1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Live Chat App Market Size Growth Rate by Type: 2016 VS 2021 VS 2027 1.2.2 On-premises 1.2.3 Cloud 1.3 Market by Application 1.3.1 Global Live Chat App Market Share by Application: 2016 VS 2021 VS 2027 1.3.2 <20 Years Old 1.3.3 20-30 Years Old 1.3.4 31-40 Years Old 1.3.5 41-50 Years Old 1.3.6 >50 Years Old 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Live Chat App Market Perspective (2016-2027) 2.2 Live Chat App Growth Trends by Regions 2.2.1 Live Chat App Market Size by Regions: 2016 VS 2021 VS 2027 2.2.2 Live Chat App Historic Market Share by Regions (2016-2021) 2.2.3 Live Chat App Forecasted Market Size by Regions (2022-2027) 2.3 Live Chat App Industry Dynamic 2.3.1 Live Chat App Market Trends 2.3.2 Live Chat App Market Drivers 2.3.3 Live Chat App Market Challenges 2.3.4 Live Chat App Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Live Chat App Players by Revenue 3.1.1 Global Top Live Chat App Players by Revenue (2016-2021) 3.1.2 Global Live Chat App Revenue Market Share by Players (2016-2021) 3.2 Global Live Chat App Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by Live Chat App Revenue 3.4 Global Live Chat App Market Concentration Ratio 3.4.1 Global Live Chat App Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Live Chat App Revenue in 2020 3.5 Live Chat App Key Players Head office and Area Served 3.6 Key Players Live Chat App Product Solution and Service 3.7 Date of Enter into Live Chat App Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Live Chat App Breakdown Data by Type 4.1 Global Live Chat App Historic Market Size by Type (2016-2021) 4.2 Global Live Chat App Forecasted Market Size by Type (2022-2027) 5 Live Chat App Breakdown Data by Application 5.1 Global Live Chat App Historic Market Size by Application (2016-2021) 5.2 Global Live Chat App Forecasted Market Size by Application (2022-2027) 6 North America 6.1 North America Live Chat App Market Size (2016-2027) 6.2 North America Live Chat App Market Size by Type 6.2.1 North America Live Chat App Market Size by Type (2016-2021) 6.2.2 North America Live Chat App Market Size by Type (2022-2027) 6.2.3 North America Live Chat App Market Size by Type (2016-2027) 6.3 North America Live Chat App Market Size by Application 6.3.1 North America Live Chat App Market Size by Application (2016-2021) 6.3.2 North America Live Chat App Market Size by Application (2022-2027) 6.3.3 North America Live Chat App Market Size by Application (2016-2027) 6.4 North America Live Chat App Market Size by Country 6.4.1 North America Live Chat App Market Size by Country (2016-2021) 6.4.2 North America Live Chat App Market Size by Country (2022-2027) 6.4.3 United States 6.4.4 Canada 7 Europe 7.1 Europe Live Chat App Market Size (2016-2027) 7.2 Europe Live Chat App Market Size by Type 7.2.1 Europe Live Chat App Market Size by Type (2016-2021) 7.2.2 Europe Live Chat App Market Size by Type (2022-2027) 7.2.3 Europe Live Chat App Market Size by Type (2016-2027) 7.3 Europe Live Chat App Market Size by Application 7.3.1 Europe Live Chat App Market Size by Application (2016-2021) 7.3.2 Europe Live Chat App Market Size by Application (2022-2027) 7.3.3 Europe Live Chat App Market Size by Application (2016-2027) 7.4 Europe Live Chat App Market Size by Country 7.4.1 Europe Live Chat App Market Size by Country (2016-2021) 7.4.2 Europe Live Chat App Market Size by Country (2022-2027) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic 8 Asia-Pacific 8.1 Asia-Pacific Live Chat App Market Size (2016-2027) 8.2 Asia-Pacific Live Chat App Market Size by Type 8.2.1 Asia-Pacific Live Chat App Market Size by Type (2016-2021) 8.2.2 Asia-Pacific Live Chat App Market Size by Type (2022-2027) 8.2.3 Asia-Pacific Live Chat App Market Size by Type (2016-2027) 8.3 Asia-Pacific Live Chat App Market Size by Application 8.3.1 Asia-Pacific Live Chat App Market Size by Application (2016-2021) 8.3.2 Asia-Pacific Live Chat App Market Size by Application (2022-2027) 8.3.3 Asia-Pacific Live Chat App Market Size by Application (2016-2027) 8.4 Asia-Pacific Live Chat App Market Size by Region 8.4.1 Asia-Pacific Live Chat App Market Size by Region (2016-2021) 8.4.2 Asia-Pacific Live Chat App Market Size by Region (2022-2027) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America Live Chat App Market Size (2016-2027) 9.2 Latin America Live Chat App Market Size by Type 9.2.1 Latin America Live Chat App Market Size by Type (2016-2021) 9.2.2 Latin America Live Chat App Market Size by Type (2022-2027) 9.2.3 Latin America Live Chat App Market Size by Type (2016-2027) 9.3 Latin America Live Chat App Market Size by Application 9.3.1 Latin America Live Chat App Market Size by Application (2016-2021) 9.3.2 Latin America Live Chat App Market Size by Application (2022-2027) 9.3.3 Latin America Live Chat App Market Size by Application (2016-2027) 9.4 Latin America Live Chat App Market Size by Country 9.4.1 Latin America Live Chat App Market Size by Country (2016-2021) 9.4.2 Latin America Live Chat App Market Size by Country (2022-2027) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Live Chat App Market Size (2016-2027) 10.2 Middle East & Africa Live Chat App Market Size by Type 10.2.1 Middle East & Africa Live Chat App Market Size by Type (2016-2021) 10.2.2 Middle East & Africa Live Chat App Market Size by Type (2022-2027) 10.2.3 Middle East & Africa Live Chat App Market Size by Type (2016-2027) 10.3 Middle East & Africa Live Chat App Market Size by Application 10.3.1 Middle East & Africa Live Chat App Market Size by Application (2016-2021) 10.3.2 Middle East & Africa Live Chat App Market Size by Application (2022-2027) 10.3.3 Middle East & Africa Live Chat App Market Size by Application (2016-2027) 10.4 Middle East & Africa Live Chat App Market Size by Country 10.4.1 Middle East & Africa Live Chat App Market Size by Country (2016-2021) 10.4.2 Middle East & Africa Live Chat App Market Size by Country (2022-2027) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 Tencent 11.1.1 Tencent Company Details 11.1.2 Tencent Business Overview 11.1.3 Tencent Live Chat App Introduction 11.1.4 Tencent Revenue in Live Chat App Business (2016-2021) 11.1.5 Tencent Recent Development 11.2 BBM 11.2.1 BBM Company Details 11.2.2 BBM Business Overview 11.2.3 BBM Live Chat App Introduction 11.2.4 BBM Revenue in Live Chat App Business (2016-2021) 11.2.5 BBM Recent Development 11.3 Facebook 11.3.1 Facebook Company Details 11.3.2 Facebook Business Overview 11.3.3 Facebook Live Chat App Introduction 11.3.4 Facebook Revenue in Live Chat App Business (2016-2021) 11.3.5 Facebook Recent Development 11.4 Kiki Interactive 11.4.1 Kiki Interactive Company Details 11.4.2 Kiki Interactive Business Overview 11.4.3 Kiki Interactive Live Chat App Introduction 11.4.4 Kiki Interactive Revenue in Live Chat App Business (2016-2021) 11.4.5 Kiki Interactive Recent Development 11.5 Line 11.5.1 Line Company Details 11.5.2 Line Business Overview 11.5.3 Line Live Chat App Introduction 11.5.4 Line Revenue in Live Chat App Business (2016-2021) 11.5.5 Line Recent Development 11.6 Twitter Direct Message 11.6.1 Twitter Direct Message Company Details 11.6.2 Twitter Direct Message Business Overview 11.6.3 Twitter Direct Message Live Chat App Introduction 11.6.4 Twitter Direct Message Revenue in Live Chat App Business (2016-2021) 11.6.5 Twitter Direct Message Recent Development 11.7 Hike 11.7.1 Hike Company Details 11.7.2 Hike Business Overview 11.7.3 Hike Live Chat App Introduction 11.7.4 Hike Revenue in Live Chat App Business (2016-2021) 11.7.5 Hike Recent Development 11.8 Skype 11.8.1 Skype Company Details 11.8.2 Skype Business Overview 11.8.3 Skype Live Chat App Introduction 11.8.4 Skype Revenue in Live Chat App Business (2016-2021) 11.8.5 Skype Recent Development 11.9 Telegram 11.9.1 Telegram Company Details 11.9.2 Telegram Business Overview 11.9.3 Telegram Live Chat App Introduction 11.9.4 Telegram Revenue in Live Chat App Business (2016-2021) 11.9.5 Telegram Recent Development 11.10 Viber 11.10.1 Viber Company Details 11.10.2 Viber Business Overview 11.10.3 Viber Live Chat App Introduction 11.10.4 Viber Revenue in Live Chat App Business (2016-2021) 11.10.5 Viber Recent Development 11.11 VoxerNet LLC 11.11.1 VoxerNet LLC Company Details 11.11.2 VoxerNet LLC Business Overview 11.11.3 VoxerNet LLC Live Chat App Introduction 