1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global IT Service Management Tools Software Market Size Growth Rate by Type: 2016 VS 2021 VS 2027 1.2.2 Cloud-based 1.2.3 Web-based 1.3 Market by Application 1.3.1 Global IT Service Management Tools Software Market Share by Application: 2016 VS 2021 VS 2027 1.3.2 Large Enterprise 1.3.3 Small And Medium Enterprise 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global IT Service Management Tools Software Market Perspective (2016-2027) 2.2 IT Service Management Tools Software Growth Trends by Regions 2.2.1 IT Service Management Tools Software Market Size by Regions: 2016 VS 2021 VS 2027 2.2.2 IT Service Management Tools Software Historic Market Share by Regions (2016-2021) 2.2.3 IT Service Management Tools Software Forecasted Market Size by Regions (2022-2027) 2.3 IT Service Management Tools Software Industry Dynamic 2.3.1 IT Service Management Tools Software Market Trends 2.3.2 IT Service Management Tools Software Market Drivers 2.3.3 IT Service Management Tools Software Market Challenges 2.3.4 IT Service Management Tools Software Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top IT Service Management Tools Software Players by Revenue 3.1.1 Global Top IT Service Management Tools Software Players by Revenue (2016-2021) 3.1.2 Global IT Service Management Tools Software Revenue Market Share by Players (2016-2021) 3.2 Global IT Service Management Tools Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by IT Service Management Tools Software Revenue 3.4 Global IT Service Management Tools Software Market Concentration Ratio 3.4.1 Global IT Service Management Tools Software Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by IT Service Management Tools Software Revenue in 2020 3.5 IT Service Management Tools Software Key Players Head office and Area Served 3.6 Key Players IT Service Management Tools Software Product Solution and Service 3.7 Date of Enter into IT Service Management Tools Software Market 3.8 Mergers & Acquisitions, Expansion Plans 4 IT Service Management Tools Software Breakdown Data by Type 4.1 Global IT Service Management Tools Software Historic Market Size by Type (2016-2021) 4.2 Global IT Service Management Tools Software Forecasted Market Size by Type (2022-2027) 5 IT Service Management Tools Software Breakdown Data by Application 5.1 Global IT Service Management Tools Software Historic Market Size by Application (2016-2021) 5.2 Global IT Service Management Tools Software Forecasted Market Size by Application (2022-2027) 6 North America 6.1 North America IT Service Management Tools Software Market Size (2016-2027) 6.2 North America IT Service Management Tools Software Market Size by Type 6.2.1 North America IT Service Management Tools Software Market Size by Type (2016-2021) 6.2.2 North America IT Service Management Tools Software Market Size by Type (2022-2027) 6.2.3 North America IT Service Management Tools Software Market Size by Type (2016-2027) 6.3 North America IT Service Management Tools Software Market Size by Application 6.3.1 North America IT Service Management Tools Software Market Size by Application (2016-2021) 6.3.2 North America IT Service Management Tools Software Market Size by Application (2022-2027) 6.3.3 North America IT Service Management Tools Software Market Size by Application (2016-2027) 6.4 North America IT Service Management Tools Software Market Size by Country 6.4.1 North America IT Service Management Tools Software Market Size by Country (2016-2021) 6.4.2 North America IT Service Management Tools Software Market Size by Country (2022-2027) 6.4.3 United States 6.4.4 Canada 7 Europe 7.1 Europe IT Service Management Tools Software Market Size (2016-2027) 7.2 Europe IT Service Management Tools Software Market Size by Type 7.2.1 Europe IT Service Management Tools Software Market Size by Type (2016-2021) 7.2.2 Europe IT Service Management Tools Software Market Size by Type (2022-2027) 7.2.3 Europe IT Service Management Tools Software Market Size by Type (2016-2027) 7.3 Europe IT Service Management Tools Software Market Size by Application 7.3.1 Europe IT Service Management Tools Software Market Size by Application (2016-2021) 7.3.2 Europe IT Service Management Tools Software Market Size by Application (2022-2027) 7.3.3 Europe IT Service Management Tools Software Market Size by Application (2016-2027) 7.4 Europe