1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered: Ranking by Speech Analytics Revenue 1.4 Market by Type 1.4.1 Global Speech Analytics Market Size Growth Rate by Type: 2020 VS 2026 1.4.2 On-Remise 1.4.3 Cloud 1.5 Market by Application 1.5.1 Global Speech Analytics Market Share by Application: 2020 VS 2026 1.5.2 Telecom 1.5.3 IT 1.5.4 Outsourcing 1.5.5 Others 1.6 Study Objectives 1.7 Years Considered 2 Global Growth Trends 2.1 Global Speech Analytics Market Perspective (2015-2026) 2.2 Global Speech Analytics Growth Trends by Regions 2.2.1 Speech Analytics Market Size by Regions: 2015 VS 2020 VS 2026 2.2.2 Speech Analytics Historic Market Share by Regions (2015-2020) 2.2.3 Speech Analytics Forecasted Market Size by Regions (2021-2026) 2.3 Industry Trends and Growth Strategy 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 2.3.5 Speech Analytics Market Growth Strategy 2.3.6 Primary Interviews with Key Speech Analytics Players (Opinion Leaders) 3 Competition Landscape by Key Players 3.1 Global Top Speech Analytics Players by Market Size 3.1.1 Global Top Speech Analytics Players by Revenue (2015-2020) 3.1.2 Global Speech Analytics Revenue Market Share by Players (2015-2020) 3.1.3 Global Speech Analytics Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.2 Global Speech Analytics Market Concentration Ratio 3.2.1 Global Speech Analytics Market Concentration Ratio (CR5 and HHI) 3.2.2 Global Top 10 and Top 5 Companies by Speech Analytics Revenue in 2019 3.3 Speech Analytics Key Players Head office and Area Served 3.4 Key Players Speech Analytics Product Solution and Service 3.5 Date of Enter into Speech Analytics Market 3.6 Mergers & Acquisitions, Expansion Plans 4 Market Size by Type (2015-2026) 4.1 Global Speech Analytics Historic Market Size by Type (2015-2020) 4.2 Global Speech Analytics Forecasted Market Size by Type (2021-2026) 5 Market Size by Application (2015-2026) 5.1 Global Speech Analytics Market Size by Application (2015-2020) 5.2 Global Speech Analytics Forecasted Market Size by Application (2021-2026) 6 North America 6.1 North America Speech Analytics Market Size (2015-2020) 6.2 Speech Analytics Key Players in North America (2019-2020) 6.3 North America Speech Analytics Market Size by Type (2015-2020) 6.4 North America Speech Analytics Market Size by Application (2015-2020) 7 Europe 7.1 Europe Speech Analytics Market Size (2015-2020) 7.2 Speech Analytics Key Players in Europe (2019-2020) 7.3 Europe Speech Analytics Market Size by Type (2015-2020) 7.4 Europe Speech Analytics Market Size by Application (2015-2020) 8 China 8.1 China Speech Analytics Market Size (2015-2020) 8.2 Speech Analytics Key Players in China (2019-2020) 8.3 China Speech Analytics Market Size by Type (2015-2020) 8.4 China Speech Analytics Market Size by Application (2015-2020) 9 Japan 9.1 Japan Speech Analytics Market Size (2015-2020) 9.2 Speech Analytics Key Players in Japan (2019-2020) 9.3 Japan Speech Analytics Market Size by Type (2015-2020) 9.4 Japan Speech Analytics Market Size by Application (2015-2020) 10 Southeast Asia 10.1 Southeast Asia Speech Analytics Market Size (2015-2020) 10.2 Speech Analytics Key Players in Southeast Asia (2019-2020) 10.3 Southeast Asia Speech Analytics Market Size by Type (2015-2020) 10.4 Southeast Asia Speech Analytics Market Size by Application (2015-2020) 11 India 11.1 India Speech Analytics Market Size (2015-2020) 11.2 Speech Analytics Key Players in India (2019-2020) 11.3 India Speech Analytics Market Size by Type (2015-2020) 11.4 India Speech Analytics Market Size by Application (2015-2020) 12 Central & South America 12.1 Central & South America Speech Analytics Market Size (2015-2020) 12.2 Speech Analytics Key Players in Central & South America (2019-2020) 12.3 Central & South America Speech Analytics Market Size by Type (2015-2020) 12.4 Central & South America Speech Analytics Market Size by Application (2015-2020) 13 Key Players Profiles 13.1 Interactive Intelligence Group 13.1.1 Interactive Intelligence Group Company Details 13.1.2 Interactive Intelligence Group Business Overview 13.1.3 Interactive Intelligence Group Speech Analytics Introduction 