Table of Contents 1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered: Ranking by Customer Intelligence Platform Revenue 1.4 Market Analysis by Type 1.4.1 Global Customer Intelligence Platform Market Size Growth Rate by Type: 2020 VS 2026 1.4.2 Cloud Based 1.4.3 On-Premise 1.5 Market by Application 1.5.1 Global Customer Intelligence Platform Market Share by Application: 2020 VS 2026 1.5.2 Marketing Analysis 1.5.3 Customer Optimization 1.5.4 Real-Time Customer Experience 1.5.5 Others 1.6 Study Objectives 1.7 Years Considered 2 Global Growth Trends by Regions 2.1 Customer Intelligence Platform Market Perspective (2015-2026) 2.2 Customer Intelligence Platform Growth Trends by Regions 2.2.1 Customer Intelligence Platform Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Customer Intelligence Platform Historic Market Share by Regions (2015-2020) 2.2.3 Customer Intelligence Platform Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 2.3.5 Customer Intelligence Platform Market Growth Strategy 2.3.6 Primary Interviews with Key Customer Intelligence Platform Players (Opinion Leaders) 3 Competition Landscape by Key Players 3.1 Global Top Customer Intelligence Platform Players by Market Size 3.1.1 Global Top Customer Intelligence Platform Players by Revenue (2015-2020) 3.1.2 Global Customer Intelligence Platform Revenue Market Share by Players (2015-2020) 3.1.3 Global Customer Intelligence Platform Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.2 Global Customer Intelligence Platform Market Concentration Ratio 3.2.1 Global Customer Intelligence Platform Market Concentration Ratio (CR5 and HHI) 3.2.2 Global Top 10 and Top 5 Companies by Customer Intelligence Platform Revenue in 2019 3.3 Customer Intelligence Platform Key Players Head office and Area Served 3.4 Key Players Customer Intelligence Platform Product Solution and Service 3.5 Date of Enter into Customer Intelligence Platform Market 3.6 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type (2015-2026) 4.1 Global Customer Intelligence Platform Historic Market Size by Type (2015-2020) 4.2 Global Customer Intelligence Platform Forecasted Market Size by Type (2021-2026) 5 Customer Intelligence Platform Breakdown Data by Application (2015-2026) 5.1 Global Customer Intelligence Platform Market Size by Application (2015-2020) 5.2 Global Customer Intelligence Platform Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America Customer Intelligence Platform Market Size (2015-2020) 6.2 Customer Intelligence Platform Key Players in North America (2019-2020) 6.3 North America Customer Intelligence Platform Market Size by Type (2015-2020) 6.4 North America Customer Intelligence Platform Market Size by Application (2015-2020) 7 Europe 7.1 Europe Customer Intelligence Platform Market Size (2015-2020) 7.2 Customer Intelligence Platform Key Players in Europe (2019-2020) 7.3 Europe Customer Intelligence Platform Market Size by Type (2015-2020) 7.4 Europe Customer Intelligence Platform Market Size by Application (2015-2020) 8 China 8.1 China Customer Intelligence Platform Market Size (2015-2020) 8.2 Customer Intelligence Platform Key Players in China (2019-2020) 8.3 China Customer Intelligence Platform Market Size by Type (2015-2020) 8.4 China Customer Intelligence Platform Market Size by Application (2015-2020) 9 Japan 9.1 Japan Customer Intelligence Platform Market Size (2015-2020) 9.2 Customer Intelligence Platform Key Players in Japan (2019-2020) 9.3 Japan Customer Intelligence Platform Market Size by Type (2015-2020) 9.4 Japan Customer Intelligence Platform Market Size by Application (2015-2020) 10 Southeast Asia 10.1 Southeast Asia Customer Intelligence Platform Market Size (2015-2020) 10.2 Customer Intelligence Platform Key Players in Southeast Asia (2019-2020) 10.3 Southeast Asia Customer Intelligence Platform Market Size by Type (2015-2020) 10.4 Southeast Asia Customer Intelligence Platform Market Size by Application (2015-2020) 11 India 11.1 India Customer Intelligence Platform Market Size (2015-2020) 11.2 Customer Intelligence Platform Key Players in India (2019-2020) 11.3 India Customer Intelligence Platform Market Size by Type (2015-2020) 11.4 India Customer Intelligence Platform Market Size by Application (2015-2020) 12 Central & South America 12.1 Central & South America Customer Intelligence