1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Speech Based Interactive Voice Response Software Market Size Growth Rate by Type: 2016 VS 2021 VS 2027 1.2.2 Cloud-based 1.2.3 On Premise 1.3 Market by Application 1.3.1 Global Speech Based Interactive Voice Response Software Market Share by Application: 2016 VS 2021 VS 2027 1.3.2 Large Enterprise 1.3.3 Medium Enterprise 1.3.4 Small Enterprise 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Speech Based Interactive Voice Response Software Market Perspective (2016-2027) 2.2 Speech Based Interactive Voice Response Software Growth Trends by Regions 2.2.1 Speech Based Interactive Voice Response Software Market Size by Regions: 2016 VS 2021 VS 2027 2.2.2 Speech Based Interactive Voice Response Software Historic Market Share by Regions (2016-2021) 2.2.3 Speech Based Interactive Voice Response Software Forecasted Market Size by Regions (2022-2027) 2.3 Speech Based Interactive Voice Response Software Industry Dynamic 2.3.1 Speech Based Interactive Voice Response Software Market Trends 2.3.2 Speech Based Interactive Voice Response Software Market Drivers 2.3.3 Speech Based Interactive Voice Response Software Market Challenges 2.3.4 Speech Based Interactive Voice Response Software Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Speech Based Interactive Voice Response Software Players by Revenue 3.1.1 Global Top Speech Based Interactive Voice Response Software Players by Revenue (2016-2021) 3.1.2 Global Speech Based Interactive Voice Response Software Revenue Market Share by Players (2016-2021) 3.2 Global Speech Based Interactive Voice Response Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by Speech Based Interactive Voice Response Software Revenue 3.4 Global Speech Based Interactive Voice Response Software Market Concentration Ratio 3.4.1 Global Speech Based Interactive Voice Response Software Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Speech Based Interactive Voice Response Software Revenue in 2020 3.5 Speech Based Interactive Voice Response Software Key Players Head office and Area Served 3.6 Key Players Speech Based Interactive Voice Response Software Product Solution and Service 3.7 Date of Enter into Speech Based Interactive Voice Response Software Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Speech Based Interactive Voice Response Software Breakdown Data by Type 4.1 Global Speech Based Interactive Voice Response Software Historic Market Size by Type (2016-2021) 4.2 Global Speech Based Interactive Voice Response Software Forecasted Market Size by Type (2022-2027) 5 Speech Based Interactive Voice Response Software Breakdown Data by Application 5.1 Global Speech Based Interactive Voice Response Software Historic Market Size by Application (2016-2021) 5.2 Global Speech Based Interactive Voice Response Software Forecasted Market Size by Application (2022-2027) 6 North America 6.1 North America Speech Based Interactive Voice Response Software Market Size (2016-2027) 6.2 North America Speech Based Interactive Voice Response Software Market Size by Type 6.2.1 North America Speech Based Interactive Voice Response Software Market Size by Type (2016-2021) 6.2.2 North America Speech Based Interactive Voice Response Software Market Size by Type (2022-2027) 6.2.3 North America Speech Based Interactive Voice Response Software Market Size by Type (2016-2027) 6.3 North America Speech Based Interactive Voice Response Software Market Size by Application 6.3.1 North America Speech Based Interactive Voice Response Software Market Size by Application (2016-2021) 6.3.2 North America Speech Based Interactive Voice Response Software Market Size by Application (2022-2027) 6.3.3 North America Speech Based Interactive Voice Response Software Market Size by Application (2016-2027) 6.4 North America Speech Based Interactive Voice Response Software Market Size by Country 6.4.1 North America Speech Based Interactive Voice Response Software Market Size by Country (2016-2021) 6.4.2 North America Speech Based Interactive Voice Response Software Market Size by Country (2022-2027) 6.4.3 United States 6.4.4 Canada 7 Europe 7.1 Europe Speech Based Interactive Voice Response Software Market Size (2016-2027) 7.2 Europe Speech Based Interactive Voice Response Software Market Size by Type 7.2.1 Europe Speech Based Interactive Voice Response Software Market Size by Type (2016-2021) 7.2.2 Europe Speech Based Interactive Voice Response Software Market Size by Type (2022-2027) 7.2.3 Europe Speech Based Interactive Voice Response Software Market Size by Type (2016-2027) 7.3 Europe Speech Based Interactive Voice Response Software Market Size by Application 