IT Service Management Tools Software Market Size by Country 7.4.1 Europe IT Service Management Tools Software Market Size by Country (2016-2021) 7.4.2 Europe IT Service Management Tools Software Market Size by Country (2022-2027) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic 8 Asia-Pacific 8.1 Asia-Pacific IT Service Management Tools Software Market Size (2016-2027) 8.2 Asia-Pacific IT Service Management Tools Software Market Size by Type 8.2.1 Asia-Pacific IT Service Management Tools Software Market Size by Type (2016-2021) 8.2.2 Asia-Pacific IT Service Management Tools Software Market Size by Type (2022-2027) 8.2.3 Asia-Pacific IT Service Management Tools Software Market Size by Type (2016-2027) 8.3 Asia-Pacific IT Service Management Tools Software Market Size by Application 8.3.1 Asia-Pacific IT Service Management Tools Software Market Size by Application (2016-2021) 8.3.2 Asia-Pacific IT Service Management Tools Software Market Size by Application (2022-2027) 8.3.3 Asia-Pacific IT Service Management Tools Software Market Size by Application (2016-2027) 8.4 Asia-Pacific IT Service Management Tools Software Market Size by Region 8.4.1 Asia-Pacific IT Service Management Tools Software Market Size by Region (2016-2021) 8.4.2 Asia-Pacific IT Service Management Tools Software Market Size by Region (2022-2027) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America IT Service Management Tools Software Market Size (2016-2027) 9.2 Latin America IT Service Management Tools Software Market Size by Type 9.2.1 Latin America IT Service Management Tools Software Market Size by Type (2016-2021) 9.2.2 Latin America IT Service Management Tools Software Market Size by Type (2022-2027) 9.2.3 Latin America IT Service Management Tools Software Market Size by Type (2016-2027) 9.3 Latin America IT Service Management Tools Software Market Size by Application 9.3.1 Latin America IT Service Management Tools Software Market Size by Application (2016-2021) 9.3.2 Latin America IT Service Management Tools Software Market Size by Application (2022-2027) 9.3.3 Latin America IT Service Management Tools Software Market Size by Application (2016-2027) 9.4 Latin America IT Service Management Tools Software Market Size by Country 9.4.1 Latin America IT Service Management Tools Software Market Size by Country (2016-2021) 9.4.2 Latin America IT Service Management Tools Software Market Size by Country (2022-2027) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa IT Service Management Tools Software Market Size (2016-2027) 10.2 Middle East & Africa IT Service Management Tools Software Market Size by Type 10.2.1 Middle East & Africa IT Service Management Tools Software Market Size by Type (2016-2021) 10.2.2 Middle East & Africa IT Service Management Tools Software Market Size by Type (2022-2027) 10.2.3 Middle East & Africa IT Service Management Tools Software Market Size by Type (2016-2027) 10.3 Middle East & Africa IT Service Management Tools Software Market Size by Application 10.3.1 Middle East & Africa IT Service Management Tools Software Market Size by Application (2016-2021) 10.3.2 Middle East & Africa IT Service Management Tools Software Market Size by Application (2022-2027) 10.3.3 Middle East & Africa IT Service Management Tools Software Market Size by Application (2016-2027) 10.4 Middle East & Africa IT Service Management Tools Software Market Size by Country 10.4.1 Middle East & Africa IT Service Management Tools Software Market Size by Country (2016-2021) 10.4.2 Middle East & Africa IT Service Management Tools Software Market Size by Country (2022-2027) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 Zendesk 11.1.1 Zendesk Company Details 11.1.2 Zendesk Business Overview 11.1.3 Zendesk IT Service Management Tools Software Introduction 11.1.4 Zendesk Revenue in IT Service Management Tools Software Business (2016-2021) 11.1.5 Zendesk Recent Development 11.2 SolarWinds 11.2.1 SolarWinds Company Details 11.2.2 SolarWinds Business Overview 11.2.3 SolarWinds IT Service Management Tools Software Introduction 11.2.4 SolarWinds Revenue in IT Service Management Tools Software Business (2016-2021) 11.2.5 SolarWinds Recent Development 11.3 Freshworks 11.3.1 Freshworks Company Details 11.3.2 Freshworks Business Overview 11.3.3 Freshworks IT Service Management Tools Software Introduction 11.3.4 Freshworks Revenue in IT Service Management