Platform Market Size (2015-2020) 12.2 Customer Intelligence Platform Key Players in Central & South America (2019-2020) 12.3 Central & South America Customer Intelligence Platform Market Size by Type (2015-2020) 12.4 Central & South America Customer Intelligence Platform Market Size by Application (2015-2020) 13Key Players Profiles 13.1 AllSight 13.1.1 AllSight Company Details 13.1.2 AllSight Business Overview and Its Total Revenue 13.1.3 AllSight Customer Intelligence Platform Introduction 13.1.4 AllSight Revenue in Customer Intelligence Platform Business (2015-2020)) 13.1.5 AllSight Recent Development 13.2 Accenture 13.2.1 Accenture Company Details 13.2.2 Accenture Business Overview and Its Total Revenue 13.2.3 Accenture Customer Intelligence Platform Introduction 13.2.4 Accenture Revenue in Customer Intelligence Platform Business (2015-2020) 13.2.5 Accenture Recent Development 13.3 Verint Systems 13.3.1 Verint Systems Company Details 13.3.2 Verint Systems Business Overview and Its Total Revenue 13.3.3 Verint Systems Customer Intelligence Platform Introduction 13.3.4 Verint Systems Revenue in Customer Intelligence Platform Business (2015-2020) 13.3.5 Verint Systems Recent Development 13.4 Janrain 13.4.1 Janrain Company Details 13.4.2 Janrain Business Overview and Its Total Revenue 13.4.3 Janrain Customer Intelligence Platform Introduction 13.4.4 Janrain Revenue in Customer Intelligence Platform Business (2015-2020) 13.4.5 Janrain Recent Development 13.5 DataSift 13.5.1 DataSift Company Details 13.5.2 DataSift Business Overview and Its Total Revenue 13.5.3 DataSift Customer Intelligence Platform Introduction 13.5.4 DataSift Revenue in Customer Intelligence Platform Business (2015-2020) 13.5.5 DataSift Recent Development 13.6 IBM 13.6.1 IBM Company Details 13.6.2 IBM Business Overview and Its Total Revenue 13.6.3 IBM Customer Intelligence Platform Introduction 13.6.4 IBM Revenue in Customer Intelligence Platform Business (2015-2020) 13.6.5 IBM Recent Development 13.7 Oracle 13.7.1 Oracle Company Details 13.7.2 Oracle Business Overview and Its Total Revenue 13.7.3 Oracle Customer Intelligence Platform Introduction 13.7.4 Oracle Revenue in Customer Intelligence Platform Business (2015-2020) 13.7.5 Oracle Recent Development 13.8 SAS 13.8.1 SAS Company Details 13.8.2 SAS Business Overview and Its Total Revenue 13.8.3 SAS Customer Intelligence Platform Introduction 13.8.4 SAS Revenue in Customer Intelligence Platform Business (2015-2020) 13.8.5 SAS Recent Development 13.9 Selligent 13.9.1 Selligent Company Details 13.9.2 Selligent Business Overview and Its Total Revenue 13.9.3 Selligent Customer Intelligence Platform Introduction 13.9.4 Selligent Revenue in Customer Intelligence Platform Business (2015-2020) 13.9.5 Selligent Recent Development 13.10 Vision Critical 13.10.1 Vision Critical Company Details 13.10.2 Vision Critical Business Overview and Its Total Revenue 13.10.3 Vision Critical Customer Intelligence Platform Introduction 13.10.4 Vision Critical Revenue in Customer Intelligence Platform Business (2015-2020) 13.10.5 Vision Critical Recent Development 13.11 TrustSphere 10.11.1 TrustSphere Company Details 10.11.2 TrustSphere Business Overview and Its Total Revenue 10.11.3 TrustSphere Customer Intelligence Platform Introduction 10.11.4 TrustSphere Revenue in Customer Intelligence Platform Business (2015-2020) 10.11.5 TrustSphere Recent Development 13.12 Umbel 10.12.1 Umbel Company Details 10.12.2 Umbel Business Overview and Its Total Revenue 10.12.3 Umbel Customer Intelligence Platform Introduction 10.12.4 Umbel Revenue in Customer Intelligence Platform Business (2015-2020) 10.12.5 Umbel Recent Development 14Analyst's Viewpoints/Conclusions 15Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.2 Data Source 15.2 Disclaimer 15.3 Author Details

