Table of Contents 1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered: Ranking by Customer Communications Management (CCM) Software Revenue 1.4 Market Analysis by Type 1.4.1 Global Customer Communications Management (CCM) Software Market Size Growth Rate by Type: 2020 VS 2026 1.4.2 Cloud-Based 1.4.3 On-Premises 1.5 Market by Application 1.5.1 Global Customer Communications Management (CCM) Software Market Share by Application: 2020 VS 2026 1.5.2 Large Enterprises(1000+ Users) 1.5.3 Medium-Sized Enterprise(499-1000 Users) 1.5.4 Small Enterprises(1-499 Users) 1.6 Study Objectives 1.7 Years Considered 2 Global Growth Trends by Regions 2.1 Customer Communications Management (CCM) Software Market Perspective (2015-2026) 2.2 Customer Communications Management (CCM) Software Growth Trends by Regions 2.2.1 Customer Communications Management (CCM) Software Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Customer Communications Management (CCM) Software Historic Market Share by Regions (2015-2020) 2.2.3 Customer Communications Management (CCM) Software Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 2.3.5 Customer Communications Management (CCM) Software Market Growth Strategy 2.3.6 Primary Interviews with Key Customer Communications Management (CCM) Software Players (Opinion Leaders) 3 Competition Landscape by Key Players 3.1 Global Top Customer Communications Management (CCM) Software Players by Market Size 3.1.1 Global Top Customer Communications Management (CCM) Software Players by Revenue (2015-2020) 3.1.2 Global Customer Communications Management (CCM) Software Revenue Market Share by Players (2015-2020) 3.1.3 Global Customer Communications Management (CCM) Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.2 Global Customer Communications Management (CCM) Software Market Concentration Ratio 3.2.1 Global Customer Communications Management (CCM) Software Market Concentration Ratio (CR5 and HHI) 3.2.2 Global Top 10 and Top 5 Companies by Customer Communications Management (CCM) Software Revenue in 2019 3.3 Customer Communications Management (CCM) Software Key Players Head office and Area Served 3.4 Key Players Customer Communications Management (CCM) Software Product Solution and Service 3.5 Date of Enter into Customer Communications Management (CCM) Software Market 3.6 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type (2015-2026) 4.1 Global Customer Communications Management (CCM) Software Historic Market Size by Type (2015-2020) 4.2 Global Customer Communications Management (CCM) Software Forecasted Market Size by Type (2021-2026) 5 Customer Communications Management (CCM) Software Breakdown Data by Application (2015-2026) 5.1 Global Customer Communications Management (CCM) Software Market Size by Application (2015-2020) 5.2 Global Customer Communications Management (CCM) Software Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America Customer Communications Management (CCM) Software Market Size (2015-2020) 6.2 Customer Communications Management (CCM) Software Key Players in North America (2019-2020) 6.3 North America Customer Communications Management (CCM) Software Market Size by Type (2015-2020) 6.4 North America Customer Communications Management (CCM) Software Market Size by Application (2015-2020) 7 Europe 7.1 Europe Customer Communications Management (CCM) Software Market Size (2015-2020) 7.2 Customer Communications Management (CCM) Software Key Players in Europe (2019-2020) 7.3 Europe Customer Communications Management (CCM) Software Market Size by Type (2015-2020) 7.4 Europe Customer Communications Management (CCM) Software Market Size by Application (2015-2020) 8 China 8.1 China Customer Communications Management (CCM) Software Market Size (2015-2020) 8.2 Customer Communications Management (CCM) Software Key Players in China (2019-2020) 8.3 China Customer Communications Management (CCM) Software Market Size by Type (2015-2020) 8.4 China Customer Communications Management (CCM) Software Market Size by Application (2015-2020) 9 Japan 9.1 Japan Customer Communications Management (CCM) Software Market Size (2015-2020) 9.2 Customer Communications Management (CCM) Software Key Players in Japan (2019-2020) 9.3 Japan Customer Communications Management (CCM) Software Market Size by Type (2015-2020) 9.4 Japan Customer Communications Management (CCM) Software Market Size by Application (2015-2020) 