1 Market Overview of Call Recording Solutions 1.1 Call Recording Solutions Market Overview 1.1.1 Call Recording Solutions Product Scope 1.1.2 Call Recording Solutions Market Status and Outlook 1.2 Global Call Recording Solutions Market Size Overview by Region 2016 VS 2021VS 2027 1.3 Global Call Recording Solutions Market Size by Region (2016-2027) 1.4 Global Call Recording Solutions Historic Market Size by Region (2016-2021) 1.5 Global Call Recording Solutions Market Size Forecast by Region (2022-2027) 1.6 Key Regions, Call Recording Solutions Market Size (2016-2027) 1.6.1 North America Call Recording Solutions Market Size (2016-2027) 1.6.2 Europe Call Recording Solutions Market Size (2016-2027) 1.6.3 Asia-Pacific Call Recording Solutions Market Size (2016-2027) 1.6.4 Latin America Call Recording Solutions Market Size (2016-2027) 1.6.5 Middle East & Africa Call Recording Solutions Market Size (2016-2027) 2 Call Recording Solutions Market Overview by Type 2.1 Global Call Recording Solutions Market Size by Type: 2016 VS 2021 VS 2027 2.2 Global Call Recording Solutions Historic Market Size by Type (2016-2021) 2.3 Global Call Recording Solutions Forecasted Market Size by Type (2022-2027) 2.4 Cloud-based 2.5 On-premises 3 Call Recording Solutions Market Overview by Application 3.1 Global Call Recording Solutions Market Size by Application: 2016 VS 2021 VS 2027 3.2 Global Call Recording Solutions Historic Market Size by Application (2016-2021) 3.3 Global Call Recording Solutions Forecasted Market Size by Application (2022-2027) 3.4 Small and Medium Enterprises (SMEs) 3.5 Large Enterprises 4 Call Recording Solutions Competition Analysis by Players 4.1 Global Call Recording Solutions Market Size by Players (2016-2021) 4.2 Global Top Players by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Call Recording Solutions as of 2020) 4.3 Date of Key Players Enter into Call Recording Solutions Market 4.4 Global Top Players Call Recording Solutions Headquarters and Area Served 4.5 Key Players Call Recording Solutions Product Solution and Service 4.6 Competitive Status 4.6.1 Call Recording Solutions Market Concentration Rate 4.6.2 Mergers & Acquisitions, Expansion Plans 5 Company (Top Players) Profiles and Key Data 5.1 Enghouse Networks 5.1.1 Enghouse Networks Profile 5.1.2 Enghouse Networks Main Business 5.1.3 Enghouse Networks Call Recording Solutions Products, Services and Solutions 5.1.4 Enghouse Networks Call Recording Solutions Revenue (US$ Million) & (2016-2021) 5.1.5 Enghouse Networks Recent Developments 5.2 OrecX 5.2.1 OrecX Profile 5.2.2 OrecX Main Business 5.2.3 OrecX Call Recording Solutions Products, Services and Solutions 5.2.4 OrecX Call Recording Solutions Revenue (US$ Million) & (2016-2021) 5.2.5 OrecX Recent Developments 5.3 FCS Computer Systems 5.5.1 FCS Computer Systems Profile 5.3.2 FCS Computer Systems Main Business 5.3.3 FCS Computer Systems Call Recording Solutions Products, Services and Solutions 5.3.4 FCS Computer Systems Call Recording Solutions Revenue (US$ Million) & (2016-2021) 5.3.5 Bitrix Recent Developments 5.4 Bitrix 5.4.1 Bitrix Profile 5.4.2 Bitrix Main Business 5.4.3 Bitrix Call Recording Solutions Products, Services and Solutions 5.4.4 Bitrix Call Recording Solutions Revenue (US$ Million) & (2016-2021) 5.4.5 Bitrix Recent Developments 5.5 Mitel Networks 5.5.1 Mitel Networks Profile 5.5.2 Mitel Networks Main Business 5.5.3 Mitel Networks Call Recording Solutions Products, Services and Solutions 5.5.4 Mitel Networks Call Recording Solutions Revenue (US$ Million) & (2016-2021) 5.5.5 Mitel Networks Recent Developments 5.6 Convirza 5.6.1 Convirza Profile 5.6.2 Convirza Main Business 5.6.3 Convirza Call Recording Solutions Products, Services and Solutions 5.6.4 Convirza Call Recording Solutions Revenue (US$ Million) & (2016-2021) 5.6.5 Convirza Recent Developments 5.7 Exelysis 5.7.1 Exelysis Profile 5.7.2 Exelysis Main Business 5.7.3 Exelysis Call