1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Consumer Communication Services Market Size Growth Rate by Type: 2016 VS 2021 VS 2027 1.2.2 Network Management Services 1.2.3 HD Voice and Video Calling 1.2.4 Real Time Diagnostics and Analytics 1.2.5 Cloud Integration Services 1.2.6 Mobile Support Services 1.3 Market by Application 1.3.1 Global Consumer Communication Services Market Share by Application: 2016 VS 2021 VS 2027 1.3.2 IT & Telecommunication 1.3.3 BFSI 1.3.4 Healthcare 1.3.5 Others 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Consumer Communication Services Market Perspective (2016-2027) 2.2 Consumer Communication Services Growth Trends by Regions 2.2.1 Consumer Communication Services Market Size by Regions: 2016 VS 2021 VS 2027 2.2.2 Consumer Communication Services Historic Market Share by Regions (2016-2021) 2.2.3 Consumer Communication Services Forecasted Market Size by Regions (2022-2027) 2.3 Consumer Communication Services Industry Dynamic 2.3.1 Consumer Communication Services Market Trends 2.3.2 Consumer Communication Services Market Drivers 2.3.3 Consumer Communication Services Market Challenges 2.3.4 Consumer Communication Services Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Consumer Communication Services Players by Revenue 3.1.1 Global Top Consumer Communication Services Players by Revenue (2016-2021) 3.1.2 Global Consumer Communication Services Revenue Market Share by Players (2016-2021) 3.2 Global Consumer Communication Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by Consumer Communication Services Revenue 3.4 Global Consumer Communication Services Market Concentration Ratio 3.4.1 Global Consumer Communication Services Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Consumer Communication Services Revenue in 2020 3.5 Consumer Communication Services Key Players Head office and Area Served 3.6 Key Players Consumer Communication Services Product Solution and Service 3.7 Date of Enter into Consumer Communication Services Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Consumer Communication Services Breakdown Data by Type 4.1 Global Consumer Communication Services Historic Market Size by Type (2016-2021) 4.2 Global Consumer Communication Services Forecasted Market Size by Type (2022-2027) 5 Consumer Communication Services Breakdown Data by Application 5.1 Global Consumer Communication Services Historic Market Size by Application (2016-2021) 5.2 Global Consumer Communication Services Forecasted Market Size by Application (2022-2027) 6 North America 6.1 North America Consumer Communication Services Market Size (2016-2027) 6.2 North America Consumer Communication Services Market Size by Type 6.2.1 North America Consumer Communication Services Market Size by Type (2016-2021) 6.2.2 North America Consumer Communication Services Market Size by Type (2022-2027) 6.2.3 North America Consumer Communication Services Market Size by Type (2016-2027) 6.3 North America Consumer Communication Services Market Size by Application 6.3.1 North America Consumer Communication Services Market Size by Application (2016-2021) 6.3.2 North America Consumer Communication Services Market Size by Application (2022-2027) 6.3.3 North America Consumer Communication Services Market Size by Application (2016-2027) 6.4 North America Consumer Communication Services Market Size by Country 6.4.1 North America Consumer Communication Services Market Size by Country (2016-2021) 6.4.2 North America Consumer Communication Services Market Size by Country (2022-2027) 6.4.3 United States 6.4.4 Canada 7 Europe 7.1 Europe Consumer Communication Services Market Size (2016-2027) 7.2 Europe Consumer Communication Services Market Size by Type 7.2.1 Europe Consumer Communication Services Market Size by Type (2016-2021) 7.2.2 Europe Consumer Communication Services Market Size by Type (2022-2027) 7.2.3 Europe Consumer Communication Services Market Size by Type (2016-2027) 7.3 Europe Consumer Communication Services Market Size by Application 7.3.1 Europe Consumer Communication Services Market Size by Application (2016-2021) 7.3.2 Europe Consumer Communication Services Market Size by Application (2022-2027) 7.3.3 Europe Consumer Communication Services Market Size by Application (2016-2027) 7.4 Europe Consumer Communication Services Market Size by Country 7.4.1 