1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Customer Experience (CX) Journey Mapping Tools Market Size Growth Rate by Type: 2016 VS 2021 VS 2027 1.2.2 Cloud Based 1.2.3 On-Premises 1.3 Market by Application 1.3.1 Global Customer Experience (CX) Journey Mapping Tools Market Share by Application: 2016 VS 2021 VS 2027 1.3.2 Small Businesses 1.3.3 Midsized Businesses 1.3.4 Large Businesses 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Customer Experience (CX) Journey Mapping Tools Market Perspective (2016-2027) 2.2 Customer Experience (CX) Journey Mapping Tools Growth Trends by Regions 2.2.1 Customer Experience (CX) Journey Mapping Tools Market Size by Regions: 2016 VS 2021 VS 2027 2.2.2 Customer Experience (CX) Journey Mapping Tools Historic Market Share by Regions (2016-2021) 2.2.3 Customer Experience (CX) Journey Mapping Tools Forecasted Market Size by Regions (2022-2027) 2.3 Customer Experience (CX) Journey Mapping Tools Industry Dynamic 2.3.1 Customer Experience (CX) Journey Mapping Tools Market Trends 2.3.2 Customer Experience (CX) Journey Mapping Tools Market Drivers 2.3.3 Customer Experience (CX) Journey Mapping Tools Market Challenges 2.3.4 Customer Experience (CX) Journey Mapping Tools Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Customer Experience (CX) Journey Mapping Tools Players by Revenue 3.1.1 Global Top Customer Experience (CX) Journey Mapping Tools Players by Revenue (2016-2021) 3.1.2 Global Customer Experience (CX) Journey Mapping Tools Revenue Market Share by Players (2016-2021) 3.2 Global Customer Experience (CX) Journey Mapping Tools Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by Customer Experience (CX) Journey Mapping Tools Revenue 3.4 Global Customer Experience (CX) Journey Mapping Tools Market Concentration Ratio 3.4.1 Global Customer Experience (CX) Journey Mapping Tools Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Customer Experience (CX) Journey Mapping Tools Revenue in 2020 3.5 Customer Experience (CX) Journey Mapping Tools Key Players Head office and Area Served 3.6 Key Players Customer Experience (CX) Journey Mapping Tools Product Solution and Service 3.7 Date of Enter into Customer Experience (CX) Journey Mapping Tools Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Customer Experience (CX) Journey Mapping Tools Breakdown Data by Type 4.1 Global Customer Experience (CX) Journey Mapping Tools Historic Market Size by Type (2016-2021) 4.2 Global Customer Experience (CX) Journey Mapping Tools Forecasted Market Size by Type (2022-2027) 5 Customer Experience (CX) Journey Mapping Tools Breakdown Data by Application 5.1 Global Customer Experience (CX) Journey Mapping Tools Historic Market Size by Application (2016-2021) 5.2 Global Customer Experience (CX) Journey Mapping Tools Forecasted Market Size by Application (2022-2027) 6 North America 6.1 North America Customer Experience (CX) Journey Mapping Tools Market Size (2016-2027) 6.2 North America Customer Experience (CX) Journey Mapping Tools Market Size by Type 6.2.1 North America Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2021) 6.2.2 North America Customer Experience (CX) Journey Mapping Tools Market Size by Type (2022-2027) 6.2.3 North America Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2027) 6.3 North America Customer Experience (CX) Journey Mapping Tools Market Size by Application 6.3.1 North America Customer Experience (CX) Journey Mapping Tools Market Size by Application (2016-2021) 6.3.2 North America Customer Experience (CX) Journey Mapping Tools Market Size by Application (2022-2027) 6.3.3 North America Customer Experience (CX) Journey Mapping Tools Market Size by Application (2016-2027) 6.4 North America Customer Experience (CX) Journey Mapping Tools Market Size by Country 6.4.1 North America Customer Experience (CX) Journey Mapping Tools Market Size by Country (2016-2021) 6.4.2 North America Customer Experience (CX) Journey Mapping Tools Market Size by Country (2022-2027) 6.4.3 United States 6.4.3 Canada 7 Europe 7.1 Europe Customer Experience (CX) Journey Mapping Tools Market Size (2016-2027) 7.2 Europe Customer Experience (CX) Journey Mapping Tools Market Size by Type 7.2.1 Europe Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2021) 7.2.2 Europe Customer Experience (CX) Journey Mapping Tools Market Size by Type (2022-2027) 7.2.3 Europe Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2027) 7.3 Europe Customer Experience (CX) Journey Mapping Tools Market Size by Application 7.3.1 Europe Customer Experience (CX) Journey Mapping Tools Market Size by Application (2016-2021) 7.3.2 Europe Customer Experience (CX) Journey Mapping Tools Market Size by Application (2022-2027) 7.3.3 Europe Customer Experience (CX) Journey Mapping Tools Market Size by Application (2016-2027) 7.4 Europe Customer Experience (CX) Journey Mapping Tools Market Size by Country 7.4.1 Europe Customer Experience (CX) Journey Mapping Tools Market Size by Country (2016-2021) 7.4.2 Europe Customer Experience (CX) Journey Mapping Tools Market Size by Country (2022-2027) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic 8 Asia-Pacific 8.1 Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size (2016-2027) 8.2 Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Type 8.2.1 Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2021) 