Recording Solutions Products, Services and Solutions 5.7.4 Exelysis Call Recording Solutions Revenue (US$ Million) & (2016-2021) 5.7.5 Exelysis Recent Developments 5.8 CloudCall 5.8.1 CloudCall Profile 5.8.2 CloudCall Main Business 5.8.3 CloudCall Call Recording Solutions Products, Services and Solutions 5.8.4 CloudCall Call Recording Solutions Revenue (US$ Million) & (2016-2021) 5.8.5 CloudCall Recent Developments 5.9 CallCabinet 5.9.1 CallCabinet Profile 5.9.2 CallCabinet Main Business 5.9.3 CallCabinet Call Recording Solutions Products, Services and Solutions 5.9.4 CallCabinet Call Recording Solutions Revenue (US$ Million) & (2016-2021) 5.9.5 CallCabinet Recent Developments 5.10 Monet Software 5.10.1 Monet Software Profile 5.10.2 Monet Software Main Business 5.10.3 Monet Software Call Recording Solutions Products, Services and Solutions 5.10.4 Monet Software Call Recording Solutions Revenue (US$ Million) & (2016-2021) 5.10.5 Monet Software Recent Developments 5.11 HigherGround 5.11.1 HigherGround Profile 5.11.2 HigherGround Main Business 5.11.3 HigherGround Call Recording Solutions Products, Services and Solutions 5.11.4 HigherGround Call Recording Solutions Revenue (US$ Million) & (2016-2021) 5.11.5 HigherGround Recent Developments 5.12 Phonexa 5.12.1 Phonexa Profile 5.12.2 Phonexa Main Business 5.12.3 Phonexa Call Recording Solutions Products, Services and Solutions 5.12.4 Phonexa Call Recording Solutions Revenue (US$ Million) & (2016-2021) 5.12.5 Phonexa Recent Developments 5.13 Call Box 5.13.1 Call Box Profile 5.13.2 Call Box Main Business 5.13.3 Call Box Call Recording Solutions Products, Services and Solutions 5.13.4 Call Box Call Recording Solutions Revenue (US$ Million) & (2016-2021) 5.13.5 Call Box Recent Developments 5.14 Nexmo 5.14.1 Nexmo Profile 5.14.2 Nexmo Main Business 5.14.3 Nexmo Call Recording Solutions Products, Services and Solutions 5.14.4 Nexmo Call Recording Solutions Revenue (US$ Million) & (2016-2021) 5.14.5 Nexmo Recent Developments 5.15 Call Tracker 5.15.1 Call Tracker Profile 5.15.2 Call Tracker Main Business 5.15.3 Call Tracker Call Recording Solutions Products, Services and Solutions 5.15.4 Call Tracker Call Recording Solutions Revenue (US$ Million) & (2016-2021) 5.15.5 Call Tracker Recent Developments 6 North America 6.1 North America Call Recording Solutions Market Size by Country (2016-2027) 6.2 United States 6.3 Canada 7 Europe 7.1 Europe Call Recording Solutions Market Size by Country (2016-2027) 7.2 Germany 7.3 France 7.4 U.K. 7.5 Italy 7.6 Russia 7.7 Nordic 7.8 Rest of Europe 8 Asia-Pacific 8.1 Asia-Pacific Call Recording Solutions Market Size by Region (2016-2027) 8.2 China 8.3 Japan 8.4 South Korea 8.5 Southeast Asia 8.6 India 8.7 Australia 8.8 Rest of Asia-Pacific 9 Latin America 9.1 Latin America Call Recording Solutions Market Size by Country (2016-2027) 9.2 Mexico 9.3 Brazil 9.4 Rest of Latin America 10 Middle East & Africa 10.1 Middle East & Africa Call Recording Solutions Market Size by Country (2016-2027) 10.2 Turkey 10.3 Saudi Arabia 10.4 UAE 10.5 Rest of Middle East & Africa 11 Call Recording Solutions Market Dynamics 11.1 Call Recording Solutions Industry Trends 11.2 Call Recording Solutions Market Drivers 11.3 Call Recording Solutions Market Challenges 11.4 Call Recording Solutions Market Restraints 12 Research Finding /Conclusion 13 Methodology and Data Source 13.1 Methodology/Research Approach 13.1.1 Research Programs/Design 13.1.2 Market Size Estimation 13.1.3 Market Breakdown and Data Triangulation 13.2 Data Source 13.2.1 Secondary Sources 13.2.2 Primary Sources 13.3 Disclaimer 13.4 Author List