Europe Consumer Communication Services Market Size by Country (2016-2021) 7.4.2 Europe Consumer Communication Services Market Size by Country (2022-2027) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic 8 Asia-Pacific 8.1 Asia-Pacific Consumer Communication Services Market Size (2016-2027) 8.2 Asia-Pacific Consumer Communication Services Market Size by Type 8.2.1 Asia-Pacific Consumer Communication Services Market Size by Type (2016-2021) 8.2.2 Asia-Pacific Consumer Communication Services Market Size by Type (2022-2027) 8.2.3 Asia-Pacific Consumer Communication Services Market Size by Type (2016-2027) 8.3 Asia-Pacific Consumer Communication Services Market Size by Application 8.3.1 Asia-Pacific Consumer Communication Services Market Size by Application (2016-2021) 8.3.2 Asia-Pacific Consumer Communication Services Market Size by Application (2022-2027) 8.3.3 Asia-Pacific Consumer Communication Services Market Size by Application (2016-2027) 8.4 Asia-Pacific Consumer Communication Services Market Size by Region 8.4.1 Asia-Pacific Consumer Communication Services Market Size by Region (2016-2021) 8.4.2 Asia-Pacific Consumer Communication Services Market Size by Region (2022-2027) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America Consumer Communication Services Market Size (2016-2027) 9.2 Latin America Consumer Communication Services Market Size by Type 9.2.1 Latin America Consumer Communication Services Market Size by Type (2016-2021) 9.2.2 Latin America Consumer Communication Services Market Size by Type (2022-2027) 9.2.3 Latin America Consumer Communication Services Market Size by Type (2016-2027) 9.3 Latin America Consumer Communication Services Market Size by Application 9.3.1 Latin America Consumer Communication Services Market Size by Application (2016-2021) 9.3.2 Latin America Consumer Communication Services Market Size by Application (2022-2027) 9.3.3 Latin America Consumer Communication Services Market Size by Application (2016-2027) 9.4 Latin America Consumer Communication Services Market Size by Country 9.4.1 Latin America Consumer Communication Services Market Size by Country (2016-2021) 9.4.2 Latin America Consumer Communication Services Market Size by Country (2022-2027) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Consumer Communication Services Market Size (2016-2027) 10.2 Middle East & Africa Consumer Communication Services Market Size by Type 10.2.1 Middle East & Africa Consumer Communication Services Market Size by Type (2016-2021) 10.2.2 Middle East & Africa Consumer Communication Services Market Size by Type (2022-2027) 10.2.3 Middle East & Africa Consumer Communication Services Market Size by Type (2016-2027) 10.3 Middle East & Africa Consumer Communication Services Market Size by Application 10.3.1 Middle East & Africa Consumer Communication Services Market Size by Application (2016-2021) 10.3.2 Middle East & Africa Consumer Communication Services Market Size by Application (2022-2027) 10.3.3 Middle East & Africa Consumer Communication Services Market Size by Application (2016-2027) 10.4 Middle East & Africa Consumer Communication Services Market Size by Country 10.4.1 Middle East & Africa Consumer Communication Services Market Size by Country (2016-2021) 10.4.2 Middle East & Africa Consumer Communication Services Market Size by Country (2022-2027) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 Salesforce 11.1.1 Salesforce Company Details 11.1.2 Salesforce Business Overview 11.1.3 Salesforce Consumer Communication Services Introduction 11.1.4 Salesforce Revenue in Consumer Communication Services Business (2016-2021) 11.1.5 Salesforce Recent Development 11.2 Samsung 11.2.1 Samsung Company Details 11.2.2 Samsung Business Overview 11.2.3 Samsung Consumer Communication Services Introduction 11.2.4 Samsung Revenue in Consumer Communication Services Business (2016-2021) 11.2.5 Samsung Recent Development 11.3 FICO 11.3.1 FICO Company Details 11.3.2 FICO Business Overview 11.3.3 FICO Consumer Communication Services Introduction 11.3.4 FICO Revenue in Consumer Communication Services Business (2016-2021) 11.3.5 FICO Recent Development 11.4 Metaswitch 11.4.1 Metaswitch Company Details 11.4.2 Metaswitch Business Overview 11.4.3 Metaswitch Consumer Communication Services Introduction 11.4.4 Metaswitch Revenue in Consumer