1 Market Overview of Customer Identity Access Management (CIAM) 1.1 Customer Identity Access Management (CIAM) Market Overview 1.1.1 Customer Identity Access Management (CIAM) Product Scope 1.1.2 Customer Identity Access Management (CIAM) Market Status and Outlook 1.2 Global Customer Identity Access Management (CIAM) Market Size Overview by Region 2016 VS 2021VS 2027 1.3 Global Customer Identity Access Management (CIAM) Market Size by Region (2016-2027) 1.4 Global Customer Identity Access Management (CIAM) Historic Market Size by Region (2016-2021) 1.5 Global Customer Identity Access Management (CIAM) Market Size Forecast by Region (2022-2027) 1.6 Key Regions, Customer Identity Access Management (CIAM) Market Size (2016-2027) 1.6.1 North America Customer Identity Access Management (CIAM) Market Size (2016-2027) 1.6.2 Europe Customer Identity Access Management (CIAM) Market Size (2016-2027) 1.6.3 Asia-Pacific Customer Identity Access Management (CIAM) Market Size (2016-2027) 1.6.4 Latin America Customer Identity Access Management (CIAM) Market Size (2016-2027) 1.6.5 Middle East & Africa Customer Identity Access Management (CIAM) Market Size (2016-2027) 2 Customer Identity Access Management (CIAM) Market Overview by Type 2.1 Global Customer Identity Access Management (CIAM) Market Size by Type: 2016 VS 2021 VS 2027 2.2 Global Customer Identity Access Management (CIAM) Historic Market Size by Type (2016-2021) 2.3 Global Customer Identity Access Management (CIAM) Forecasted Market Size by Type (2022-2027) 2.4 On-premises 2.5 Software-as-a-Service (SaaS) 3 Customer Identity Access Management (CIAM) Market Overview by Application 3.1 Global Customer Identity Access Management (CIAM) Market Size by Application: 2016 VS 2021 VS 2027 3.2 Global Customer Identity Access Management (CIAM) Historic Market Size by Application (2016-2021) 3.3 Global Customer Identity Access Management (CIAM) Forecasted Market Size by Application (2022-2027) 3.4 BFSI 3.5 Goverment 3.6 Healthcare 3.7 IT & Telecom 3.8 Media & Entertainment 3.9 Educational 3.10 Others 4 Customer Identity Access Management (CIAM) Competition Analysis by Players 4.1 Global Customer Identity Access Management (CIAM) Market Size by Players (2016-2021) 4.2 Global Top Players by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Customer Identity Access Management (CIAM) as of 2020) 4.3 Date of Key Players Enter into Customer Identity Access Management (CIAM) Market 4.4 Global Top Players Customer Identity Access Management (CIAM) Headquarters and Area Served 4.5 Key Players Customer Identity Access Management (CIAM) Product Solution and Service 4.6 Competitive Status 4.6.1 Customer Identity Access Management (CIAM) Market Concentration Rate 4.6.2 Mergers & Acquisitions, Expansion Plans 5 Company (Top Players) Profiles and Key Data 5.1 Microsoft 5.1.1 Microsoft Profile 5.1.2 Microsoft Main Business 5.1.3 Microsoft Customer Identity Access Management (CIAM) Products, Services and Solutions 5.1.4 Microsoft Customer Identity Access Management (CIAM) Revenue (US$ Million) & (2016-2021) 5.1.5 Microsoft Recent Developments 5.2 SAP 5.2.1 SAP Profile 5.2.2 SAP Main Business 5.2.3 SAP Customer Identity Access Management (CIAM) Products, Services and Solutions 5.2.4 SAP Customer Identity Access Management (CIAM) Revenue (US$ Million) & (2016-2021) 5.2.5 SAP Recent Developments 5.3 IBM 5.5.1 IBM Profile 5.3.2 IBM Main Business 5.3.3 IBM Customer Identity Access Management (CIAM) Products, Services and Solutions 5.3.4 IBM Customer Identity Access Management (CIAM) Revenue (US$ Million) & (2016-2021) 5.3.5 Ping Identity Recent Developments 5.4 Ping Identity 5.4.1 Ping Identity Profile 5.4.2 Ping Identity Main Business 5.4.3 Ping Identity Customer Identity Access Management (CIAM) Products, Services and Solutions 5.4.4 Ping Identity Customer Identity Access Management (CIAM) Revenue (US$ Million) & (2016-2021) 5.4.5 Ping Identity Recent Developments 5.5 Okta 5.5.1 Okta Profile 5.5.2 Okta Main Business 5.5.3 Okta Customer Identity Access Management (CIAM) Products, Services and Solutions 5.5.4 Okta Customer Identity Access Management (CIAM) Revenue (US$ Million) & (2016-2021) 5.5.5 Okta Recent Developments 5.6 Oracle 5.6.1 Oracle Profile 5.6.2 Oracle Main Business 5.6.3 Oracle Customer Identity Access Management (CIAM) Products, Services