Table of Contents 1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered: Ranking by Enterprise CRM Software Revenue 1.4 Market Analysis by Type 1.4.1 Global Enterprise CRM Software Market Size Growth Rate by Type: 2020 VS 2026 1.4.2 Marketing 1.4.3 Customer Support and Service 1.4.4 Inventory Management 1.5 Market by Application 1.5.1 Global Enterprise CRM Software Market Share by Application: 2020 VS 2026 1.5.2 BFSI 1.5.3 Healthcare 1.5.4 Education 1.5.5 Retail 1.5.6 IT and Telecom 1.5.7 Manufacturing 1.5.8 Others 1.6 Study Objectives 1.7 Years Considered 2 Global Growth Trends by Regions 2.1 Enterprise CRM Software Market Perspective (2015-2026) 2.2 Enterprise CRM Software Growth Trends by Regions 2.2.1 Enterprise CRM Software Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Enterprise CRM Software Historic Market Share by Regions (2015-2020) 2.2.3 Enterprise CRM Software Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 2.3.5 Enterprise CRM Software Market Growth Strategy 2.3.6 Primary Interviews with Key Enterprise CRM Software Players (Opinion Leaders) 3 Competition Landscape by Key Players 3.1 Global Top Enterprise CRM Software Players by Market Size 3.1.1 Global Top Enterprise CRM Software Players by Revenue (2015-2020) 3.1.2 Global Enterprise CRM Software Revenue Market Share by Players (2015-2020) 3.1.3 Global Enterprise CRM Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.2 Global Enterprise CRM Software Market Concentration Ratio 3.2.1 Global Enterprise CRM Software Market Concentration Ratio (CR5 and HHI) 3.2.2 Global Top 10 and Top 5 Companies by Enterprise CRM Software Revenue in 2019 3.3 Enterprise CRM Software Key Players Head office and Area Served 3.4 Key Players Enterprise CRM Software Product Solution and Service 3.5 Date of Enter into Enterprise CRM Software Market 3.6 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type (2015-2026) 4.1 Global Enterprise CRM Software Historic Market Size by Type (2015-2020) 4.2 Global Enterprise CRM Software Forecasted Market Size by Type (2021-2026) 5 Enterprise CRM Software Breakdown Data by Application (2015-2026) 5.1 Global Enterprise CRM Software Market Size by Application (2015-2020) 5.2 Global Enterprise CRM Software Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America Enterprise CRM Software Market Size (2015-2020) 6.2 Enterprise CRM Software Key Players in North America (2019-2020) 6.3 North America Enterprise CRM Software Market Size by Type (2015-2020) 6.4 North America Enterprise CRM Software Market Size by Application (2015-2020) 7 Europe 7.1 Europe Enterprise CRM Software Market Size (2015-2020) 7.2 Enterprise CRM Software Key Players in Europe (2019-2020) 7.3 Europe Enterprise CRM Software Market Size by Type (2015-2020) 7.4 Europe Enterprise CRM Software Market Size by Application (2015-2020) 8 China 8.1 China Enterprise CRM Software Market Size (2015-2020) 8.2 Enterprise CRM Software Key Players in China (2019-2020) 8.3 China Enterprise CRM Software Market Size by Type (2015-2020) 8.4 China Enterprise CRM Software Market Size by Application (2015-2020) 9 Japan 9.1 Japan Enterprise CRM Software Market Size (2015-2020) 9.2 Enterprise CRM Software Key Players in Japan (2019-2020) 9.3 Japan Enterprise CRM Software Market Size by Type (2015-2020) 9.4 Japan Enterprise CRM Software Market Size by Application (2015-2020) 10 Southeast Asia 10.1 Southeast Asia Enterprise CRM Software Market Size (2015-2020) 10.2 Enterprise CRM Software Key Players in Southeast Asia (2019-2020) 10.3 Southeast Asia Enterprise CRM Software Market Size by Type (2015-2020) 10.4 Southeast Asia