10 Southeast Asia 10.1 Southeast Asia Customer Communications Management (CCM) Software Market Size (2015-2020) 10.2 Customer Communications Management (CCM) Software Key Players in Southeast Asia (2019-2020) 10.3 Southeast Asia Customer Communications Management (CCM) Software Market Size by Type (2015-2020) 10.4 Southeast Asia Customer Communications Management (CCM) Software Market Size by Application (2015-2020) 11 India 11.1 India Customer Communications Management (CCM) Software Market Size (2015-2020) 11.2 Customer Communications Management (CCM) Software Key Players in India (2019-2020) 11.3 India Customer Communications Management (CCM) Software Market Size by Type (2015-2020) 11.4 India Customer Communications Management (CCM) Software Market Size by Application (2015-2020) 12 Central & South America 12.1 Central & South America Customer Communications Management (CCM) Software Market Size (2015-2020) 12.2 Customer Communications Management (CCM) Software Key Players in Central & South America (2019-2020) 12.3 Central & South America Customer Communications Management (CCM) Software Market Size by Type (2015-2020) 12.4 Central & South America Customer Communications Management (CCM) Software Market Size by Application (2015-2020) 13Key Players Profiles 13.1 Quadient 13.1.1 Quadient Company Details 13.1.2 Quadient Business Overview and Its Total Revenue 13.1.3 Quadient Customer Communications Management (CCM) Software Introduction 13.1.4 Quadient Revenue in Customer Communications Management (CCM) Software Business (2015-2020)) 13.1.5 Quadient Recent Development 13.2 Elixir Technologies 13.2.1 Elixir Technologies Company Details 13.2.2 Elixir Technologies Business Overview and Its Total Revenue 13.2.3 Elixir Technologies Customer Communications Management (CCM) Software Introduction 13.2.4 Elixir Technologies Revenue in Customer Communications Management (CCM) Software Business (2015-2020) 13.2.5 Elixir Technologies Recent Development 13.3 HP Inc 13.3.1 HP Inc Company Details 13.3.2 HP Inc Business Overview and Its Total Revenue 13.3.3 HP Inc Customer Communications Management (CCM) Software Introduction 13.3.4 HP Inc Revenue in Customer Communications Management (CCM) Software Business (2015-2020) 13.3.5 HP Inc Recent Development 13.4 Messagepoint 13.4.1 Messagepoint Company Details 13.4.2 Messagepoint Business Overview and Its Total Revenue 13.4.3 Messagepoint Customer Communications Management (CCM) Software Introduction 13.4.4 Messagepoint Revenue in Customer Communications Management (CCM) Software Business (2015-2020) 13.4.5 Messagepoint Recent Development 13.5 Objectif Lune 13.5.1 Objectif Lune Company Details 13.5.2 Objectif Lune Business Overview and Its Total Revenue 13.5.3 Objectif Lune Customer Communications Management (CCM) Software Introduction 13.5.4 Objectif Lune Revenue in Customer Communications Management (CCM) Software Business (2015-2020) 13.5.5 Objectif Lune Recent Development 13.6 Isis Papyrus 13.6.1 Isis Papyrus Company Details 13.6.2 Isis Papyrus Business Overview and Its Total Revenue 13.6.3 Isis Papyrus Customer Communications Management (CCM) Software Introduction 13.6.4 Isis Papyrus Revenue in Customer Communications Management (CCM) Software Business (2015-2020) 13.6.5 Isis Papyrus Recent Development 13.7 OpenText 13.7.1 OpenText Company Details 13.7.2 OpenText Business Overview and Its Total Revenue 13.7.3 OpenText Customer Communications Management (CCM) Software Introduction 13.7.4 OpenText Revenue in Customer Communications Management (CCM) Software Business (2015-2020) 13.7.5 OpenText Recent Development 13.8 Smart Communications 13.8.1 Smart Communications Company Details 13.8.2 Smart Communications Business Overview and Its Total Revenue 13.8.3 Smart Communications Customer Communications Management (CCM) Software Introduction 13.8.4 Smart Communications Revenue in Customer Communications Management (CCM) Software Business (2015-2020) 13.8.5 Smart Communications Recent Development 13.9 Adobe 13.9.1 Adobe Company Details 13.9.2 Adobe Business Overview and Its Total Revenue 13.9.3 Adobe Customer Communications Management (CCM) Software Introduction 13.9.4 Adobe Revenue in Customer Communications Management (CCM) Software Business (2015-2020) 13.9.5 Adobe Recent Development 13.10 Lexmark 13.10.1 Lexmark Company Details 13.10.2 Lexmark Business Overview and Its Total Revenue 