13.1.4 Interactive Intelligence Group Revenue in Speech Analytics Business (2015-2020)) 13.1.5 Interactive Intelligence Group Recent Development 13.2 NICE Systems 13.2.1 NICE Systems Company Details 13.2.2 NICE Systems Business Overview 13.2.3 NICE Systems Speech Analytics Introduction 13.2.4 NICE Systems Revenue in Speech Analytics Business (2015-2020) 13.2.5 NICE Systems Recent Development 13.3 Verint Systems 13.3.1 Verint Systems Company Details 13.3.2 Verint Systems Business Overview 13.3.3 Verint Systems Speech Analytics Introduction 13.3.4 Verint Systems Revenue in Speech Analytics Business (2015-2020) 13.3.5 Verint Systems Recent Development 13.4 Avaya 13.4.1 Avaya Company Details 13.4.2 Avaya Business Overview 13.4.3 Avaya Speech Analytics Introduction 13.4.4 Avaya Revenue in Speech Analytics Business (2015-2020) 13.4.5 Avaya Recent Development 13.5 Genesys 13.5.1 Genesys Company Details 13.5.2 Genesys Business Overview 13.5.3 Genesys Speech Analytics Introduction 13.5.4 Genesys Revenue in Speech Analytics Business (2015-2020) 13.5.5 Genesys Recent Development 13.6 Hewlett-Packard Enterprise 13.6.1 Hewlett-Packard Enterprise Company Details 13.6.2 Hewlett-Packard Enterprise Business Overview 13.6.3 Hewlett-Packard Enterprise Speech Analytics Introduction 13.6.4 Hewlett-Packard Enterprise Revenue in Speech Analytics Business (2015-2020) 13.6.5 Hewlett-Packard Enterprise Recent Development 13.7 inContact 13.7.1 inContact Company Details 13.7.2 inContact Business Overview 13.7.3 inContact Speech Analytics Introduction 13.7.4 inContact Revenue in Speech Analytics Business (2015-2020) 13.7.5 inContact Recent Development 13.8 Calabrio 13.8.1 Calabrio Company Details 13.8.2 Calabrio Business Overview 13.8.3 Calabrio Speech Analytics Introduction 13.8.4 Calabrio Revenue in Speech Analytics Business (2015-2020) 13.8.5 Calabrio Recent Development 13.9 CallMiner 13.9.1 CallMiner Company Details 13.9.2 CallMiner Business Overview 13.9.3 CallMiner Speech Analytics Introduction 13.9.4 CallMiner Revenue in Speech Analytics Business (2015-2020) 13.9.5 CallMiner Recent Development 13.10 ClaraBridge 13.10.1 ClaraBridge Company Details 13.10.2 ClaraBridge Business Overview 13.10.3 ClaraBridge Speech Analytics Introduction 13.10.4 ClaraBridge Revenue in Speech Analytics Business (2015-2020) 13.10.5 ClaraBridge Recent Development 14 Analyst's Viewpoints/Conclusions 15 Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.2 Data Source 15.2 Disclaimer 15.3 Author Details

List of Tables Table 1. Speech Analytics Key Market Segments Table 2. Key Players Covered: Ranking by Speech Analytics Revenue Table 3. Ranking of Global Top Speech Analytics Manufacturers by Revenue (US$ Million) in 2019 Table 4. Global Speech Analytics Market Size Growth Rate by Type (US$ Million): 2020 VS 2026 Table 5. Key Players of On-Remise Table 6. Key Players of Cloud Table 7. Global Speech Analytics Market Size Growth by Application (US$ Million): 2020 VS 2026 Table 8. Global Speech Analytics Market Size by Regions (US$ Million): 2020 VS 2026 Table 9. Global Speech Analytics Market Size by Regions (2015-2020) (US$ Million) Table 10. Global Speech Analytics Market Share by Regions (2015-2020) Table 11. Global Speech Analytics Forecasted Market Size by Regions (2021-2026) (US$ Million) Table 12. Global Speech Analytics Market Share by Regions (2021-2026) Table 13. Market Top Trends Table 14. Key Drivers: Impact Analysis Table 15. Key Challenges Table 16. Speech Analytics Market Growth Strategy Table 17. Main Points Interviewed from Key Speech Analytics Players Table 18. Global Speech Analytics Revenue by Players (2015-2020) (Million US$) Table 19. Global Speech Analytics Market Share by Players (2015-2020) Table 20. Global Top Speech Analytics Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Speech Analytics as of 2019) Table 21. Global Speech Analytics by Players Market Concentration Ratio (CR5 and HHI) Table 22. Key Players Headquarters and Area Served Table 23. Key Players Speech Analytics Product Solution and Service Table 24. Date of Enter into Speech Analytics Market Table 25. Mergers & Acquisitions, Expansion