Enterprise CRM Software Market Size by Application (2015-2020) 11 India 11.1 India Enterprise CRM Software Market Size (2015-2020) 11.2 Enterprise CRM Software Key Players in India (2019-2020) 11.3 India Enterprise CRM Software Market Size by Type (2015-2020) 11.4 India Enterprise CRM Software Market Size by Application (2015-2020) 12 Central & South America 12.1 Central & South America Enterprise CRM Software Market Size (2015-2020) 12.2 Enterprise CRM Software Key Players in Central & South America (2019-2020) 12.3 Central & South America Enterprise CRM Software Market Size by Type (2015-2020) 12.4 Central & South America Enterprise CRM Software Market Size by Application (2015-2020) 13Key Players Profiles 13.1 SalesForce 13.1.1 SalesForce Company Details 13.1.2 SalesForce Business Overview and Its Total Revenue 13.1.3 SalesForce Enterprise CRM Software Introduction 13.1.4 SalesForce Revenue in Enterprise CRM Software Business (2015-2020)) 13.1.5 SalesForce Recent Development 13.2 Oracle 13.2.1 Oracle Company Details 13.2.2 Oracle Business Overview and Its Total Revenue 13.2.3 Oracle Enterprise CRM Software Introduction 13.2.4 Oracle Revenue in Enterprise CRM Software Business (2015-2020) 13.2.5 Oracle Recent Development 13.3 HubSpot 13.3.1 HubSpot Company Details 13.3.2 HubSpot Business Overview and Its Total Revenue 13.3.3 HubSpot Enterprise CRM Software Introduction 13.3.4 HubSpot Revenue in Enterprise CRM Software Business (2015-2020) 13.3.5 HubSpot Recent Development 13.4 Zoho 13.4.1 Zoho Company Details 13.4.2 Zoho Business Overview and Its Total Revenue 13.4.3 Zoho Enterprise CRM Software Introduction 13.4.4 Zoho Revenue in Enterprise CRM Software Business (2015-2020) 13.4.5 Zoho Recent Development 13.5 Microsoft 13.5.1 Microsoft Company Details 13.5.2 Microsoft Business Overview and Its Total Revenue 13.5.3 Microsoft Enterprise CRM Software Introduction 13.5.4 Microsoft Revenue in Enterprise CRM Software Business (2015-2020) 13.5.5 Microsoft Recent Development 13.6 Sugar 13.6.1 Sugar Company Details 13.6.2 Sugar Business Overview and Its Total Revenue 13.6.3 Sugar Enterprise CRM Software Introduction 13.6.4 Sugar Revenue in Enterprise CRM Software Business (2015-2020) 13.6.5 Sugar Recent Development 13.7 NetSuite 13.7.1 NetSuite Company Details 13.7.2 NetSuite Business Overview and Its Total Revenue 13.7.3 NetSuite Enterprise CRM Software Introduction 13.7.4 NetSuite Revenue in Enterprise CRM Software Business (2015-2020) 13.7.5 NetSuite Recent Development 13.8 Infusionsoft 13.8.1 Infusionsoft Company Details 13.8.2 Infusionsoft Business Overview and Its Total Revenue 13.8.3 Infusionsoft Enterprise CRM Software Introduction 13.8.4 Infusionsoft Revenue in Enterprise CRM Software Business (2015-2020) 13.8.5 Infusionsoft Recent Development 13.9 Infor 13.9.1 Infor Company Details 13.9.2 Infor Business Overview and Its Total Revenue 13.9.3 Infor Enterprise CRM Software Introduction 13.9.4 Infor Revenue in Enterprise CRM Software Business (2015-2020) 13.9.5 Infor Recent Development 13.10 ProsperWorks 13.10.1 ProsperWorks Company Details 13.10.2 ProsperWorks Business Overview and Its Total Revenue 13.10.3 ProsperWorks Enterprise CRM Software Introduction 13.10.4 ProsperWorks Revenue in Enterprise CRM Software Business (2015-2020) 13.10.5 ProsperWorks Recent Development 13.11 Pipedrive 10.11.1 Pipedrive Company Details 10.11.2 Pipedrive Business Overview and Its Total Revenue 10.11.3 Pipedrive Enterprise CRM Software Introduction 10.11.4 Pipedrive Revenue in Enterprise CRM Software Business (2015-2020) 10.11.5 Pipedrive Recent Development 13.12 Teamgate 10.12.1 