1 Market Overview of Customer Analytics Applications 1.1 Customer Analytics Applications Market Overview 1.1.1 Customer Analytics Applications Product Scope 1.1.2 Customer Analytics Applications Market Status and Outlook 1.2 Global Customer Analytics Applications Market Size Overview by Region 2016 VS 2021VS 2027 1.3 Global Customer Analytics Applications Market Size by Region (2016-2027) 1.4 Global Customer Analytics Applications Historic Market Size by Region (2016-2021) 1.5 Global Customer Analytics Applications Market Size Forecast by Region (2022-2027) 1.6 Key Regions, Customer Analytics Applications Market Size (2016-2027) 1.6.1 North America Customer Analytics Applications Market Size (2016-2027) 1.6.2 Europe Customer Analytics Applications Market Size (2016-2027) 1.6.3 Asia-Pacific Customer Analytics Applications Market Size (2016-2027) 1.6.4 Latin America Customer Analytics Applications Market Size (2016-2027) 1.6.5 Middle East & Africa Customer Analytics Applications Market Size (2016-2027) 2 Customer Analytics Applications Market Overview by Type 2.1 Global Customer Analytics Applications Market Size by Type: 2016 VS 2021 VS 2027 2.2 Global Customer Analytics Applications Historic Market Size by Type (2016-2021) 2.3 Global Customer Analytics Applications Forecasted Market Size by Type (2022-2027) 2.4 Customer Behavior Analysis 2.5 Customer Behavior Forecast 3 Customer Analytics Applications Market Overview by Application 3.1 Global Customer Analytics Applications Market Size by Application: 2016 VS 2021 VS 2027 3.2 Global Customer Analytics Applications Historic Market Size by Application (2016-2021) 3.3 Global Customer Analytics Applications Forecasted Market Size by Application (2022-2027) 3.4 Retail 3.5 BFSI 3.6 Telecom and IT 3.7 Healthcare 3.8 Manufacturing 3.9 Other 4 Customer Analytics Applications Competition Analysis by Players 4.1 Global Customer Analytics Applications Market Size by Players (2016-2021) 4.2 Global Top Players by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Customer Analytics Applications as of 2020) 4.3 Date of Key Players Enter into Customer Analytics Applications Market 4.4 Global Top Players Customer Analytics Applications Headquarters and Area Served 4.5 Key Players Customer Analytics Applications Product Solution and Service 4.6 Competitive Status 4.6.1 Customer Analytics Applications Market Concentration Rate 4.6.2 Mergers & Acquisitions, Expansion Plans 5 Company (Top Players) Profiles and Key Data 5.1 Adobe Inc. 5.1.1 Adobe Inc. Profile 5.1.2 Adobe Inc. Main Business 5.1.3 Adobe Inc. Customer Analytics Applications Products, Services and Solutions 5.1.4 Adobe Inc. Customer Analytics Applications Revenue (US$ Million) & (2016-2021) 5.1.5 Adobe Inc. Recent Developments 5.2 IBM Corp. 5.2.1 IBM Corp. Profile 5.2.2 IBM Corp. Main Business 5.2.3 IBM Corp. Customer Analytics Applications Products, Services and Solutions 5.2.4 IBM Corp. Customer Analytics Applications Revenue (US$ Million) & (2016-2021) 5.2.5 IBM Corp. Recent Developments 5.3 Oracle Corp. 5.5.1 Oracle Corp. Profile 5.3.2 Oracle Corp. Main Business 5.3.3 Oracle Corp. Customer Analytics Applications Products, Services and Solutions 5.3.4 Oracle Corp. Customer Analytics Applications Revenue (US$ Million) & (2016-2021) 5.3.5 Salesforce.com Inc. Recent Developments 5.4 Salesforce.com Inc. 5.4.1 Salesforce.com Inc. Profile 5.4.2 Salesforce.com Inc. Main Business 5.4.3 Salesforce.com Inc. Customer Analytics Applications Products, Services and Solutions 5.4.4 Salesforce.com Inc. Customer Analytics Applications Revenue (US$ Million) & (2016-2021) 5.4.5 Salesforce.com Inc. Recent Developments 5.5 SAS Institute Inc. 5.5.1 SAS Institute Inc. Profile 5.5.2 SAS Institute Inc. Main Business 5.5.3 SAS Institute Inc. Customer Analytics Applications Products, Services and Solutions 5.5.4 SAS Institute Inc. Customer Analytics Applications Revenue (US$ Million) & (2016-2021) 5.5.5 SAS Institute Inc. Recent Developments ... 6 North America 6.1 North America Customer Analytics Applications Market Size by Country (2016-2027) 6.2 United States 6.3 Canada 7 Europe 7.1 Europe Customer Analytics Applications Market Size by Country (2016-2027) 7.2 Germany 7.3 France 7.4 U.K. 7.5 Italy 7.6 Russia 7.7 Nordic 7.8 Rest of Europe 8 Asia-Pacific 8.1 Asia-Pacific Customer Analytics Applications Market Size by Region (2016-2027) 8.2 China 8.3 Japan 8.4 South Korea 8.5 Southeast Asia 8.6 India 8.7 Australia 8.8 Rest of Asia-Pacific 9 Latin America 9.1 Latin America Customer Analytics Applications Market Size by Country (2016-2027) 9.2 Mexico 9.3 Brazil 9.4 Rest of Latin America 10 Middle East & Africa 10.1 Middle East & Africa Customer Analytics Applications Market Size by Country (2016-2027) 10.2 Turkey 10.3 Saudi Arabia 10.4 UAE 10.5 Rest of Middle East & Africa 11 Customer Analytics Applications Market Dynamics 11.1 Customer Analytics Applications Industry Trends 11.2 Customer Analytics Applications Market Drivers 11.3 Customer Analytics Applications Market Challenges 11.4 Customer Analytics Applications Market Restraints 12 Research Finding /Conclusion 13 Methodology and Data Source 13.1 Methodology/Research Approach 13.1.1 Research Programs/Design 13.1.2 Market Size Estimation 13.1.3 Market Breakdown and Data Triangulation 13.2 Data Source 13.2.1 Secondary Sources 13.2.2 Primary Sources 13.3 Disclaimer 13.4 Author List