List of Tables Table 1. Customer Intelligence Platform Key Market Segments Table 2. Key Players Covered: Ranking by Customer Intelligence Platform Revenue Table 3. Ranking of Global Top Customer Intelligence Platform Manufacturers by Revenue (US$ Million) in 2019 Table 4. Global Customer Intelligence Platform Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 5. Key Players of Cloud Based Table 6. Key Players of On-Premise Table 7. Global Customer Intelligence Platform Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 8. Global Customer Intelligence Platform Market Size by Regions (US$ Million): 2020 VS 2026 Table 9. Global Customer Intelligence Platform Market Size by Regions (2015-2020) (US$ Million) Table 10. Global Customer Intelligence Platform Market Share by Regions (2015-2020) Table 11. Global Customer Intelligence Platform Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 12. Global Customer Intelligence Platform Market Share by Regions (2021-2026) Table 13. Market Top Trends Table 14. Key Drivers: Impact Analysis Table 15. Key Challenges Table 16. Customer Intelligence Platform Market Growth Strategy Table 17. Main Points Interviewed from Key Customer Intelligence Platform Players Table 18. Global Customer Intelligence Platform Revenue by Players (2015-2020) (Million US$) Table 19. Global Customer Intelligence Platform Market Share by Players (2015-2020) Table 20. Global Top Customer Intelligence Platform Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Intelligence Platform as of 2019) Table 21. Global Customer Intelligence Platform by Players Market Concentration Ratio (CR5 and HHI) Table 22. Key Players Headquarters and Area Served Table 23. Key Players Customer Intelligence Platform Product Solution and Service Table 24. Date of Enter into Customer Intelligence Platform Market Table 25. Mergers & Acquisitions, Expansion Plans Table 26. Global Customer Intelligence Platform Market Size by Type (2015-2020) (Million US$) Table 27. Global Customer Intelligence Platform Market Size Share by Type (2015-2020) Table 28. Global Customer Intelligence Platform Revenue Market Share by Type (2021-2026) Table 29. Global Customer Intelligence Platform Market Size Share by Application (2015-2020) Table 30. Global Customer Intelligence Platform Market Size by Application (2015-2020) (Million US$) Table 31. Global Customer Intelligence Platform Market Size Share by Application (2021-2026) Table 32. North America Key Players Customer Intelligence Platform Revenue (2019-2020) (Million US$) Table 33. North America Key Players Customer Intelligence Platform Market Share (2019-2020) Table 34. North America Customer Intelligence Platform Market Size by Type (2015-2020) (Million US$) Table 35. North America Customer Intelligence Platform Market Share by Type (2015-2020) Table 36. North America Customer Intelligence Platform Market Size by Application (2015-2020) (Million US$) Table 37. North America Customer Intelligence Platform Market Share by Application (2015-2020) Table 38. Europe Key Players Customer Intelligence Platform Revenue (2019-2020) (Million US$) Table 39. Europe Key Players Customer Intelligence Platform Market Share (2019-2020) Table 40. Europe Customer Intelligence Platform Market Size by Type (2015-2020) (Million US$) Table 41. Europe Customer Intelligence Platform Market Share by Type (2015-2020) Table 42. Europe Customer Intelligence Platform Market Size by Application (2015-2020) (Million US$) Table 43. Europe Customer Intelligence Platform Market Share by Application (2015-2020) Table 44. China Key Players Customer Intelligence Platform Revenue (2019-2020) (Million US$) Table 45. China Key Players Customer Intelligence Platform Market Share (2019-2020) Table 46. China Customer Intelligence Platform Market Size by Type (2015-2020) (Million US$) Table 47. China Customer Intelligence Platform Market Share by Type (2015-2020) Table 48. China Customer Intelligence Platform Market Size by Application (2015-2020) (Million US$) Table 49. China Customer Intelligence Platform Market Share by Application (2015-2020) Table 50. Japan Key Players Customer Intelligence Platform Revenue (2019-2020) (Million US$) Table 51. Japan Key Players Customer Intelligence Platform Market Share (2019-2020) Table 52. Japan Customer Intelligence Platform Market Size by Type (2015-2020) (Million US$) Table 53. Japan Customer Intelligence Platform Market Share by Type (2015-2020) Table 54. Japan Customer Intelligence Platform Market Size by Application (2015-2020) (Million US$) Table 55. Japan Customer Intelligence Platform Market Share by Application (2015-2020) Table 56. Southeast Asia Key Players Customer Intelligence Platform Revenue (2019-2020) (Million US$) Table 57. Southeast Asia Key Players Customer Intelligence Platform Market Share (2019-2020) Table 