1 Smart Advisors Introduction and Market Overview 1.1 Objectives of the Study 1.2 Definition of Smart Advisors 1.3 Smart Advisors Market Scope and Market Size Estimation 1.3.1 Market Concentration Ratio and Market Maturity Analysis 1.3.2 Europe Smart Advisors Value and Growth Rate from 2014-2024 1.4 Market Segmentation 1.4.1 Types of Smart Advisors 1.4.2 Applications of Smart Advisors 1.4.3 Research Countries 1.5 Market Dynamics 1.5.1 Drivers 1.5.2 Limitations 1.5.3 Opportunities 1.6 Industry News and Policies by Countries 1.6.1 Industry News 1.6.2 Industry Policies 2 Industry Chain Analysis 2.1 Upstream Raw Material Suppliers of Smart Advisors Analysis 2.2 Major Players of Smart Advisors 2.2.1 Major Players Manufacturing Base and Market Share of Smart Advisors in 2018 2.2.2 Major Players Product Types in 2018 2.3 Smart Advisors Manufacturing Cost Structure Analysis 2.3.1 Consumption Process Analysis 2.3.2 Manufacturing Cost Structure of Smart Advisors 2.3.3 Raw Material Cost of Smart Advisors 2.3.4 Labor Cost of Smart Advisors 2.4 Market Channel Analysis of Smart Advisors 2.5 Major Downstream Buyers of Smart Advisors Analysis 3 Europe Smart Advisors Market, by Type 3.1 Europe Smart Advisors Value and Market Share by Type (2014-2019E) 3.2 Europe Smart Advisors Consumption and Market Share by Type (2014-2019E) 3.3 Europe Smart Advisors Value and Growth Rate by Type (2014-2019E) 3.3.1 Europe Smart Advisors Value and Growth Rate of Software 3.3.2 Europe Smart Advisors Value and Growth Rate of Services 3.3.3 Europe Smart Advisors Value and Growth Rate of Professional services 3.3.4 Europe Smart Advisors Value and Growth Rate of Managed services 3.4 Europe Smart Advisors Price Analysis by Type (2014-2019E) 4 Smart Advisors Market, by Application 4.1 Downstream Market Overview 4.2 Europe Smart Advisors Consumption and Market Share by Application (2014-2019E) 4.2.1 Europe Smart Advisors Consumption and Growth Rate of Websites (2014-2019E) 4.2.2 Europe Smart Advisors Consumption and Growth Rate of Contact Centers (2014-2019E) 4.2.3 Europe Smart Advisors Consumption and Growth Rate of Social media (2014-2019E) 4.2.4 Europe Smart Advisors Consumption and Growth Rate of Mobile platform (2014-2019E) 5 Europe Smart Advisors Consumption, Value ($) by Countries (2014-2019E) 5.1 Europe Smart Advisors Value and Market Share by Countries (2014-2019E) 5.2 Europe Smart Advisors Consumption and Market Share by Countries (2014-2019E) 5.3 Europe Smart Advisors Consumption, Value, Price and Gross Margin (2014-2019E) 5.4 Germany Smart Advisors Consumption, Value, Price and Gross Margin (2014-2019E) 5.5 UK Smart Advisors Consumption, Value, Price and Gross Margin (2014-2019E) 5.6 France Smart Advisors Consumption, Value, Price and Gross Margin (2014-2019E) 5.7 Italy Smart Advisors Consumption, Value, Price and Gross Margin (2014-2019E) 5.8 Spain Smart Advisors Consumption, Value, Price and Gross Margin (2014-2019E) 5.9 Russia Smart Advisors Consumption, Value, Price and Gross Margin (2014-2019E) 6 Competitive Landscape 6.1 Competitive Profile 6.2 CX Company 6.2.1 Company Profiles 6.2.2 Smart Advisors Product Introduction 6.2.3 CX Company Sales, Value, Price, Gross Margin 2014-2019E 6.2.4 CX Company Market Share of Smart Advisors Segmented by Region in 2018 6.3 24/7 Customer, Inc. 6.3.1 Company Profiles 6.3.2 Smart Advisors Product Introduction 6.3.3 24/7 Customer, Inc. Sales, Value, Price, Gross Margin 2014-2019E 6.3.4 24/7 Customer, Inc. Market Share of Smart Advisors Segmented by Region in 2018 6.4 Next IT Corporation 6.4.1 Company Profiles 6.4.2 Smart Advisors Product Introduction 6.4.3 Next IT Corporation Sales, Value, Price, Gross Margin 2014-2019E 6.4.4 Next IT Corporation Market Share of Smart Advisors Segmented by Region in 2018 6.5 Speaktoit, Inc. 6.5.1 Company Profiles 6.5.2 Smart Advisors Product Introduction 6.5.3 Speaktoit, Inc. Sales, Value, Price, Gross