13.10.3 Lexmark Customer Communications Management (CCM) Software Introduction 13.10.4 Lexmark Revenue in Customer Communications Management (CCM) Software Business (2015-2020) 13.10.5 Lexmark Recent Development 13.11 Striata 10.11.1 Striata Company Details 10.11.2 Striata Business Overview and Its Total Revenue 10.11.3 Striata Customer Communications Management (CCM) Software Introduction 10.11.4 Striata Revenue in Customer Communications Management (CCM) Software Business (2015-2020) 10.11.5 Striata Recent Development 13.12 Inventive designers 10.12.1 Inventive designers Company Details 10.12.2 Inventive designers Business Overview and Its Total Revenue 10.12.3 Inventive designers Customer Communications Management (CCM) Software Introduction 10.12.4 Inventive designers Revenue in Customer Communications Management (CCM) Software Business (2015-2020) 10.12.5 Inventive designers Recent Development 13.13 Xerox 10.13.1 Xerox Company Details 10.13.2 Xerox Business Overview and Its Total Revenue 10.13.3 Xerox Customer Communications Management (CCM) Software Introduction 10.13.4 Xerox Revenue in Customer Communications Management (CCM) Software Business (2015-2020) 10.13.5 Xerox Recent Development 14Analyst's Viewpoints/Conclusions 15Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.2 Data Source 15.2 Disclaimer 15.3 Author Details

List of Tables Table 1. Customer Communications Management (CCM) Software Key Market Segments Table 2. Key Players Covered: Ranking by Customer Communications Management (CCM) Software Revenue Table 3. Ranking of Global Top Customer Communications Management (CCM) Software Manufacturers by Revenue (US$ Million) in 2019 Table 4. Global Customer Communications Management (CCM) Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 5. Key Players of Cloud-Based Table 6. Key Players of On-Premises Table 7. Global Customer Communications Management (CCM) Software Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 8. Global Customer Communications Management (CCM) Software Market Size by Regions (US$ Million): 2020 VS 2026 Table 9. Global Customer Communications Management (CCM) Software Market Size by Regions (2015-2020) (US$ Million) Table 10. Global Customer Communications Management (CCM) Software Market Share by Regions (2015-2020) Table 11. Global Customer Communications Management (CCM) Software Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 12. Global Customer Communications Management (CCM) Software Market Share by Regions (2021-2026) Table 13. Market Top Trends Table 14. Key Drivers: Impact Analysis Table 15. Key Challenges Table 16. Customer Communications Management (CCM) Software Market Growth Strategy Table 17. Main Points Interviewed from Key Customer Communications Management (CCM) Software Players Table 18. Global Customer Communications Management (CCM) Software Revenue by Players (2015-2020) (Million US$) Table 19. Global Customer Communications Management (CCM) Software Market Share by Players (2015-2020) Table 20. Global Top Customer Communications Management (CCM) Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Communications Management (CCM) Software as of 2019) Table 21. Global Customer Communications Management (CCM) Software by Players Market Concentration Ratio (CR5 and HHI) Table 22. Key Players Headquarters and Area Served Table 23. Key Players Customer Communications Management (CCM) Software Product Solution and Service Table 24. Date of Enter into Customer Communications Management (CCM) Software Market Table 25. Mergers & Acquisitions, Expansion Plans Table 26. Global Customer Communications Management (CCM) Software Market Size by Type (2015-2020) (Million US$) Table 27. Global Customer Communications Management (CCM) Software Market Size Share by Type (2015-2020) Table 28. Global Customer Communications Management (CCM) Software Revenue Market Share by Type (2021-2026) Table 29. Global Customer Communications Management (CCM) Software Market Size Share by Application (2015-2020) Table 30. Global Customer Communications Management (CCM) Software Market Size by Application (2015-2020) (Million US$) Table 31. Global Customer Communications Management (CCM) Software Market Size Share by Application (2021-2026) Table 32. North America Key Players Customer Communications Management (CCM) Software Revenue (2019-2020) (Million US$) Table 33. North America Key Players