and Solutions 5.6.4 Oracle Customer Identity Access Management (CIAM) Revenue (US$ Million) & (2016-2021) 5.6.5 Oracle Recent Developments 5.7 ForgeRock 5.7.1 ForgeRock Profile 5.7.2 ForgeRock Main Business 5.7.3 ForgeRock Customer Identity Access Management (CIAM) Products, Services and Solutions 5.7.4 ForgeRock Customer Identity Access Management (CIAM) Revenue (US$ Million) & (2016-2021) 5.7.5 ForgeRock Recent Developments 5.8 Janrain 5.8.1 Janrain Profile 5.8.2 Janrain Main Business 5.8.3 Janrain Customer Identity Access Management (CIAM) Products, Services and Solutions 5.8.4 Janrain Customer Identity Access Management (CIAM) Revenue (US$ Million) & (2016-2021) 5.8.5 Janrain Recent Developments 5.9 LoginRadius 5.9.1 LoginRadius Profile 5.9.2 LoginRadius Main Business 5.9.3 LoginRadius Customer Identity Access Management (CIAM) Products, Services and Solutions 5.9.4 LoginRadius Customer Identity Access Management (CIAM) Revenue (US$ Million) & (2016-2021) 5.9.5 LoginRadius Recent Developments 5.10 iWelcome 5.10.1 iWelcome Profile 5.10.2 iWelcome Main Business 5.10.3 iWelcome Customer Identity Access Management (CIAM) Products, Services and Solutions 5.10.4 iWelcome Customer Identity Access Management (CIAM) Revenue (US$ Million) & (2016-2021) 5.10.5 iWelcome Recent Developments 5.11 Globalsign 5.11.1 Globalsign Profile 5.11.2 Globalsign Main Business 5.11.3 Globalsign Customer Identity Access Management (CIAM) Products, Services and Solutions 5.11.4 Globalsign Customer Identity Access Management (CIAM) Revenue (US$ Million) & (2016-2021) 5.11.5 Globalsign Recent Developments 5.12 Trusona 5.12.1 Trusona Profile 5.12.2 Trusona Main Business 5.12.3 Trusona Customer Identity Access Management (CIAM) Products, Services and Solutions 5.12.4 Trusona Customer Identity Access Management (CIAM) Revenue (US$ Million) & (2016-2021) 5.12.5 Trusona Recent Developments 5.13 Acuant 5.13.1 Acuant Profile 5.13.2 Acuant Main Business 5.13.3 Acuant Customer Identity Access Management (CIAM) Products, Services and Solutions 5.13.4 Acuant Customer Identity Access Management (CIAM) Revenue (US$ Million) & (2016-2021) 5.13.5 Acuant Recent Developments 5.14 SailPoint 5.14.1 SailPoint Profile 5.14.2 SailPoint Main Business 5.14.3 SailPoint Customer Identity Access Management (CIAM) Products, Services and Solutions 5.14.4 SailPoint Customer Identity Access Management (CIAM) Revenue (US$ Million) & (2016-2021) 5.14.5 SailPoint Recent Developments 6 North America 6.1 North America Customer Identity Access Management (CIAM) Market Size by Country (2016-2027) 6.2 United States 6.3 Canada 7 Europe 7.1 Europe Customer Identity Access Management (CIAM) Market Size by Country (2016-2027) 7.2 Germany 7.3 France 7.4 U.K. 7.5 Italy 7.6 Russia 7.7 Nordic 7.8 Rest of Europe 8 Asia-Pacific 8.1 Asia-Pacific Customer Identity Access Management (CIAM) Market Size by Region (2016-2027) 8.2 China 8.3 Japan 8.4 South Korea 8.5 Southeast Asia 8.6 India 8.7 Australia 8.8 Rest of Asia-Pacific 9 Latin America 9.1 Latin America Customer Identity Access Management (CIAM) Market Size by Country (2016-2027) 9.2 Mexico 9.3 Brazil 9.4 Rest of Latin America 10 Middle East & Africa 10.1 Middle East & Africa Customer Identity Access Management (CIAM) Market Size by Country (2016-2027) 10.2 Turkey 10.3 Saudi Arabia 10.4 UAE 10.5 Rest of Middle East & Africa 11 Customer Identity Access Management (CIAM) Market Dynamics 11.1 Customer Identity Access Management (CIAM) Industry Trends 11.2 Customer Identity Access Management (CIAM) Market Drivers 11.3 Customer Identity Access Management (CIAM) Market Challenges 11.4 Customer Identity Access Management (CIAM) Market Restraints 12 Research Finding /Conclusion 13 Methodology and Data Source 13.1 Methodology/Research Approach 13.1.1 Research Programs/Design 13.1.2 Market Size Estimation 13.1.3 Market Breakdown and Data Triangulation 13.2 Data Source 13.2.1 Secondary Sources 13.2.2 Primary Sources 13.3 Disclaimer 13.4 Author List