Tools Software Business (2016-2021) 11.3.5 Freshworks Recent Development 11.4 Atlassian 11.4.1 Atlassian Company Details 11.4.2 Atlassian Business Overview 11.4.3 Atlassian IT Service Management Tools Software Introduction 11.4.4 Atlassian Revenue in IT Service Management Tools Software Business (2016-2021) 11.4.5 Atlassian Recent Development 11.5 SysAid 11.5.1 SysAid Company Details 11.5.2 SysAid Business Overview 11.5.3 SysAid IT Service Management Tools Software Introduction 11.5.4 SysAid Revenue in IT Service Management Tools Software Business (2016-2021) 11.5.5 SysAid Recent Development 11.6 Microsoft 11.6.1 Microsoft Company Details 11.6.2 Microsoft Business Overview 11.6.3 Microsoft IT Service Management Tools Software Introduction 11.6.4 Microsoft Revenue in IT Service Management Tools Software Business (2016-2021) 11.6.5 Microsoft Recent Development 11.7 ServiceNow 11.7.1 ServiceNow Company Details 11.7.2 ServiceNow Business Overview 11.7.3 ServiceNow IT Service Management Tools Software Introduction 11.7.4 ServiceNow Revenue in IT Service Management Tools Software Business (2016-2021) 11.7.5 ServiceNow Recent Development 11.8 Ivanti 11.8.1 Ivanti Company Details 11.8.2 Ivanti Business Overview 11.8.3 Ivanti IT Service Management Tools Software Introduction 11.8.4 Ivanti Revenue in IT Service Management Tools Software Business (2016-2021) 11.8.5 Ivanti Recent Development 11.9 BMC 11.9.1 BMC Company Details 11.9.2 BMC Business Overview 11.9.3 BMC IT Service Management Tools Software Introduction 11.9.4 BMC Revenue in IT Service Management Tools Software Business (2016-2021) 11.9.5 BMC Recent Development 11.10 Cherwell Software 11.10.1 Cherwell Software Company Details 11.10.2 Cherwell Software Business Overview 11.10.3 Cherwell Software IT Service Management Tools Software Introduction 11.10.4 Cherwell Software Revenue in IT Service Management Tools Software Business (2016-2021) 11.10.5 Cherwell Software Recent Development 11.11 Spiceworks 11.11.1 Spiceworks Company Details 11.11.2 Spiceworks Business Overview 11.11.3 Spiceworks IT Service Management Tools Software Introduction 11.11.4 Spiceworks Revenue in IT Service Management Tools Software Business (2016-2021) 11.11.5 Spiceworks Recent Development 11.12 TOPdesk 11.12.1 TOPdesk Company Details 11.12.2 TOPdesk Business Overview 11.12.3 TOPdesk IT Service Management Tools Software Introduction 11.12.4 TOPdesk Revenue in IT Service Management Tools Software Business (2016-2021) 11.12.5 TOPdesk Recent Development 11.13 Micro Focus 11.13.1 Micro Focus Company Details 11.13.2 Micro Focus Business Overview 11.13.3 Micro Focus IT Service Management Tools Software Introduction 11.13.4 Micro Focus Revenue in IT Service Management Tools Software Business (2016-2021) 11.13.5 Micro Focus Recent Development 11.14 Squadcast 11.14.1 Squadcast Company Details 11.14.2 Squadcast Business Overview 11.14.3 Squadcast IT Service Management Tools Software Introduction 11.14.4 Squadcast Revenue in IT Service Management Tools Software Business (2016-2021) 11.14.5 Squadcast Recent Development 11.15 TeamDynamix 11.15.1 TeamDynamix Company Details 11.15.2 TeamDynamix Business Overview 11.15.3 TeamDynamix IT Service Management Tools Software Introduction 11.15.4 TeamDynamix Revenue in IT Service Management Tools Software Business (2016-2021) 11.15.5 TeamDynamix Recent Development 11.16 ManageEngine 11.16.1 ManageEngine Company Details 11.16.2 ManageEngine Business Overview 11.16.3 ManageEngine IT Service Management Tools Software Introduction 11.16.4 ManageEngine Revenue in IT Service Management Tools Software Business (2016-2021) 11.16.5 ManageEngine Recent Development 11.17 CA Technologies A Broadcom Company 11.17.1 CA Technologies A Broadcom Company Company Details 11.17.2 CA Technologies A Broadcom Company Business Overview 11.17.3 CA Technologies A Broadcom Company IT Service Management Tools Software Introduction 11.17.4 CA Technologies A Broadcom Company Revenue in IT Service Management Tools Software Business (2016-2021) 11.17.5 CA Technologies A Broadcom Company Recent Development 11.18 SunView Software 11.18.1 SunView Software Company Details 11.18.2 SunView Software Business Overview 11.18.3 SunView Software IT Service Management Tools Software Introduction 11.18.4 SunView Software Revenue in IT Service Management Tools Software Business (2016-2021) 11.18.5 SunView Software