1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Technical Support Outsourcing Market Size Growth Rate by Type: 2016 VS 2021 VS 2027 1.2.2 Pre-Sales Support Service 1.2.3 Post-Sale Support Service 1.2.4 Managed Technical Support Service 1.2.5 Enterprise Technical Helpdesk Services 1.3 Market by Application 1.3.1 Global Technical Support Outsourcing Market Share by Application: 2016 VS 2021 VS 2027 1.3.2 Information Technology 1.3.3 Finance 1.3.4 Human Capital 1.3.5 Production & Manufacturing 1.3.6 Telecommunication 1.3.7 Automotive 1.3.8 Energy & Utilities 1.3.9 Education 1.3.10 Media & Entertainment 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Technical Support Outsourcing Market Perspective (2016-2027) 2.2 Technical Support Outsourcing Growth Trends by Regions 2.2.1 Technical Support Outsourcing Market Size by Regions: 2016 VS 2021 VS 2027 2.2.2 Technical Support Outsourcing Historic Market Share by Regions (2016-2021) 2.2.3 Technical Support Outsourcing Forecasted Market Size by Regions (2022-2027) 2.3 Technical Support Outsourcing Industry Dynamic 2.3.1 Technical Support Outsourcing Market Trends 2.3.2 Technical Support Outsourcing Market Drivers 2.3.3 Technical Support Outsourcing Market Challenges 2.3.4 Technical Support Outsourcing Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Technical Support Outsourcing Players by Revenue 3.1.1 Global Top Technical Support Outsourcing Players by Revenue (2016-2021) 3.1.2 Global Technical Support Outsourcing Revenue Market Share by Players (2016-2021) 3.2 Global Technical Support Outsourcing Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by Technical Support Outsourcing Revenue 3.4 Global Technical Support Outsourcing Market Concentration Ratio 3.4.1 Global Technical Support Outsourcing Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Technical Support Outsourcing Revenue in 2020 3.5 Technical Support Outsourcing Key Players Head office and Area Served 3.6 Key Players Technical Support Outsourcing Product Solution and Service 3.7 Date of Enter into Technical Support Outsourcing Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Technical Support Outsourcing Breakdown Data by Type 4.1 Global Technical Support Outsourcing Historic Market Size by Type (2016-2021) 4.2 Global Technical Support Outsourcing Forecasted Market Size by Type (2022-2027) 5 Technical Support Outsourcing Breakdown Data by Application 5.1 Global Technical Support Outsourcing Historic Market Size by Application (2016-2021) 5.2 Global Technical Support Outsourcing Forecasted Market Size by Application (2022-2027) 6 North America 6.1 North America Technical Support Outsourcing Market Size (2016-2027) 6.2 North America Technical Support Outsourcing Market Size by Type 6.2.1 North America Technical Support Outsourcing Market Size by Type (2016-2021) 6.2.2 North America Technical Support Outsourcing Market Size by Type (2022-2027) 6.2.3 North America Technical Support Outsourcing Market Size by Type (2016-2027) 6.3 North America Technical Support Outsourcing Market Size by Application 6.3.1 North America Technical Support Outsourcing Market Size by Application (2016-2021) 6.3.2 North America Technical Support Outsourcing Market Size by Application (2022-2027) 6.3.3 North America Technical Support Outsourcing Market Size by Application (2016-2027) 6.4 North America Technical Support Outsourcing Market Size by Country 6.4.1 North America Technical Support Outsourcing Market Size by Country (2016-2021) 6.4.2 North America Technical Support Outsourcing Market Size by Country (2022-2027) 6.4.3 United States 6.4.4 Canada 7 Europe 7.1 Europe Technical Support Outsourcing Market Size (2016-2027) 7.2 Europe Technical Support Outsourcing Market Size by Type 7.2.1 Europe Technical Support Outsourcing Market Size by Type (2016-2021) 7.2.2 Europe Technical Support Outsourcing Market Size by Type (2022-2027) 7.2.3 Europe Technical Support Outsourcing Market Size by Type (2016-2027) 7.3 Europe Technical Support Outsourcing Market Size by Application 7.3.1 Europe Technical Support Outsourcing Market Size by Application (2016-2021) 7.3.2 Europe Technical Support Outsourcing Market Size by Application (2022-2027) 7.3.3 Europe Technical Support Outsourcing Market Size by Application (2016-2027) 7.4 Europe Technical