7.3.1 Europe Speech Based Interactive Voice Response Software Market Size by Application (2016-2021) 7.3.2 Europe Speech Based Interactive Voice Response Software Market Size by Application (2022-2027) 7.3.3 Europe Speech Based Interactive Voice Response Software Market Size by Application (2016-2027) 7.4 Europe Speech Based Interactive Voice Response Software Market Size by Country 7.4.1 Europe Speech Based Interactive Voice Response Software Market Size by Country (2016-2021) 7.4.2 Europe Speech Based Interactive Voice Response Software Market Size by Country (2022-2027) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic 8 Asia-Pacific 8.1 Asia-Pacific Speech Based Interactive Voice Response Software Market Size (2016-2027) 8.2 Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Type 8.2.1 Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Type (2016-2021) 8.2.2 Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Type (2022-2027) 8.2.3 Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Type (2016-2027) 8.3 Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Application 8.3.1 Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Application (2016-2021) 8.3.2 Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Application (2022-2027) 8.3.3 Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Application (2016-2027) 8.4 Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Region 8.4.1 Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Region (2016-2021) 8.4.2 Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Region (2022-2027) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America Speech Based Interactive Voice Response Software Market Size (2016-2027) 9.2 Latin America Speech Based Interactive Voice Response Software Market Size by Type 9.2.1 Latin America Speech Based Interactive Voice Response Software Market Size by Type (2016-2021) 9.2.2 Latin America Speech Based Interactive Voice Response Software Market Size by Type (2022-2027) 9.2.3 Latin America Speech Based Interactive Voice Response Software Market Size by Type (2016-2027) 9.3 Latin America Speech Based Interactive Voice Response Software Market Size by Application 9.3.1 Latin America Speech Based Interactive Voice Response Software Market Size by Application (2016-2021) 9.3.2 Latin America Speech Based Interactive Voice Response Software Market Size by Application (2022-2027) 9.3.3 Latin America Speech Based Interactive Voice Response Software Market Size by Application (2016-2027) 9.4 Latin America Speech Based Interactive Voice Response Software Market Size by Country 9.4.1 Latin America Speech Based Interactive Voice Response Software Market Size by Country (2016-2021) 9.4.2 Latin America Speech Based Interactive Voice Response Software Market Size by Country (2022-2027) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Speech Based Interactive Voice Response Software Market Size (2016-2027) 10.2 Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Type 10.2.1 Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Type (2016-2021) 10.2.2 Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Type (2022-2027) 10.2.3 Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Type (2016-2027) 10.3 Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Application 10.3.1 Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Application (2016-2021) 10.3.2 Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Application (2022-2027) 10.3.3 Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Application (2016-2027) 10.4 Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Country 10.4.1 Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Country (2016-2021) 10.4.2 Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Country (2022-2027) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 8X8, Inc. (US) 11.1.1 8X8, Inc. (US) Company Details 11.1.2 8X8, Inc. (US) Business Overview 11.1.3 8X8, Inc. (US) Speech Based Interactive Voice Response Software Introduction 11.1.4 8X8, Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) 11.1.5 8X8, Inc. (US) Recent Development 11.2 Nuance Communications, Inc. (US) 11.2.1 Nuance Communications, Inc. (US) Company Details 11.2.2 Nuance Communications, Inc. (US) Business Overview 11.2.3 Nuance Communications, Inc. (US) Speech Based Interactive Voice Response Software Introduction 11.2.4 Nuance Communications, Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) 11.2.5 Nuance Communications, Inc. (US) Recent Development 11.3 Convergys Corporation (US) 11.3.1 Convergys Corporation (US) Company Details 11.3.2 Convergys Corporation (US) Business Overview 11.3.3 Convergys Corporation (US) Speech Based Interactive Voice Response Software Introduction 11.3.4 Convergys Corporation (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) 11.3.5 Convergys Corporation (US) Recent Development 11.4 Avaya Inc. (US) 11.4.1 Avaya Inc. (US) Company Details 11.4.2 Avaya Inc. (US) Business Overview 11.4.3 Avaya Inc. (US) Speech Based Interactive Voice Response Software Introduction 11.4.4 Avaya Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) 11.4.5 Avaya Inc. (US) Recent Development 11.5 Cisco Systems, Inc. (US) 11.5.1 Cisco Systems, Inc. (US) Company Details 11.5.2 Cisco Systems, Inc. (US) Business Overview 11.5.3 Cisco Systems, Inc. (US) Speech Based Interactive Voice Response Software Introduction 11.5.4 Cisco Systems, Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) 11.5.5 Cisco Systems, Inc. (US) Recent Development 11.6 Connect First (US) 11.6.1 Connect First (US) Company Details 11.6.2 Connect First (US) Business Overview 11.6.3 Connect First (US) Speech Based Interactive Voice Response Software Introduction 11.6.4 Connect First (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) 11.6.5 Connect First (US) Recent Development 11.7 West Corporation (US) 11.7.1 West Corporation (US) Company Details 11.7.2 West Corporation (US) Business Overview 11.7.3 West Corporation (US) Speech Based Interactive Voice Response Software Introduction 11.7.4 West Corporation (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) 11.7.5 West Corporation (US) Recent Development 11.8 Genesys Telecommunication Laboratories, Inc. (US) 11.8.1 Genesys Telecommunication Laboratories, Inc. (US) Company Details 11.8.2 Genesys Telecommunication Laboratories, Inc. (US) Business Overview 11.8.3 Genesys Telecommunication Laboratories, Inc. (US) Speech Based Interactive Voice Response Software Introduction 11.8.4 Genesys Telecommunication Laboratories, Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) 11.8.5 Genesys Telecommunication Laboratories, Inc. (US) Recent Development 11.9 Verizon Communications Inc. (US) 11.9.1 Verizon Communications Inc. (US) Company Details 11.9.2 Verizon Communications Inc. (US) Business Overview 11.9.3 Verizon Communications Inc. (US) Speech Based Interactive Voice Response Software Introduction 11.9.4 Verizon Communications Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) 11.9.5 Verizon Communications Inc. (US) Recent Development 11.10 IVR Lab (US) 11.10.1 IVR Lab (US) Company Details 11.10.2 IVR Lab (US) Business Overview 11.10.3 IVR Lab (US) Speech Based Interactive Voice Response Software Introduction 11.10.4 IVR Lab (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) 11.10.5 IVR Lab (US) Recent Development 11.11 Aspect Software Parent Inc. (US) 11.11.1 Aspect Software Parent Inc. (US) Company Details 11.11.2 Aspect Software Parent Inc. (US) Business Overview 11.11.3 Aspect Software Parent Inc. (US) Speech Based Interactive Voice Response Software Introduction 11.11.4 Aspect Software Parent Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) 11.11.5 Aspect Software Parent Inc. (US) Recent Development 11.12 24/7 Customer, Inc. (US) 11.12.1 24/7 Customer, Inc. (US) Company Details 11.12.2 24/7 Customer, Inc. (US) Business Overview 11.12.3 24/7 Customer, Inc. (US) Speech Based Interactive Voice Response Software Introduction 11.12.4 24/7 Customer, Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) 11.12.5 24/7 Customer, Inc. (US) Recent Development 11.13 InContact Inc. (US) 11.13.1 InContact Inc. (US) Company Details 11.13.2 InContact Inc. (US) Business Overview 11.13.3 InContact Inc. (US) Speech Based Interactive Voice Response Software Introduction 11.13.4 InContact Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) 11.13.5 InContact Inc. (US) Recent Development 11.14 NewVoiceMedia (UK) 11.14.1 NewVoiceMedia (UK) Company Details 11.14.2 NewVoiceMedia (UK) Business Overview 11.14.3 NewVoiceMedia (UK) Speech Based Interactive Voice Response Software Introduction 11.14.4 NewVoiceMedia (UK) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) 11.14.5 NewVoiceMedia (UK) Recent Development 11.15 Five9, Inc. (US) 11.15.1 Five9, Inc. (US) Company Details 11.15.2 Five9, Inc. (US) Business Overview 11.15.3 Five9, Inc. (US) Speech Based Interactive Voice Response Software Introduction 11.15.4 Five9, Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) 11.15.5 Five9, Inc. (US) Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Speech Based Interactive Voice Response Software Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027 Table 2. Key Players of Cloud-based Table 3. Key Players of On Premise Table 4. Global Speech Based Interactive Voice