Recent Development 11.18 EasyVista .1 EasyVista Company Details .2 EasyVista Business Overview .3 EasyVista IT Service Management Tools Software Introduction .4 EasyVista Revenue in IT Service Management Tools Software Business (2016-2021) .5 EasyVista Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global IT Service Management Tools Software Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027 Table 2. Key Players of Cloud-based Table 3. Key Players of Web-based Table 4. Global IT Service Management Tools Software Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027 Table 5. Global IT Service Management Tools Software Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027 Table 6. Global IT Service Management Tools Software Market Size by Regions (2016-2021) & (US$ Million) Table 7. Global IT Service Management Tools Software Market Share by Regions (2016-2021) Table 8. Global IT Service Management Tools Software Forecasted Market Size by Regions (2022-2027) & (US$ Million) Table 9. Global IT Service Management Tools Software Market Share by Regions (2022-2027) Table 10. IT Service Management Tools Software Market Trends Table 11. IT Service Management Tools Software Market Drivers Table 12. IT Service Management Tools Software Market Challenges Table 13. IT Service Management Tools Software Market Restraints Table 14. Global IT Service Management Tools Software Revenue by Players (2016-2021) & (US$ Million) Table 15. Global IT Service Management Tools Software Market Share by Players (2016-2021) Table 16. Global Top IT Service Management Tools Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in IT Service Management Tools Software as of 2020) Table 17. Ranking of Global Top IT Service Management Tools Software Companies by Revenue (US$ Million) in 2020 Table 18. Global 5 Largest Players Market Share by IT Service Management Tools Software Revenue (CR5 and HHI) & (2016-2021) Table 19. Key Players Headquarters and Area Served Table 20. Key Players IT Service Management Tools Software Product Solution and Service Table 21. Date of Enter into IT Service Management Tools Software Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global IT Service Management Tools Software Market Size by Type (2016-2021) (US$ Million) Table 24. Global IT Service Management Tools Software Revenue Market Share by Type (2016-2021) Table 25. Global IT Service Management Tools Software Forecasted Market Size by Type (2022-2027) (US$ Million) Table 26. Global IT Service Management Tools Software Revenue Market Share by Type (2022-2027) & (US$ Million) Table 27. Global IT Service Management Tools Software Market Size Share by Application (2016-2021) & (US$ Million) Table 28. Global IT Service Management Tools Software Revenue Market Share by Application (2016-2021) Table 29. Global IT Service Management Tools Software Forecasted Market Size by Application (2022-2027) (US$ Million) Table 30. Global IT Service Management Tools Software Revenue Market Share by Application (2022-2027) & (US$ Million) Table 31. North America IT Service Management Tools Software Market Size by Type (2016-2021) (US$ Million) Table 32. North America IT Service Management Tools Software Market Size by Type (2022-2027) & (US$ Million) Table 33. North America IT Service Management Tools Software Market Size by Application (2016-2021) (US$ Million) Table 34. North America IT Service Management Tools Software Market Size by Application (2022-2027) & (US$ Million) Table 35. North America IT Service Management Tools Software Market Size by Country (2016-2021) & (US$ Million) Table 36. North America IT Service Management Tools Software Market Size by Country (2022-2027) & (US$ Million) Table 37. Europe IT Service Management Tools Software Market Size by Type (2016-2021) (US$ Million) Table 38. Europe IT Service Management Tools Software Market Size by Type (2022-2027) & (US$ Million) Table 39. Europe IT Service Management Tools Software Market Size by Application (2016-2021) (US$ Million) Table 40. Europe IT Service Management Tools Software Market Size by Application (2022-2027) & (US$ Million) Table 41. Europe IT Service Management Tools Software Market Size by Country (2016-2021) & (US$ Million) Table 42. Europe IT Service Management Tools Software Market Size by Country (2022-2027) & (US$ Million) Table 43. Asia-Pacific IT Service Management Tools Software