Communication Services Business (2016-2021) 11.4.5 Metaswitch Recent Development 11.5 Aspire 11.5.1 Aspire Company Details 11.5.2 Aspire Business Overview 11.5.3 Aspire Consumer Communication Services Introduction 11.5.4 Aspire Revenue in Consumer Communication Services Business (2016-2021) 11.5.5 Aspire Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Consumer Communication Services Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027 Table 2. Key Players of Network Management Services Table 3. Key Players of HD Voice and Video Calling Table 4. Key Players of Real Time Diagnostics and Analytics Table 5. Key Players of Cloud Integration Services Table 6. Key Players of Mobile Support Services Table 7. Global Consumer Communication Services Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027 Table 8. Global Consumer Communication Services Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027 Table 9. Global Consumer Communication Services Market Size by Regions (2016-2021) & (US$ Million) Table 10. Global Consumer Communication Services Market Share by Regions (2016-2021) Table 11. Global Consumer Communication Services Forecasted Market Size by Regions (2022-2027) & (US$ Million) Table 12. Global Consumer Communication Services Market Share by Regions (2022-2027) Table 13. Consumer Communication Services Market Trends Table 14. Consumer Communication Services Market Drivers Table 15. Consumer Communication Services Market Challenges Table 16. Consumer Communication Services Market Restraints Table 17. Global Consumer Communication Services Revenue by Players (2016-2021) & (US$ Million) Table 18. Global Consumer Communication Services Market Share by Players (2016-2021) Table 19. Global Top Consumer Communication Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Consumer Communication Services as of 2020) Table 20. Ranking of Global Top Consumer Communication Services Companies by Revenue (US$ Million) in 2020 Table 21. Global 5 Largest Players Market Share by Consumer Communication Services Revenue (CR5 and HHI) & (2016-2021) Table 22. Key Players Headquarters and Area Served Table 23. Key Players Consumer Communication Services Product Solution and Service Table 24. Date of Enter into Consumer Communication Services Market Table 25. Mergers & Acquisitions, Expansion Plans Table 26. Global Consumer Communication Services Market Size by Type (2016-2021) (US$ Million) Table 27. Global Consumer Communication Services Revenue Market Share by Type (2016-2021) Table 28. Global Consumer Communication Services Forecasted Market Size by Type (2022-2027) (US$ Million) Table 29. Global Consumer Communication Services Revenue Market Share by Type (2022-2027) & (US$ Million) Table 30. Global Consumer Communication Services Market Size Share by Application (2016-2021) & (US$ Million) Table 31. Global Consumer Communication Services Revenue Market Share by Application (2016-2021) Table 32. Global Consumer Communication Services Forecasted Market Size by Application (2022-2027) (US$ Million) Table 33. Global Consumer Communication Services Revenue Market Share by Application (2022-2027) & (US$ Million) Table 34. North America Consumer Communication Services Market Size by Type (2016-2021) (US$ Million) Table 35. North America Consumer Communication Services Market Size by Type (2022-2027) & (US$ Million) Table 36. North America Consumer Communication Services Market Size by Application (2016-2021) (US$ Million) Table 37. North America Consumer Communication Services Market Size by Application (2022-2027) & (US$ Million) Table 38. North America Consumer Communication Services Market Size by Country (2016-2021) & (US$ Million) Table 39. North America Consumer Communication Services Market Size by Country (2022-2027) & (US$ Million) Table 40. Europe Consumer Communication Services Market Size by Type (2016-2021) (US$ Million) Table 41. Europe Consumer Communication Services Market Size by Type (2022-2027) & (US$ Million) Table 42. Europe Consumer Communication Services Market Size by Application (2016-2021) (US$ Million) Table 43. Europe Consumer Communication Services Market Size by Application (2022-2027) & (US$ Million) Table 44. Europe Consumer Communication Services Market Size by Country (2016-2021) & (US$ Million) Table 45. Europe Consumer Communication