1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Customer Experience Outsourcing Services Market Size Growth Rate by Type: 2016 VS 2021 VS 2027 1.2.2 Cloud 1.2.3 On-premise 1.3 Market by Application 1.3.1 Global Customer Experience Outsourcing Services Market Share by Application: 2016 VS 2021 VS 2027 1.3.2 Logistics 1.3.3 Customer Relationship Management 1.3.4 Customer Interaction 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Customer Experience Outsourcing Services Market Perspective (2016-2027) 2.2 Customer Experience Outsourcing Services Growth Trends by Regions 2.2.1 Customer Experience Outsourcing Services Market Size by Regions: 2016 VS 2021 VS 2027 2.2.2 Customer Experience Outsourcing Services Historic Market Share by Regions (2016-2021) 2.2.3 Customer Experience Outsourcing Services Forecasted Market Size by Regions (2022-2027) 2.3 Customer Experience Outsourcing Services Industry Dynamic 2.3.1 Customer Experience Outsourcing Services Market Trends 2.3.2 Customer Experience Outsourcing Services Market Drivers 2.3.3 Customer Experience Outsourcing Services Market Challenges 2.3.4 Customer Experience Outsourcing Services Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Customer Experience Outsourcing Services Players by Revenue 3.1.1 Global Top Customer Experience Outsourcing Services Players by Revenue (2016-2021) 3.1.2 Global Customer Experience Outsourcing Services Revenue Market Share by Players (2016-2021) 3.2 Global Customer Experience Outsourcing Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by Customer Experience Outsourcing Services Revenue 3.4 Global Customer Experience Outsourcing Services Market Concentration Ratio 3.4.1 Global Customer Experience Outsourcing Services Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Customer Experience Outsourcing Services Revenue in 2020 3.5 Customer Experience Outsourcing Services Key Players Head office and Area Served 3.6 Key Players Customer Experience Outsourcing Services Product Solution and Service 3.7 Date of Enter into Customer Experience Outsourcing Services Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Customer Experience Outsourcing Services Breakdown Data by Type 4.1 Global Customer Experience Outsourcing Services Historic Market Size by Type (2016-2021) 4.2 Global Customer Experience Outsourcing Services Forecasted Market Size by Type (2022-2027) 5 Customer Experience Outsourcing Services Breakdown Data by Application 5.1 Global Customer Experience Outsourcing Services Historic Market Size by Application (2016-2021) 5.2 Global Customer Experience Outsourcing Services Forecasted Market Size by Application (2022-2027) 6 North America 6.1 North America Customer Experience Outsourcing Services Market Size (2016-2027) 6.2 North America Customer Experience Outsourcing Services Market Size by Type 6.2.1 North America Customer Experience Outsourcing Services Market Size by Type (2016-2021) 6.2.2 North America Customer Experience Outsourcing Services Market Size by Type (2022-2027) 6.2.3 North America Customer Experience Outsourcing Services Market Size by Type (2016-2027) 6.3 North America Customer Experience Outsourcing Services Market Size by Application 6.3.1 North America Customer Experience Outsourcing Services Market Size by Application (2016-2021) 6.3.2 North America Customer Experience Outsourcing Services Market Size by Application (2022-2027) 6.3.3 North America Customer Experience Outsourcing Services Market Size by Application (2016-2027) 6.4 North America Customer Experience Outsourcing Services Market Size by Country 6.4.1 North America Customer Experience Outsourcing Services Market Size by Country (2016-2021) 6.4.2 North America Customer Experience Outsourcing Services Market Size by Country (2022-2027) 6.4.3 United States 6.4.4 Canada 7 Europe 7.1 Europe Customer Experience Outsourcing Services Market Size (2016-2027) 7.2 Europe Customer Experience Outsourcing Services Market Size by Type 7.2.1 Europe Customer Experience Outsourcing Services Market Size by Type (2016-2021) 7.2.2 Europe Customer Experience Outsourcing Services Market Size by Type (2022-2027) 7.2.3 Europe Customer Experience Outsourcing Services Market Size by Type (2016-2027) 7.3 Europe Customer Experience Outsourcing Services Market Size by Application 7.3.1 Europe Customer Experience Outsourcing Services Market Size by Application (2016-2021) 7.3.2 Europe Customer Experience Outsourcing Services Market Size by Application (2022-2027) 7.3.3 Europe Customer Experience Outsourcing Services Market Size by Application (2016-2027) 7.4 Europe Customer Experience Outsourcing Services Market Size by Country 7.4.1 Europe Customer Experience Outsourcing Services Market Size by Country (2016-2021) 7.4.2 Europe Customer Experience Outsourcing Services Market Size by Country (2022-2027) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic 8 Asia-Pacific 8.1 Asia-Pacific Customer Experience Outsourcing Services Market Size (2016-2027) 8.2 Asia-Pacific Customer Experience Outsourcing Services Market Size by Type 8.2.1 Asia-Pacific Customer Experience Outsourcing Services Market Size by Type (2016-2021) 8.2.2 Asia-Pacific Customer Experience Outsourcing Services Market Size by Type (2022-2027) 8.2.3 Asia-Pacific Customer Experience Outsourcing Services Market Size by Type (2016-2027) 8.3 Asia-Pacific Customer Experience Outsourcing Services Market Size by Application 8.3.1 Asia-Pacific Customer Experience Outsourcing Services Market Size by Application (2016-2021) 8.3.2 Asia-Pacific Customer Experience Outsourcing Services Market Size by Application (2022-2027) 8.3.3 Asia-Pacific Customer Experience Outsourcing Services Market Size by Application (2016-2027) 8.4 Asia-Pacific Customer Experience Outsourcing Services Market Size by Region 8.4.1 Asia-Pacific Customer Experience Outsourcing Services Market Size by Region (2016-2021) 8.4.2 Asia-Pacific Customer Experience Outsourcing Services Market Size by Region (2022-2027) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America Customer Experience Outsourcing Services Market Size (2016-2027) 9.2 Latin America Customer Experience Outsourcing Services Market Size by Type 9.2.1 Latin America Customer Experience Outsourcing Services Market Size by Type (2016-2021) 9.2.2 Latin America Customer Experience Outsourcing Services Market Size by Type (2022-2027) 9.2.3 Latin America Customer Experience Outsourcing Services Market Size by Type (2016-2027) 9.3 Latin America Customer Experience Outsourcing Services Market Size by Application 9.3.1 Latin America Customer Experience Outsourcing Services Market Size by Application (2016-2021) 9.3.2 Latin America Customer Experience Outsourcing Services Market Size by Application (2022-2027) 9.3.3 Latin America Customer Experience Outsourcing Services Market Size by Application (2016-2027) 9.4 Latin America Customer Experience Outsourcing Services Market Size by Country 9.4.1 Latin America Customer Experience Outsourcing Services Market Size by Country (2016-2021) 9.4.2 Latin America Customer Experience Outsourcing Services Market Size by Country (2022-2027) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Customer Experience Outsourcing Services Market Size (2016-2027) 10.2 Middle East & Africa Customer Experience Outsourcing Services Market Size by Type 10.2.1 Middle East & Africa Customer Experience Outsourcing Services Market Size by Type (2016-2021) 10.2.2 Middle East & Africa Customer Experience Outsourcing Services Market Size by Type (2022-2027) 10.2.3 Middle East & Africa Customer Experience Outsourcing Services Market Size by Type (2016-2027) 10.3 Middle East & Africa Customer Experience Outsourcing Services Market Size by Application 10.3.1 Middle East & Africa Customer Experience Outsourcing Services Market Size by Application (2016-2021) 10.3.2 Middle East & Africa Customer Experience Outsourcing Services Market Size by Application (2022-2027) 10.3.3 Middle East & Africa Customer Experience Outsourcing Services Market Size by Application (2016-2027) 10.4 Middle East & Africa Customer Experience Outsourcing Services Market Size by Country 10.4.1 Middle East & Africa Customer Experience Outsourcing Services Market Size by Country (2016-2021) 10.4.2 Middle East & Africa Customer Experience Outsourcing Services Market Size by Country (2022-2027) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 Teleperformance SA 11.1.1 