Teamgate Company Details 10.12.2 Teamgate Business Overview and Its Total Revenue 10.12.3 Teamgate Enterprise CRM Software Introduction 10.12.4 Teamgate Revenue in Enterprise CRM Software Business (2015-2020) 10.12.5 Teamgate Recent Development 13.13 SAP 10.13.1 SAP Company Details 10.13.2 SAP Business Overview and Its Total Revenue 10.13.3 SAP Enterprise CRM Software Introduction 10.13.4 SAP Revenue in Enterprise CRM Software Business (2015-2020) 10.13.5 SAP Recent Development 13.14 Infusionsoft 10.14.1 Infusionsoft Company Details 10.14.2 Infusionsoft Business Overview and Its Total Revenue 10.14.3 Infusionsoft Enterprise CRM Software Introduction 10.14.4 Infusionsoft Revenue in Enterprise CRM Software Business (2015-2020) 10.14.5 Infusionsoft Recent Development 14Analyst's Viewpoints/Conclusions 15Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.2 Data Source 15.2 Disclaimer 15.3 Author Details

List of Tables Table 1. Enterprise CRM Software Key Market Segments Table 2. Key Players Covered: Ranking by Enterprise CRM Software Revenue Table 3. Ranking of Global Top Enterprise CRM Software Manufacturers by Revenue (US$ Million) in 2019 Table 4. Global Enterprise CRM Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 5. Key Players of Marketing Table 6. Key Players of Customer Support and Service Table 7. Key Players of Inventory Management Table 8. Global Enterprise CRM Software Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 9. Global Enterprise CRM Software Market Size by Regions (US$ Million): 2020 VS 2026 Table 10. Global Enterprise CRM Software Market Size by Regions (2015-2020) (US$ Million) Table 11. Global Enterprise CRM Software Market Share by Regions (2015-2020) Table 12. Global Enterprise CRM Software Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 13. Global Enterprise CRM Software Market Share by Regions (2021-2026) Table 14. Market Top Trends Table 15. Key Drivers: Impact Analysis Table 16. Key Challenges Table 17. Enterprise CRM Software Market Growth Strategy Table 18. Main Points Interviewed from Key Enterprise CRM Software Players Table 19. Global Enterprise CRM Software Revenue by Players (2015-2020) (Million US$) Table 20. Global Enterprise CRM Software Market Share by Players (2015-2020) Table 21. Global Top Enterprise CRM Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Enterprise CRM Software as of 2019) Table 22. Global Enterprise CRM Software by Players Market Concentration Ratio (CR5 and HHI) Table 23. Key Players Headquarters and Area Served Table 24. Key Players Enterprise CRM Software Product Solution and Service Table 25. Date of Enter into Enterprise CRM Software Market Table 26. Mergers & Acquisitions, Expansion Plans Table 27. Global Enterprise CRM Software Market Size by Type (2015-2020) (Million US$) Table 28. Global Enterprise CRM Software Market Size Share by Type (2015-2020) Table 29. Global Enterprise CRM Software Revenue Market Share by Type (2021-2026) Table 30. Global Enterprise CRM Software Market Size Share by Application (2015-2020) Table 31. Global Enterprise CRM Software Market Size by Application (2015-2020) (Million US$) Table 32. Global Enterprise CRM Software Market Size Share by Application (2021-2026) Table 33. North America Key Players Enterprise CRM Software Revenue (2019-2020) (Million US$) Table 34. North America Key Players Enterprise CRM Software Market Share (2019-2020) Table 35. North America Enterprise CRM Software Market Size by Type (2015-2020) (Million US$) Table 36. North America Enterprise CRM Software Market Share by Type (2015-2020) Table 37. North America Enterprise CRM Software