1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global IT Service Desk Market Size Growth Rate by Type: 2016 VS 2021 VS 2027 1.2.2 Cloud based 1.2.3 On Premise 1.3 Market by Application 1.3.1 Global IT Service Desk Market Share by Application: 2016 VS 2021 VS 2027 1.3.2 SMBs 1.3.3 Large Enterprises 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global IT Service Desk Market Perspective (2016-2027) 2.2 IT Service Desk Growth Trends by Regions 2.2.1 IT Service Desk Market Size by Regions: 2016 VS 2021 VS 2027 2.2.2 IT Service Desk Historic Market Share by Regions (2016-2021) 2.2.3 IT Service Desk Forecasted Market Size by Regions (2022-2027) 2.3 IT Service Desk Industry Dynamic 2.3.1 IT Service Desk Market Trends 2.3.2 IT Service Desk Market Drivers 2.3.3 IT Service Desk Market Challenges 2.3.4 IT Service Desk Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top IT Service Desk Players by Revenue 3.1.1 Global Top IT Service Desk Players by Revenue (2016-2021) 3.1.2 Global IT Service Desk Revenue Market Share by Players (2016-2021) 3.2 Global IT Service Desk Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by IT Service Desk Revenue 3.4 Global IT Service Desk Market Concentration Ratio 3.4.1 Global IT Service Desk Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by IT Service Desk Revenue in 2020 3.5 IT Service Desk Key Players Head office and Area Served 3.6 Key Players IT Service Desk Product Solution and Service 3.7 Date of Enter into IT Service Desk Market 3.8 Mergers & Acquisitions, Expansion Plans 4 IT Service Desk Breakdown Data by Type 4.1 Global IT Service Desk Historic Market Size by Type (2016-2021) 4.2 Global IT Service Desk Forecasted Market Size by Type (2022-2027) 5 IT Service Desk Breakdown Data by Application 5.1 Global IT Service Desk Historic Market Size by Application (2016-2021) 5.2 Global IT Service Desk Forecasted Market Size by Application (2022-2027) 6 North America 6.1 North America IT Service Desk Market Size (2016-2027) 6.2 North America IT Service Desk Market Size by Type 6.2.1 North America IT Service Desk Market Size by Type (2016-2021) 6.2.2 North America IT Service Desk Market Size by Type (2022-2027) 6.2.3 North America IT Service Desk Market Size by Type (2016-2027) 6.3 North America IT Service Desk Market Size by Application 6.3.1 North America IT Service Desk Market Size by Application (2016-2021) 6.3.2 North America IT Service Desk Market Size by Application (2022-2027) 6.3.3 North America IT Service Desk Market Size by Application (2016-2027) 6.4 North America IT Service Desk Market Size by Country 6.4.1 North America IT Service Desk Market Size by Country (2016-2021) 6.4.2 North America IT Service Desk Market Size by Country (2022-2027) 6.4.3 United States 6.4.3 Canada 7 Europe 7.1 Europe IT Service Desk Market Size (2016-2027) 7.2 Europe IT Service Desk Market Size by Type 7.2.1 Europe IT Service Desk Market Size by Type (2016-2021) 7.2.2 Europe IT Service Desk Market Size by Type (2022-2027) 7.2.3 Europe IT Service Desk Market Size by Type (2016-2027) 7.3 Europe IT Service Desk Market Size by Application 7.3.1 Europe IT Service Desk Market Size by Application (2016-2021) 7.3.2 Europe IT Service Desk Market Size by Application (2022-2027) 7.3.3 Europe IT Service Desk Market Size by Application (2016-2027) 7.4 Europe IT Service Desk Market Size by Country 7.4.1 Europe IT Service Desk Market Size by Country (2016-2021) 7.4.2 Europe IT Service Desk Market Size by Country (2022-2027) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic 8 Asia-Pacific 8.1 Asia-Pacific IT Service Desk Market Size (2016-2027) 8.2 Asia-Pacific IT Service Desk Market Size by Type 8.2.1 Asia-Pacific IT Service Desk Market Size by Type (2016-2021) 8.2.2 Asia-Pacific IT Service Desk Market Size by Type (2022-2027) 8.2.3 Asia-Pacific IT Service Desk Market Size by Type (2016-2027) 8.3 Asia-Pacific IT Service Desk Market Size by Application 8.3.1 Asia-Pacific IT Service Desk Market Size by Application (2016-2021) 8.3.2 Asia-Pacific IT Service