List of Tables Table 1. Global Market Customer Analytics Applications Market Size (US$ Million) Comparison by Region 2016 VS 2021 VS 2027 Table 2. Global Customer Analytics Applications Market Size by Region (2016-2021) & (US$ Million) Table 3. Global Customer Analytics Applications Market Size Share by Region (2016-2021) Table 4. Global Customer Analytics Applications Forecasted Market Size by Region (2022-2027) & (US$ Million) Table 5. Global Customer Analytics Applications Forecasted Market Size Share by Region (2022-2027) Table 6. Global Customer Analytics Applications Market Size (US$ Million) by Type: 2016 VS 2021 VS 2027 Table 7. Global Customer Analytics Applications Market Size by Type (2016-2021) & (US$ Million) Table 8. Global Customer Analytics Applications Revenue Market Share by Type (2016-2021) Table 9. Global Customer Analytics Applications Forecasted Market Size by Type (2022-2027) & (US$ Million) Table 10. Global Customer Analytics Applications Revenue Market Share by Type (2022-2027) Table 11. Global Customer Analytics Applications Market Size (US$ Million) by Application: 2016 VS 2021 VS 2027 Table 12. Global Customer Analytics Applications Market Size by Application (2016-2021) & (US$ Million) Table 13. Global Customer Analytics Applications Revenue Market Share by Application (2016-2021) Table 14. Global Customer Analytics Applications Forecasted Market Size by Application (2022-2027) & (US$ Million) Table 15. Global Customer Analytics Applications Revenue Market Share by Application (2022-2027) Table 16. Global Customer Analytics Applications Revenue (US$ Million) by Players (2016-2021) Table 17. Global Customer Analytics Applications Revenue Market Share by Players (2016-2021) Table 18. Global Top Manufacturers Market Share by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Customer Analytics Applications as of 2020) Table 19. Date of Key Manufacturers Enter into Customer Analytics Applications Market Table 20. Global Customer Analytics Applications Top Players Headquarters and Area Served Table 21. Customer Analytics Applications Product Solution and Service Table 22. Global Customer Analytics Applications Players Market Concentration Ratio (CR5 and HHI) Table 23. Mergers & Acquisitions, Expansion Plans Table 24. Adobe Inc. Basic Information List Table 25. Adobe Inc. Description and Business Overview Table 26. Adobe Inc. Customer Analytics Applications Products, Services and Solutions Table 27. Revenue (US$ Million) in Customer Analytics Applications Business of Adobe Inc. (2016-2021) Table 28. Adobe Inc. Recent Developments Table 29. IBM Corp. Basic Information List Table 30. IBM Corp. Description and Business Overview Table 31. IBM Corp. Customer Analytics Applications Products, Services and Solutions Table 32. Revenue (US$ Million) in Customer Analytics Applications Business of IBM Corp. (2016-2021) Table 33. IBM Corp. Recent Developments Table 34. Oracle Corp. Basic Information List Table 35. Oracle Corp. Description and Business Overview Table 36. Oracle Corp. Customer Analytics Applications Products, Services and Solutions Table 37. Revenue (US$ Million) in Customer Analytics Applications Business of Oracle Corp. (2016-2021) Table 38. Oracle Corp. Recent Developments Table 39. Salesforce.com Inc. Basic Information List Table 40. Salesforce.com Inc. Description and Business Overview Table 41. Salesforce.com Inc. Customer Analytics Applications Products, Services and Solutions Table 42. Revenue (US$ Million) in Customer Analytics Applications Business of Salesforce.com Inc. (2016-2021) Table 43. Salesforce.com Inc. Recent Developments Table 44. SAS Institute Inc. Basic Information List Table 45. SAS Institute Inc. Description and Business Overview Table 46. SAS Institute Inc. Customer Analytics Applications Products, Services and Solutions Table 47. Revenue (US$ Million) in Customer Analytics Applications Business of SAS Institute Inc. (2016-2021) Table 48. SAS Institute Inc. Recent Developments Table 49. North America Customer Analytics Applications Market Size by Country (2016-2021) & (US$ Million) Table 50. North America Customer Analytics Applications Market Size by Country (2022-2027) & (US$ Million) Table 51. Europe Customer Analytics Applications Market Size by Country (2016-2021) & (US$ Million) Table 52. Europe Customer Analytics Applications Market Size by Country (2022-2027) & (US$ Million) Table 53. Asia-Pacific Customer Analytics Applications Market Size by Region (2016-2021) & (US$ Million) Table 54. Asia-Pacific Customer Analytics Applications Market Size by Region (2022-2027) & (US$ Million) Table 55. Asia-Pacific Customer