58. Southeast Asia Customer Intelligence Platform Market Size by Type (2015-2020) (Million US$) Table 59. Southeast Asia Customer Intelligence Platform Market Share by Type (2015-2020) Table 60. Southeast Asia Customer Intelligence Platform Market Size by Application (2015-2020) (Million US$) Table 61. Southeast Asia Customer Intelligence Platform Market Share by Application (2015-2020) Table 62. India Key Players Customer Intelligence Platform Revenue (2019-2020) (Million US$) Table 63. India Key Players Customer Intelligence Platform Market Share (2019-2020) Table 64. India Customer Intelligence Platform Market Size by Type (2015-2020) (Million US$) Table 65. India Customer Intelligence Platform Market Share by Type (2015-2020) Table 66. India Customer Intelligence Platform Market Size by Application (2015-2020) (Million US$) Table 67. India Customer Intelligence Platform Market Share by Application (2015-2020) Table 68. Central & South America Key Players Customer Intelligence Platform Revenue (2019-2020) (Million US$) Table 69. Central & South America Key Players Customer Intelligence Platform Market Share (2019-2020) Table 70. Central & South America Customer Intelligence Platform Market Size by Type (2015-2020) (Million US$) Table 71. Central & South America Customer Intelligence Platform Market Share by Type (2015-2020) Table 72. Central & South America Customer Intelligence Platform Market Size by Application (2015-2020) (Million US$) Table 73. Central & South America Customer Intelligence Platform Market Share by Application (2015-2020) Table 74. AllSight Company Details Table 75. AllSight Business Overview Table 76. AllSight Product Table 77. AllSight Revenue in Customer Intelligence Platform Business (2015-2020) (Million US$) Table 78. AllSight Recent Development Table 79. Accenture Company Details Table 80. Accenture Business Overview Table 81. Accenture Product Table 82. Accenture Revenue in Customer Intelligence Platform Business (2015-2020) (Million US$) Table 83. Accenture Recent Development Table 84. Verint Systems Company Details Table 85. Verint Systems Business Overview Table 86. Verint Systems Product Table 87. Verint Systems Revenue in Customer Intelligence Platform Business (2015-2020) (Million US$) Table 88. Verint Systems Recent Development Table 89. Janrain Company Details Table 90. Janrain Business Overview Table 91. Janrain Product Table 92. Janrain Revenue in Customer Intelligence Platform Business (2015-2020) (Million US$) Table 93. Janrain Recent Development Table 94. DataSift Company Details Table 95. DataSift Business Overview Table 96. DataSift Product Table 97. DataSift Revenue in Customer Intelligence Platform Business (2015-2020) (Million US$) Table 98. DataSift Recent Development Table 99. IBM Company Details Table 100. IBM Business Overview Table 101. IBM Product Table 102. IBM Revenue in Customer Intelligence Platform Business (2015-2020) (Million US$) Table 103. IBM Recent Development Table 104. Oracle Company Details Table 105. Oracle Business Overview Table 106. Oracle Product Table 107. Oracle Revenue in Customer Intelligence Platform Business (2015-2020) (Million US$) Table 108. Oracle Recent Development Table 109. SAS Business Overview Table 110. SAS Product Table 111. SAS Company Details Table 112. SAS Revenue in Customer Intelligence Platform Business (2015-2020) (Million US$) Table 113. SAS Recent Development Table 114. Selligent Company Details Table 115. Selligent Business Overview Table 116. Selligent Product Table 117. Selligent Revenue in Customer Intelligence Platform Business (2015-2020) (Million US$) Table 118. Selligent Recent Development Table 119. Vision Critical Company Details Table 120. Vision Critical Business Overview Table 121. Vision Critical Product Table 122. Vision Critical Revenue in Customer Intelligence Platform Business (2015-2020) (Million US$) Table 123. Vision Critical Recent Development Table 124. TrustSphere Company Details Table 125. TrustSphere Business Overview Table 126. TrustSphere Product Table 127. TrustSphere Revenue in Customer Intelligence Platform Business (2015-2020) (Million US$) Table 128. TrustSphere Recent Development Table 129. Umbel Company Details Table 130. Umbel Business Overview Table 131. Umbel Product Table 132. Umbel Revenue in Customer Intelligence