Market Size by Application (2015-2020) (Million US$) Table 38. North America Enterprise CRM Software Market Share by Application (2015-2020) Table 39. Europe Key Players Enterprise CRM Software Revenue (2019-2020) (Million US$) Table 40. Europe Key Players Enterprise CRM Software Market Share (2019-2020) Table 41. Europe Enterprise CRM Software Market Size by Type (2015-2020) (Million US$) Table 42. Europe Enterprise CRM Software Market Share by Type (2015-2020) Table 43. Europe Enterprise CRM Software Market Size by Application (2015-2020) (Million US$) Table 44. Europe Enterprise CRM Software Market Share by Application (2015-2020) Table 45. China Key Players Enterprise CRM Software Revenue (2019-2020) (Million US$) Table 46. China Key Players Enterprise CRM Software Market Share (2019-2020) Table 47. China Enterprise CRM Software Market Size by Type (2015-2020) (Million US$) Table 48. China Enterprise CRM Software Market Share by Type (2015-2020) Table 49. China Enterprise CRM Software Market Size by Application (2015-2020) (Million US$) Table 50. China Enterprise CRM Software Market Share by Application (2015-2020) Table 51. Japan Key Players Enterprise CRM Software Revenue (2019-2020) (Million US$) Table 52. Japan Key Players Enterprise CRM Software Market Share (2019-2020) Table 53. Japan Enterprise CRM Software Market Size by Type (2015-2020) (Million US$) Table 54. Japan Enterprise CRM Software Market Share by Type (2015-2020) Table 55. Japan Enterprise CRM Software Market Size by Application (2015-2020) (Million US$) Table 56. Japan Enterprise CRM Software Market Share by Application (2015-2020) Table 57. Southeast Asia Key Players Enterprise CRM Software Revenue (2019-2020) (Million US$) Table 58. Southeast Asia Key Players Enterprise CRM Software Market Share (2019-2020) Table 59. Southeast Asia Enterprise CRM Software Market Size by Type (2015-2020) (Million US$) Table 60. Southeast Asia Enterprise CRM Software Market Share by Type (2015-2020) Table 61. Southeast Asia Enterprise CRM Software Market Size by Application (2015-2020) (Million US$) Table 62. Southeast Asia Enterprise CRM Software Market Share by Application (2015-2020) Table 63. India Key Players Enterprise CRM Software Revenue (2019-2020) (Million US$) Table 64. India Key Players Enterprise CRM Software Market Share (2019-2020) Table 65. India Enterprise CRM Software Market Size by Type (2015-2020) (Million US$) Table 66. India Enterprise CRM Software Market Share by Type (2015-2020) Table 67. India Enterprise CRM Software Market Size by Application (2015-2020) (Million US$) Table 68. India Enterprise CRM Software Market Share by Application (2015-2020) Table 69. Central & South America Key Players Enterprise CRM Software Revenue (2019-2020) (Million US$) Table 70. Central & South America Key Players Enterprise CRM Software Market Share (2019-2020) Table 71. Central & South America Enterprise CRM Software Market Size by Type (2015-2020) (Million US$) Table 72. Central & South America Enterprise CRM Software Market Share by Type (2015-2020) Table 73. Central & South America Enterprise CRM Software Market Size by Application (2015-2020) (Million US$) Table 74. Central & South America Enterprise CRM Software Market Share by Application (2015-2020) Table 75. SalesForce Company Details Table 76. SalesForce Business Overview Table 77. SalesForce Product Table 78. SalesForce Revenue in Enterprise CRM Software Business (2015-2020) (Million US$) Table 79. SalesForce Recent Development Table 80. Oracle Company Details Table 81. Oracle Business Overview Table 82. Oracle Product Table 83. Oracle