Response Software Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027 Table 5. Global Speech Based Interactive Voice Response Software Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027 Table 6. Global Speech Based Interactive Voice Response Software Market Size by Regions (2016-2021) & (US$ Million) Table 7. Global Speech Based Interactive Voice Response Software Market Share by Regions (2016-2021) Table 8. Global Speech Based Interactive Voice Response Software Forecasted Market Size by Regions (2022-2027) & (US$ Million) Table 9. Global Speech Based Interactive Voice Response Software Market Share by Regions (2022-2027) Table 10. Speech Based Interactive Voice Response Software Market Trends Table 11. Speech Based Interactive Voice Response Software Market Drivers Table 12. Speech Based Interactive Voice Response Software Market Challenges Table 13. Speech Based Interactive Voice Response Software Market Restraints Table 14. Global Speech Based Interactive Voice Response Software Revenue by Players (2016-2021) & (US$ Million) Table 15. Global Speech Based Interactive Voice Response Software Market Share by Players (2016-2021) Table 16. Global Top Speech Based Interactive Voice Response Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Speech Based Interactive Voice Response Software as of 2020) Table 17. Ranking of Global Top Speech Based Interactive Voice Response Software Companies by Revenue (US$ Million) in 2020 Table 18. Global 5 Largest Players Market Share by Speech Based Interactive Voice Response Software Revenue (CR5 and HHI) & (2016-2021) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Speech Based Interactive Voice Response Software Product Solution and Service Table 21. Date of Enter into Speech Based Interactive Voice Response Software Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Speech Based Interactive Voice Response Software Market Size by Type (2016-2021) (US$ Million) Table 24. Global Speech Based Interactive Voice Response Software Revenue Market Share by Type (2016-2021) Table 25. Global Speech Based Interactive Voice Response Software Forecasted Market Size by Type (2022-2027) (US$ Million) Table 26. Global Speech Based Interactive Voice Response Software Revenue Market Share by Type (2022-2027) & (US$ Million) Table 27. Global Speech Based Interactive Voice Response Software Market Size Share by Application (2016-2021) & (US$ Million) Table 28. Global Speech Based Interactive Voice Response Software Revenue Market Share by Application (2016-2021) Table 29. Global Speech Based Interactive Voice Response Software Forecasted Market Size by Application (2022-2027) (US$ Million) Table 30. Global Speech Based Interactive Voice Response Software Revenue Market Share by Application (2022-2027) & (US$ Million) Table 31. North America Speech Based Interactive Voice Response Software Market Size by Type (2016-2021) (US$ Million) Table 32. North America Speech Based Interactive Voice Response Software Market Size by Type (2022-2027) & (US$ Million) Table 33. North America Speech Based Interactive Voice Response Software Market Size by Application (2016-2021) (US$ Million) Table 34. North America Speech Based Interactive Voice Response Software Market Size by Application (2022-2027) & (US$ Million) Table 35. North America Speech Based Interactive Voice Response Software Market Size by Country (2016-2021) & (US$ Million) Table 36. North America Speech Based Interactive Voice Response Software Market Size by Country (2022-2027) & (US$ Million) Table 37. Europe Speech Based Interactive Voice Response Software Market Size by Type (2016-2021) (US$ Million) Table 38. Europe Speech Based Interactive Voice Response Software Market Size by Type (2022-2027) & (US$ Million) Table 39. Europe Speech Based Interactive Voice Response Software Market Size by Application (2016-2021) (US$ Million) Table 40. Europe Speech Based Interactive Voice Response Software Market Size by Application (2022-2027) & (US$ Million) Table 41. Europe Speech Based Interactive Voice Response Software Market Size by Country (2016-2021) & (US$ Million) Table 42. Europe Speech Based Interactive Voice Response Software Market Size by Country (2022-2027) & (US$ Million) Table 43. Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Type (2016-2021) (US$ Million) Table 44. Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Type (2022-2027) & (US$ Million) Table 45. Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Application (2016-2021) (US$ Million) Table 46. Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Application (2022-2027) & (US$ Million) Table 47. Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Region (2016-2021) & (US$ Million) Table 48. Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Region (2022-2027) & (US$ Million) Table 49. Latin America Speech Based Interactive Voice Response Software Market Size by Type (2016-2021) (US$ Million) Table 50. Latin America Speech Based Interactive Voice Response Software Market Size by Type (2022-2027) & (US$ Million) Table 51. Latin America Speech Based Interactive Voice Response Software Market Size by Application (2016-2021) (US$ Million) Table 52. Latin America Speech Based Interactive Voice Response Software Market Size by Application (2022-2027) & (US$ Million) Table 53. Latin America Speech Based Interactive Voice Response Software Market Size by Country (2016-2021) & (US$ Million) Table 54. Latin America Speech Based Interactive Voice Response Software Market Size by Country (2022-2027) & (US$ Million) Table 55. Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Type (2016-2021) (US$ Million) Table 56. Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Type (2022-2027) & (US$ Million) Table 57. Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Application (2016-2021) (US$ Million) Table 58. Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Application (2022-2027) & (US$ Million) Table 59. Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Country (2016-2021) & (US$ Million) Table 60. Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Country (2022-2027) & (US$ Million) Table 61. 8X8, Inc. (US) Company Details Table 62. 8X8, Inc. (US) Business Overview Table 63. 8X8, Inc. (US) Speech Based Interactive Voice Response Software Product Table 64. 8X8, Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) & (US$ Million) Table 65. 8X8, Inc. (US) Recent Development Table 66. Nuance Communications, Inc. (US) Company Details Table 67. Nuance Communications, Inc. (US) Business Overview Table 68. Nuance Communications, Inc. (US) Speech Based Interactive Voice Response Software Product Table 69. Nuance Communications, Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) & (US$ Million) Table 70. Nuance Communications, Inc. (US) Recent Development Table 71. Convergys Corporation (US) Company Details Table 72. Convergys Corporation (US) Business Overview Table 73. Convergys Corporation (US) Speech Based Interactive Voice Response Software Product Table 74. Convergys Corporation (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) & (US$ Million) Table 75. Convergys Corporation (US) Recent Development Table 76. Avaya Inc. (US) Company Details Table 77. Avaya Inc. (US) Business Overview Table 78. Avaya Inc. (US) Speech Based Interactive Voice Response Software Product Table 79. Avaya Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) & (US$ Million) Table 80. Avaya Inc. (US) Recent Development Table 81. Cisco Systems, Inc. (US) Company Details Table 82. Cisco Systems, Inc. (US) Business Overview Table 83. Cisco Systems, Inc. (US) Speech Based Interactive Voice Response Software Product Table 84. Cisco Systems, Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) & (US$ Million) Table 85. Cisco Systems, Inc. (US) Recent Development Table 86. Connect First (US) Company Details Table 87. Connect First (US) Business Overview Table 88. Connect First (US) Speech Based Interactive Voice Response Software Product Table 89. Connect First (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) & (US$ Million) Table 90. Connect First (US) Recent Development Table 91. West Corporation (US) Company Details Table 92. West Corporation (US) Business Overview Table 93. West Corporation (US) Speech Based Interactive Voice Response Software Product Table 94. West Corporation (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) & (US$ Million) Table 95. West Corporation (US) Recent Development Table 96. Genesys Telecommunication Laboratories, Inc. (US) Company Details Table 97. Genesys Telecommunication Laboratories, Inc. (US) Business Overview Table 98. Genesys Telecommunication Laboratories, Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) & (US$ Million) Table 99. Genesys Telecommunication Laboratories, Inc. (US) Recent Development Table 100. Verizon Communications Inc. (US) Company Details Table 101. Verizon Communications Inc. (US) Business Overview Table 102. Verizon Communications Inc. (US) Speech Based Interactive Voice Response Software Product Table 103. Verizon Communications Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) & (US$ Million) Table 104. Verizon Communications Inc. (US) Recent Development Table 105. IVR Lab (US) Company Details Table 106. IVR Lab (US) Business Overview Table 107. IVR Lab (US) Speech Based Interactive Voice Response Software Product Table 108. IVR Lab (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) & (US$ Million) Table 109. IVR Lab (US) Recent Development Table 110. Aspect Software Parent Inc. (US) Company Details Table 111. Aspect Software Parent Inc. (US) Business Overview Table 112. Aspect Software Parent Inc. (US) Speech Based Interactive Voice Response Software Product Table 113. Aspect Software Parent Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) & (US$ Million) Table 114. Aspect Software Parent Inc. (US) Recent Development Table 115. 