Support Outsourcing Market Size by Country 7.4.1 Europe Technical Support Outsourcing Market Size by Country (2016-2021) 7.4.2 Europe Technical Support Outsourcing Market Size by Country (2022-2027) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic 8 Asia-Pacific 8.1 Asia-Pacific Technical Support Outsourcing Market Size (2016-2027) 8.2 Asia-Pacific Technical Support Outsourcing Market Size by Type 8.2.1 Asia-Pacific Technical Support Outsourcing Market Size by Type (2016-2021) 8.2.2 Asia-Pacific Technical Support Outsourcing Market Size by Type (2022-2027) 8.2.3 Asia-Pacific Technical Support Outsourcing Market Size by Type (2016-2027) 8.3 Asia-Pacific Technical Support Outsourcing Market Size by Application 8.3.1 Asia-Pacific Technical Support Outsourcing Market Size by Application (2016-2021) 8.3.2 Asia-Pacific Technical Support Outsourcing Market Size by Application (2022-2027) 8.3.3 Asia-Pacific Technical Support Outsourcing Market Size by Application (2016-2027) 8.4 Asia-Pacific Technical Support Outsourcing Market Size by Region 8.4.1 Asia-Pacific Technical Support Outsourcing Market Size by Region (2016-2021) 8.4.2 Asia-Pacific Technical Support Outsourcing Market Size by Region (2022-2027) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America Technical Support Outsourcing Market Size (2016-2027) 9.2 Latin America Technical Support Outsourcing Market Size by Type 9.2.1 Latin America Technical Support Outsourcing Market Size by Type (2016-2021) 9.2.2 Latin America Technical Support Outsourcing Market Size by Type (2022-2027) 9.2.3 Latin America Technical Support Outsourcing Market Size by Type (2016-2027) 9.3 Latin America Technical Support Outsourcing Market Size by Application 9.3.1 Latin America Technical Support Outsourcing Market Size by Application (2016-2021) 9.3.2 Latin America Technical Support Outsourcing Market Size by Application (2022-2027) 9.3.3 Latin America Technical Support Outsourcing Market Size by Application (2016-2027) 9.4 Latin America Technical Support Outsourcing Market Size by Country 9.4.1 Latin America Technical Support Outsourcing Market Size by Country (2016-2021) 9.4.2 Latin America Technical Support Outsourcing Market Size by Country (2022-2027) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Technical Support Outsourcing Market Size (2016-2027) 10.2 Middle East & Africa Technical Support Outsourcing Market Size by Type 10.2.1 Middle East & Africa Technical Support Outsourcing Market Size by Type (2016-2021) 10.2.2 Middle East & Africa Technical Support Outsourcing Market Size by Type (2022-2027) 10.2.3 Middle East & Africa Technical Support Outsourcing Market Size by Type (2016-2027) 10.3 Middle East & Africa Technical Support Outsourcing Market Size by Application 10.3.1 Middle East & Africa Technical Support Outsourcing Market Size by Application (2016-2021) 10.3.2 Middle East & Africa Technical Support Outsourcing Market Size by Application (2022-2027) 10.3.3 Middle East & Africa Technical Support Outsourcing Market Size by Application (2016-2027) 10.4 Middle East & Africa Technical Support Outsourcing Market Size by Country 10.4.1 Middle East & Africa Technical Support Outsourcing Market Size by Country (2016-2021) 10.4.2 Middle East & Africa Technical Support Outsourcing Market Size by Country (2022-2027) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 Accenture 11.1.1 Accenture Company Details 11.1.2 Accenture Business Overview 11.1.3 Accenture Technical Support Outsourcing Introduction 11.1.4 Accenture Revenue in Technical Support Outsourcing Business (2016-2021) 11.1.5 Accenture Recent Development 11.2 Collabera 11.2.1 Collabera Company Details 11.2.2 Collabera Business Overview 11.2.3 Collabera Technical Support Outsourcing Introduction 11.2.4 Collabera Revenue in Technical Support Outsourcing Business (2016-2021) 11.2.5 Collabera Recent Development 11.3 Genpact 11.3.1 Genpact Company Details 11.3.2 Genpact Business Overview 11.3.3 Genpact Technical Support Outsourcing Introduction 11.3.4 Genpact Revenue in Technical Support Outsourcing Business (2016-2021) 11.3.5 Genpact Recent Development 11.4 HCL Technologies 11.4.1 HCL Technologies Company Details 11.4.2 HCL Technologies Business Overview 11.4.3 HCL Technologies Technical Support Outsourcing Introduction 11.4.4 