Market Size by Type (2016-2021) (US$ Million) Table 44. Asia-Pacific IT Service Management Tools Software Market Size by Type (2022-2027) & (US$ Million) Table 45. Asia-Pacific IT Service Management Tools Software Market Size by Application (2016-2021) (US$ Million) Table 46. Asia-Pacific IT Service Management Tools Software Market Size by Application (2022-2027) & (US$ Million) Table 47. Asia-Pacific IT Service Management Tools Software Market Size by Region (2016-2021) & (US$ Million) Table 48. Asia-Pacific IT Service Management Tools Software Market Size by Region (2022-2027) & (US$ Million) Table 49. Latin America IT Service Management Tools Software Market Size by Type (2016-2021) (US$ Million) Table 50. Latin America IT Service Management Tools Software Market Size by Type (2022-2027) & (US$ Million) Table 51. Latin America IT Service Management Tools Software Market Size by Application (2016-2021) (US$ Million) Table 52. Latin America IT Service Management Tools Software Market Size by Application (2022-2027) & (US$ Million) Table 53. Latin America IT Service Management Tools Software Market Size by Country (2016-2021) & (US$ Million) Table 54. Latin America IT Service Management Tools Software Market Size by Country (2022-2027) & (US$ Million) Table 55. Middle East & Africa IT Service Management Tools Software Market Size by Type (2016-2021) (US$ Million) Table 56. Middle East & Africa IT Service Management Tools Software Market Size by Type (2022-2027) & (US$ Million) Table 57. Middle East & Africa IT Service Management Tools Software Market Size by Application (2016-2021) (US$ Million) Table 58. Middle East & Africa IT Service Management Tools Software Market Size by Application (2022-2027) & (US$ Million) Table 59. Middle East & Africa IT Service Management Tools Software Market Size by Country (2016-2021) & (US$ Million) Table 60. Middle East & Africa IT Service Management Tools Software Market Size by Country (2022-2027) & (US$ Million) Table 61. Zendesk Company Details Table 62. Zendesk Business Overview Table 63. Zendesk IT Service Management Tools Software Product Table 64. Zendesk Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 65. Zendesk Recent Development Table 66. SolarWinds Company Details Table 67. SolarWinds Business Overview Table 68. SolarWinds IT Service Management Tools Software Product Table 69. SolarWinds Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 70. SolarWinds Recent Development Table 71. Freshworks Company Details Table 72. Freshworks Business Overview Table 73. Freshworks IT Service Management Tools Software Product Table 74. Freshworks Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 75. Freshworks Recent Development Table 76. Atlassian Company Details Table 77. Atlassian Business Overview Table 78. Atlassian IT Service Management Tools Software Product Table 79. Atlassian Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 80. Atlassian Recent Development Table 81. SysAid Company Details Table 82. SysAid Business Overview Table 83. SysAid IT Service Management Tools Software Product Table 84. SysAid Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 85. SysAid Recent Development Table 86. Microsoft Company Details Table 87. Microsoft Business Overview Table 88. Microsoft IT Service Management Tools Software Product Table 89. Microsoft Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 90. Microsoft Recent Development Table 91. ServiceNow Company Details Table 92. ServiceNow Business Overview Table 93. ServiceNow IT Service Management Tools Software Product Table 94. ServiceNow Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 95. ServiceNow Recent Development Table 96. Ivanti Company Details Table 97. Ivanti Business Overview Table 98. Ivanti Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 99. Ivanti Recent Development Table 100. BMC Company Details Table 101. BMC Business Overview Table 102. BMC IT Service Management Tools Software Product Table 103. BMC Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 104. BMC Recent Development Table 105. Cherwell Software Company Details Table 106. Cherwell Software Business Overview Table 107. Cherwell Software IT Service Management Tools Software Product Table 108. Cherwell Software Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 109. Cherwell Software Recent Development Table 110. Spiceworks Company