Teleperformance SA Company Details 11.1.2 Teleperformance SA Business Overview 11.1.3 Teleperformance SA Customer Experience Outsourcing Services Introduction 11.1.4 Teleperformance SA Revenue in Customer Experience Outsourcing Services Business (2016-2021) 11.1.5 Teleperformance SA Recent Development 11.2 Acquire BPO 11.2.1 Acquire BPO Company Details 11.2.2 Acquire BPO Business Overview 11.2.3 Acquire BPO Customer Experience Outsourcing Services Introduction 11.2.4 Acquire BPO Revenue in Customer Experience Outsourcing Services Business (2016-2021) 11.2.5 Acquire BPO Recent Development 11.3 Concentrix 11.3.1 Concentrix Company Details 11.3.2 Concentrix Business Overview 11.3.3 Concentrix Customer Experience Outsourcing Services Introduction 11.3.4 Concentrix Revenue in Customer Experience Outsourcing Services Business (2016-2021) 11.3.5 Concentrix Recent Development 11.4 Datacom 11.4.1 Datacom Company Details 11.4.2 Datacom Business Overview 11.4.3 Datacom Customer Experience Outsourcing Services Introduction 11.4.4 Datacom Revenue in Customer Experience Outsourcing Services Business (2016-2021) 11.4.5 Datacom Recent Development 11.5 PROBE Group 11.5.1 PROBE Group Company Details 11.5.2 PROBE Group Business Overview 11.5.3 PROBE Group Customer Experience Outsourcing Services Introduction 11.5.4 PROBE Group Revenue in Customer Experience Outsourcing Services Business (2016-2021) 11.5.5 PROBE Group Recent Development 11.6 Serco 11.6.1 Serco Company Details 11.6.2 Serco Business Overview 11.6.3 Serco Customer Experience Outsourcing Services Introduction 11.6.4 Serco Revenue in Customer Experience Outsourcing Services Business (2016-2021) 11.6.5 Serco Recent Development 11.7 Sitel 11.7.1 Sitel Company Details 11.7.2 Sitel Business Overview 11.7.3 Sitel Customer Experience Outsourcing Services Introduction 11.7.4 Sitel Revenue in Customer Experience Outsourcing Services Business (2016-2021) 11.7.5 Sitel Recent Development 11.8 Startek 11.8.1 Startek Company Details 11.8.2 Startek Business Overview 11.8.3 Startek Customer Experience Outsourcing Services Introduction 11.8.4 Startek Revenue in Customer Experience Outsourcing Services Business (2016-2021) 11.8.5 Startek Recent Development 11.9 Stellar Global Solutions 11.9.1 Stellar Global Solutions Company Details 11.9.2 Stellar Global Solutions Business Overview 11.9.3 Stellar Global Solutions Customer Experience Outsourcing Services Introduction 11.9.4 Stellar Global Solutions Revenue in Customer Experience Outsourcing Services Business (2016-2021) 11.9.5 Stellar Global Solutions Recent Development 11.10 SYKES 11.10.1 SYKES Company Details 11.10.2 SYKES Business Overview 11.10.3 SYKES Customer Experience Outsourcing Services Introduction 11.10.4 SYKES Revenue in Customer Experience Outsourcing Services Business (2016-2021) 11.10.5 SYKES Recent Development 11.11 TTEC 11.11.1 TTEC Company Details 11.11.2 TTEC Business Overview 11.11.3 TTEC Customer Experience Outsourcing Services Introduction 11.11.4 TTEC Revenue in Customer Experience Outsourcing Services Business (2016-2021) 11.11.5 TTEC Recent Development 11.12 Stream Global Services 11.12.1 Stream Global Services Company Details 11.12.2 Stream Global Services Business Overview 11.12.3 Stream Global Services Customer Experience Outsourcing Services Introduction 11.12.4 Stream Global Services Revenue in Customer Experience Outsourcing Services Business (2016-2021) 11.12.5 Stream Global Services Recent Development 11.13 West Corporation 11.13.1 West Corporation Company Details 11.13.2 West Corporation Business Overview 11.13.3 West Corporation Customer Experience Outsourcing Services Introduction 11.13.4 West Corporation Revenue in Customer Experience Outsourcing Services Business (2016-2021) 11.13.5 West Corporation Recent Development 11.14 Accenture 11.14.1 Accenture Company Details 11.14.2 Accenture Business Overview 11.14.3 Accenture Customer Experience Outsourcing Services Introduction 11.14.4 Accenture Revenue in Customer Experience Outsourcing Services Business (2016-2021) 11.14.5 Accenture Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Customer Experience Outsourcing Services Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027 Table 