Margin 2014-2019E 6.5.4 Speaktoit, Inc. Market Share of Smart Advisors Segmented by Region in 2018 6.6 Creative Virtual Pvt. Ltd. 6.6.1 Company Profiles 6.6.2 Smart Advisors Product Introduction 6.6.3 Creative Virtual Pvt. Ltd. Sales, Value, Price, Gross Margin 2014-2019E 6.6.4 Creative Virtual Pvt. Ltd. Market Share of Smart Advisors Segmented by Region in 2018 6.7 Nuance Communications, Inc. 6.7.1 Company Profiles 6.7.2 Smart Advisors Product Introduction 6.7.3 Nuance Communications, Inc. Sales, Value, Price, Gross Margin 2014-2019E 6.7.4 Nuance Communications, Inc. Market Share of Smart Advisors Segmented by Region in 2018 6.8 Egain Corporation 6.8.1 Company Profiles 6.8.2 Smart Advisors Product Introduction 6.8.3 Egain Corporation Sales, Value, Price, Gross Margin 2014-2019E 6.8.4 Egain Corporation Market Share of Smart Advisors Segmented by Region in 2018 6.9 Codebaby (Idavatars), Inc. 6.9.1 Company Profiles 6.9.2 Smart Advisors Product Introduction 6.9.3 Codebaby (Idavatars), Inc. Sales, Value, Price, Gross Margin 2014-2019E 6.9.4 Codebaby (Idavatars), Inc. Market Share of Smart Advisors Segmented by Region in 2018 6.10 Artificial Solutions 6.10.1 Company Profiles 6.10.2 Smart Advisors Product Introduction 6.10.3 Artificial Solutions Sales, Value, Price, Gross Margin 2014-2019E 6.10.4 Artificial Solutions Market Share of Smart Advisors Segmented by Region in 2018 6.11 IBM Watson 6.11.1 Company Profiles 6.11.2 Smart Advisors Product Introduction 6.11.3 IBM Watson Sales, Value, Price, Gross Margin 2014-2019E 6.11.4 IBM Watson Market Share of Smart Advisors Segmented by Region in 2018 7 Europe Smart Advisors Market Analysis and Forecast by Type and Application 7.1 Europe Smart Advisors Market Value & Volume Forecast, by Type (2019-2024) 7.1.1 Software Market Value and Volume Forecast (2019-2024) 7.1.2 Services Market Value and Volume Forecast (2019-2024) 7.1.3 Professional services Market Value and Volume Forecast (2019-2024) 7.1.4 Managed services Market Value and Volume Forecast (2019-2024) 7.2 Europe Smart Advisors Market Value & Volume Forecast, by Application (2019-2024) 7.2.1 Websites Market Value and Volume Forecast (2019-2024) 7.2.2 Contact Centers Market Value and Volume Forecast (2019-2024) 7.2.3 Social media Market Value and Volume Forecast (2019-2024) 7.2.4 Mobile platform Market Value and Volume Forecast (2019-2024) 8 Smart Advisors Market Analysis and Forecast by Countries 8.1 Germany Market Value and Consumption Forecast (2019-2024) 8.2 UK Market Value and Consumption Forecast (2019-2024) 8.3 France Market Value and Consumption Forecast (2019-2024) 8.4 Italy Market Value and Consumption Forecast (2019-2024) 8.5 Spain Market Value and Consumption Forecast (2019-2024) 8.6 Russia Market Value and Consumption Forecast (2019-2024) 9 New Project Feasibility Analysis 9.1 Industry Barriers and New Entrants SWOT Analysis 9.2 Analysis and Suggestions on New Project Investment 10 Research Finding and Conclusion 11 Appendix 11.1 Methodology 11.2 Research Data Source

List of Tables and Figures Figure Product Picture of Smart Advisors Table Product Specification of Smart Advisors Figure Market Concentration Ratio and Market Maturity Analysis of Smart Advisors Figure Europe Smart Advisors Value ($) and Growth Rate from 2014-2024 Table Different Types of Smart Advisors Figure Europe Smart Advisors Value ($) Segment by Type from 2014-2019E Figure Europe Smart Advisors Market Share by Types in 2018 Figure Software Picture Figure Services Picture Figure Professional services Picture Figure Managed services Picture Table Different Applications of Smart Advisors Figure Europe Smart Advisors Value ($) Segment by Applications from 2014-2019E Figure Europe Smart Advisors Market Share by Applications in 2018 Figure Websites Picture Figure Contact Centers Picture Figure Social media Picture Figure Mobile platform Picture Table