Plans Table 26. Global Speech Analytics Market Size by Type (2015-2020) (Million US$) Table 27. Global Speech Analytics Market Size Share by Type (2015-2020) Table 28. Global Speech Analytics Revenue Market Share by Type (2021-2026) Table 29. Global Speech Analytics Market Size Share by Application (2015-2020) Table 30. Global Speech Analytics Market Size by Application (2015-2020) (Million US$) Table 31. Global Speech Analytics Market Size Share by Application (2021-2026) Table 32. North America Key Players Speech Analytics Revenue (2019-2020) (Million US$) Table 33. North America Key Players Speech Analytics Market Share (2019-2020) Table 34. North America Speech Analytics Market Size by Type (2015-2020) (Million US$) Table 35. North America Speech Analytics Market Share by Type (2015-2020) Table 36. North America Speech Analytics Market Size by Application (2015-2020) (Million US$) Table 37. North America Speech Analytics Market Share by Application (2015-2020) Table 38. Europe Key Players Speech Analytics Revenue (2019-2020) (Million US$) Table 39. Europe Key Players Speech Analytics Market Share (2019-2020) Table 40. Europe Speech Analytics Market Size by Type (2015-2020) (Million US$) Table 41. Europe Speech Analytics Market Share by Type (2015-2020) Table 42. Europe Speech Analytics Market Size by Application (2015-2020) (Million US$) Table 43. Europe Speech Analytics Market Share by Application (2015-2020) Table 44. China Key Players Speech Analytics Revenue (2019-2020) (Million US$) Table 45. China Key Players Speech Analytics Market Share (2019-2020) Table 46. China Speech Analytics Market Size by Type (2015-2020) (Million US$) Table 47. China Speech Analytics Market Share by Type (2015-2020) Table 48. China Speech Analytics Market Size by Application (2015-2020) (Million US$) Table 49. China Speech Analytics Market Share by Application (2015-2020) Table 50. Japan Key Players Speech Analytics Revenue (2019-2020) (Million US$) Table 51. Japan Key Players Speech Analytics Market Share (2019-2020) Table 52. Japan Speech Analytics Market Size by Type (2015-2020) (Million US$) Table 53. Japan Speech Analytics Market Share by Type (2015-2020) Table 54. Japan Speech Analytics Market Size by Application (2015-2020) (Million US$) Table 55. Japan Speech Analytics Market Share by Application (2015-2020) Table 56. Southeast Asia Key Players Speech Analytics Revenue (2019-2020) (Million US$) Table 57. Southeast Asia Key Players Speech Analytics Market Share (2019-2020) Table 58. Southeast Asia Speech Analytics Market Size by Type (2015-2020) (Million US$) Table 59. Southeast Asia Speech Analytics Market Share by Type (2015-2020) Table 60. Southeast Asia Speech Analytics Market Size by Application (2015-2020) (Million US$) Table 61. Southeast Asia Speech Analytics Market Share by Application (2015-2020) Table 62. India Key Players Speech Analytics Revenue (2019-2020) (Million US$) Table 63. India Key Players Speech Analytics Market Share (2019-2020) Table 64. India Speech Analytics Market Size by Type (2015-2020) (Million US$) Table 65. India Speech Analytics Market Share by Type (2015-2020) Table 66. India Speech Analytics Market Size by Application (2015-2020) (Million US$) Table 67. India Speech Analytics Market Share by Application (2015-2020) Table 68. Central & South America Key Players Speech Analytics Revenue (2019-2020) (Million US$) Table 69. Central & South America Key Players Speech Analytics Market Share (2019-2020) Table 70. Central & South America Speech Analytics Market Size by Type (2015-2020) (Million US$) Table 71. Central & South America Speech Analytics Market Share by Type (2015-2020) Table 72. Central & South America Speech Analytics Market Size by Application (2015-2020) (Million US$) Table 73. Central & South America Speech Analytics Market Share by Application (2015-2020) Table 74. Interactive Intelligence Group Company Details Table 75. Interactive Intelligence Group Business Overview Table 76. Interactive Intelligence Group Product Table 77. Interactive Intelligence Group Revenue in Speech Analytics Business (2015-2020) (Million US$) Table 78. Interactive