Details Table 111. Spiceworks Business Overview Table 112. Spiceworks IT Service Management Tools Software Product Table 113. Spiceworks Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 114. Spiceworks Recent Development Table 115. TOPdesk Company Details Table 116. TOPdesk Business Overview Table 117. TOPdesk IT Service Management Tools Software Product Table 118. TOPdesk Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 119. TOPdesk Recent Development Table 120. Micro Focus Company Details Table 121. Micro Focus Business Overview Table 122. Micro Focus IT Service Management Tools Software Product Table 123. Micro Focus Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 124. Micro Focus Recent Development Table 125. Squadcast Company Details Table 126. Squadcast Business Overview Table 127. Squadcast IT Service Management Tools Software Product Table 128. Squadcast Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 129. Squadcast Recent Development Table 130. TeamDynamix Company Details Table 131. TeamDynamix Business Overview Table 132. TeamDynamix IT Service Management Tools Software Product Table 133. TeamDynamix Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 134. TeamDynamix Recent Development Table 135. ManageEngine Company Details Table 136. ManageEngine Business Overview Table 137. ManageEngine IT Service Management Tools Software Product Table 138. ManageEngine Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 139. ManageEngine Recent Development Table 140. CA Technologies A Broadcom Company Company Details Table 141. CA Technologies A Broadcom Company Business Overview Table 142. CA Technologies A Broadcom Company IT Service Management Tools Software Product Table 143. CA Technologies A Broadcom Company Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 144. CA Technologies A Broadcom Company Recent Development Table 145. SunView Software Company Details Table 146. SunView Software Business Overview Table 147. SunView Software IT Service Management Tools Software Product Table 148. SunView Software Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 149. SunView Software Recent Development Table 150. EasyVista Company Details Table 151. EasyVista Business Overview Table 152. EasyVista IT Service Management Tools Software Product Table 153. EasyVista Revenue in IT Service Management Tools Software Business (2016-2021) & (US$ Million) Table 154. EasyVista Recent Development Table 155. Research Programs/Design for This Report Table 156. Key Data Information from Secondary Sources Table 157. Key Data Information from Primary Sources List of Figures Figure 1. Global IT Service Management Tools Software Market Share by Type: 2020 VS 2027 Figure 2. Cloud-based Features Figure 3. Web-based Features Figure 4. Global IT Service Management Tools Software Market Share by Application: 2020 VS 2027 Figure 5. Large Enterprise Case Studies Figure 6. Small And Medium Enterprise Case Studies Figure 7. IT Service Management Tools Software Report Years Considered Figure 8. Global IT Service Management Tools Software Market Size (US$ Million), Year-over-Year: 2016-2027 Figure 9. Global IT Service Management Tools Software Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 10. Global IT Service Management Tools Software Market Share by Regions: 2020 VS 2027 Figure 11. Global IT Service Management Tools Software Market Share by Regions (2022-2027) Figure 12. Global IT Service Management Tools Software Market Share by Players in 2020 Figure 13. Global Top IT Service Management Tools Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in IT Service Management Tools Software as of 2020 Figure 14. The Top 10 and 5 Players Market Share by IT Service Management Tools Software Revenue in 2020 Figure 15. Global IT Service Management Tools Software Revenue Market Share by Type (2016-2021) Figure 16. Global IT Service Management Tools Software Revenue Market Share by Type (2022-2027) Figure 17. North America IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 18. North America IT Service Management Tools Software Market Share by Type (2016-2027) Figure 19. North America IT Service Management Tools Software Market Share by Application (2016-2027) Figure 20. North America IT Service Management Tools Software Market Share by Country (2016-2027) Figure 21. United States IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 