2. Key Players of Cloud Table 3. Key Players of On-premise Table 4. Global Customer Experience Outsourcing Services Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027 Table 5. Global Customer Experience Outsourcing Services Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027 Table 6. Global Customer Experience Outsourcing Services Market Size by Regions (2016-2021) & (US$ Million) Table 7. Global Customer Experience Outsourcing Services Market Share by Regions (2016-2021) Table 8. Global Customer Experience Outsourcing Services Forecasted Market Size by Regions (2022-2027) & (US$ Million) Table 9. Global Customer Experience Outsourcing Services Market Share by Regions (2022-2027) Table 10. Customer Experience Outsourcing Services Market Trends Table 11. Customer Experience Outsourcing Services Market Drivers Table 12. Customer Experience Outsourcing Services Market Challenges Table 13. Customer Experience Outsourcing Services Market Restraints Table 14. Global Customer Experience Outsourcing Services Revenue by Players (2016-2021) & (US$ Million) Table 15. Global Customer Experience Outsourcing Services Market Share by Players (2016-2021) Table 16. Global Top Customer Experience Outsourcing Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Experience Outsourcing Services as of 2020) Table 17. Ranking of Global Top Customer Experience Outsourcing Services Companies by Revenue (US$ Million) in 2020 Table 18. Global 5 Largest Players Market Share by Customer Experience Outsourcing Services Revenue (CR5 and HHI) & (2016-2021) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Customer Experience Outsourcing Services Product Solution and Service Table 21. Date of Enter into Customer Experience Outsourcing Services Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Customer Experience Outsourcing Services Market Size by Type (2016-2021) (US$ Million) Table 24. Global Customer Experience Outsourcing Services Revenue Market Share by Type (2016-2021) Table 25. Global Customer Experience Outsourcing Services Forecasted Market Size by Type (2022-2027) (US$ Million) Table 26. Global Customer Experience Outsourcing Services Revenue Market Share by Type (2022-2027) & (US$ Million) Table 27. Global Customer Experience Outsourcing Services Market Size Share by Application (2016-2021) & (US$ Million) Table 28. Global Customer Experience Outsourcing Services Revenue Market Share by Application (2016-2021) Table 29. Global Customer Experience Outsourcing Services Forecasted Market Size by Application (2022-2027) (US$ Million) Table 30. Global Customer Experience Outsourcing Services Revenue Market Share by Application (2022-2027) & (US$ Million) Table 31. North America Customer Experience Outsourcing Services Market Size by Type (2016-2021) (US$ Million) Table 32. North America Customer Experience Outsourcing Services Market Size by Type (2022-2027) & (US$ Million) Table 33. North America Customer Experience Outsourcing Services Market Size by Application (2016-2021) (US$ Million) Table 34. North America Customer Experience Outsourcing Services Market Size by Application (2022-2027) & (US$ Million) Table 35. North America Customer Experience Outsourcing Services Market Size by Country (2016-2021) & (US$ Million) Table 36. North America Customer Experience Outsourcing Services Market Size by Country (2022-2027) & (US$ Million) Table 37. Europe Customer Experience Outsourcing Services Market Size by Type (2016-2021) (US$ Million) Table 38. Europe Customer Experience Outsourcing Services Market Size by Type (2022-2027) & (US$ Million) Table 39. Europe Customer Experience Outsourcing Services Market Size by Application (2016-2021) (US$ Million) Table 40. Europe Customer Experience Outsourcing Services Market Size by Application (2022-2027) & (US$ Million) Table 41. Europe Customer Experience Outsourcing Services Market Size by Country (2016-2021) & (US$ Million) Table 42. Europe Customer Experience Outsourcing Services Market Size by Country (2022-2027) & (US$ Million) Table 43. Asia-Pacific Customer Experience Outsourcing Services Market Size by Type (2016-2021) (US$ Million) Table 44. Asia-Pacific Customer Experience Outsourcing Services Market Size