List of Tables Table 1. Global Market Call Recording Solutions Market Size (US$ Million) Comparison by Region 2016 VS 2021 VS 2027 Table 2. Global Call Recording Solutions Market Size by Region (2016-2021) & (US$ Million) Table 3. Global Call Recording Solutions Market Size Share by Region (2016-2021) Table 4. Global Call Recording Solutions Forecasted Market Size by Region (2022-2027) & (US$ Million) Table 5. Global Call Recording Solutions Forecasted Market Size Share by Region (2022-2027) Table 6. Global Call Recording Solutions Market Size (US$ Million) by Type: 2016 VS 2021 VS 2027 Table 7. Global Call Recording Solutions Market Size by Type (2016-2021) & (US$ Million) Table 8. Global Call Recording Solutions Revenue Market Share by Type (2016-2021) Table 9. Global Call Recording Solutions Forecasted Market Size by Type (2022-2027) & (US$ Million) Table 10. Global Call Recording Solutions Revenue Market Share by Type (2022-2027) Table 11. Global Call Recording Solutions Market Size (US$ Million) by Application: 2016 VS 2021 VS 2027 Table 12. Global Call Recording Solutions Market Size by Application (2016-2021) & (US$ Million) Table 13. Global Call Recording Solutions Revenue Market Share by Application (2016-2021) Table 14. Global Call Recording Solutions Forecasted Market Size by Application (2022-2027) & (US$ Million) Table 15. Global Call Recording Solutions Revenue Market Share by Application (2022-2027) Table 16. Global Call Recording Solutions Revenue (US$ Million) by Players (2016-2021) Table 17. Global Call Recording Solutions Revenue Market Share by Players (2016-2021) Table 18. Global Top Manufacturers Market Share by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Call Recording Solutions as of 2020) Table 19. Date of Key Manufacturers Enter into Call Recording Solutions Market Table 20. Global Call Recording Solutions Top Players Headquarters and Area Served Table 21. Call Recording Solutions Product Solution and Service Table 22. Global Call Recording Solutions Players Market Concentration Ratio (CR5 and HHI) Table 23. Mergers & Acquisitions, Expansion Plans Table 24. Enghouse Networks Basic Information List Table 25. Enghouse Networks Description and Business Overview Table 26. Enghouse Networks Call Recording Solutions Products, Services and Solutions Table 27. Revenue (US$ Million) in Call Recording Solutions Business of Enghouse Networks (2016-2021) Table 28. Enghouse Networks Recent Developments Table 29. OrecX Basic Information List Table 30. OrecX Description and Business Overview Table 31. OrecX Call Recording Solutions Products, Services and Solutions Table 32. Revenue (US$ Million) in Call Recording Solutions Business of OrecX (2016-2021) Table 33. OrecX Recent Developments Table 34. FCS Computer Systems Basic Information List Table 35. FCS Computer Systems Description and Business Overview Table 36. FCS Computer Systems Call Recording Solutions Products, Services and Solutions Table 37. Revenue (US$ Million) in Call Recording Solutions Business of FCS Computer Systems (2016-2021) Table 38. FCS Computer Systems Recent Developments Table 39. Bitrix Basic Information List Table 40. Bitrix Description and Business Overview Table 41. Bitrix Call Recording Solutions Products, Services and Solutions Table 42. Revenue (US$ Million) in Call Recording Solutions Business of Bitrix (2016-2021) Table 43. Bitrix Recent Developments Table 44. Mitel Networks Basic Information List Table 45. Mitel Networks Description and Business Overview Table 46. Mitel Networks Call Recording Solutions Products, Services and Solutions Table 47. Revenue (US$ Million) in Call Recording Solutions Business of Mitel Networks (2016-2021) Table 48. Mitel Networks Recent Developments Table 49. Convirza Basic Information List Table 50. Convirza Description and Business Overview Table 51. Convirza Call Recording Solutions Products, Services and Solutions Table 52. Revenue (US$ Million) in Call Recording Solutions Business of Convirza (2016-2021) Table 53. Convirza Recent Developments Table 54. Exelysis Basic Information List Table 55. Exelysis Description and Business Overview Table 56. Exelysis Call Recording Solutions Products, Services and Solutions Table 57. Revenue (US$ Million) in Call