Analytics Applications Market Share by Region (2016-2021) Table 56. Asia-Pacific Customer Analytics Applications Market Share by Region (2022-2027) Table 57. Latin America Customer Analytics Applications Market Size by Country (2016-2021) & (US$ Million) Table 58. Latin America Customer Analytics Applications Market Size by Country (2022-2027) & (US$ Million) Table 59. Middle East & Africa Customer Analytics Applications Market Size by Players (2016-2021) & (US$ Million) Table 60. Middle East & Africa Customer Analytics Applications Market Size by Country (2022-2027) & (US$ Million) Table 61. Customer Analytics Applications Market Trends Table 62. Customer Analytics Applications Market Drivers Table 63. Customer Analytics Applications Market Challenges Table 64. Customer Analytics Applications Market Restraints Table 65. Research Programs/Design for This Report Table 66. Key Data Information from Secondary Sources Table 67. Key Data Information from Primary Sources List of Figures Figure 1. Global Customer Analytics Applications Market Size Year-over-Year 2016-2027 & (US$ Million) Figure 2. Global Customer Analytics Applications Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 3. Global Customer Analytics Applications Market Share by Regions: 2021 VS 2027 Figure 4. Global Customer Analytics Applications Forecasted Market Size Share by Region (2022-2027) Figure 5. North America Customer Analytics Applications Market Size (US$ Million) Growth Rate (2016-2027) Figure 6. Europe Customer Analytics Applications Market Size (US$ Million) and Growth Rate (2016-2027) Figure 7. Asia-Pacific Customer Analytics Applications Market Size (US$ Million) and Growth Rate (2016-2027) Figure 8. Latin America Customer Analytics Applications Market Size (US$ Million) and Growth Rate (2016-2027) Figure 9. Middle East & Africa Customer Analytics Applications Market Size (US$ Million) and Growth Rate (2016-2027) Figure 10. Global Customer Analytics Applications Market Size Share by Type in 2021 & 2027 Figure 11. Customer Behavior Analysis Market Size (US$ Million) YoY Growth (2016-2027) Figure 12. Customer Behavior Forecast Market Size (US$ Million) YoY Growth (2016-2027) Figure 13. Global Customer Analytics Applications Market Size Share by Application in 2021 & 2027 Figure 14. Retail Market Size (US$ Million) YoY Growth (2016-2027) Figure 15. BFSI Market Size (US$ Million) YoY Growth (2016-2027) Figure 16. Telecom and IT Market Size (US$ Million) YoY Growth (2016-2027) Figure 17. Healthcare Market Size (US$ Million) YoY Growth (2016-2027) Figure 18. Manufacturing Market Size (US$ Million) YoY Growth (2016-2027) Figure 19. Other Market Size (US$ Million) YoY Growth (2016-2027) Figure 20. Customer Analytics Applications Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2016 VS 2020 Figure 21. Global Top 5 and Top 10 Players Customer Analytics Applications Market Share in 2020 Figure 22. North America Customer Analytics Applications Market Share by Country (2016-2027) Figure 23. United States Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 24. Canada Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 25. Germany Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 26. France Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 27. U.K. Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 28. Italy Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 29. Russia Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 30. Nordic Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 31. Rest of Europe Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 32. Asia-Pacific Customer Analytics Applications Market Share by Region (2016-2027) Figure 33. China Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 34. Japan Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 35. South Korea Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 36. Southeast Asia Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 37. India Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 38. Australia Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 39. Rest of Asia-Pacific Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 40. Latin America Customer Analytics Applications Market Share by Country (2016-2027) Figure 41. Mexico Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 42. Brazil Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 43. Rest of Latin America Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 44. Middle East & Africa Customer Analytics Applications Market Share by Country (2016-2027) Figure 45. Turkey Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 46. Saudi Arabia Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 47. UAE Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 48. Rest of Middle East & Africa Customer Analytics Applications Market Size (2016-2027) & (US$ Million) Figure 49. Bottom-up and Top-down Approaches for This Report Figure 50. Data Triangulation

Adobe Inc. IBM Corp. Oracle Corp. Salesforce.com Inc. SAS Institute Inc.