Customer Communications Management (CCM) Software Market Share (2019-2020) Table 34. North America Customer Communications Management (CCM) Software Market Size by Type (2015-2020) (Million US$) Table 35. North America Customer Communications Management (CCM) Software Market Share by Type (2015-2020) Table 36. North America Customer Communications Management (CCM) Software Market Size by Application (2015-2020) (Million US$) Table 37. North America Customer Communications Management (CCM) Software Market Share by Application (2015-2020) Table 38. Europe Key Players Customer Communications Management (CCM) Software Revenue (2019-2020) (Million US$) Table 39. Europe Key Players Customer Communications Management (CCM) Software Market Share (2019-2020) Table 40. Europe Customer Communications Management (CCM) Software Market Size by Type (2015-2020) (Million US$) Table 41. Europe Customer Communications Management (CCM) Software Market Share by Type (2015-2020) Table 42. Europe Customer Communications Management (CCM) Software Market Size by Application (2015-2020) (Million US$) Table 43. Europe Customer Communications Management (CCM) Software Market Share by Application (2015-2020) Table 44. China Key Players Customer Communications Management (CCM) Software Revenue (2019-2020) (Million US$) Table 45. China Key Players Customer Communications Management (CCM) Software Market Share (2019-2020) Table 46. China Customer Communications Management (CCM) Software Market Size by Type (2015-2020) (Million US$) Table 47. China Customer Communications Management (CCM) Software Market Share by Type (2015-2020) Table 48. China Customer Communications Management (CCM) Software Market Size by Application (2015-2020) (Million US$) Table 49. China Customer Communications Management (CCM) Software Market Share by Application (2015-2020) Table 50. Japan Key Players Customer Communications Management (CCM) Software Revenue (2019-2020) (Million US$) Table 51. Japan Key Players Customer Communications Management (CCM) Software Market Share (2019-2020) Table 52. Japan Customer Communications Management (CCM) Software Market Size by Type (2015-2020) (Million US$) Table 53. Japan Customer Communications Management (CCM) Software Market Share by Type (2015-2020) Table 54. Japan Customer Communications Management (CCM) Software Market Size by Application (2015-2020) (Million US$) Table 55. Japan Customer Communications Management (CCM) Software Market Share by Application (2015-2020) Table 56. Southeast Asia Key Players Customer Communications Management (CCM) Software Revenue (2019-2020) (Million US$) Table 57. Southeast Asia Key Players Customer Communications Management (CCM) Software Market Share (2019-2020) Table 58. Southeast Asia Customer Communications Management (CCM) Software Market Size by Type (2015-2020) (Million US$) Table 59. Southeast Asia Customer Communications Management (CCM) Software Market Share by Type (2015-2020) Table 60. Southeast Asia Customer Communications Management (CCM) Software Market Size by Application (2015-2020) (Million US$) Table 61. Southeast Asia Customer Communications Management (CCM) Software Market Share by Application (2015-2020) Table 62. India Key Players Customer Communications Management (CCM) Software Revenue (2019-2020) (Million US$) Table 63. India Key Players Customer Communications Management (CCM) Software Market Share (2019-2020) Table 64. India Customer Communications Management (CCM) Software Market Size by Type (2015-2020) (Million US$) Table 65. India Customer Communications Management (CCM) Software Market Share by Type (2015-2020) Table 66. India Customer Communications Management (CCM) Software Market Size by Application (2015-2020) (Million US$) Table 67. India Customer Communications Management (CCM) Software Market Share by Application (2015-2020) Table 68. Central & South America Key Players Customer Communications Management (CCM) Software Revenue (2019-2020) (Million US$) Table 69. Central & South America Key Players Customer Communications Management (CCM) Software Market Share (2019-2020) Table 70. Central & South America Customer Communications Management (CCM) Software Market Size by Type (2015-2020) (Million US$) Table 71. Central & South America Customer Communications Management (CCM) Software Market Share by Type (2015-2020) Table 72. Central & South America Customer