Recording Solutions Business of Exelysis (2016-2021) Table 58. Exelysis Recent Developments Table 59. CloudCall Basic Information List Table 60. CloudCall Description and Business Overview Table 61. CloudCall Call Recording Solutions Products, Services and Solutions Table 62. Revenue (US$ Million) in Call Recording Solutions Business of CloudCall (2016-2021) Table 63. CloudCall Recent Developments Table 64. CallCabinet Basic Information List Table 65. CallCabinet Description and Business Overview Table 66. CallCabinet Call Recording Solutions Products, Services and Solutions Table 67. Revenue (US$ Million) in Call Recording Solutions Business of CallCabinet (2016-2021) Table 68. CallCabinet Recent Developments Table 69. Monet Software Basic Information List Table 70. Monet Software Description and Business Overview Table 71. Monet Software Call Recording Solutions Products, Services and Solutions Table 72. Revenue (US$ Million) in Call Recording Solutions Business of Monet Software (2016-2021) Table 73. Monet Software Recent Developments Table 74. HigherGround Basic Information List Table 75. HigherGround Description and Business Overview Table 76. HigherGround Call Recording Solutions Products, Services and Solutions Table 77. Revenue (US$ Million) in Call Recording Solutions Business of HigherGround (2016-2021) Table 78. HigherGround Recent Developments Table 79. Phonexa Basic Information List Table 80. Phonexa Description and Business Overview Table 81. Phonexa Call Recording Solutions Products, Services and Solutions Table 82. Revenue (US$ Million) in Call Recording Solutions Business of Phonexa (2016-2021) Table 83. Phonexa Recent Developments Table 84. Call Box Basic Information List Table 85. Call Box Description and Business Overview Table 86. Call Box Call Recording Solutions Products, Services and Solutions Table 87. Revenue (US$ Million) in Call Recording Solutions Business of Call Box (2016-2021) Table 88. Call Box Recent Developments Table 89. Nexmo Basic Information List Table 90. Nexmo Description and Business Overview Table 91. Nexmo Call Recording Solutions Products, Services and Solutions Table 92. Revenue (US$ Million) in Call Recording Solutions Business of Nexmo (2016-2021) Table 93. Nexmo Recent Developments Table 94. Call Tracker Basic Information List Table 95. Call Tracker Description and Business Overview Table 96. Call Tracker Call Recording Solutions Products, Services and Solutions Table 97. Revenue (US$ Million) in Call Recording Solutions Business of Call Tracker (2016-2021) Table 98. Call Tracker Recent Developments Table 99. North America Call Recording Solutions Market Size by Country (2016-2021) & (US$ Million) Table 100. North America Call Recording Solutions Market Size by Country (2022-2027) & (US$ Million) Table 101. Europe Call Recording Solutions Market Size by Country (2016-2021) & (US$ Million) Table 102. Europe Call Recording Solutions Market Size by Country (2022-2027) & (US$ Million) Table 103. Asia-Pacific Call Recording Solutions Market Size by Region (2016-2021) & (US$ Million) Table 104. Asia-Pacific Call Recording Solutions Market Size by Region (2022-2027) & (US$ Million) Table 105. Asia-Pacific Call Recording Solutions Market Share by Region (2016-2021) Table 106. Asia-Pacific Call Recording Solutions Market Share by Region (2022-2027) Table 107. Latin America Call Recording Solutions Market Size by Country (2016-2021) & (US$ Million) Table 108. Latin America Call Recording Solutions Market Size by Country (2022-2027) & (US$ Million) Table 109. Middle East & Africa Call Recording Solutions Market Size by Players (2016-2021) & (US$ Million) Table 110. Middle East & Africa Call Recording Solutions Market Size by Country (2022-2027) & (US$ Million) Table 111. Call Recording Solutions Market Trends Table 112. Call Recording Solutions Market Drivers Table 113. Call Recording Solutions Market Challenges Table 114. Call