Desk Market Size by Application (2022-2027) 8.3.3 Asia-Pacific IT Service Desk Market Size by Application (2016-2027) 8.4 Asia-Pacific IT Service Desk Market Size by Region 8.4.1 Asia-Pacific IT Service Desk Market Size by Region (2016-2021) 8.4.2 Asia-Pacific IT Service Desk Market Size by Region (2022-2027) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America IT Service Desk Market Size (2016-2027) 9.2 Latin America IT Service Desk Market Size by Type 9.2.1 Latin America IT Service Desk Market Size by Type (2016-2021) 9.2.2 Latin America IT Service Desk Market Size by Type (2022-2027) 9.2.3 Latin America IT Service Desk Market Size by Type (2016-2027) 9.3 Latin America IT Service Desk Market Size by Application 9.3.1 Latin America IT Service Desk Market Size by Application (2016-2021) 9.3.2 Latin America IT Service Desk Market Size by Application (2022-2027) 9.3.3 Latin America IT Service Desk Market Size by Application (2016-2027) 9.4 Latin America IT Service Desk Market Size by Country 9.4.1 Latin America IT Service Desk Market Size by Country (2016-2021) 9.4.2 Latin America IT Service Desk Market Size by Country (2022-2027) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa IT Service Desk Market Size (2016-2027) 10.2 Middle East & Africa IT Service Desk Market Size by Type 10.2.1 Middle East & Africa IT Service Desk Market Size by Type (2016-2021) 10.2.2 Middle East & Africa IT Service Desk Market Size by Type (2022-2027) 10.2.3 Middle East & Africa IT Service Desk Market Size by Type (2016-2027) 10.3 Middle East & Africa IT Service Desk Market Size by Application 10.3.1 Middle East & Africa IT Service Desk Market Size by Application (2016-2021) 10.3.2 Middle East & Africa IT Service Desk Market Size by Application (2022-2027) 10.3.3 Middle East & Africa IT Service Desk Market Size by Application (2016-2027) 10.4 Middle East & Africa IT Service Desk Market Size by Country 10.4.1 Middle East & Africa IT Service Desk Market Size by Country (2016-2021) 10.4.2 Middle East & Africa IT Service Desk Market Size by Country (2022-2027) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 Samanage 11.1.1 Samanage Company Details 11.1.2 Samanage Business Overview 11.1.3 Samanage IT Service Desk Introduction 11.1.4 Samanage Revenue in IT Service Desk Business (2016-2021) 11.1.5 Samanage Recent Development 11.2 Freshservice 11.2.1 Freshservice Company Details 11.2.2 Freshservice Business Overview 11.2.3 Freshservice IT Service Desk Introduction 11.2.4 Freshservice Revenue in IT Service Desk Business (2016-2021) 11.2.5 Freshservice Recent Development 11.3 ManageEngine ServiceDesk 11.3.1 ManageEngine ServiceDesk Company Details 11.3.2 ManageEngine ServiceDesk Business Overview 11.3.3 ManageEngine ServiceDesk IT Service Desk Introduction 11.3.4 ManageEngine ServiceDesk Revenue in IT Service Desk Business (2016-2021) 11.3.5 ManageEngine ServiceDesk Recent Development 11.4 JIRA Service Desk 11.4.1 JIRA Service Desk Company Details 11.4.2 JIRA Service Desk Business Overview 11.4.3 JIRA Service Desk IT Service Desk Introduction 11.4.4 JIRA Service Desk Revenue in IT Service Desk Business (2016-2021) 11.4.5 JIRA Service Desk Recent Development 11.5 Zendesk 11.5.1 Zendesk Company Details 11.5.2 Zendesk Business Overview 11.5.3 Zendesk IT Service Desk Introduction 11.5.4 Zendesk Revenue in IT Service Desk Business (2016-2021) 11.5.5 Zendesk Recent Development 11.6 Track-It! 11.6.1 Track-It! Company Details 11.6.2 Track-It! Business Overview 11.6.3 Track-It! IT Service Desk Introduction 11.6.4 Track-It! Revenue in IT Service Desk Business (2016-2021) 11.6.5 Track-It! Recent Development 11.7 BMC Remedy 9 11.7.1 BMC Remedy 9 Company Details 11.7.2 BMC Remedy 9 Business Overview 11.7.3 BMC Remedy 9 IT Service Desk Introduction 11.7.4 BMC Remedy 9 Revenue in IT Service Desk Business (2016-2021) 11.7.5 BMC Remedy 9 Recent Development 11.8 Cherwell IT Service Management 11.8.1 Cherwell IT Service Management Company Details 11.8.2 Cherwell IT Service Management Business Overview 