-2020) Table 38. Europe Key Players UCaaS Software Revenue (2019-2020) (Million US$) Table 39. Europe Key Players UCaaS Software Market Share (2019-2020) Table 40. Europe UCaaS Software Market Size by Type (2015-2020) (Million US$) Table 41. Europe UCaaS Software Market Share by Type (2015-2020) Table 42. Europe UCaaS Software Market Size by Application (2015-2020) (Million US$) Table 43. Europe UCaaS Software Market Share by Application (2015-2020) Table 44. China Key Players UCaaS Software Revenue (2019-2020) (Million US$) Table 45. China Key Players UCaaS Software Market Share (2019-2020) Table 46. China UCaaS Software Market Size by Type (2015-2020) (Million US$) Table 47. China UCaaS Software Market Share by Type (2015-2020) Table 48. China UCaaS Software Market Size by Application (2015-2020) (Million US$) Table 49. China UCaaS Software Market Share by Application (2015-2020) Table 50. Japan Key Players UCaaS Software Revenue (2019-2020) (Million US$) Table 51. Japan Key Players UCaaS Software Market Share (2019-2020) Table 52. Japan UCaaS Software Market Size by Type (2015-2020) (Million US$) Table 53. Japan UCaaS Software Market Share by Type (2015-2020) Table 54. Japan UCaaS Software Market Size by Application (2015-2020) (Million US$) Table 55. Japan UCaaS Software Market Share by Application (2015-2020) Table 56. Southeast Asia Key Players UCaaS Software Revenue (2019-2020) (Million US$) Table 57. Southeast Asia Key Players UCaaS Software Market Share (2019-2020) Table 58. Southeast Asia UCaaS Software Market Size by Type (2015-2020) (Million US$) Table 59. Southeast Asia UCaaS Software Market Share by Type (2015-2020) Table 60. Southeast Asia UCaaS Software Market Size by Application (2015-2020) (Million US$) Table 61. Southeast Asia UCaaS Software Market Share by Application (2015-2020) Table 62. India Key Players UCaaS Software Revenue (2019-2020) (Million US$) Table 63. India Key Players UCaaS Software Market Share (2019-2020) Table 64. India UCaaS Software Market Size by Type (2015-2020) (Million US$) Table 65. India UCaaS Software Market Share by Type (2015-2020) Table 66. India UCaaS Software Market Size by Application (2015-2020) (Million US$) Table 67. India UCaaS Software Market Share by Application (2015-2020) Table 68. Central & South America Key Players UCaaS Software Revenue (2019-2020) (Million US$) Table 69. Central & South America Key Players UCaaS Software Market Share (2019-2020) Table 70. Central & South America UCaaS Software Market Size by Type (2015-2020) (Million US$) Table 71. Central & South America UCaaS Software Market Share by Type (2015-2020) Table 72. Central & South America UCaaS Software Market Size by Application (2015-2020) (Million US$) Table 73. Central & South America UCaaS Software Market Share by Application (2015-2020) Table 74. Zoom Company Details Table 75. Zoom Business Overview Table 76. Zoom Product Table 77. Zoom Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 78. Zoom Recent Development Table 79. Jive Communications Company Details Table 80. Jive Communications Business Overview Table 81. Jive Communications Product Table 82. Jive Communications Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 83. Jive Communications Recent Development Table 84. Intermedia Company Details Table 85. Intermedia Business Overview Table 86. Intermedia Product Table 87. Intermedia Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 88. Intermedia Recent Development Table 89. Nextiva Company Details Table 90. Nextiva Business Overview Table 91. Nextiva Product Table 92. Nextiva Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 93. Nextiva Recent Development Table 94. Dialpad Company Details Table 95. Dialpad Business Overview Table 96. Dialpad Product Table 97. Dialpad Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 98. Dialpad Recent Development Table 99. RingCentral Company Details Table 100. RingCentral Business Overview Table 101. RingCentral Product Table 102. RingCentral Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 103. RingCentral Recent Development Table 104. Cisco Company Details Table 105. Cisco Business Overview Table 106. Cisco Product Table 107. Cisco Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 108. Cisco Recent Development Table 109. Vonage Business Overview Table 110. Vonage Product Table 111. Vonage Company Details Table 112. Vonage Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 113. Vonage Recent Development Table 114. CallTrackingMetrics Company Details Table 115. CallTrackingMetrics Business Overview Table 116. CallTrackingMetrics Product Table 117. CallTrackingMetrics Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 118. CallTrackingMetrics Recent Development Table 119. Unify Company Details Table 120. Unify Business Overview Table 121. Unify Product Table 122. Unify Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 123. Unify Recent Development Table 124. 8X8 Company Details Table 125. 8X8 Business Overview Table 126. 8X8 Product Table 127. 8X8 Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 128. 