8.2.2 Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Type (2022-2027) 8.2.3 Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2027) 8.3 Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Application 8.3.1 Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Application (2016-2021) 8.3.2 Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Application (2022-2027) 8.3.3 Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Application (2016-2027) 8.4 Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Region 8.4.1 Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Region (2016-2021) 8.4.2 Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Region (2022-2027) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America Customer Experience (CX) Journey Mapping Tools Market Size (2016-2027) 9.2 Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Type 9.2.1 Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2021) 9.2.2 Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Type (2022-2027) 9.2.3 Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2027) 9.3 Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Application 9.3.1 Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Application (2016-2021) 9.3.2 Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Application (2022-2027) 9.3.3 Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Application (2016-2027) 9.4 Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Country 9.4.1 Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Country (2016-2021) 9.4.2 Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Country (2022-2027) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size (2016-2027) 10.2 Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Type 10.2.1 Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2021) 10.2.2 Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Type (2022-2027) 10.2.3 Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2027) 10.3 Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Application 10.3.1 Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Application (2016-2021) 10.3.2 Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Application (2022-2027) 10.3.3 Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Application (2016-2027) 10.4 Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Country 10.4.1 Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Country (2016-2021) 10.4.2 Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Country (2022-2027) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 Microsoft 11.1.1 Microsoft Company Details 11.1.2 Microsoft Business Overview 11.1.3 Microsoft Customer Experience (CX) Journey Mapping Tools Introduction 11.1.4 Microsoft Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) 11.1.5 Microsoft Recent Development 11.2 Gliffy 11.2.1 Gliffy Company Details 11.2.2 Gliffy Business Overview 11.2.3 Gliffy Customer Experience (CX) Journey Mapping Tools Introduction 11.2.4 Gliffy Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) 11.2.5 Gliffy Recent Development 11.3 Canvanizer 11.3.1 Canvanizer Company Details 11.3.2 Canvanizer Business Overview 11.3.3 Canvanizer Customer Experience (CX) Journey Mapping Tools Introduction 11.3.4 Canvanizer Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) 11.3.5 Canvanizer Recent Development 11.4 Xmind 11.4.1 Xmind Company Details 11.4.2 Xmind Business Overview 11.4.3 Xmind Customer Experience (CX) Journey Mapping Tools Introduction 11.4.4 Xmind Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) 11.4.5 Xmind Recent Development 11.5 OmniGraffle 11.5.1 OmniGraffle Company Details 11.5.2 OmniGraffle Business Overview 11.5.3 OmniGraffle Customer Experience (CX) Journey Mapping Tools Introduction 11.5.4 OmniGraffle Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) 11.5.5 OmniGraffle Recent Development 11.6 Smaply 11.6.1 Smaply Company Details 11.6.2 Smaply Business Overview 11.6.3 Smaply Customer Experience (CX) Journey Mapping Tools Introduction 11.6.4 Smaply Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) 11.6.5 Smaply Recent Development 11.7 Touchpoint 11.7.1 Touchpoint Company Details 11.7.2 Touchpoint Business Overview 11.7.3 Touchpoint Customer Experience (CX) Journey Mapping Tools Introduction 11.7.4 Touchpoint Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) 11.7.5 Touchpoint Recent Development 11.8 IBM 11.8.1 IBM Company Details 11.8.2 IBM Business Overview 11.8.3 IBM Customer Experience (CX) Journey Mapping Tools Introduction 11.8.4 IBM Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) 11.8.5 IBM Recent Development 11.9 Smartlook 11.9.1 Smartlook Company Details 11.9.2 Smartlook Business Overview 11.9.3 Smartlook Customer Experience (CX) Journey Mapping Tools Introduction 11.9.4 Smartlook Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) 11.9.5 Smartlook Recent Development 11.10 UXPressia 11.10.1 UXPressia Company Details 11.10.2 UXPressia Business Overview 11.10.3 UXPressia Customer Experience (CX) Journey Mapping Tools Introduction 11.10.4 UXPressia Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) 11.10.5 UXPressia Recent Development 11.11 Piwik PRO 11.11.1 Piwik PRO Company Details 11.11.2 Piwik PRO Business Overview 11.11.3 Piwik PRO Customer Experience (CX) Journey Mapping