Platform Business (2015-2020) (Million US$) Table 133. Umbel Recent Development Table 134. Research Programs/Design for This Report Table 135. Key Data Information from Secondary Sources Table 136. Key Data Information from Primary Sources List of Figures Figure 1. Global Customer Intelligence Platform Market Share by Type: 2020 VS 2026 Figure 2. Cloud Based Features Figure 3. On-Premise Features Figure 4. Global Customer Intelligence Platform Market Share by Application: 2020 VS 2026 Figure 5. Marketing Analysis Case Studies Figure 6. Customer Optimization Case Studies Figure 7. Real-Time Customer Experience Case Studies Figure 8. Others Case Studies Figure 9. Customer Intelligence Platform Report Years Considered Figure 10. Global Customer Intelligence Platform Market Size YoY Growth 2015-2026 (US$ Million) Figure 11. Global Customer Intelligence Platform Market Share by Regions: 2020 VS 2026 Figure 12. Global Customer Intelligence Platform Market Share by Regions (2021-2026) Figure 13. Porter's Five Forces Analysis Figure 14. Global Customer Intelligence Platform Market Share by Players in 2019 Figure 15. Global Top Customer Intelligence Platform Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Intelligence Platform as of 2019 Figure 16. The Top 10 and 5 Players Market Share by Customer Intelligence Platform Revenue in 2019 Figure 17. North America Customer Intelligence Platform Market Size YoY Growth (2015-2020) (Million US$) Figure 18. Europe Customer Intelligence Platform Market Size YoY Growth (2015-2020) (Million US$) Figure 19. China Customer Intelligence Platform Market Size YoY Growth (2015-2020) (Million US$) Figure 20. Japan Customer Intelligence Platform Market Size YoY Growth (2015-2020) (Million US$) Figure 21. Southeast Asia Customer Intelligence Platform Market Size YoY Growth (2015-2020) (Million US$) Figure 22. India Customer Intelligence Platform Market Size YoY Growth (2015-2020) (Million US$) Figure 23. Central & South America Customer Intelligence Platform Market Size YoY Growth (2015-2020) (Million US$) Figure 24. AllSight Total Revenue (US$ Million): 2019 Compared with 2018 Figure 25. AllSight Revenue Growth Rate in Customer Intelligence Platform Business (2015-2020) Figure 26. Accenture Total Revenue (US$ Million): 2019 Compared with 2018 Figure 27. Accenture Revenue Growth Rate in Customer Intelligence Platform Business (2015-2020) Figure 28. Verint Systems Total Revenue (US$ Million): 2019 Compared with 2018 Figure 29. Verint Systems Revenue Growth Rate in Customer Intelligence Platform Business (2015-2020) Figure 30. Janrain Total Revenue (US$ Million): 2019 Compared with 2018 Figure 31. Janrain Revenue Growth Rate in Customer Intelligence Platform Business (2015-2020) Figure 32. DataSift Total Revenue (US$ Million): 2019 Compared with 2018 Figure 33. DataSift Revenue Growth Rate in Customer Intelligence Platform Business (2015-2020) Figure 34. IBM Total Revenue (US$ Million): 2019 Compared with 2018 Figure 35. IBM Revenue Growth Rate in Customer Intelligence Platform Business (2015-2020) Figure 36. Oracle Total Revenue (US$ Million): 2019 Compared with 2018 Figure 37. Oracle Revenue Growth Rate in Customer Intelligence Platform Business (2015-2020) Figure 38. SAS Total Revenue (US$ Million): 2019 Compared with 2018 Figure 39. SAS Revenue Growth Rate in Customer Intelligence Platform Business (2015-2020) Figure 40. Selligent Total Revenue (US$ Million): 2019 Compared with 2018 Figure 41. Selligent Revenue Growth Rate in Customer Intelligence Platform Business (2015-2020) Figure 42. Vision Critical Total Revenue (US$ Million): 2019 Compared with 2018 Figure 43. Vision Critical Revenue Growth Rate in Customer Intelligence Platform Business (2015-2020) Figure 44. TrustSphere Total Revenue (US$ Million): 2019 Compared with 2018 Figure 45. TrustSphere Revenue Growth Rate in Customer Intelligence Platform Business (2015-2020) Figure 46. Umbel Total Revenue (US$ Million): 2019 Compared with 2018 Figure 47. Umbel Revenue Growth Rate in Customer Intelligence Platform Business (2015-2020) Figure 48. Bottom-up and Top-down Approaches for This Report Figure 49. Data Triangulation Figure 50. Key Executives Interviewed

AllSight Accenture Verint Systems Janrain DataSift IBM Oracle SAS Selligent Vision Critical TrustSphere Umbel