22. Canada IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 23. Europe IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 24. Europe IT Service Management Tools Software Market Share by Type (2016-2027) Figure 25. Europe IT Service Management Tools Software Market Share by Application (2016-2027) Figure 26. Europe IT Service Management Tools Software Market Share by Country (2016-2027) Figure 27. Germany IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 28. France IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 29. U.K. IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 30. Italy IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 31. Russia IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 32. Nordic IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 33. Asia-Pacific IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 34. Asia-Pacific IT Service Management Tools Software Market Share by Type (2016-2027) Figure 35. Asia-Pacific IT Service Management Tools Software Market Share by Application (2016-2027) Figure 36. Asia-Pacific IT Service Management Tools Software Market Share by Region (2016-2027) Figure 37. China IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 38. Japan IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 39. South Korea IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 40. Southeast Asia IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 41. India IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 42. Australia IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 43. Latin America IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 44. Latin America IT Service Management Tools Software Market Share by Type (2016-2027) Figure 45. Latin America IT Service Management Tools Software Market Share by Application (2016-2027) Figure 46. Latin America IT Service Management Tools Software Market Share by Country (2016-2027) Figure 47. Mexico IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 48. Brazil IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 49. Middle East & Africa IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 50. Middle East & Africa IT Service Management Tools Software Market Share by Type (2016-2027) Figure 51. Middle East & Africa IT Service Management Tools Software Market Share by Application (2016-2027) Figure 52. Middle East & Africa IT Service Management Tools Software Market Share by Country (2016-2027) Figure 53. Turkey IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 54. Saudi Arabia IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 55. UAE IT Service Management Tools Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 56. Zendesk Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 57. SolarWinds Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 58. Freshworks Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 59. Atlassian Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 60. SysAid Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 61. Microsoft Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 62. ServiceNow Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 63. Ivanti Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 64. BMC Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 65. Cherwell Software Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 66. Spiceworks Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 67. TOPdesk Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 68. Micro Focus Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 69. Squadcast Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 70. TeamDynamix Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 71. ManageEngine Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 72. CA Technologies A Broadcom Company Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 73. SunView Software Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 74. EasyVista Revenue Growth Rate in IT Service Management Tools Software Business (2016-2021) Figure 75. Bottom-up and Top-down Approaches for This Report Figure 76. Data Triangulation Figure 77. Key Executives Interviewed

Zendesk SolarWinds Freshworks Atlassian SysAid Microsoft ServiceNow Ivanti BMC Cherwell Software Spiceworks TOPdesk Micro Focus Squadcast TeamDynamix ManageEngine CA Technologies A Broadcom Company SunView Software EasyVista