Services Market Size by Country (2022-2027) & (US$ Million) Table 46. Asia-Pacific Consumer Communication Services Market Size by Type (2016-2021) (US$ Million) Table 47. Asia-Pacific Consumer Communication Services Market Size by Type (2022-2027) & (US$ Million) Table 48. Asia-Pacific Consumer Communication Services Market Size by Application (2016-2021) (US$ Million) Table 49. Asia-Pacific Consumer Communication Services Market Size by Application (2022-2027) & (US$ Million) Table 50. Asia-Pacific Consumer Communication Services Market Size by Region (2016-2021) & (US$ Million) Table 51. Asia-Pacific Consumer Communication Services Market Size by Region (2022-2027) & (US$ Million) Table 52. Latin America Consumer Communication Services Market Size by Type (2016-2021) (US$ Million) Table 53. Latin America Consumer Communication Services Market Size by Type (2022-2027) & (US$ Million) Table 54. Latin America Consumer Communication Services Market Size by Application (2016-2021) (US$ Million) Table 55. Latin America Consumer Communication Services Market Size by Application (2022-2027) & (US$ Million) Table 56. Latin America Consumer Communication Services Market Size by Country (2016-2021) & (US$ Million) Table 57. Latin America Consumer Communication Services Market Size by Country (2022-2027) & (US$ Million) Table 58. Middle East & Africa Consumer Communication Services Market Size by Type (2016-2021) (US$ Million) Table 59. Middle East & Africa Consumer Communication Services Market Size by Type (2022-2027) & (US$ Million) Table 60. Middle East & Africa Consumer Communication Services Market Size by Application (2016-2021) (US$ Million) Table 61. Middle East & Africa Consumer Communication Services Market Size by Application (2022-2027) & (US$ Million) Table 62. Middle East & Africa Consumer Communication Services Market Size by Country (2016-2021) & (US$ Million) Table 63. Middle East & Africa Consumer Communication Services Market Size by Country (2022-2027) & (US$ Million) Table 64. Salesforce Company Details Table 65. Salesforce Business Overview Table 66. Salesforce Consumer Communication Services Product Table 67. Salesforce Revenue in Consumer Communication Services Business (2016-2021) & (US$ Million) Table 68. Salesforce Recent Development Table 69. Samsung Company Details Table 70. Samsung Business Overview Table 71. Samsung Consumer Communication Services Product Table 72. Samsung Revenue in Consumer Communication Services Business (2016-2021) & (US$ Million) Table 73. Samsung Recent Development Table 74. FICO Company Details Table 75. FICO Business Overview Table 76. FICO Consumer Communication Services Product Table 77. FICO Revenue in Consumer Communication Services Business (2016-2021) & (US$ Million) Table 78. FICO Recent Development Table 79. Metaswitch Company Details Table 80. Metaswitch Business Overview Table 81. Metaswitch Consumer Communication Services Product Table 82. Metaswitch Revenue in Consumer Communication Services Business (2016-2021) & (US$ Million) Table 83. Metaswitch Recent Development Table 84. Aspire Company Details Table 85. Aspire Business Overview Table 86. Aspire Consumer Communication Services Product Table 87. Aspire Revenue in Consumer Communication Services Business (2016-2021) & (US$ Million) Table 88. Aspire Recent Development Table 89. Research Programs/Design for This Report Table 90. Key Data Information from Secondary Sources Table 91. Key Data Information from Primary Sources List of Figures Figure 1. Global Consumer Communication Services Market Share by Type: 2020 VS 2027 Figure 2. Network Management Services Features Figure 3. HD Voice and Video Calling Features Figure 4. Real Time Diagnostics and Analytics Features Figure 5. Cloud Integration Services Features Figure 6. Mobile Support Services Features Figure 7. Global Consumer Communication Services Market Share by Application: 2020 VS 2027 Figure 8. IT & Telecommunication Case Studies Figure 9. BFSI Case Studies Figure 10. Healthcare Case Studies Figure 11. Others Case Studies Figure 12. Consumer Communication Services Report Years Considered Figure 13. Global Consumer Communication Services Market Size (US$ Million), Year-over-Year: 2016-2027 Figure 14. Global Consumer Communication Services Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 