11.11.4 VoxerNet LLC Revenue in Live Chat App Business (2016-2021) 11.11.5 VoxerNet LLC Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Live Chat App Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027 Table 2. Key Players of On-premises Table 3. Key Players of Cloud Table 4. Global Live Chat App Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027 Table 5. Global Live Chat App Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027 Table 6. Global Live Chat App Market Size by Regions (2016-2021) & (US$ Million) Table 7. Global Live Chat App Market Share by Regions (2016-2021) Table 8. Global Live Chat App Forecasted Market Size by Regions (2022-2027) & (US$ Million) Table 9. Global Live Chat App Market Share by Regions (2022-2027) Table 10. Live Chat App Market Trends Table 11. Live Chat App Market Drivers Table 12. Live Chat App Market Challenges Table 13. Live Chat App Market Restraints Table 14. Global Live Chat App Revenue by Players (2016-2021) & (US$ Million) Table 15. Global Live Chat App Market Share by Players (2016-2021) Table 16. Global Top Live Chat App Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Live Chat App as of 2020) Table 17. Ranking of Global Top Live Chat App Companies by Revenue (US$ Million) in 2020 Table 18. Global 5 Largest Players Market Share by Live Chat App Revenue (CR5 and HHI) & (2016-2021) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Live Chat App Product Solution and Service Table 21. Date of Enter into Live Chat App Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Live Chat App Market Size by Type (2016-2021) (US$ Million) Table 24. Global Live Chat App Revenue Market Share by Type (2016-2021) Table 25. Global Live Chat App Forecasted Market Size by Type (2022-2027) (US$ Million) Table 26. Global Live Chat App Revenue Market Share by Type (2022-2027) & (US$ Million) Table 27. Global Live Chat App Market Size Share by Application (2016-2021) & (US$ Million) Table 28. Global Live Chat App Revenue Market Share by Application (2016-2021) Table 29. Global Live Chat App Forecasted Market Size by Application (2022-2027) (US$ Million) Table 30. Global Live Chat App Revenue Market Share by Application (2022-2027) & (US$ Million) Table 31. North America Live Chat App Market Size by Type (2016-2021) (US$ Million) Table 32. North America Live Chat App Market Size by Type (2022-2027) & (US$ Million) Table 33. North America Live Chat App Market Size by Application (2016-2021) (US$ Million) Table 34. North America Live Chat App Market Size by Application (2022-2027) & (US$ Million) Table 35. North America Live Chat App Market Size by Country (2016-2021) & (US$ Million) Table 36. North America Live Chat App Market Size by Country (2022-2027) & (US$ Million) Table 37. Europe Live Chat App Market Size by Type (2016-2021) (US$ Million) Table 38. Europe Live Chat App Market Size by Type (2022-2027) & (US$ Million) Table 39. Europe Live Chat App Market Size by Application (2016-2021) (US$ Million) Table 40. Europe Live Chat App Market Size by Application (2022-2027) & (US$ Million) Table 41. Europe Live Chat App Market Size by Country (2016-2021) & (US$ Million) Table 42. Europe Live Chat App Market Size by Country (2022-2027) & (US$ Million) Table 43. Asia-Pacific Live Chat App Market Size by Type (2016-2021) (US$ Million) Table 44. Asia-Pacific Live Chat App Market Size by Type (2022-2027) & (US$ Million) Table 45. Asia-Pacific Live Chat App Market Size by Application (2016-2021) (US$ Million) Table 46. Asia-Pacific Live Chat App Market Size by Application (2022-2027) & (US$ Million) Table 47. Asia-Pacific Live Chat App Market Size by Region (2016-2021) & (US$ Million) Table 48. Asia-Pacific Live Chat App Market Size by Region (2022-2027) & (US$ Million) Table 49. Latin America Live Chat App Market Size by Type (2016-2021) (US$ Million) Table 50. Latin America Live Chat App Market Size by Type (2022-2027) & (US$ Million) Table 51. Latin America Live Chat App Market Size by Application (2016-2021) (US$ Million) Table 52. Latin America Live Chat App Market Size by Application (2022-2027) & (US$ Million) Table 53. Latin America Live Chat App Market Size by Country (2016-2021) & (US$ Million) Table 54. Latin America Live Chat App Market Size by Country (2022-2027) & (US$ Million) Table 55. Middle East & Africa Live Chat App Market Size by Type (2016-2021) (US$ Million) Table 56. Middle East & Africa Live Chat App Market Size by Type (2022-2027) & (US$ Million) Table 57. Middle East & Africa Live Chat App Market Size by Application (2016-2021) (US$ Million) Table 58. Middle East & Africa Live Chat App Market Size by Application (2022-2027) & (US$ Million) Table 59. Middle East & Africa Live Chat App Market Size by Country (2016-2021) & (US$ Million) Table 60. Middle East & Africa Live Chat App Market Size by Country (2022-2027) & (US$ Million) Table 61. Tencent Company Details Table 62. Tencent Business Overview Table 63. Tencent Live Chat App Product Table 64. Tencent Revenue in Live Chat App Business (2016-2021) & (US$ Million) Table 65. Tencent Recent Development Table 66. BBM Company Details Table 67. BBM Business Overview Table 68. BBM Live Chat App Product Table 69. BBM Revenue in Live Chat App Business (2016-2021) & (US$ Million) Table 70. BBM Recent Development Table 71. Facebook Company Details Table 72. Facebook Business Overview Table 73. Facebook Live Chat App Product Table 74. Facebook Revenue in Live Chat App Business (2016-2021) & (US$ Million) Table 75. Facebook Recent Development Table 76. Kiki Interactive Company Details Table 77. Kiki Interactive Business Overview Table 78. Kiki Interactive Live Chat App Product Table 79. Kiki Interactive Revenue in Live Chat App Business (2016-2021) & (US$ Million) Table 80. Kiki Interactive Recent Development Table 81. Line Company Details Table 82. Line Business Overview Table 83. Line Live Chat App Product Table 84. Line Revenue in Live Chat App Business (2016-2021) & (US$ Million) Table 85. Line Recent Development Table 86. Twitter Direct Message Company Details Table 87. Twitter Direct Message Business Overview Table 88. Twitter Direct Message Live Chat App Product Table 89. Twitter Direct Message Revenue in Live Chat App Business (2016-2021) & (US$ Million) Table 90. Twitter Direct Message Recent Development Table 91. Hike Company Details Table 92. Hike Business Overview Table 93. Hike Live Chat App Product Table 94. Hike Revenue in Live Chat App Business (2016-2021) & (US$ Million) Table 95. Hike Recent Development Table 96. Skype Company Details Table 97. Skype Business Overview Table 98. Skype Revenue in Live Chat App Business (2016-2021) & (US$ Million) Table 99. Skype Recent Development Table 100. Telegram Company Details Table 101. Telegram Business Overview Table 102. Telegram Live Chat App Product Table 103. Telegram Revenue in Live Chat App Business (2016-2021) & (US$ Million) Table 104. Telegram Recent Development Table 105. Viber Company Details Table 106. Viber Business Overview Table 107. Viber Live Chat App Product Table 108. Viber Revenue in Live Chat App Business (2016-2021) & (US$ Million) Table 109. Viber Recent Development Table 110. VoxerNet LLC Company Details Table 111. VoxerNet LLC Business Overview Table 112. VoxerNet LLC Live Chat App Product Table 113. VoxerNet LLC Revenue in Live Chat App Business (2016-2021) & (US$ Million) Table 114. VoxerNet LLC Recent Development Table 115. Research Programs/Design for This Report Table 116. Key Data Information from Secondary Sources Table 117. Key Data Information from Primary Sources List of Figures Figure 1. Global Live Chat App Market Share by Type: 2020 VS 2027 Figure 2. On-premises Features Figure 3. Cloud Features Figure 4. Global Live Chat App Market Share by Application: 2020 VS 2027 Figure 5. <20 Years Old Case Studies Figure 6. 20-30 Years Old Case Studies Figure 7. 31-40 Years Old Case Studies Figure 8. 