Recording Solutions Market Restraints Table 115. Research Programs/Design for This Report Table 116. Key Data Information from Secondary Sources Table 117. Key Data Information from Primary Sources List of Figures Figure 1. Global Call Recording Solutions Market Size Year-over-Year 2016-2027 & (US$ Million) Figure 2. Global Call Recording Solutions Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 3. Global Call Recording Solutions Market Share by Regions: 2021 VS 2027 Figure 4. Global Call Recording Solutions Forecasted Market Size Share by Region (2022-2027) Figure 5. North America Call Recording Solutions Market Size (US$ Million) Growth Rate (2016-2027) Figure 6. Europe Call Recording Solutions Market Size (US$ Million) and Growth Rate (2016-2027) Figure 7. Asia-Pacific Call Recording Solutions Market Size (US$ Million) and Growth Rate (2016-2027) Figure 8. Latin America Call Recording Solutions Market Size (US$ Million) and Growth Rate (2016-2027) Figure 9. Middle East & Africa Call Recording Solutions Market Size (US$ Million) and Growth Rate (2016-2027) Figure 10. Global Call Recording Solutions Market Size Share by Type in 2021 & 2027 Figure 11. Cloud-based Market Size (US$ Million) YoY Growth (2016-2027) Figure 12. On-premises Market Size (US$ Million) YoY Growth (2016-2027) Figure 13. Global Call Recording Solutions Market Size Share by Application in 2021 & 2027 Figure 14. Small and Medium Enterprises (SMEs) Market Size (US$ Million) YoY Growth (2016-2027) Figure 15. Large Enterprises Market Size (US$ Million) YoY Growth (2016-2027) Figure 16. Call Recording Solutions Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2016 VS 2020 Figure 17. Global Top 5 and Top 10 Players Call Recording Solutions Market Share in 2020 Figure 18. North America Call Recording Solutions Market Share by Country (2016-2027) Figure 19. United States Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 20. Canada Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 21. Germany Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 22. France Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 23. U.K. Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 24. Italy Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 25. Russia Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 26. Nordic Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 27. Rest of Europe Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 28. Asia-Pacific Call Recording Solutions Market Share by Region (2016-2027) Figure 29. China Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 30. Japan Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 31. South Korea Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 32. Southeast Asia Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 33. India Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 34. Australia Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 35. Rest of Asia-Pacific Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 36. Latin America Call Recording Solutions Market Share by Country (2016-2027) Figure 37. Mexico Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 38. Brazil Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 39. Rest of Latin America Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 40. Middle East & Africa Call Recording Solutions Market Share by Country (2016-2027) Figure 41. Turkey Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 42. Saudi Arabia Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 43. UAE Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 44. Rest of Middle East & Africa Call Recording Solutions Market Size (2016-2027) & (US$ Million) Figure 45. Bottom-up and Top-down Approaches for This Report Figure 46. Data Triangulation

Enghouse Networks OrecX FCS Computer Systems Bitrix Mitel Networks Convirza Exelysis CloudCall CallCabinet Monet Software HigherGround Phonexa Call Box Nexmo Call Tracker