11.8.3 Cherwell IT Service Management IT Service Desk Introduction 11.8.4 Cherwell IT Service Management Revenue in IT Service Desk Business (2016-2021) 11.8.5 Cherwell IT Service Management Recent Development 11.9 Agiloft 11.9.1 Agiloft Company Details 11.9.2 Agiloft Business Overview 11.9.3 Agiloft IT Service Desk Introduction 11.9.4 Agiloft Revenue in IT Service Desk Business (2016-2021) 11.9.5 Agiloft Recent Development 11.10 Re:Desk 11.10.1 Re:Desk Company Details 11.10.2 Re:Desk Business Overview 11.10.3 Re:Desk IT Service Desk Introduction 11.10.4 Re:Desk Revenue in IT Service Desk Business (2016-2021) 11.10.5 Re:Desk Recent Development 11.11 ServiceNow 11.11.1 ServiceNow Company Details 11.11.2 ServiceNow Business Overview 11.11.3 ServiceNow IT Service Desk Introduction 11.11.4 ServiceNow Revenue in IT Service Desk Business (2016-2021) 11.11.5 ServiceNow Recent Development 11.12 GoToAssist 11.12.1 GoToAssist Company Details 11.12.2 GoToAssist Business Overview 11.12.3 GoToAssist IT Service Desk Introduction 11.12.4 GoToAssist Revenue in IT Service Desk Business (2016-2021) 11.12.5 GoToAssist Recent Development 11.13 Spiceworks 11.13.1 Spiceworks Company Details 11.13.2 Spiceworks Business Overview 11.13.3 Spiceworks IT Service Desk Introduction 11.13.4 Spiceworks Revenue in IT Service Desk Business (2016-2021) 11.13.5 Spiceworks Recent Development 11.14 EasyVista 11.14.1 EasyVista Company Details 11.14.2 EasyVista Business Overview 11.14.3 EasyVista IT Service Desk Introduction 11.14.4 EasyVista Revenue in IT Service Desk Business (2016-2021) 11.14.5 EasyVista Recent Development 11.15 Wolken 11.15.1 Wolken Company Details 11.15.2 Wolken Business Overview 11.15.3 Wolken IT Service Desk Introduction 11.15.4 Wolken Revenue in IT Service Desk Business (2016-2021) 11.15.5 Wolken Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global IT Service Desk Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027 Table 2. Key Players of Cloud based Table 3. Key Players of On Premise Table 4. Global IT Service Desk Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027 Table 5. Global IT Service Desk Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027 Table 6. Global IT Service Desk Market Size by Regions (2016-2021) & (US$ Million) Table 7. Global IT Service Desk Market Share by Regions (2016-2021) Table 8. Global IT Service Desk Forecasted Market Size by Regions (2022-2027) & (US$ Million) Table 9. Global IT Service Desk Market Share by Regions (2022-2027) Table 10. IT Service Desk Market Trends Table 11. IT Service Desk Market Drivers Table 12. IT Service Desk Market Challenges Table 13. IT Service Desk Market Restraints Table 14. Global IT Service Desk Revenue by Players (2016-2021) & (US$ Million) Table 15. Global IT Service Desk Market Share by Players (2016-2021) Table 16. Global Top IT Service Desk Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in IT Service Desk as of 2020) Table 17. Ranking of Global Top IT Service Desk Companies by Revenue (US$ Million) in 2020 Table 18. Global 5 Largest Players Market Share by IT Service Desk Revenue (CR5 and HHI) & (2016-2021) Table 19. Key Players Headquarters and Area Served Table 20. Key Players IT Service Desk Product Solution and Service Table 21. Date of Enter into IT Service Desk Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global IT Service Desk Market Size by Type (2016-2021) (US$ Million) Table 24. Global IT Service Desk Revenue Market Share by Type (2016-2021) Table 25. Global IT Service Desk Forecasted Market Size by Type (2022-2027) (US$ Million) Table 26. Global IT Service Desk Revenue Market Share by Type (2022-2027) & (US$ Million) Table 27. Global IT Service Desk Market Size Share by Application (2016-2021) & (US$ Million) Table 28. Global IT Service Desk Revenue Market Share by Application (2016-2021) Table 29. Global IT Service Desk Forecasted Market Size by Application (2022-2027) (US$ Million) Table 30. Global IT Service Desk Revenue Market Share by Application (2022-2027) & (US$ Million) Table 