15. Global Consumer Communication Services Market Share by Regions: 2020 VS 2027 Figure 16. Global Consumer Communication Services Market Share by Regions (2022-2027) Figure 17. Global Consumer Communication Services Market Share by Players in 2020 Figure 18. Global Top Consumer Communication Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Consumer Communication Services as of 2020 Figure 19. The Top 10 and 5 Players Market Share by Consumer Communication Services Revenue in 2020 Figure 20. Global Consumer Communication Services Revenue Market Share by Type (2016-2021) Figure 21. Global Consumer Communication Services Revenue Market Share by Type (2022-2027) Figure 22. North America Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 23. North America Consumer Communication Services Market Share by Type (2016-2027) Figure 24. North America Consumer Communication Services Market Share by Application (2016-2027) Figure 25. North America Consumer Communication Services Market Share by Country (2016-2027) Figure 26. United States Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 27. Canada Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 28. Europe Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 29. Europe Consumer Communication Services Market Share by Type (2016-2027) Figure 30. Europe Consumer Communication Services Market Share by Application (2016-2027) Figure 31. Europe Consumer Communication Services Market Share by Country (2016-2027) Figure 32. Germany Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 33. France Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 34. U.K. Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 35. Italy Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 36. Russia Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 37. Nordic Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 38. Asia-Pacific Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 39. Asia-Pacific Consumer Communication Services Market Share by Type (2016-2027) Figure 40. Asia-Pacific Consumer Communication Services Market Share by Application (2016-2027) Figure 41. Asia-Pacific Consumer Communication Services Market Share by Region (2016-2027) Figure 42. China Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 43. Japan Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 44. South Korea Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 45. Southeast Asia Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 46. India Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 47. Australia Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 48. Latin America Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 49. Latin America Consumer Communication Services Market Share by Type (2016-2027) Figure 50. Latin America Consumer Communication Services Market Share by Application (2016-2027) Figure 51. Latin America Consumer Communication Services Market Share by Country (2016-2027) Figure 52. Mexico Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 53. Brazil Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 54. Middle East & Africa Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 55. Middle East & Africa Consumer Communication Services Market Share by Type (2016-2027) Figure 56. Middle East & Africa Consumer Communication Services Market Share by Application (2016-2027) Figure 57. Middle East & Africa Consumer Communication Services Market Share by Country (2016-2027) Figure 58. Turkey Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 59. Saudi Arabia Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 60. UAE Consumer Communication Services Market Size YoY Growth (2016-2027) & (US$ Million) Figure 61. Salesforce Revenue Growth Rate in Consumer Communication Services Business (2016-2021) Figure 62. Samsung Revenue Growth Rate in Consumer Communication Services Business (2016-2021) Figure 63. FICO Revenue Growth Rate in Consumer Communication Services Business (2016-2021) Figure 64. Metaswitch Revenue Growth Rate in Consumer Communication Services Business (2016-2021) Figure 65. Aspire Revenue Growth Rate in Consumer Communication Services Business (2016-2021) Figure 66. Bottom-up and Top-down Approaches for This Report Figure 67. Data Triangulation Figure 68. Key Executives Interviewed

Salesforce Samsung FICO Metaswitch Aspire