41-50 Years Old Case Studies Figure 9. >50 Years Old Case Studies Figure 10. Live Chat App Report Years Considered Figure 11. Global Live Chat App Market Size (US$ Million), Year-over-Year: 2016-2027 Figure 12. Global Live Chat App Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 13. Global Live Chat App Market Share by Regions: 2020 VS 2027 Figure 14. Global Live Chat App Market Share by Regions (2022-2027) Figure 15. Global Live Chat App Market Share by Players in 2020 Figure 16. Global Top Live Chat App Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Live Chat App as of 2020 Figure 17. The Top 10 and 5 Players Market Share by Live Chat App Revenue in 2020 Figure 18. Global Live Chat App Revenue Market Share by Type (2016-2021) Figure 19. Global Live Chat App Revenue Market Share by Type (2022-2027) Figure 20. North America Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 21. North America Live Chat App Market Share by Type (2016-2027) Figure 22. North America Live Chat App Market Share by Application (2016-2027) Figure 23. North America Live Chat App Market Share by Country (2016-2027) Figure 24. United States Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 25. Canada Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 26. Europe Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 27. Europe Live Chat App Market Share by Type (2016-2027) Figure 28. Europe Live Chat App Market Share by Application (2016-2027) Figure 29. Europe Live Chat App Market Share by Country (2016-2027) Figure 30. Germany Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 31. France Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 32. U.K. Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 33. Italy Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 34. Russia Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 35. Nordic Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 36. Asia-Pacific Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 37. Asia-Pacific Live Chat App Market Share by Type (2016-2027) Figure 38. Asia-Pacific Live Chat App Market Share by Application (2016-2027) Figure 39. Asia-Pacific Live Chat App Market Share by Region (2016-2027) Figure 40. China Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 41. Japan Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 42. South Korea Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 43. Southeast Asia Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 44. India Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 45. Australia Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 46. Latin America Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 47. Latin America Live Chat App Market Share by Type (2016-2027) Figure 48. Latin America Live Chat App Market Share by Application (2016-2027) Figure 49. Latin America Live Chat App Market Share by Country (2016-2027) Figure 50. Mexico Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 51. Brazil Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 52. Middle East & Africa Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 53. Middle East & Africa Live Chat App Market Share by Type (2016-2027) Figure 54. Middle East & Africa Live Chat App Market Share by Application (2016-2027) Figure 55. Middle East & Africa Live Chat App Market Share by Country (2016-2027) Figure 56. Turkey Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 57. Saudi Arabia Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 58. UAE Live Chat App Market Size YoY Growth (2016-2027) & (US$ Million) Figure 59. Tencent Revenue Growth Rate in Live Chat App Business (2016-2021) Figure 60. BBM Revenue Growth Rate in Live Chat App Business (2016-2021) Figure 61. Facebook Revenue Growth Rate in Live Chat App Business (2016-2021) Figure 62. Kiki Interactive Revenue Growth Rate in Live Chat App Business (2016-2021) Figure 63. Line Revenue Growth Rate in Live Chat App Business (2016-2021) Figure 64. Twitter Direct Message Revenue Growth Rate in Live Chat App Business (2016-2021) Figure 65. Hike Revenue Growth Rate in Live Chat App Business (2016-2021) Figure 66. Skype Revenue Growth Rate in Live Chat App Business (2016-2021) Figure 67. Telegram Revenue Growth Rate in Live Chat App Business (2016-2021) Figure 68. Viber Revenue Growth Rate in Live Chat App Business (2016-2021) Figure 69. VoxerNet LLC Revenue Growth Rate in Live Chat App Business (2016-2021) Figure 70. Bottom-up and Top-down Approaches for This Report Figure 71. Data Triangulation Figure 72. Key Executives Interviewed

Tencent BBM Facebook Kiki Interactive Line Twitter Direct Message Hike Skype Telegram Viber VoxerNet LLC