31. North America IT Service Desk Market Size by Type (2016-2021) (US$ Million) Table 32. North America IT Service Desk Market Size by Type (2022-2027) & (US$ Million) Table 33. North America IT Service Desk Market Size by Application (2016-2021) (US$ Million) Table 34. North America IT Service Desk Market Size by Application (2022-2027) & (US$ Million) Table 35. North America IT Service Desk Market Size by Country (2016-2021) & (US$ Million) Table 36. North America IT Service Desk Market Size by Country (2022-2027) & (US$ Million) Table 37. Europe IT Service Desk Market Size by Type (2016-2021) (US$ Million) Table 38. Europe IT Service Desk Market Size by Type (2022-2027) & (US$ Million) Table 39. Europe IT Service Desk Market Size by Application (2016-2021) (US$ Million) Table 40. Europe IT Service Desk Market Size by Application (2022-2027) & (US$ Million) Table 41. Europe IT Service Desk Market Size by Country (2016-2021) & (US$ Million) Table 42. Europe IT Service Desk Market Size by Country (2022-2027) & (US$ Million) Table 43. Asia-Pacific IT Service Desk Market Size by Type (2016-2021) (US$ Million) Table 44. Asia-Pacific IT Service Desk Market Size by Type (2022-2027) & (US$ Million) Table 45. Asia-Pacific IT Service Desk Market Size by Application (2016-2021) (US$ Million) Table 46. Asia-Pacific IT Service Desk Market Size by Application (2022-2027) & (US$ Million) Table 47. Asia-Pacific IT Service Desk Market Size by Region (2016-2021) & (US$ Million) Table 48. Asia-Pacific IT Service Desk Market Size by Region (2022-2027) & (US$ Million) Table 49. Latin America IT Service Desk Market Size by Type (2016-2021) (US$ Million) Table 50. Latin America IT Service Desk Market Size by Type (2022-2027) & (US$ Million) Table 51. Latin America IT Service Desk Market Size by Application (2016-2021) (US$ Million) Table 52. Latin America IT Service Desk Market Size by Application (2022-2027) & (US$ Million) Table 53. Latin America IT Service Desk Market Size by Country (2016-2021) & (US$ Million) Table 54. Latin America IT Service Desk Market Size by Country (2022-2027) & (US$ Million) Table 55. Middle East & Africa IT Service Desk Market Size by Type (2016-2021) (US$ Million) Table 56. Middle East & Africa IT Service Desk Market Size by Type (2022-2027) & (US$ Million) Table 57. Middle East & Africa IT Service Desk Market Size by Application (2016-2021) (US$ Million) Table 58. Middle East & Africa IT Service Desk Market Size by Application (2022-2027) & (US$ Million) Table 59. Middle East & Africa IT Service Desk Market Size by Country (2016-2021) & (US$ Million) Table 60. Middle East & Africa IT Service Desk Market Size by Country (2022-2027) & (US$ Million) Table 61. Samanage Company Details Table 62. Samanage Business Overview Table 63. Samanage IT Service Desk Product Table 64. Samanage Revenue in IT Service Desk Business (2016-2021) & (US$ Million) Table 65. Samanage Recent Development Table 66. Freshservice Company Details Table 67. Freshservice Business Overview Table 68. Freshservice IT Service Desk Product Table 69. Freshservice Revenue in IT Service Desk Business (2016-2021) & (US$ Million) Table 70. Freshservice Recent Development Table 71. ManageEngine ServiceDesk Company Details Table 72. ManageEngine ServiceDesk Business Overview Table 73. ManageEngine ServiceDesk IT Service Desk Product Table 74. ManageEngine ServiceDesk Revenue in IT Service Desk Business (2016-2021) & (US$ Million) Table 75. ManageEngine ServiceDesk Recent Development Table 76. JIRA Service Desk Company Details Table 77. JIRA Service Desk Business Overview Table 78. JIRA Service Desk IT Service Desk Product Table 79. JIRA Service Desk Revenue in IT Service Desk Business (2016-2021) & (US$ Million) Table 80. JIRA Service Desk Recent Development Table 81. Zendesk Company Details Table 82. Zendesk Business Overview Table 83. Zendesk IT Service Desk Product Table 84. Zendesk Revenue in IT Service Desk Business (2016-2021) & (US$ Million) Table 85. Zendesk Recent Development Table 