List of Tables Table 1. Global Market Customer Identity Access Management (CIAM) Market Size (US$ Million) Comparison by Region 2016 VS 2021 VS 2027 Table 2. Global Customer Identity Access Management (CIAM) Market Size by Region (2016-2021) & (US$ Million) Table 3. Global Customer Identity Access Management (CIAM) Market Size Share by Region (2016-2021) Table 4. Global Customer Identity Access Management (CIAM) Forecasted Market Size by Region (2022-2027) & (US$ Million) Table 5. Global Customer Identity Access Management (CIAM) Forecasted Market Size Share by Region (2022-2027) Table 6. Global Customer Identity Access Management (CIAM) Market Size (US$ Million) by Type: 2016 VS 2021 VS 2027 Table 7. Global Customer Identity Access Management (CIAM) Market Size by Type (2016-2021) & (US$ Million) Table 8. Global Customer Identity Access Management (CIAM) Revenue Market Share by Type (2016-2021) Table 9. Global Customer Identity Access Management (CIAM) Forecasted Market Size by Type (2022-2027) & (US$ Million) Table 10. Global Customer Identity Access Management (CIAM) Revenue Market Share by Type (2022-2027) Table 11. Global Customer Identity Access Management (CIAM) Market Size (US$ Million) by Application: 2016 VS 2021 VS 2027 Table 12. Global Customer Identity Access Management (CIAM) Market Size by Application (2016-2021) & (US$ Million) Table 13. Global Customer Identity Access Management (CIAM) Revenue Market Share by Application (2016-2021) Table 14. Global Customer Identity Access Management (CIAM) Forecasted Market Size by Application (2022-2027) & (US$ Million) Table 15. Global Customer Identity Access Management (CIAM) Revenue Market Share by Application (2022-2027) Table 16. Global Customer Identity Access Management (CIAM) Revenue (US$ Million) by Players (2016-2021) Table 17. Global Customer Identity Access Management (CIAM) Revenue Market Share by Players (2016-2021) Table 18. Global Top Manufacturers Market Share by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Customer Identity Access Management (CIAM) as of 2020) Table 19. Date of Key Manufacturers Enter into Customer Identity Access Management (CIAM) Market Table 20. Global Customer Identity Access Management (CIAM) Top Players Headquarters and Area Served Table 21. Customer Identity Access Management (CIAM) Product Solution and Service Table 22. Global Customer Identity Access Management (CIAM) Players Market Concentration Ratio (CR5 and HHI) Table 23. Mergers & Acquisitions, Expansion Plans Table 24. Microsoft Basic Information List Table 25. Microsoft Description and Business Overview Table 26. Microsoft Customer Identity Access Management (CIAM) Products, Services and Solutions Table 27. Revenue (US$ Million) in Customer Identity Access Management (CIAM) Business of Microsoft (2016-2021) Table 28. Microsoft Recent Developments Table 29. SAP Basic Information List Table 30. SAP Description and Business Overview Table 31. SAP Customer Identity Access Management (CIAM) Products, Services and Solutions Table 32. Revenue (US$ Million) in Customer Identity Access Management (CIAM) Business of SAP (2016-2021) Table 33. SAP Recent Developments Table 34. IBM Basic Information List Table 35. IBM Description and Business Overview Table 36. IBM Customer Identity Access Management (CIAM) Products, Services and Solutions Table 37. Revenue (US$ Million) in Customer Identity Access Management (CIAM) Business of IBM (2016-2021) Table 38. IBM Recent Developments Table 39. Ping Identity Basic Information List Table 40. Ping Identity Description and Business Overview Table 41. Ping Identity Customer Identity Access Management (CIAM) Products, Services and Solutions Table 42. Revenue (US$ Million) in Customer Identity Access Management (CIAM) Business of Ping Identity (2016-2021) Table 43. Ping Identity Recent Developments Table 44. Okta Basic Information List Table 45. Okta Description and Business Overview Table 46. Okta Customer Identity Access Management (CIAM) Products, Services and Solutions Table 47. Revenue (US$ Million) in Customer Identity Access Management (CIAM) Business of Okta (2016-2021) Table 48. Okta Recent Developments Table 49. Oracle Basic Information List Table 50. Oracle Description and Business Overview Table 51. Oracle Customer Identity Access Management (CIAM) Products, Services and Solutions Table 52. Revenue (US$ Million) in Customer Identity Access Management (CIAM) Business of Oracle (2016-2021) Table 53. Oracle Recent Developments Table 54. ForgeRock Basic Information List Table 55. ForgeRock Description and Business Overview Table 56. ForgeRock Customer Identity Access Management (CIAM) Products, Services