Revenue in Enterprise CRM Software Business (2015-2020) (Million US$) Table 84. Oracle Recent Development Table 85. HubSpot Company Details Table 86. HubSpot Business Overview Table 87. HubSpot Product Table 88. HubSpot Revenue in Enterprise CRM Software Business (2015-2020) (Million US$) Table 89. HubSpot Recent Development Table 90. Zoho Company Details Table 91. Zoho Business Overview Table 92. Zoho Product Table 93. Zoho Revenue in Enterprise CRM Software Business (2015-2020) (Million US$) Table 94. Zoho Recent Development Table 95. Microsoft Company Details Table 96. Microsoft Business Overview Table 97. Microsoft Product Table 98. Microsoft Revenue in Enterprise CRM Software Business (2015-2020) (Million US$) Table 99. Microsoft Recent Development Table 100. Sugar Company Details Table 101. Sugar Business Overview Table 102. Sugar Product Table 103. Sugar Revenue in Enterprise CRM Software Business (2015-2020) (Million US$) Table 104. Sugar Recent Development Table 105. NetSuite Company Details Table 106. NetSuite Business Overview Table 107. NetSuite Product Table 108. NetSuite Revenue in Enterprise CRM Software Business (2015-2020) (Million US$) Table 109. NetSuite Recent Development Table 110. Infusionsoft Business Overview Table 111. Infusionsoft Product Table 112. Infusionsoft Company Details Table 113. Infusionsoft Revenue in Enterprise CRM Software Business (2015-2020) (Million US$) Table 114. Infusionsoft Recent Development Table 115. Infor Company Details Table 116. Infor Business Overview Table 117. Infor Product Table 118. Infor Revenue in Enterprise CRM Software Business (2015-2020) (Million US$) Table 119. Infor Recent Development Table 120. ProsperWorks Company Details Table 121. ProsperWorks Business Overview Table 122. ProsperWorks Product Table 123. ProsperWorks Revenue in Enterprise CRM Software Business (2015-2020) (Million US$) Table 124. ProsperWorks Recent Development Table 125. Pipedrive Company Details Table 126. Pipedrive Business Overview Table 127. Pipedrive Product Table 128. Pipedrive Revenue in Enterprise CRM Software Business (2015-2020) (Million US$) Table 129. Pipedrive Recent Development Table 130. Teamgate Company Details Table 131. Teamgate Business Overview Table 132. Teamgate Product Table 133. Teamgate Revenue in Enterprise CRM Software Business (2015-2020) (Million US$) Table 134. Teamgate Recent Development Table 135. SAP Company Details Table 136. SAP Business Overview Table 137. SAP Product Table 138. SAP Revenue in Enterprise CRM Software Business (2015-2020) (Million US$) Table 139. SAP Recent Development Table 140. Infusionsoft Company Details Table 141. Infusionsoft Business Overview Table 142. Infusionsoft Product Table 143. Infusionsoft Revenue in Enterprise CRM Software Business (2015-2020) (Million US$) Table 144. Infusionsoft Recent Development Table 145. Research Programs/Design for This Report Table 146. Key Data Information from Secondary Sources Table 147. Key Data Information from Primary Sources List of Figures Figure 1. Global Enterprise CRM Software Market Share by Type: 2020 VS 2026 Figure 2. Marketing Features Figure 3. Customer Support and Service Features Figure 4. Inventory Management Features Figure 5. Global Enterprise CRM Software Market Share by Application: 2020 VS 2026 Figure 6. BFSI Case Studies Figure 7. Healthcare Case Studies Figure 8. Education Case Studies Figure 9. Retail Case Studies Figure 10. IT and Telecom Case Studies Figure 11. Manufacturing Case Studies Figure 12. Others Case Studies Figure 13. Enterprise CRM Software Report Years Considered Figure 14. Global Enterprise CRM