HCL Technologies Revenue in Technical Support Outsourcing Business (2016-2021) 11.4.5 HCL Technologies Recent Development 11.5 Infosys 11.5.1 Infosys Company Details 11.5.2 Infosys Business Overview 11.5.3 Infosys Technical Support Outsourcing Introduction 11.5.4 Infosys Revenue in Technical Support Outsourcing Business (2016-2021) 11.5.5 Infosys Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Technical Support Outsourcing Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027 Table 2. Key Players of Pre-Sales Support Service Table 3. Key Players of Post-Sale Support Service Table 4. Key Players of Managed Technical Support Service Table 5. Key Players of Enterprise Technical Helpdesk Services Table 6. Global Technical Support Outsourcing Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027 Table 7. Global Technical Support Outsourcing Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027 Table 8. Global Technical Support Outsourcing Market Size by Regions (2016-2021) & (US$ Million) Table 9. Global Technical Support Outsourcing Market Share by Regions (2016-2021) Table 10. Global Technical Support Outsourcing Forecasted Market Size by Regions (2022-2027) & (US$ Million) Table 11. Global Technical Support Outsourcing Market Share by Regions (2022-2027) Table 12. Technical Support Outsourcing Market Trends Table 13. Technical Support Outsourcing Market Drivers Table 14. Technical Support Outsourcing Market Challenges Table 15. Technical Support Outsourcing Market Restraints Table 16. Global Technical Support Outsourcing Revenue by Players (2016-2021) & (US$ Million) Table 17. Global Technical Support Outsourcing Market Share by Players (2016-2021) Table 18. Global Top Technical Support Outsourcing Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Technical Support Outsourcing as of 2020) Table 19. Ranking of Global Top Technical Support Outsourcing Companies by Revenue (US$ Million) in 2020 Table 20. Global 5 Largest Players Market Share by Technical Support Outsourcing Revenue (CR5 and HHI) & (2016-2021) Table 21. Key Players Headquarters and Area Served Table 22. Key Players Technical Support Outsourcing Product Solution and Service Table 23. Date of Enter into Technical Support Outsourcing Market Table 24. Mergers & Acquisitions, Expansion Plans Table 25. Global Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million) Table 26. Global Technical Support Outsourcing Revenue Market Share by Type (2016-2021) Table 27. Global Technical Support Outsourcing Forecasted Market Size by Type (2022-2027) (US$ Million) Table 28. Global Technical Support Outsourcing Revenue Market Share by Type (2022-2027) & (US$ Million) Table 29. Global Technical Support Outsourcing Market Size Share by Application (2016-2021) & (US$ Million) Table 30. Global Technical Support Outsourcing Revenue Market Share by Application (2016-2021) Table 31. Global Technical Support Outsourcing Forecasted Market Size by Application (2022-2027) (US$ Million) Table 32. Global Technical Support Outsourcing Revenue Market Share by Application (2022-2027) & (US$ Million) Table 33. North America Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million) Table 34. North America Technical Support Outsourcing Market Size by Type (2022-2027) & (US$ Million) Table 35. North America Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million) Table 36. North America Technical Support Outsourcing Market Size by Application (2022-2027) & (US$ Million) Table 37. North America Technical Support Outsourcing Market Size by Country (2016-2021) & (US$ Million) Table 38. North America Technical Support Outsourcing Market Size by Country (2022-2027) & (US$ Million) Table 39. Europe Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million) Table 40. Europe Technical Support Outsourcing Market Size by Type (2022-2027) & (US$ Million) Table 41. Europe Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million) Table 42. Europe Technical Support Outsourcing Market Size by Application (2022-2027) & (US$ Million) Table 43. Europe Technical Support Outsourcing Market Size by Country (2016-2021) & (US$ Million) Table 44. Europe Technical Support Outsourcing Market Size by Country (2022-2027) & (US$ Million) Table 45. Asia-Pacific Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million) Table 