Communications Management (CCM) Software Market Size by Application (2015-2020) (Million US$) Table 73. Central & South America Customer Communications Management (CCM) Software Market Share by Application (2015-2020) Table 74. Quadient Company Details Table 75. Quadient Business Overview Table 76. Quadient Product Table 77. Quadient Revenue in Customer Communications Management (CCM) Software Business (2015-2020) (Million US$) Table 78. Quadient Recent Development Table 79. Elixir Technologies Company Details Table 80. Elixir Technologies Business Overview Table 81. Elixir Technologies Product Table 82. Elixir Technologies Revenue in Customer Communications Management (CCM) Software Business (2015-2020) (Million US$) Table 83. Elixir Technologies Recent Development Table 84. HP Inc Company Details Table 85. HP Inc Business Overview Table 86. HP Inc Product Table 87. HP Inc Revenue in Customer Communications Management (CCM) Software Business (2015-2020) (Million US$) Table 88. HP Inc Recent Development Table 89. Messagepoint Company Details Table 90. Messagepoint Business Overview Table 91. Messagepoint Product Table 92. Messagepoint Revenue in Customer Communications Management (CCM) Software Business (2015-2020) (Million US$) Table 93. Messagepoint Recent Development Table 94. Objectif Lune Company Details Table 95. Objectif Lune Business Overview Table 96. Objectif Lune Product Table 97. Objectif Lune Revenue in Customer Communications Management (CCM) Software Business (2015-2020) (Million US$) Table 98. Objectif Lune Recent Development Table 99. Isis Papyrus Company Details Table 100. Isis Papyrus Business Overview Table 101. Isis Papyrus Product Table 102. Isis Papyrus Revenue in Customer Communications Management (CCM) Software Business (2015-2020) (Million US$) Table 103. Isis Papyrus Recent Development Table 104. OpenText Company Details Table 105. OpenText Business Overview Table 106. OpenText Product Table 107. OpenText Revenue in Customer Communications Management (CCM) Software Business (2015-2020) (Million US$) Table 108. OpenText Recent Development Table 109. Smart Communications Business Overview Table 110. Smart Communications Product Table 111. Smart Communications Company Details Table 112. Smart Communications Revenue in Customer Communications Management (CCM) Software Business (2015-2020) (Million US$) Table 113. Smart Communications Recent Development Table 114. Adobe Company Details Table 115. Adobe Business Overview Table 116. Adobe Product Table 117. Adobe Revenue in Customer Communications Management (CCM) Software Business (2015-2020) (Million US$) Table 118. Adobe Recent Development Table 119. Lexmark Company Details Table 120. Lexmark Business Overview Table 121. Lexmark Product Table 122. Lexmark Revenue in Customer Communications Management (CCM) Software Business (2015-2020) (Million US$) Table 123. Lexmark Recent Development Table 124. Striata Company Details Table 125. Striata Business Overview Table 126. Striata Product Table 127. Striata Revenue in Customer Communications Management (CCM) Software Business (2015-2020) (Million US$) Table 128. Striata Recent Development Table 129. Inventive designers Company Details Table 130. Inventive designers Business Overview Table 131. Inventive designers Product Table 132. Inventive designers Revenue in Customer Communications Management (CCM) Software Business (2015-2020) (Million US$) Table 133. Inventive designers Recent Development Table 134. Xerox Company Details Table 135. Xerox Business Overview Table 136. Xerox Product Table 137. Xerox Revenue in Customer Communications Management (CCM) Software Business (2015-2020) (Million US$) Table 138. Xerox Recent Development Table 139. Research Programs/Design for This Report Table 140. Key Data Information from Secondary Sources Table 141. Key Data Information from Primary Sources List of Figures Figure 1. Global Customer Communications Management (CCM) Software Market Share by Type: 2020 VS 2026 Figure 2. Cloud-Based Features Figure 3. On-Premises Features Figure 4. Global Customer Communications Management (CCM) Software Market Share by Application: 2020 VS 2026 Figure 5. Large Enterprises(1000+ Users) Case Studies Figure 6. Medium-Sized Enterprise(499-1000 Users) Case Studies Figure 7. Small Enterprises(1-499 Users) Case Studies Figure 8. Customer Communications Management (CCM) Software Report