8X8 Recent Development Table 129. Avaya Company Details Table 130. Avaya Business Overview Table 131. Avaya Product Table 132. Avaya Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 133. Avaya Recent Development Table 134. Genesys Company Details Table 135. Genesys Business Overview Table 136. Genesys Product Table 137. Genesys Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 138. Genesys Recent Development Table 139. Mitel Networks Company Details Table 140. Mitel Networks Business Overview Table 141. Mitel Networks Product Table 142. Mitel Networks Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 143. Mitel Networks Recent Development Table 144. Fuze Company Details Table 145. Fuze Business Overview Table 146. Fuze Product Table 147. Fuze Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 148. Fuze Recent Development Table 149. I-control Company Details Table 150. I-control Business Overview Table 151. I-control Product Table 152. I-control Revenue in UCaaS Software Business (2015-2020) (Million US$) Table 153. I-control Recent Development Table 154. Research Programs/Design for This Report Table 155. Key Data Information from Secondary Sources Table 156. Key Data Information from Primary Sources List of Figures Figure 1. Global UCaaS Software Market Share by Type: 2020 VS 2026 Figure 2. On-premise Features Figure 3. Cloud-based Features Figure 4. Global UCaaS Software Market Share by Application: 2020 VS 2026 Figure 5. Large Enterprises Case Studies Figure 6. SMEs Case Studies Figure 7. UCaaS Software Report Years Considered Figure 8. Global UCaaS Software Market Size YoY Growth 2015-2026 (US$ Million) Figure 9. Global UCaaS Software Market Share by Regions: 2020 VS 2026 Figure 10. Global UCaaS Software Market Share by Regions (2021-2026) Figure 11. Porter's Five Forces Analysis Figure 12. Global UCaaS Software Market Share by Players in 2019 Figure 13. Global Top UCaaS Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in UCaaS Software as of 2019 Figure 14. The Top 10 and 5 Players Market Share by UCaaS Software Revenue in 2019 Figure 15. North America UCaaS Software Market Size YoY Growth (2015-2020) (Million US$) Figure 16. Europe UCaaS Software Market Size YoY Growth (2015-2020) (Million US$) Figure 17. China UCaaS Software Market Size YoY Growth (2015-2020) (Million US$) Figure 18. Japan UCaaS Software Market Size YoY Growth (2015-2020) (Million US$) Figure 19. Southeast Asia UCaaS Software Market Size YoY Growth (2015-2020) (Million US$) Figure 20. India UCaaS Software Market Size YoY Growth (2015-2020) (Million US$) Figure 21. Central & South America UCaaS Software Market Size YoY Growth (2015-2020) (Million US$) Figure 22. Zoom Total Revenue (US$ Million): 2019 Compared with 2018 Figure 23. Zoom Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 24. Jive Communications Total Revenue (US$ Million): 2019 Compared with 2018 Figure 25. Jive Communications Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 26. Intermedia Total Revenue (US$ Million): 2019 Compared with 2018 Figure 27. Intermedia Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 28. Nextiva Total Revenue (US$ Million): 2019 Compared with 2018 Figure 29. Nextiva Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 30. Dialpad Total Revenue (US$ Million): 2019 Compared with 2018 Figure 31. Dialpad Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 32. RingCentral Total Revenue (US$ Million): 2019 Compared with 2018 Figure 33. RingCentral Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 34. Cisco Total Revenue (US$ Million): 2019 Compared with 2018 Figure 35. Cisco Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 36. Vonage Total Revenue (US$ Million): 2019 Compared with 2018 Figure 37. Vonage Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 38. CallTrackingMetrics Total Revenue (US$ Million): 2019 Compared with 2018 Figure 39. CallTrackingMetrics Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 40. Unify Total Revenue (US$ Million): 2019 Compared with 2018 Figure 41. Unify Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 42. 8X8 Total Revenue (US$ Million): 2019 Compared with 2018 Figure 43. 8X8 Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 44. Avaya Total Revenue (US$ Million): 2019 Compared with 2018 Figure 45. Avaya Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 46. Genesys Total Revenue (US$ Million): 2019 Compared with 2018 Figure 47. Genesys Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 48. Mitel Networks Total Revenue (US$ Million): 2019 Compared with 2018 Figure 49. Mitel Networks Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 50. Fuze Total Revenue (US$ Million): 2019 Compared with 2018 Figure 51. Fuze Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 52. I-control Total Revenue (US$ Million): 2019 Compared with 2018 Figure 53. I-control Revenue Growth Rate in UCaaS Software Business (2015-2020) Figure 54. Bottom-up and Top-down Approaches for This Report Figure 55. Data Triangulation Figure 56. Key Executives Interviewed

Zoom Jive Communications Intermedia Nextiva Dialpad RingCentral Cisco Vonage CallTrackingMetrics Unify 8X8 Avaya Genesys Mitel Networks Fuze I-control