Tools Introduction 11.11.4 Piwik PRO Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) 11.11.5 Piwik PRO Recent Development 11.12 Custellence 11.12.1 Custellence Company Details 11.12.2 Custellence Business Overview 11.12.3 Custellence Customer Experience (CX) Journey Mapping Tools Introduction 11.12.4 Custellence Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) 11.12.5 Custellence Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Customer Experience (CX) Journey Mapping Tools Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027 Table 2. Key Players of Cloud Based Table 3. Key Players of On-Premises Table 4. Global Customer Experience (CX) Journey Mapping Tools Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027 Table 5. Global Customer Experience (CX) Journey Mapping Tools Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027 Table 6. Global Customer Experience (CX) Journey Mapping Tools Market Size by Regions (2016-2021) & (US$ Million) Table 7. Global Customer Experience (CX) Journey Mapping Tools Market Share by Regions (2016-2021) Table 8. Global Customer Experience (CX) Journey Mapping Tools Forecasted Market Size by Regions (2022-2027) & (US$ Million) Table 9. Global Customer Experience (CX) Journey Mapping Tools Market Share by Regions (2022-2027) Table 10. Customer Experience (CX) Journey Mapping Tools Market Trends Table 11. Customer Experience (CX) Journey Mapping Tools Market Drivers Table 12. Customer Experience (CX) Journey Mapping Tools Market Challenges Table 13. Customer Experience (CX) Journey Mapping Tools Market Restraints Table 14. Global Customer Experience (CX) Journey Mapping Tools Revenue by Players (2016-2021) & (US$ Million) Table 15. Global Customer Experience (CX) Journey Mapping Tools Market Share by Players (2016-2021) Table 16. Global Top Customer Experience (CX) Journey Mapping Tools Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Experience (CX) Journey Mapping Tools as of 2020) Table 17. Ranking of Global Top Customer Experience (CX) Journey Mapping Tools Companies by Revenue (US$ Million) in 2020 Table 18. Global 5 Largest Players Market Share by Customer Experience (CX) Journey Mapping Tools Revenue (CR5 and HHI) & (2016-2021) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Customer Experience (CX) Journey Mapping Tools Product Solution and Service Table 21. Date of Enter into Customer Experience (CX) Journey Mapping Tools Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2021) (US$ Million) Table 24. Global Customer Experience (CX) Journey Mapping Tools Revenue Market Share by Type (2016-2021) Table 25. Global Customer Experience (CX) Journey Mapping Tools Forecasted Market Size by Type (2022-2027) (US$ Million) Table 26. Global Customer Experience (CX) Journey Mapping Tools Revenue Market Share by Type (2022-2027) & (US$ Million) Table 27. Global Customer Experience (CX) Journey Mapping Tools Market Size Share by Application (2016-2021) & (US$ Million) Table 28. Global Customer Experience (CX) Journey Mapping Tools Revenue Market Share by Application (2016-2021) Table 29. Global Customer Experience (CX) Journey Mapping Tools Forecasted Market Size by Application (2022-2027) (US$ Million) Table 30. Global Customer Experience (CX) Journey Mapping Tools Revenue Market Share by Application (2022-2027) & (US$ Million) Table 31. North America Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2021) (US$ Million) Table 32. North America Customer Experience (CX) Journey Mapping Tools Market Size by Type (2022-2027) & (US$ Million) Table 33. North America Customer Experience (CX) Journey Mapping Tools Market Size by Application (2016-2021) (US$ Million) Table 34. North America Customer Experience (CX) Journey Mapping Tools Market Size by Application (2022-2027) & (US$ Million) Table 35. North America Customer Experience (CX) Journey Mapping Tools Market Size by Country (2016-2021) & (US$ Million) Table 36. North America Customer Experience (CX) Journey Mapping Tools Market Size by Country (2022-2027) & (US$ Million) Table 37. Europe Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2021) (US$ Million) Table 38. Europe Customer Experience (CX) Journey Mapping Tools Market Size by Type (2022-2027) & (US$ Million) Table 39. Europe Customer Experience (CX) Journey Mapping Tools Market Size by Application (2016-2021) (US$ Million) Table 40. Europe Customer Experience (CX) Journey Mapping Tools Market Size by Application (2022-2027) & (US$ Million) Table 41. Europe Customer Experience (CX) Journey Mapping Tools Market Size by Country (2016-2021) & (US$ Million) Table 42. Europe Customer Experience (CX) Journey Mapping Tools Market Size by Country (2022-2027) & (US$ Million) Table 43. Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2021) (US$ Million) Table 44. Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Type (2022-2027) & (US$ Million) Table 45. Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Application (2016-2021) (US$ Million) Table 46. Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Application (2022-2027) & (US$ Million) Table 47. Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Region (2016-2021) & (US$ Million) Table 48. Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size by Region (2022-2027) & (US$ Million) Table 49. Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2021) (US$ Million) Table 50. Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Type (2022-2027) & (US$ Million) Table 51. Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Application (2016-2021) (US$ Million) Table 52. Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Application (2022-2027) & (US$ Million) Table 53. Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Country (2016-2021) & (US$ Million) Table 54. Latin America Customer Experience (CX) Journey Mapping Tools Market Size by Country (2022-2027) & (US$ Million) Table 55. Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Type (2016-2021) (US$ Million) Table 56. Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Type (2022-2027) & (US$ Million) Table 57. Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Application (2016-2021) (US$ Million) Table 58. Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Application (2022-2027) & (US$ Million) Table 59. Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Country (2016-2021) & (US$ Million) Table 60. Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size by Country (2022-2027) & (US$ Million) Table 61. Microsoft Company Details Table 62. Microsoft Business Overview Table 63. Microsoft Customer Experience (CX) Journey Mapping Tools Product Table 64. Microsoft Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) & (US$ Million) Table 65. Microsoft Recent Development Table 66. Gliffy Company Details Table 67. Gliffy Business Overview Table 68. Gliffy Customer Experience (CX) Journey Mapping Tools Product Table 69. Gliffy Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) & (US$ Million) Table 70. Gliffy Recent Development Table 71. Canvanizer Company Details Table 72. Canvanizer Business Overview Table 73. Canvanizer Customer Experience (CX) Journey Mapping Tools Product Table 74. Canvanizer Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) & (US$ Million) Table 75. Canvanizer Recent Development Table 76. Xmind Company Details Table 77. Xmind Business Overview Table 78. Xmind Customer Experience (CX) Journey Mapping Tools Product Table 79. Xmind Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) & (US$ Million) Table 80. Xmind Recent Development Table 81. OmniGraffle Company Details Table 82. OmniGraffle Business Overview Table 83. OmniGraffle Customer Experience (CX) Journey Mapping Tools Product Table 84. OmniGraffle Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) & (US$ Million) Table 85. OmniGraffle Recent Development Table 86. Smaply Company Details Table 87. Smaply Business Overview Table 88. Smaply Customer Experience (CX) Journey Mapping Tools Product Table 89. Smaply Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) & (US$ Million) Table 90. Smaply Recent Development Table 91. Touchpoint Company Details Table 92. Touchpoint Business Overview Table 93. Touchpoint Customer Experience (CX) Journey Mapping Tools Product Table 94. Touchpoint Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) & (US$ Million) Table 95. Touchpoint Recent Development Table 96. IBM Company Details Table 97. IBM Business Overview Table 98. IBM Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) & (US$ Million) Table 99. IBM Recent Development Table 100. Smartlook Company Details Table 101. Smartlook Business Overview Table 102. Smartlook Customer Experience (CX) Journey Mapping Tools Product Table 103. Smartlook Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) & (US$ Million) Table 104. Smartlook Recent Development Table 105. UXPressia Company Details Table 106. UXPressia Business Overview Table 107. UXPressia Customer Experience (CX) Journey Mapping Tools Product Table 108. UXPressia Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) & (US$ Million) Table 109. UXPressia Recent Development Table 110. Piwik PRO Company Details Table 111. Piwik PRO Business Overview Table 112. Piwik PRO Customer Experience (CX) Journey Mapping Tools Product Table 113. Piwik PRO Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) & (US$ Million) Table 114. Piwik PRO Recent Development Table 115. Custellence Company Details Table 116. Custellence Business Overview Table 117. Custellence Customer Experience (CX) Journey Mapping Tools Product Table 118. Custellence Revenue in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) & (US$ Million) Table 119. Custellence Recent Development Table 120. Research Programs/Design for This Report Table 121. Key Data Information from Secondary Sources Table 122. Key Data Information from Primary Sources List of Figures Figure 1. Global Customer Experience (CX) Journey Mapping Tools Market Share by Type: 2020 VS 2027 Figure 2. Cloud Based Features Figure 3. On-Premises Features Figure 4. Global Customer Experience (CX) Journey Mapping Tools Market Share by Application: 2020 VS 2027 Figure 5. Small Businesses Case Studies Figure 6. Midsized Businesses Case Studies Figure 7. Large Businesses Case Studies Figure 8. Customer Experience (CX) Journey Mapping Tools Report Years Considered Figure 9. Global Customer Experience (CX) Journey Mapping Tools Market Size (US$ Million), Year-over-Year: 2016-2027 Figure 10. Global Customer Experience (CX) Journey Mapping Tools Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 11. Global Customer Experience (CX) Journey Mapping Tools Market Share by Regions: 2020 VS 2027 Figure 12. Global Customer Experience (CX) Journey Mapping Tools Market Share by Regions (2022-2027) Figure 13. Global Customer Experience (CX) Journey Mapping Tools Market Share by Players in 2020 Figure 14. Global Top Customer Experience (CX) Journey Mapping Tools Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Experience (CX) Journey Mapping Tools as of 2020 Figure 15. The Top 10 and 5 Players Market Share by Customer Experience (CX) Journey Mapping Tools Revenue in 2020 Figure 16. Global Customer Experience (CX) Journey Mapping Tools Revenue Market Share by Type (2016-2021) Figure 17. Global Customer Experience (CX) Journey Mapping Tools Revenue Market Share by Type (2022-2027) Figure 18. North America Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 19. North America Customer Experience (CX) Journey Mapping Tools Market Share by Type (2016-2027) Figure 20. North America Customer Experience (CX) Journey Mapping Tools Market Share by Application (2016-2027) Figure 21. North America Customer Experience (CX) Journey Mapping Tools Market Share by Country (2016-2027) Figure 22. United States Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 23. Canada Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 24. Europe Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 25. Europe Customer Experience (CX) Journey Mapping Tools Market Share by Type (2016-2027) Figure 26. Europe Customer Experience (CX) Journey Mapping Tools Market Share by Application (2016-2027) Figure 27. Europe Customer Experience (CX) Journey Mapping Tools Market Share by Country (2016-2027) Figure 28. Germany Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 29. France Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 30. U.K. Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 31. Italy Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 32. Russia Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 33. Nordic Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 34. Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 35. Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Share by Type (2016-2027) Figure 36. Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Share by Application (2016-2027) Figure 37. Asia-Pacific Customer Experience (CX) Journey Mapping Tools Market Share by Region (2016-2027) Figure 38. China Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 39. Japan Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 40. South Korea Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 41. Southeast Asia Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 42. India Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 43. Australia Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 44. Latin America Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 45. Latin America Customer Experience (CX) Journey Mapping Tools Market Share by Type (2016-2027) Figure 46. Latin America Customer Experience (CX) Journey Mapping Tools Market Share by Application (2016-2027) Figure 47. Latin America Customer Experience (CX) Journey Mapping Tools Market Share by Country (2016-2027) Figure 48. Mexico Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 49. Brazil Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 50. Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 51. Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Share by Type (2016-2027) Figure 52. Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Share by Application (2016-2027) Figure 53. Middle East & Africa Customer Experience (CX) Journey Mapping Tools Market Share by Country (2016-2027) Figure 54. Turkey Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 55. Saudi Arabia Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 56. UAE Customer Experience (CX) Journey Mapping Tools Market Size YoY Growth (2016-2027) & (US$ Million) Figure 57. Microsoft Revenue Growth Rate in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) Figure 58. Gliffy Revenue Growth Rate in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) Figure 59. Canvanizer Revenue Growth Rate in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) Figure 60. Xmind Revenue Growth Rate in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) Figure 61. OmniGraffle Revenue Growth Rate in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) Figure 62. Smaply Revenue Growth Rate in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) Figure 63. Touchpoint Revenue Growth Rate in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) Figure 64. IBM Revenue Growth Rate in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) Figure 65. Smartlook Revenue Growth Rate in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) Figure 66. UXPressia Revenue Growth Rate in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) Figure 67. Piwik PRO Revenue Growth Rate in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) Figure 68. Custellence Revenue Growth Rate in Customer Experience (CX) Journey Mapping Tools Business (2016-2021) Figure 69. Bottom-up and Top-down Approaches for This Report Figure 70. Data Triangulation Figure 71. Key Executives Interviewed

Microsoft Gliffy Canvanizer Xmind OmniGraffle Smaply Touchpoint IBM Smartlook UXPressia Piwik PRO Custellence