and Solutions Table 57. Revenue (US$ Million) in Customer Identity Access Management (CIAM) Business of ForgeRock (2016-2021) Table 58. ForgeRock Recent Developments Table 59. Janrain Basic Information List Table 60. Janrain Description and Business Overview Table 61. Janrain Customer Identity Access Management (CIAM) Products, Services and Solutions Table 62. Revenue (US$ Million) in Customer Identity Access Management (CIAM) Business of Janrain (2016-2021) Table 63. Janrain Recent Developments Table 64. LoginRadius Basic Information List Table 65. LoginRadius Description and Business Overview Table 66. LoginRadius Customer Identity Access Management (CIAM) Products, Services and Solutions Table 67. Revenue (US$ Million) in Customer Identity Access Management (CIAM) Business of LoginRadius (2016-2021) Table 68. LoginRadius Recent Developments Table 69. iWelcome Basic Information List Table 70. iWelcome Description and Business Overview Table 71. iWelcome Customer Identity Access Management (CIAM) Products, Services and Solutions Table 72. Revenue (US$ Million) in Customer Identity Access Management (CIAM) Business of iWelcome (2016-2021) Table 73. iWelcome Recent Developments Table 74. Globalsign Basic Information List Table 75. Globalsign Description and Business Overview Table 76. Globalsign Customer Identity Access Management (CIAM) Products, Services and Solutions Table 77. Revenue (US$ Million) in Customer Identity Access Management (CIAM) Business of Globalsign (2016-2021) Table 78. Globalsign Recent Developments Table 79. Trusona Basic Information List Table 80. Trusona Description and Business Overview Table 81. Trusona Customer Identity Access Management (CIAM) Products, Services and Solutions Table 82. Revenue (US$ Million) in Customer Identity Access Management (CIAM) Business of Trusona (2016-2021) Table 83. Trusona Recent Developments Table 84. Acuant Basic Information List Table 85. Acuant Description and Business Overview Table 86. Acuant Customer Identity Access Management (CIAM) Products, Services and Solutions Table 87. Revenue (US$ Million) in Customer Identity Access Management (CIAM) Business of Acuant (2016-2021) Table 88. Acuant Recent Developments Table 89. SailPoint Basic Information List Table 90. SailPoint Description and Business Overview Table 91. SailPoint Customer Identity Access Management (CIAM) Products, Services and Solutions Table 92. Revenue (US$ Million) in Customer Identity Access Management (CIAM) Business of SailPoint (2016-2021) Table 93. SailPoint Recent Developments Table 94. North America Customer Identity Access Management (CIAM) Market Size by Country (2016-2021) & (US$ Million) Table 95. North America Customer Identity Access Management (CIAM) Market Size by Country (2022-2027) & (US$ Million) Table 96. Europe Customer Identity Access Management (CIAM) Market Size by Country (2016-2021) & (US$ Million) Table 97. Europe Customer Identity Access Management (CIAM) Market Size by Country (2022-2027) & (US$ Million) Table 98. Asia-Pacific Customer Identity Access Management (CIAM) Market Size by Region (2016-2021) & (US$ Million) Table 99. Asia-Pacific Customer Identity Access Management (CIAM) Market Size by Region (2022-2027) & (US$ Million) Table 100. Asia-Pacific Customer Identity Access Management (CIAM) Market Share by Region (2016-2021) Table 101. Asia-Pacific Customer Identity Access Management (CIAM) Market Share by Region (2022-2027) Table 102. Latin America Customer Identity Access Management (CIAM) Market Size by Country (2016-2021) & (US$ Million) Table 103. Latin America Customer Identity Access Management (CIAM) Market Size by Country (2022-2027) & (US$ Million) Table 104. Middle East & Africa Customer Identity Access Management (CIAM) Market Size by Players (2016-2021) & (US$ Million) Table 105. Middle East & Africa Customer Identity Access Management (CIAM) Market Size by Country (2022-2027) & (US$ Million) Table 106. Customer Identity Access Management (CIAM) Market Trends Table 107. Customer Identity Access Management (CIAM) Market Drivers Table 108. Customer Identity Access Management (CIAM) Market Challenges Table 109. Customer Identity Access Management (CIAM) Market Restraints Table 110. Research Programs/Design for This Report Table 111. Key Data Information from Secondary Sources Table 