Research Countries of Smart Advisors Figure Europe Smart Advisors Market Share by Countries in 2018 Figure Germany Smart Advisors Consumption Value ($) and Growth Rate (2014-2019E) Figure UK Smart Advisors Consumption Value ($) and Growth Rate (2014-2019E) Figure France Smart Advisors Consumption Value ($) and Growth Rate (2014-2019E) Figure Italy Smart Advisors Consumption Value ($) and Growth Rate (2014-2019E) Figure Spain Smart Advisors Consumption Value ($) and Growth Rate (2014-2019E) Figure Russia Smart Advisors Consumption Value ($) and Growth Rate (2014-2019E) Table Emerging and Growing Market of Smart Advisors Table Industry News Table Industry Policies Figure Industry Chain Analysis of Smart Advisors Table Upstream Raw Material Suppliers of Smart Advisors with Contact Information Table Major Players Manufacturing Base and Market Share of Smart Advisors in 2018 Table Major Players Consumption Value Market Share of Smart Advisors in 2018 Table Major Players Smart Advisors Product Types in 2018 Figure Consumption Process of Smart Advisors Figure Manufacturing Cost Structure of Smart Advisors Figure Channel Status of Smart Advisors Table Major Distributors of Smart Advisors with Contact Information Table Major Downstream Buyers of Smart Advisors with Contact Information Table Europe Smart Advisors Value ($) by Type (2014-2019E) Table Europe Smart Advisors Value Share by Type (2014-2019E) Figure Europe Smart Advisors Value Share by Type (2014-2019E) Table Europe Smart Advisors Consumption by Type (2014-2019E) Table Europe Smart Advisors Consumption Share by Type (2014-2019E) Figure Europe Smart Advisors Consumption Share by Type (2014-2019E) Figure Software Picture Figure Services Picture Figure Professional services Picture Figure Managed services Picture Figure Europe Smart Advisors Value ($) and Growth Rate of Managed services Table Europe Smart Advisors Price by Type (2014-2019E) Figure Downstream Market Overview Table Europe Smart Advisors Consumption by Application (2014-2019E) Table Europe Smart Advisors Consumption Market Share by Application (2014-2019E) Figure Europe Smart Advisors Consumption Market Share by Application (2014-2019E) Figure Europe Smart Advisors Consumption and Growth Rate of Websites (2014-2019) Figure Europe Smart Advisors Consumption and Growth Rate of Contact Centers (2014-2019) Figure Europe Smart Advisors Consumption and Growth Rate of Social media (2014-2019) Figure Europe Smart Advisors Consumption and Growth Rate of Mobile platform (2014-2019) Table Europe Smart Advisors Value ($) by Countries (2014-2019E) Table Europe Smart Advisors Value Market Share by Countries (2014-2019E) Figure Europe Smart Advisors Value Market Share by Countries (2014-2019E) Table Europe Smart Advisors Consumption by Countries (2014-2019E) Table Europe Smart Advisors Consumption Market Share by Countries (2014-2019E) Figure Europe Smart Advisors Consumption Market Share by Countries (2014-2019E) Table Europe Smart Advisors Consumption, Value, Price and Gross Margin (2014-2019E) Table Germany Smart Advisors Consumption, Value, Price and Gross Margin (2014-2019E) Table UK Smart Advisors Consumption, Value, Price and Gross Margin (2014-2019E) Table France Smart Advisors Consumption, Value, Price and Gross Margin (2014-2019E) Table Italy Smart Advisors Consumption, Value, Price and Gross Margin (2014-2019E) Table Spain Smart Advisors Consumption, Value, Price and Gross Margin (2014-2019E) Table Russia Smart Advisors Consumption, Value, Price and Gross Margin (2014-2019E) Figure Top 3 Market Share of Smart Advisors Companies in 2018 Figure Top 6 Market Share of Smart Advisors Companies in 2018 Table Major Players Value ($) Share (2014-2019E) Table Company Profiles Table Product Introduction Table CX Company Sales, Value, Price, Gross Margin 2014-2019E Figure CX Company Sales and Growth Rate Figure CX Company Value ($) Market Share 2014-2019 Figure CX Company Market Share of Smart Advisors Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table 24/7 Customer, Inc. Sales, Value, Price, Gross Margin 2014-2019E Figure 24/7 Customer, Inc. Sales and Growth Rate Figure 24/7 Customer, Inc. Value ($) Market Share 2014-2019 Figure 24/7 Customer, Inc. Market Share of Smart Advisors Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Next IT Corporation Sales, Value, Price, Gross Margin 2014-2019E Figure Next IT Corporation Sales and Growth Rate Figure Next IT Corporation Value ($) Market Share 2014-2019 Figure Next IT Corporation Market Share of Smart Advisors Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Speaktoit, Inc. Sales, Value, Price, Gross Margin 2014-2019E Figure Speaktoit, Inc. Sales and Growth Rate Figure Speaktoit, Inc. Value ($) Market Share 2014-2019 Figure Speaktoit, Inc. Market Share of Smart Advisors Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Creative Virtual Pvt. Ltd. Sales, Value, Price, Gross Margin 2014-2019E Figure Creative Virtual Pvt. Ltd. Sales and Growth Rate Figure Creative Virtual Pvt. Ltd. Value ($) Market Share 2014-2019 Figure Creative Virtual Pvt. Ltd. Market Share of Smart Advisors Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Nuance Communications, Inc. Sales, Value, Price, Gross Margin 2014-2019E Figure Nuance Communications, Inc. Sales and Growth Rate Figure Nuance Communications, Inc. Value ($) Market Share 2014-2019 Figure Nuance Communications, Inc. Market Share of Smart Advisors Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Egain Corporation Sales, Value, Price, Gross Margin 2014-2019E Figure Egain Corporation Sales and Growth Rate Figure Egain Corporation Value ($) Market Share 2014-2019 Figure Egain Corporation Market Share of Smart Advisors Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Codebaby (Idavatars), Inc. Sales, Value, Price, Gross Margin 2014-2019E Figure Codebaby (Idavatars), Inc. Sales and Growth Rate Figure Codebaby (Idavatars), Inc. Value ($) Market Share 2014-2019 Figure Codebaby (Idavatars), Inc. Market Share of Smart Advisors Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table Artificial Solutions Sales, Value, Price, Gross Margin 2014-2019E Figure Artificial Solutions Sales and Growth Rate Figure Artificial Solutions Value ($) Market Share 2014-2019 Figure Artificial Solutions Market Share of Smart Advisors Segmented by Region in 2018 Table Company Profiles Table Product Introduction Table IBM Watson Sales, Value, Price, Gross Margin 2014-2019E Figure IBM Watson Sales and Growth Rate Figure IBM Watson Value ($) Market Share 2014-2019 Figure IBM Watson Market Share of Smart Advisors Segmented by Region in 2018 Table Europe Smart Advisors Market Value ($) Forecast, by Type Table Europe Smart Advisors Market Volume Forecast, by Type Table Europe Market Value ($) Forecast by Application (2019-2024) Table Europe Market Volume Forecast by Application (2019-2024) Figure Germany Market Value ($) and Growth Rate Forecast (2019-2024) Figure Germany Consumption and Growth Rate Forecast (2019-2024) Figure UK Market Value ($) and Growth Rate Forecast (2019-2024) Figure UK Consumption and Growth Rate Forecast (2019-2024) Figure France Market Value ($) and Growth Rate Forecast (2019-2024) Figure France Consumption and Growth Rate Forecast (2019-2024) Figure Italy Market Value ($) and Growth Rate Forecast (2019-2024) Figure Italy Consumption and Growth Rate Forecast (2019-2024) Figure Spain Market Value ($) and Growth Rate Forecast (2019-2024) Figure Spain Consumption and Growth Rate Forecast (2019-2024) Figure Russia Market Value ($) and Growth Rate Forecast (2019-2024) Figure Russia Consumption and Growth Rate Forecast (2019-2024) Figure Industry Resource/Technology/Labor Importance Analysis Table New Entrants SWOT Analysis Table New Project Analysis of Investment Recovery