Software Market Size YoY Growth 2015-2026 (US$ Million) Figure 15. Global Enterprise CRM Software Market Share by Regions: 2020 VS 2026 Figure 16. Global Enterprise CRM Software Market Share by Regions (2021-2026) Figure 17. Porter's Five Forces Analysis Figure 18. Global Enterprise CRM Software Market Share by Players in 2019 Figure 19. Global Top Enterprise CRM Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Enterprise CRM Software as of 2019 Figure 20. The Top 10 and 5 Players Market Share by Enterprise CRM Software Revenue in 2019 Figure 21. North America Enterprise CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 22. Europe Enterprise CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 23. China Enterprise CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 24. Japan Enterprise CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 25. Southeast Asia Enterprise CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 26. India Enterprise CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 27. Central & South America Enterprise CRM Software Market Size YoY Growth (2015-2020) (Million US$) Figure 28. SalesForce Total Revenue (US$ Million): 2019 Compared with 2018 Figure 29. SalesForce Revenue Growth Rate in Enterprise CRM Software Business (2015-2020) Figure 30. Oracle Total Revenue (US$ Million): 2019 Compared with 2018 Figure 31. Oracle Revenue Growth Rate in Enterprise CRM Software Business (2015-2020) Figure 32. HubSpot Total Revenue (US$ Million): 2019 Compared with 2018 Figure 33. HubSpot Revenue Growth Rate in Enterprise CRM Software Business (2015-2020) Figure 34. Zoho Total Revenue (US$ Million): 2019 Compared with 2018 Figure 35. Zoho Revenue Growth Rate in Enterprise CRM Software Business (2015-2020) Figure 36. Microsoft Total Revenue (US$ Million): 2019 Compared with 2018 Figure 37. Microsoft Revenue Growth Rate in Enterprise CRM Software Business (2015-2020) Figure 38. Sugar Total Revenue (US$ Million): 2019 Compared with 2018 Figure 39. Sugar Revenue Growth Rate in Enterprise CRM Software Business (2015-2020) Figure 40. NetSuite Total Revenue (US$ Million): 2019 Compared with 2018 Figure 41. NetSuite Revenue Growth Rate in Enterprise CRM Software Business (2015-2020) Figure 42. Infusionsoft Total Revenue (US$ Million): 2019 Compared with 2018 Figure 43. Infusionsoft Revenue Growth Rate in Enterprise CRM Software Business (2015-2020) Figure 44. Infor Total Revenue (US$ Million): 2019 Compared with 2018 Figure 45. Infor Revenue Growth Rate in Enterprise CRM Software Business (2015-2020) Figure 46. ProsperWorks Total Revenue (US$ Million): 2019 Compared with 2018 Figure 47. ProsperWorks Revenue Growth Rate in Enterprise CRM Software Business (2015-2020) Figure 48. Pipedrive Total Revenue (US$ Million): 2019 Compared with 2018 Figure 49. Pipedrive Revenue Growth Rate in Enterprise CRM Software Business (2015-2020) Figure 50. Teamgate Total Revenue (US$ Million): 2019 Compared with 2018 Figure 51. Teamgate Revenue Growth Rate in Enterprise CRM Software Business (2015-2020) Figure 52. SAP Total Revenue (US$ Million): 2019 Compared with 2018 Figure 53. SAP Revenue Growth Rate in Enterprise CRM Software Business (2015-2020) Figure 54. Infusionsoft Total Revenue (US$ Million): 2019 Compared with 2018 Figure 55. Infusionsoft Revenue Growth Rate in Enterprise CRM Software Business (2015-2020) Figure 56. Bottom-up and Top-down Approaches for This Report Figure 57. Data Triangulation Figure 58. Key Executives Interviewed

SalesForce Oracle HubSpot Zoho Microsoft Sugar NetSuite Infusionsoft Infor ProsperWorks Pipedrive Teamgate SAP Infusionsoft