112. Key Data Information from Primary Sources List of Figures Figure 1. Global Customer Identity Access Management (CIAM) Market Size Year-over-Year 2016-2027 & (US$ Million) Figure 2. Global Customer Identity Access Management (CIAM) Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 3. Global Customer Identity Access Management (CIAM) Market Share by Regions: 2021 VS 2027 Figure 4. Global Customer Identity Access Management (CIAM) Forecasted Market Size Share by Region (2022-2027) Figure 5. North America Customer Identity Access Management (CIAM) Market Size (US$ Million) Growth Rate (2016-2027) Figure 6. Europe Customer Identity Access Management (CIAM) Market Size (US$ Million) and Growth Rate (2016-2027) Figure 7. Asia-Pacific Customer Identity Access Management (CIAM) Market Size (US$ Million) and Growth Rate (2016-2027) Figure 8. Latin America Customer Identity Access Management (CIAM) Market Size (US$ Million) and Growth Rate (2016-2027) Figure 9. Middle East & Africa Customer Identity Access Management (CIAM) Market Size (US$ Million) and Growth Rate (2016-2027) Figure 10. Global Customer Identity Access Management (CIAM) Market Size Share by Type in 2021 & 2027 Figure 11. On-premises Market Size (US$ Million) YoY Growth (2016-2027) Figure 12. Software-as-a-Service (SaaS) Market Size (US$ Million) YoY Growth (2016-2027) Figure 13. Global Customer Identity Access Management (CIAM) Market Size Share by Application in 2021 & 2027 Figure 14. BFSI Market Size (US$ Million) YoY Growth (2016-2027) Figure 15. Goverment Market Size (US$ Million) YoY Growth (2016-2027) Figure 16. Healthcare Market Size (US$ Million) YoY Growth (2016-2027) Figure 17. IT & Telecom Market Size (US$ Million) YoY Growth (2016-2027) Figure 18. Media & Entertainment Market Size (US$ Million) YoY Growth (2016-2027) Figure 19. Educational Market Size (US$ Million) YoY Growth (2016-2027) Figure 20. Customer Identity Access Management (CIAM) Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2016 VS 2020 Figure 21. Global Top 5 and Top 10 Players Customer Identity Access Management (CIAM) Market Share in 2020 Figure 22. North America Customer Identity Access Management (CIAM) Market Share by Country (2016-2027) Figure 23. United States Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 24. Canada Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 25. Germany Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 26. France Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 27. U.K. Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 28. Italy Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 29. Russia Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 30. Nordic Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 31. Rest of Europe Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 32. Asia-Pacific Customer Identity Access Management (CIAM) Market Share by Region (2016-2027) Figure 33. China Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 34. Japan Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 35. South Korea Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 36. Southeast Asia Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 37. India Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 38. Australia Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 39. Rest of Asia-Pacific Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 40. Latin America Customer Identity Access Management (CIAM) Market Share by Country (2016-2027) Figure 41. Mexico Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 42. Brazil Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 43. Rest of Latin America Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 44. Middle East & Africa Customer Identity Access Management (CIAM) Market Share by Country (2016-2027) Figure 45. Turkey Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 46. Saudi Arabia Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 47. UAE Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 48. Rest of Middle East & Africa Customer Identity Access Management (CIAM) Market Size (2016-2027) & (US$ Million) Figure 49. Bottom-up and Top-down Approaches for This Report Figure 50. Data Triangulation

Microsoft SAP IBM Ping Identity Okta Oracle ForgeRock Janrain LoginRadius iWelcome Globalsign Trusona Acuant SailPoint