by Type (2022-2027) & (US$ Million) Table 45. Asia-Pacific Customer Experience Outsourcing Services Market Size by Application (2016-2021) (US$ Million) Table 46. Asia-Pacific Customer Experience Outsourcing Services Market Size by Application (2022-2027) & (US$ Million) Table 47. Asia-Pacific Customer Experience Outsourcing Services Market Size by Region (2016-2021) & (US$ Million) Table 48. Asia-Pacific Customer Experience Outsourcing Services Market Size by Region (2022-2027) & (US$ Million) Table 49. Latin America Customer Experience Outsourcing Services Market Size by Type (2016-2021) (US$ Million) Table 50. Latin America Customer Experience Outsourcing Services Market Size by Type (2022-2027) & (US$ Million) Table 51. Latin America Customer Experience Outsourcing Services Market Size by Application (2016-2021) (US$ Million) Table 52. Latin America Customer Experience Outsourcing Services Market Size by Application (2022-2027) & (US$ Million) Table 53. Latin America Customer Experience Outsourcing Services Market Size by Country (2016-2021) & (US$ Million) Table 54. Latin America Customer Experience Outsourcing Services Market Size by Country (2022-2027) & (US$ Million) Table 55. Middle East & Africa Customer Experience Outsourcing Services Market Size by Type (2016-2021) (US$ Million) Table 56. Middle East & Africa Customer Experience Outsourcing Services Market Size by Type (2022-2027) & (US$ Million) Table 57. Middle East & Africa Customer Experience Outsourcing Services Market Size by Application (2016-2021) (US$ Million) Table 58. Middle East & Africa Customer Experience Outsourcing Services Market Size by Application (2022-2027) & (US$ Million) Table 59. Middle East & Africa Customer Experience Outsourcing Services Market Size by Country (2016-2021) & (US$ Million) Table 60. Middle East & Africa Customer Experience Outsourcing Services Market Size by Country (2022-2027) & (US$ Million) Table 61. Teleperformance SA Company Details Table 62. Teleperformance SA Business Overview Table 63. Teleperformance SA Customer Experience Outsourcing Services Product Table 64. Teleperformance SA Revenue in Customer Experience Outsourcing Services Business (2016-2021) & (US$ Million) Table 65. Teleperformance SA Recent Development Table 66. Acquire BPO Company Details Table 67. Acquire BPO Business Overview Table 68. Acquire BPO Customer Experience Outsourcing Services Product Table 69. Acquire BPO Revenue in Customer Experience Outsourcing Services Business (2016-2021) & (US$ Million) Table 70. Acquire BPO Recent Development Table 71. Concentrix Company Details Table 72. Concentrix Business Overview Table 73. Concentrix Customer Experience Outsourcing Services Product Table 74. Concentrix Revenue in Customer Experience Outsourcing Services Business (2016-2021) & (US$ Million) Table 75. Concentrix Recent Development Table 76. Datacom Company Details Table 77. Datacom Business Overview Table 78. Datacom Customer Experience Outsourcing Services Product Table 79. Datacom Revenue in Customer Experience Outsourcing Services Business (2016-2021) & (US$ Million) Table 80. Datacom Recent Development Table 81. PROBE Group Company Details Table 82. PROBE Group Business Overview Table 83. PROBE Group Customer Experience Outsourcing Services Product Table 84. PROBE Group Revenue in Customer Experience Outsourcing Services Business (2016-2021) & (US$ Million) Table 85. PROBE Group Recent Development Table 86. Serco Company Details Table 87. Serco Business Overview Table 88. Serco Customer Experience Outsourcing Services Product Table 89. Serco Revenue in Customer Experience Outsourcing Services Business (2016-2021) & (US$ Million) Table 90. Serco Recent Development Table 91. Sitel Company Details Table 92. Sitel Business Overview Table 93. Sitel Customer Experience Outsourcing Services Product Table 94. Sitel Revenue in Customer Experience Outsourcing Services Business (2016-2021) & (US$ Million) Table 95. Sitel Recent Development Table 96. Startek Company Details Table 97. Startek Business Overview Table 98. Startek Revenue in Customer Experience Outsourcing Services Business (2016-2021) & (US$ Million) Table 99. Startek Recent Development Table 100. Stellar