46. Asia-Pacific Technical Support Outsourcing Market Size by Type (2022-2027) & (US$ Million) Table 47. Asia-Pacific Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million) Table 48. Asia-Pacific Technical Support Outsourcing Market Size by Application (2022-2027) & (US$ Million) Table 49. Asia-Pacific Technical Support Outsourcing Market Size by Region (2016-2021) & (US$ Million) Table 50. Asia-Pacific Technical Support Outsourcing Market Size by Region (2022-2027) & (US$ Million) Table 51. Latin America Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million) Table 52. Latin America Technical Support Outsourcing Market Size by Type (2022-2027) & (US$ Million) Table 53. Latin America Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million) Table 54. Latin America Technical Support Outsourcing Market Size by Application (2022-2027) & (US$ Million) Table 55. Latin America Technical Support Outsourcing Market Size by Country (2016-2021) & (US$ Million) Table 56. Latin America Technical Support Outsourcing Market Size by Country (2022-2027) & (US$ Million) Table 57. Middle East & Africa Technical Support Outsourcing Market Size by Type (2016-2021) (US$ Million) Table 58. Middle East & Africa Technical Support Outsourcing Market Size by Type (2022-2027) & (US$ Million) Table 59. Middle East & Africa Technical Support Outsourcing Market Size by Application (2016-2021) (US$ Million) Table 60. Middle East & Africa Technical Support Outsourcing Market Size by Application (2022-2027) & (US$ Million) Table 61. Middle East & Africa Technical Support Outsourcing Market Size by Country (2016-2021) & (US$ Million) Table 62. Middle East & Africa Technical Support Outsourcing Market Size by Country (2022-2027) & (US$ Million) Table 63. Accenture Company Details Table 64. Accenture Business Overview Table 65. Accenture Technical Support Outsourcing Product Table 66. Accenture Revenue in Technical Support Outsourcing Business (2016-2021) & (US$ Million) Table 67. Accenture Recent Development Table 68. Collabera Company Details Table 69. Collabera Business Overview Table 70. Collabera Technical Support Outsourcing Product Table 71. Collabera Revenue in Technical Support Outsourcing Business (2016-2021) & (US$ Million) Table 72. Collabera Recent Development Table 73. Genpact Company Details Table 74. Genpact Business Overview Table 75. Genpact Technical Support Outsourcing Product Table 76. Genpact Revenue in Technical Support Outsourcing Business (2016-2021) & (US$ Million) Table 77. Genpact Recent Development Table 78. HCL Technologies Company Details Table 79. HCL Technologies Business Overview Table 80. HCL Technologies Technical Support Outsourcing Product Table 81. HCL Technologies Revenue in Technical Support Outsourcing Business (2016-2021) & (US$ Million) Table 82. HCL Technologies Recent Development Table 83. Infosys Company Details Table 84. Infosys Business Overview Table 85. Infosys Technical Support Outsourcing Product Table 86. Infosys Revenue in Technical Support Outsourcing Business (2016-2021) & (US$ Million) Table 87. Infosys Recent Development Table 88. Research Programs/Design for This Report Table 89. Key Data Information from Secondary Sources Table 90. Key Data Information from Primary Sources List of Figures Figure 1. Global Technical Support Outsourcing Market Share by Type: 2020 VS 2027 Figure 2. Pre-Sales Support Service Features Figure 3. Post-Sale Support Service Features Figure 4. Managed Technical Support Service Features Figure 5. Enterprise Technical Helpdesk Services Features Figure 6. Global Technical Support Outsourcing Market Share by Application: 2020 VS 2027 Figure 7. Information Technology Case Studies Figure 8. Finance Case Studies Figure 9. Human Capital Case Studies Figure 10. Production & Manufacturing Case Studies Figure 11. Telecommunication Case Studies Figure 12. Automotive Case Studies Figure 13. Energy & Utilities Case Studies Figure 14. Education Case Studies Figure 15. Media & Entertainment Case Studies Figure 16. Technical Support Outsourcing Report Years Considered Figure 17. Global Technical Support Outsourcing Market Size (US$ Million), Year-over-Year: 2016-2027 Figure 18. Global Technical Support Outsourcing Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 