Intelligence Group Recent Development Table 79. NICE Systems Company Details Table 80. NICE Systems Business Overview Table 81. NICE Systems Product Table 82. NICE Systems Revenue in Speech Analytics Business (2015-2020) (Million US$) Table 83. NICE Systems Recent Development Table 84. Verint Systems Company Details Table 85. Verint Systems Business Overview Table 86. Verint Systems Product Table 87. Verint Systems Revenue in Speech Analytics Business (2015-2020) (Million US$) Table 88. Verint Systems Recent Development Table 89. Avaya Company Details Table 90. Avaya Business Overview Table 91. Avaya Product Table 92. Avaya Revenue in Speech Analytics Business (2015-2020) (Million US$) Table 93. Avaya Recent Development Table 94. Genesys Company Details Table 95. Genesys Business Overview Table 96. Genesys Product Table 97. Genesys Revenue in Speech Analytics Business (2015-2020) (Million US$) Table 98. Genesys Recent Development Table 99. Hewlett-Packard Enterprise Company Details Table 100. Hewlett-Packard Enterprise Business Overview Table 101. Hewlett-Packard Enterprise Product Table 102. Hewlett-Packard Enterprise Revenue in Speech Analytics Business (2015-2020) (Million US$) Table 103. Hewlett-Packard Enterprise Recent Development Table 104. inContact Company Details Table 105. inContact Business Overview Table 106. inContact Product Table 107. inContact Revenue in Speech Analytics Business (2015-2020) (Million US$) Table 108. inContact Recent Development Table 109. Calabrio Business Overview Table 110. Calabrio Product Table 111. Calabrio Company Details Table 112. Calabrio Revenue in Speech Analytics Business (2015-2020) (Million US$) Table 113. Calabrio Recent Development Table 114. CallMiner Company Details Table 115. CallMiner Business Overview Table 116. CallMiner Product Table 117. CallMiner Revenue in Speech Analytics Business (2015-2020) (Million US$) Table 118. CallMiner Recent Development Table 119. ClaraBridge Company Details Table 120. ClaraBridge Business Overview Table 121. ClaraBridge Product Table 122. ClaraBridge Revenue in Speech Analytics Business (2015-2020) (Million US$) Table 123. ClaraBridge Recent Development Table 124. Research Programs/Design for This Report Table 125. Key Data Information from Secondary Sources Table 126. Key Data Information from Primary Sources List of Figures Figure 1. Global Speech Analytics Market Share by Type: 2020 VS 2026 Figure 2. On-Remise Features Figure 3. Cloud Features Figure 4. Global Speech Analytics Market Share by Application: 2020 VS 2026 Figure 5. Telecom Case Studies Figure 6. IT Case Studies Figure 7. Outsourcing Case Studies Figure 8. Others Case Studies Figure 9. Speech Analytics Report Years Considered Figure 10. Global Speech Analytics Market Size YoY Growth 2015-2026 (US$ Million) Figure 11. Global Speech Analytics Market Share by Regions: 2020 VS 2026 Figure 12. Global Speech Analytics Market Share by Regions (2021-2026) Figure 13. Porter's Five Forces Analysis Figure 14. Global Speech Analytics Market Share by Players in 2019 Figure 15. Global Top Speech Analytics Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Speech Analytics as of 2019 Figure 16. The Top 10 and 5 Players Market Share by Speech Analytics Revenue in 2019 Figure 17. North America Speech Analytics Market Size YoY Growth (2015-2020) (Million US$) Figure 18. Europe Speech Analytics Market Size YoY Growth (2015-2020) (Million US$) Figure 19. China Speech Analytics Market Size YoY Growth (2015-2020) (Million US$) Figure 20. Japan Speech Analytics Market Size YoY Growth (2015-2020) (Million US$) Figure 21. Southeast Asia Speech Analytics Market Size YoY Growth (2015-2020) (Million US$) Figure 22. India Speech Analytics Market Size YoY Growth (2015-2020) (Million US$) Figure 23. Central & South America Speech Analytics Market Size YoY Growth (2015-2020) (Million US$) Figure 24. Bottom-up and Top-down Approaches for This Report Figure 25. Data Triangulation Figure 26. Key Executives Interviewed

Interactive Intelligence Group NICE Systems Verint Systems Avaya Genesys Hewlett-Packard Enterprise inContact Calabrio CallMiner ClaraBridge