86. Track-It! Company Details Table 87. Track-It! Business Overview Table 88. Track-It! IT Service Desk Product Table 89. Track-It! Revenue in IT Service Desk Business (2016-2021) & (US$ Million) Table 90. Track-It! Recent Development Table 91. BMC Remedy 9 Company Details Table 92. BMC Remedy 9 Business Overview Table 93. BMC Remedy 9 IT Service Desk Product Table 94. BMC Remedy 9 Revenue in IT Service Desk Business (2016-2021) & (US$ Million) Table 95. BMC Remedy 9 Recent Development Table 96. Cherwell IT Service Management Company Details Table 97. Cherwell IT Service Management Business Overview Table 98. Cherwell IT Service Management Revenue in IT Service Desk Business (2016-2021) & (US$ Million) Table 99. Cherwell IT Service Management Recent Development Table 100. Agiloft Company Details Table 101. Agiloft Business Overview Table 102. Agiloft IT Service Desk Product Table 103. Agiloft Revenue in IT Service Desk Business (2016-2021) & (US$ Million) Table 104. Agiloft Recent Development Table 105. Re:Desk Company Details Table 106. Re:Desk Business Overview Table 107. Re:Desk IT Service Desk Product Table 108. Re:Desk Revenue in IT Service Desk Business (2016-2021) & (US$ Million) Table 109. Re:Desk Recent Development Table 110. ServiceNow Company Details Table 111. ServiceNow Business Overview Table 112. ServiceNow IT Service Desk Product Table 113. ServiceNow Revenue in IT Service Desk Business (2016-2021) & (US$ Million) Table 114. ServiceNow Recent Development Table 115. GoToAssist Company Details Table 116. GoToAssist Business Overview Table 117. GoToAssist IT Service Desk Product Table 118. GoToAssist Revenue in IT Service Desk Business (2016-2021) & (US$ Million) Table 119. GoToAssist Recent Development Table 120. Spiceworks Company Details Table 121. Spiceworks Business Overview Table 122. Spiceworks IT Service Desk Product Table 123. Spiceworks Revenue in IT Service Desk Business (2016-2021) & (US$ Million) Table 124. Spiceworks Recent Development Table 125. EasyVista Company Details Table 126. EasyVista Business Overview Table 127. EasyVista IT Service Desk Product Table 128. EasyVista Revenue in IT Service Desk Business (2016-2021) & (US$ Million) Table 129. EasyVista Recent Development Table 130. Wolken Company Details Table 131. Wolken Business Overview Table 132. Wolken IT Service Desk Product Table 133. Wolken Revenue in IT Service Desk Business (2016-2021) & (US$ Million) Table 134. Wolken Recent Development Table 135. Research Programs/Design for This Report Table 136. Key Data Information from Secondary Sources Table 137. Key Data Information from Primary Sources List of Figures Figure 1. Global IT Service Desk Market Share by Type: 2020 VS 2027 Figure 2. Cloud based Features Figure 3. On Premise Features Figure 4. Global IT Service Desk Market Share by Application: 2020 VS 2027 Figure 5. SMBs Case Studies Figure 6. Large Enterprises Case Studies Figure 7. IT Service Desk Report Years Considered Figure 8. Global IT Service Desk Market Size (US$ Million), Year-over-Year: 2016-2027 Figure 9. Global IT Service Desk Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 10. Global IT Service Desk Market Share by Regions: 2020 VS 2027 Figure 11. Global IT Service Desk Market Share by Regions (2022-2027) Figure 12. Global IT Service Desk Market Share by Players in 2020 Figure 13. Global Top IT Service Desk Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in IT Service Desk as of 2020 Figure 14. The Top 10 and 5 Players Market Share by IT Service Desk Revenue in 2020 Figure 15. Global IT Service Desk Revenue Market Share by Type (2016-2021) Figure 16. Global IT Service Desk Revenue Market Share by Type (2022-2027) Figure 17. North America IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 18. North America IT Service Desk Market Share by Type (2016-2027) Figure 19. North America IT Service Desk Market Share by Application (2016-2027) Figure 20. North America IT Service Desk Market Share by Country (2016-2027) Figure 21. United States IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 22. Canada IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 23. Europe IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 24. Europe IT Service Desk Market Share by Type (2016-2027) Figure 25. Europe IT Service Desk Market Share by Application (2016-2027) Figure 26. Europe IT Service Desk Market Share by Country (2016-2027) Figure 27. Germany IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 28. France IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 29. U.K. IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 30. Italy IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 31. Russia IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 32. Nordic IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 33. Asia-Pacific IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 34. Asia-Pacific IT Service Desk Market Share by Type (2016-2027) Figure 35. Asia-Pacific IT Service Desk Market Share by Application (2016-2027) Figure 36. Asia-Pacific IT Service Desk Market Share by Region (2016-2027) Figure 37. China IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 38. Japan IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 39. South Korea IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 40. Southeast Asia IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 41. India IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 42. Australia IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 43. Latin America IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 44. Latin America IT Service Desk Market Share by Type (2016-2027) Figure 45. Latin America IT Service Desk Market Share by Application (2016-2027) Figure 46. Latin America IT Service Desk Market Share by Country (2016-2027) Figure 47. Mexico IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 48. Brazil IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 49. Middle East & Africa IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 50. Middle East & Africa IT Service Desk Market Share by Type (2016-2027) Figure 51. Middle East & Africa IT Service Desk Market Share by Application (2016-2027) Figure 52. Middle East & Africa IT Service Desk Market Share by Country (2016-2027) Figure 53. Turkey IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 54. Saudi Arabia IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 55. UAE IT Service Desk Market Size YoY Growth (2016-2027) & (US$ Million) Figure 56. Samanage Revenue Growth Rate in IT Service Desk Business (2016-2021) Figure 57. Freshservice Revenue Growth Rate in IT Service Desk Business (2016-2021) Figure 58. ManageEngine ServiceDesk Revenue Growth Rate in IT Service Desk Business (2016-2021) Figure 59. JIRA Service Desk Revenue Growth Rate in IT Service Desk Business (2016-2021) Figure 60. Zendesk Revenue Growth Rate in IT Service Desk Business (2016-2021) Figure 61. Track-It! Revenue Growth Rate in IT Service Desk Business (2016-2021) Figure 62. BMC Remedy 9 Revenue Growth Rate in IT Service Desk Business (2016-2021) Figure 63. Cherwell IT Service Management Revenue Growth Rate in IT Service Desk Business (2016-2021) Figure 64. Agiloft Revenue Growth Rate in IT Service Desk Business (2016-2021) Figure 65. Re:Desk Revenue Growth Rate in IT Service Desk Business (2016-2021) Figure 66. ServiceNow Revenue Growth Rate in IT Service Desk Business (2016-2021) Figure 67. GoToAssist Revenue Growth Rate in IT Service Desk Business (2016-2021) Figure 68. Spiceworks Revenue Growth Rate in IT Service Desk Business (2016-2021) Figure 69. EasyVista Revenue Growth Rate in IT Service Desk Business (2016-2021) Figure 70. Wolken Revenue Growth Rate in IT Service Desk Business (2016-2021) Figure 71. Bottom-up and Top-down Approaches for This Report Figure 72. Data Triangulation Figure 73. Key Executives Interviewed

Samanage Freshservice ManageEngine ServiceDesk JIRA Service Desk Zendesk Track-It! BMC Remedy 9 Cherwell IT Service Management Agiloft Re:Desk ServiceNow GoToAssist Spiceworks EasyVista Wolken