Years Considered Figure 9. Global Customer Communications Management (CCM) Software Market Size YoY Growth 2015-2026 (US$ Million) Figure 10. Global Customer Communications Management (CCM) Software Market Share by Regions: 2020 VS 2026 Figure 11. Global Customer Communications Management (CCM) Software Market Share by Regions (2021-2026) Figure 12. Porter's Five Forces Analysis Figure 13. Global Customer Communications Management (CCM) Software Market Share by Players in 2019 Figure 14. Global Top Customer Communications Management (CCM) Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Communications Management (CCM) Software as of 2019 Figure 15. The Top 10 and 5 Players Market Share by Customer Communications Management (CCM) Software Revenue in 2019 Figure 16. North America Customer Communications Management (CCM) Software Market Size YoY Growth (2015-2020) (Million US$) Figure 17. Europe Customer Communications Management (CCM) Software Market Size YoY Growth (2015-2020) (Million US$) Figure 18. China Customer Communications Management (CCM) Software Market Size YoY Growth (2015-2020) (Million US$) Figure 19. Japan Customer Communications Management (CCM) Software Market Size YoY Growth (2015-2020) (Million US$) Figure 20. Southeast Asia Customer Communications Management (CCM) Software Market Size YoY Growth (2015-2020) (Million US$) Figure 21. India Customer Communications Management (CCM) Software Market Size YoY Growth (2015-2020) (Million US$) Figure 22. Central & South America Customer Communications Management (CCM) Software Market Size YoY Growth (2015-2020) (Million US$) Figure 23. Quadient Total Revenue (US$ Million): 2019 Compared with 2018 Figure 24. Quadient Revenue Growth Rate in Customer Communications Management (CCM) Software Business (2015-2020) Figure 25. Elixir Technologies Total Revenue (US$ Million): 2019 Compared with 2018 Figure 26. Elixir Technologies Revenue Growth Rate in Customer Communications Management (CCM) Software Business (2015-2020) Figure 27. HP Inc Total Revenue (US$ Million): 2019 Compared with 2018 Figure 28. HP Inc Revenue Growth Rate in Customer Communications Management (CCM) Software Business (2015-2020) Figure 29. Messagepoint Total Revenue (US$ Million): 2019 Compared with 2018 Figure 30. Messagepoint Revenue Growth Rate in Customer Communications Management (CCM) Software Business (2015-2020) Figure 31. Objectif Lune Total Revenue (US$ Million): 2019 Compared with 2018 Figure 32. Objectif Lune Revenue Growth Rate in Customer Communications Management (CCM) Software Business (2015-2020) Figure 33. Isis Papyrus Total Revenue (US$ Million): 2019 Compared with 2018 Figure 34. Isis Papyrus Revenue Growth Rate in Customer Communications Management (CCM) Software Business (2015-2020) Figure 35. OpenText Total Revenue (US$ Million): 2019 Compared with 2018 Figure 36. OpenText Revenue Growth Rate in Customer Communications Management (CCM) Software Business (2015-2020) Figure 37. Smart Communications Total Revenue (US$ Million): 2019 Compared with 2018 Figure 38. Smart Communications Revenue Growth Rate in Customer Communications Management (CCM) Software Business (2015-2020) Figure 39. Adobe Total Revenue (US$ Million): 2019 Compared with 2018 Figure 40. Adobe Revenue Growth Rate in Customer Communications Management (CCM) Software Business (2015-2020) Figure 41. Lexmark Total Revenue (US$ Million): 2019 Compared with 2018 Figure 42. Lexmark Revenue Growth Rate in Customer Communications Management (CCM) Software Business (2015-2020) Figure 43. Striata Total Revenue (US$ Million): 2019 Compared with 2018 Figure 44. Striata Revenue Growth Rate in Customer Communications Management (CCM) Software Business (2015-2020) Figure 45. Inventive designers Total Revenue (US$ Million): 2019 Compared with 2018 Figure 46. Inventive designers Revenue Growth Rate in Customer Communications Management (CCM) Software Business (2015-2020) Figure 47. Xerox Total Revenue (US$ Million): 2019 Compared with 2018 Figure 48. Xerox Revenue Growth Rate in Customer Communications Management (CCM) Software Business (2015-2020) Figure 49. Bottom-up and Top-down Approaches for This Report Figure 50. Data Triangulation Figure 51. Key Executives Interviewed

Quadient Elixir Technologies HP Inc Messagepoint Objectif Lune Isis Papyrus OpenText Smart Communications Adobe Lexmark Striata Inventive designers Xerox