24/7 Customer, Inc. (US) Company Details Table 116. 24/7 Customer, Inc. (US) Business Overview Table 117. 24/7 Customer, Inc. (US) Speech Based Interactive Voice Response Software Product Table 118. 24/7 Customer, Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) & (US$ Million) Table 119. 24/7 Customer, Inc. (US) Recent Development Table 120. InContact Inc. (US) Company Details Table 121. InContact Inc. (US) Business Overview Table 122. InContact Inc. (US) Speech Based Interactive Voice Response Software Product Table 123. InContact Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) & (US$ Million) Table 124. InContact Inc. (US) Recent Development Table 125. NewVoiceMedia (UK) Company Details Table 126. NewVoiceMedia (UK) Business Overview Table 127. NewVoiceMedia (UK) Speech Based Interactive Voice Response Software Product Table 128. NewVoiceMedia (UK) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) & (US$ Million) Table 129. NewVoiceMedia (UK) Recent Development Table 130. Five9, Inc. (US) Company Details Table 131. Five9, Inc. (US) Business Overview Table 132. Five9, Inc. (US) Speech Based Interactive Voice Response Software Product Table 133. Five9, Inc. (US) Revenue in Speech Based Interactive Voice Response Software Business (2016-2021) & (US$ Million) Table 134. Five9, Inc. (US) Recent Development Table 135. Research Programs/Design for This Report Table 136. Key Data Information from Secondary Sources Table 137. Key Data Information from Primary Sources List of Figures Figure 1. Global Speech Based Interactive Voice Response Software Market Share by Type: 2020 VS 2027 Figure 2. Cloud-based Features Figure 3. On Premise Features Figure 4. Global Speech Based Interactive Voice Response Software Market Share by Application: 2020 VS 2027 Figure 5. Large Enterprise Case Studies Figure 6. Medium Enterprise Case Studies Figure 7. Small Enterprise Case Studies Figure 8. Speech Based Interactive Voice Response Software Report Years Considered Figure 9. Global Speech Based Interactive Voice Response Software Market Size (US$ Million), Year-over-Year: 2016-2027 Figure 10. Global Speech Based Interactive Voice Response Software Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 11. Global Speech Based Interactive Voice Response Software Market Share by Regions: 2020 VS 2027 Figure 12. Global Speech Based Interactive Voice Response Software Market Share by Regions (2022-2027) Figure 13. Global Speech Based Interactive Voice Response Software Market Share by Players in 2020 Figure 14. Global Top Speech Based Interactive Voice Response Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Speech Based Interactive Voice Response Software as of 2020 Figure 15. The Top 10 and 5 Players Market Share by Speech Based Interactive Voice Response Software Revenue in 2020 Figure 16. Global Speech Based Interactive Voice Response Software Revenue Market Share by Type (2016-2021) Figure 17. Global Speech Based Interactive Voice Response Software Revenue Market Share by Type (2022-2027) Figure 18. North America Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 19. North America Speech Based Interactive Voice Response Software Market Share by Type (2016-2027) Figure 20. North America Speech Based Interactive Voice Response Software Market Share by Application (2016-2027) Figure 21. North America Speech Based Interactive Voice Response Software Market Share by Country (2016-2027) Figure 22. United States Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 23. Canada Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 24. Europe Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 25. Europe Speech Based Interactive Voice Response Software Market Share by Type (2016-2027) Figure 26. Europe Speech Based Interactive Voice Response Software Market Share by Application (2016-2027) Figure 27. Europe Speech Based Interactive Voice Response Software Market Share by Country (2016-2027) Figure 28. Germany Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 29. France Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 30. U.K. Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 31. Italy Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 32. Russia Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 33. Nordic Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 34. Asia-Pacific Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 35. Asia-Pacific Speech Based Interactive Voice Response Software Market Share by Type (2016-2027) Figure 36. Asia-Pacific Speech Based Interactive Voice Response Software Market Share by Application (2016-2027) Figure 37. Asia-Pacific Speech Based Interactive Voice Response Software Market Share by Region (2016-2027) Figure 38. China Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 39. Japan Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 40. South Korea Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 41. Southeast Asia Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 42. India Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 43. Australia Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 44. Latin America Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 45. Latin America Speech Based Interactive Voice Response Software Market Share by Type (2016-2027) Figure 46. Latin America Speech Based Interactive Voice Response Software Market Share by Application (2016-2027) Figure 47. Latin America Speech Based Interactive Voice Response Software Market Share by Country (2016-2027) Figure 48. Mexico Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 49. Brazil Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 50. Middle East & Africa Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 51. Middle East & Africa Speech Based Interactive Voice Response Software Market Share by Type (2016-2027) Figure 52. Middle East & Africa Speech Based Interactive Voice Response Software Market Share by Application (2016-2027) Figure 53. Middle East & Africa Speech Based Interactive Voice Response Software Market Share by Country (2016-2027) Figure 54. Turkey Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 55. Saudi Arabia Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 56. UAE Speech Based Interactive Voice Response Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 57. 8X8, Inc. (US) Revenue Growth Rate in Speech Based Interactive Voice Response Software Business (2016-2021) Figure 58. Nuance Communications, Inc. (US) Revenue Growth Rate in Speech Based Interactive Voice Response Software Business (2016-2021) Figure 59. Convergys Corporation (US) Revenue Growth Rate in Speech Based Interactive Voice Response Software Business (2016-2021) Figure 60. Avaya Inc. (US) Revenue Growth Rate in Speech Based Interactive Voice Response Software Business (2016-2021) Figure 61. Cisco Systems, Inc. (US) Revenue Growth Rate in Speech Based Interactive Voice Response Software Business (2016-2021) Figure 62. Connect First (US) Revenue Growth Rate in Speech Based Interactive Voice Response Software Business (2016-2021) Figure 63. West Corporation (US) Revenue Growth Rate in Speech Based Interactive Voice Response Software Business (2016-2021) Figure 64. Genesys Telecommunication Laboratories, Inc. (US) Revenue Growth Rate in Speech Based Interactive Voice Response Software Business (2016-2021) Figure 65. Verizon Communications Inc. (US) Revenue Growth Rate in Speech Based Interactive Voice Response Software Business (2016-2021) Figure 66. IVR Lab (US) Revenue Growth Rate in Speech Based Interactive Voice Response Software Business (2016-2021) Figure 67. Aspect Software Parent Inc. (US) Revenue Growth Rate in Speech Based Interactive Voice Response Software Business (2016-2021) Figure 68. 24/7 Customer, Inc. (US) Revenue Growth Rate in Speech Based Interactive Voice Response Software Business (2016-2021) Figure 69. InContact Inc. (US) Revenue Growth Rate in Speech Based Interactive Voice Response Software Business (2016-2021) Figure 70. NewVoiceMedia (UK) Revenue Growth Rate in Speech Based Interactive Voice Response Software Business (2016-2021) Figure 71. Five9, Inc. (US) Revenue Growth Rate in Speech Based Interactive Voice Response Software Business (2016-2021) Figure 72. Bottom-up and Top-down Approaches for This Report Figure 73. Data Triangulation Figure 74. Key Executives Interviewed

8X8, Inc. (US) Nuance Communications, Inc. (US) Convergys Corporation (US) Avaya Inc. (US) Cisco Systems, Inc. (US) Connect First (US) West Corporation (US) Genesys Telecommunication Laboratories, Inc. (US) Verizon Communications Inc. (US) IVR Lab (US) Aspect Software Parent Inc. (US) 24/7 Customer, Inc. (US) InContact Inc. (US) NewVoiceMedia (UK) Five9, Inc. (US)