Global Solutions Company Details Table 101. Stellar Global Solutions Business Overview Table 102. Stellar Global Solutions Customer Experience Outsourcing Services Product Table 103. Stellar Global Solutions Revenue in Customer Experience Outsourcing Services Business (2016-2021) & (US$ Million) Table 104. Stellar Global Solutions Recent Development Table 105. SYKES Company Details Table 106. SYKES Business Overview Table 107. SYKES Customer Experience Outsourcing Services Product Table 108. SYKES Revenue in Customer Experience Outsourcing Services Business (2016-2021) & (US$ Million) Table 109. SYKES Recent Development Table 110. TTEC Company Details Table 111. TTEC Business Overview Table 112. TTEC Customer Experience Outsourcing Services Product Table 113. TTEC Revenue in Customer Experience Outsourcing Services Business (2016-2021) & (US$ Million) Table 114. TTEC Recent Development Table 115. Stream Global Services Company Details Table 116. Stream Global Services Business Overview Table 117. Stream Global Services Customer Experience Outsourcing Services Product Table 118. Stream Global Services Revenue in Customer Experience Outsourcing Services Business (2016-2021) & (US$ Million) Table 119. Stream Global Services Recent Development Table 120. West Corporation Company Details Table 121. West Corporation Business Overview Table 122. West Corporation Customer Experience Outsourcing Services Product Table 123. West Corporation Revenue in Customer Experience Outsourcing Services Business (2016-2021) & (US$ Million) Table 124. West Corporation Recent Development Table 125. Accenture Company Details Table 126. Accenture Business Overview Table 127. Accenture Customer Experience Outsourcing Services Product Table 128. Accenture Revenue in Customer Experience Outsourcing Services Business (2016-2021) & (US$ Million) Table 129. Accenture Recent Development Table 130. Research Programs/Design for This Report Table 131. Key Data Information from Secondary Sources Table 132. Key Data Information from Primary Sources List of Figures Figure 1. Global Customer Experience Outsourcing Services Market Share by Type: 2020 VS 2027 Figure 2. Cloud Features Figure 3. On-premise Features Figure 4. Global Customer Experience Outsourcing Services Market Share by Application: 2020 VS 2027 Figure 5. Logistics Case Studies Figure 6. Customer Relationship Management Case Studies Figure 7. Customer Interaction Case Studies Figure 8. Customer Experience Outsourcing Services Report Years Considered Figure 9. Global Customer Experience Outsourcing Services Market Size (US$ Million), Year-over-Year: 2016-2027 Figure 10. Global Customer Experience Outsourcing Services Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 11. Global Customer Experience Outsourcing Services Market Share by Regions: 2020 VS 2027 Figure 12. Global Customer Experience Outsourcing Services Market Share by Regions (2022-2027) Figure 13. Global Customer Experience Outsourcing Services Market Share by Players in 2020 Figure 14. Global Top Customer Experience Outsourcing Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Experience Outsourcing Services as of 2020 Figure 15. The Top 10 and 5 Players Market Share by Customer Experience Outsourcing Services Revenue in 2020 Figure 16. Global Customer Experience Outsourcing Services Revenue Market Share by Type (2016-2021) Figure 17. Global Customer Experience Outsourcing Services Revenue Market Share by Type (2022-2027) Figure 18. North America Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 19. North America Customer Experience Outsourcing Services Market Share by Type (2016-2027) Figure 20. North America Customer Experience Outsourcing Services Market Share by Application (2016-2027) Figure 21. North America Customer Experience Outsourcing Services Market Share by Country (2016-2027) Figure 22. United States Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 23. Canada Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 24. Europe Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 25. Europe Customer Experience Outsourcing Services Market Share by Type (2016-2027) Figure 26. Europe Customer Experience Outsourcing Services Market Share by Application (2016-2027) Figure 27. Europe Customer Experience Outsourcing Services Market Share by Country (2016-2027) Figure 28. Germany Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 29. France Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 30. U.K. Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 31. Italy Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 32. Russia Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 33. Nordic Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 34. Asia-Pacific Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 35. Asia-Pacific Customer Experience Outsourcing Services Market Share by Type (2016-2027) Figure 36. Asia-Pacific Customer Experience Outsourcing Services Market Share by Application (2016-2027) Figure 37. Asia-Pacific Customer Experience Outsourcing Services Market Share by Region (2016-2027) Figure 38. China Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 39. Japan Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 40. South Korea Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 41. Southeast Asia Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 42. India Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 43. Australia Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 44. Latin America Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 45. Latin America Customer Experience Outsourcing Services Market Share by Type (2016-2027) Figure 46. Latin America Customer Experience Outsourcing Services Market Share by Application (2016-2027) Figure 47. Latin America Customer Experience Outsourcing Services Market Share by Country (2016-2027) Figure 48. Mexico Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 49. Brazil Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 50. Middle East & Africa Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 51. Middle East & Africa Customer Experience Outsourcing Services Market Share by Type (2016-2027) Figure 52. Middle East & Africa Customer Experience Outsourcing Services Market Share by Application (2016-2027) Figure 53. Middle East & Africa Customer Experience Outsourcing Services Market Share by Country (2016-2027) Figure 54. Turkey Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 55. Saudi Arabia Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 56. UAE Customer Experience Outsourcing Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 57. Teleperformance SA Revenue Growth Rate in Customer Experience Outsourcing Services Business (2016-2021) Figure 58. Acquire BPO Revenue Growth Rate in Customer Experience Outsourcing Services Business (2016-2021) Figure 59. Concentrix Revenue Growth Rate in Customer Experience Outsourcing Services Business (2016-2021) Figure 60. Datacom Revenue Growth Rate in Customer Experience Outsourcing Services Business (2016-2021) Figure 61. PROBE Group Revenue Growth Rate in Customer Experience Outsourcing Services Business (2016-2021) Figure 62. Serco Revenue Growth Rate in Customer Experience Outsourcing Services Business (2016-2021) Figure 63. Sitel Revenue Growth Rate in Customer Experience Outsourcing Services Business (2016-2021) Figure 64. Startek Revenue Growth Rate in Customer Experience Outsourcing Services Business (2016-2021) Figure 65. Stellar Global Solutions Revenue Growth Rate in Customer Experience Outsourcing Services Business (2016-2021) Figure 66. SYKES Revenue Growth Rate in Customer Experience Outsourcing Services Business (2016-2021) Figure 67. TTEC Revenue Growth Rate in Customer Experience Outsourcing Services Business (2016-2021) Figure 68. Stream Global Services Revenue Growth Rate in Customer Experience Outsourcing Services Business (2016-2021) Figure 69. West Corporation Revenue Growth Rate in Customer Experience Outsourcing Services Business (2016-2021) Figure 70. Accenture Revenue Growth Rate in Customer Experience Outsourcing Services Business (2016-2021) Figure 71. Bottom-up and Top-down Approaches for This Report Figure 72. Data Triangulation Figure 73. Key Executives Interviewed

Teleperformance SA Acquire BPO Concentrix Datacom PROBE Group Serco Sitel Startek Stellar Global Solutions SYKES TTEC Stream Global Services West Corporation Accenture