19. Global Technical Support Outsourcing Market Share by Regions: 2020 VS 2027 Figure 20. Global Technical Support Outsourcing Market Share by Regions (2022-2027) Figure 21. Global Technical Support Outsourcing Market Share by Players in 2020 Figure 22. Global Top Technical Support Outsourcing Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Technical Support Outsourcing as of 2020 Figure 23. The Top 10 and 5 Players Market Share by Technical Support Outsourcing Revenue in 2020 Figure 24. Global Technical Support Outsourcing Revenue Market Share by Type (2016-2021) Figure 25. Global Technical Support Outsourcing Revenue Market Share by Type (2022-2027) Figure 26. North America Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 27. North America Technical Support Outsourcing Market Share by Type (2016-2027) Figure 28. North America Technical Support Outsourcing Market Share by Application (2016-2027) Figure 29. North America Technical Support Outsourcing Market Share by Country (2016-2027) Figure 30. United States Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 31. Canada Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 32. Europe Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 33. Europe Technical Support Outsourcing Market Share by Type (2016-2027) Figure 34. Europe Technical Support Outsourcing Market Share by Application (2016-2027) Figure 35. Europe Technical Support Outsourcing Market Share by Country (2016-2027) Figure 36. Germany Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 37. France Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 38. U.K. Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 39. Italy Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 40. Russia Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 41. Nordic Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 42. Asia-Pacific Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 43. Asia-Pacific Technical Support Outsourcing Market Share by Type (2016-2027) Figure 44. Asia-Pacific Technical Support Outsourcing Market Share by Application (2016-2027) Figure 45. Asia-Pacific Technical Support Outsourcing Market Share by Region (2016-2027) Figure 46. China Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 47. Japan Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 48. South Korea Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 49. Southeast Asia Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 50. India Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 51. Australia Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 52. Latin America Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 53. Latin America Technical Support Outsourcing Market Share by Type (2016-2027) Figure 54. Latin America Technical Support Outsourcing Market Share by Application (2016-2027) Figure 55. Latin America Technical Support Outsourcing Market Share by Country (2016-2027) Figure 56. Mexico Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 57. Brazil Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 58. Middle East & Africa Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 59. Middle East & Africa Technical Support Outsourcing Market Share by Type (2016-2027) Figure 60. Middle East & Africa Technical Support Outsourcing Market Share by Application (2016-2027) Figure 61. Middle East & Africa Technical Support Outsourcing Market Share by Country (2016-2027) Figure 62. Turkey Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 63. Saudi Arabia Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 64. UAE Technical Support Outsourcing Market Size YoY Growth (2016-2027) & (US$ Million) Figure 65. Accenture Revenue Growth Rate in Technical Support Outsourcing Business (2016-2021) Figure 66. Collabera Revenue Growth Rate in Technical Support Outsourcing Business (2016-2021) Figure 67. Genpact Revenue Growth Rate in Technical Support Outsourcing Business (2016-2021) Figure 68. HCL Technologies Revenue Growth Rate in Technical Support Outsourcing Business (2016-2021) Figure 69. Infosys Revenue Growth Rate in Technical Support Outsourcing Business (2016-2021) Figure 70. Bottom-up and Top-down Approaches for This Report Figure 71. Data Triangulation Figure 72. Key Executives Interviewed

Accenture Collabera Genpact HCL Technologies Infosys