1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global SaaS-based CRM Software Market Size Growth Rate by Type: 2016 VS 2021 VS 2027 1.2.2 Cloud-based 1.2.3 On-premises 1.3 Market by Application 1.3.1 Global SaaS-based CRM Software Market Share by Application: 2016 VS 2021 VS 2027 1.3.2 SME 1.3.3 Large Enterprise 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global SaaS-based CRM Software Market Perspective (2016-2027) 2.2 SaaS-based CRM Software Growth Trends by Regions 2.2.1 SaaS-based CRM Software Market Size by Regions: 2016 VS 2021 VS 2027 2.2.2 SaaS-based CRM Software Historic Market Share by Regions (2016-2021) 2.2.3 SaaS-based CRM Software Forecasted Market Size by Regions (2022-2027) 2.3 SaaS-based CRM Software Industry Dynamic 2.3.1 SaaS-based CRM Software Market Trends 2.3.2 SaaS-based CRM Software Market Drivers 2.3.3 SaaS-based CRM Software Market Challenges 2.3.4 SaaS-based CRM Software Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top SaaS-based CRM Software Players by Revenue 3.1.1 Global Top SaaS-based CRM Software Players by Revenue (2016-2021) 3.1.2 Global SaaS-based CRM Software Revenue Market Share by Players (2016-2021) 3.2 Global SaaS-based CRM Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by SaaS-based CRM Software Revenue 3.4 Global SaaS-based CRM Software Market Concentration Ratio 3.4.1 Global SaaS-based CRM Software Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by SaaS-based CRM Software Revenue in 2020 3.5 SaaS-based CRM Software Key Players Head office and Area Served 3.6 Key Players SaaS-based CRM Software Product Solution and Service 3.7 Date of Enter into SaaS-based CRM Software Market 3.8 Mergers & Acquisitions, Expansion Plans 4 SaaS-based CRM Software Breakdown Data by Type 4.1 Global SaaS-based CRM Software Historic Market Size by Type (2016-2021) 4.2 Global SaaS-based CRM Software Forecasted Market Size by Type (2022-2027) 5 SaaS-based CRM Software Breakdown Data by Application 5.1 Global SaaS-based CRM Software Historic Market Size by Application (2016-2021) 5.2 Global SaaS-based CRM Software Forecasted Market Size by Application (2022-2027) 6 North America 6.1 North America SaaS-based CRM Software Market Size (2016-2027) 6.2 North America SaaS-based CRM Software Market Size by Type 6.2.1 North America SaaS-based CRM Software Market Size by Type (2016-2021) 6.2.2 North America SaaS-based CRM Software Market Size by Type (2022-2027) 6.2.3 North America SaaS-based CRM Software Market Size by Type (2016-2027) 6.3 North America SaaS-based CRM Software Market Size by Application 6.3.1 North America SaaS-based CRM Software Market Size by Application (2016-2021) 6.3.2 North America SaaS-based CRM Software Market Size by Application (2022-2027) 6.3.3 North America SaaS-based CRM Software Market Size by Application (2016-2027) 6.4 North America SaaS-based CRM Software Market Size by Country 6.4.1 North America SaaS-based CRM Software Market Size by Country (2016-2021) 6.4.2 North America SaaS-based CRM Software Market Size by Country (2022-2027) 6.4.3 United States 6.4.4 Canada 7 Europe 7.1 Europe SaaS-based CRM Software Market Size (2016-2027) 7.2 Europe SaaS-based CRM Software Market Size by Type 7.2.1 Europe SaaS-based CRM Software Market Size by Type (2016-2021) 7.2.2 Europe SaaS-based CRM Software Market Size by Type (2022-2027) 7.2.3 Europe SaaS-based CRM Software Market Size by Type (2016-2027) 7.3 Europe SaaS-based CRM Software Market Size by Application 7.3.1 Europe SaaS-based CRM Software Market Size by Application (2016-2021) 7.3.2 Europe SaaS-based CRM Software Market Size by Application (2022-2027) 7.3.3 Europe SaaS-based CRM Software Market Size by Application (2016-2027) 7.4 Europe SaaS-based CRM Software Market Size by Country 7.4.1 Europe SaaS-based CRM Software Market Size by Country (2016-2021) 7.4.2 Europe SaaS-based CRM Software Market Size by Country (2022-2027) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic 8 Asia-Pacific 8.1 Asia-Pacific SaaS-based CRM Software Market Size (2016-2027) 8.2 Asia-Pacific SaaS-based CRM Software Market Size by Type 8.2.1 Asia-Pacific SaaS-based CRM Software Market Size by Type (2016-2021) 8.2.2 Asia-Pacific SaaS-based CRM Software Market Size by Type (2022-2027) 8.2.3 Asia-Pacific SaaS-based CRM Software Market Size by Type (2016-2027) 8.3 Asia-Pacific SaaS-based CRM Software Market Size by Application 8.3.1 Asia-Pacific SaaS-based CRM Software Market Size by Application (2016-2021) 8.3.2 Asia-Pacific SaaS-based CRM Software Market Size by Application (2022-2027) 8.3.3 Asia-Pacific SaaS-based CRM Software Market Size by Application (2016-2027) 8.4 Asia-Pacific SaaS-based CRM Software Market Size by Region 8.4.1 Asia-Pacific SaaS-based CRM Software Market Size by Region (2016-2021) 8.4.2 Asia-Pacific SaaS-based CRM Software Market Size by Region (2022-2027) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America SaaS-based CRM Software Market Size (2016-2027) 9.2 Latin America SaaS-based CRM Software Market Size by Type 9.2.1 Latin America SaaS-based CRM Software Market Size by Type (2016-2021) 9.2.2 Latin America SaaS-based CRM Software Market Size by Type (2022-2027) 9.2.3 Latin America SaaS-based CRM Software Market Size by Type (2016-2027) 9.3 Latin America SaaS-based CRM Software Market Size by Application 9.3.1 Latin America SaaS-based CRM Software Market Size by Application (2016-2021) 9.3.2 Latin America SaaS-based CRM Software Market Size by Application (2022-2027) 9.3.3 Latin America SaaS-based CRM Software Market Size by Application (2016-2027) 9.4 Latin America SaaS-based CRM Software Market Size by Country 9.4.1 Latin America SaaS-based CRM Software Market Size by Country (2016-2021) 9.4.2 Latin America SaaS-based CRM Software Market Size by Country (2022-2027) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa SaaS-based CRM Software Market Size (2016-2027) 10.2 Middle East & Africa SaaS-based CRM Software Market Size by Type 10.2.1 Middle East & Africa SaaS-based CRM Software Market Size by Type (2016-2021) 10.2.2 Middle East & Africa SaaS-based CRM Software Market Size by Type (2022-2027) 10.2.3 Middle East & Africa SaaS-based CRM Software Market Size by Type (2016-2027) 10.3 Middle East & Africa SaaS-based CRM Software Market Size by Application 10.3.1 Middle East & Africa SaaS-based CRM Software Market Size by Application (2016-2021) 10.3.2 Middle East & Africa SaaS-based CRM Software Market Size by Application (2022-2027) 10.3.3 Middle East & Africa SaaS-based CRM Software Market Size by Application (2016-2027) 10.4 Middle East & Africa SaaS-based CRM Software Market Size by Country 10.4.1 Middle East & Africa SaaS-based CRM Software Market Size by Country (2016-2021) 10.4.2 Middle East & Africa SaaS-based CRM Software Market Size by Country (2022-2027) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 Salesforce 11.1.1 Salesforce Company Details 11.1.2 Salesforce Business Overview 11.1.3 Salesforce SaaS-based CRM Software Introduction 11.1.4 Salesforce Revenue in SaaS-based CRM Software Business (2016-2021) 11.1.5 Salesforce Recent Development 11.2 Oracle 11.2.1 Oracle Company Details 11.2.2 Oracle Business Overview 11.2.3 Oracle SaaS-based CRM Software Introduction 11.2.4 Oracle Revenue in SaaS-based CRM Software Business (2016-2021) 11.2.5 Oracle Recent Development 11.3 Aplicor 11.3.1 Aplicor Company Details 11.3.2 Aplicor Business Overview 11.3.3 Aplicor SaaS-based CRM Software Introduction 11.3.4 Aplicor Revenue in SaaS-based CRM Software Business (2016-2021) 11.3.5 Aplicor Recent Development 11.4 SAP 11.4.1 SAP Company Details 11.4.2 SAP Business Overview 11.4.3 SAP SaaS-based CRM Software Introduction 11.4.4 SAP Revenue in SaaS-based CRM Software Business (2016-2021) 11.4.5 SAP Recent Development 11.5 Microsoft 11.5.1 Microsoft Company Details 11.5.2 Microsoft Business Overview 11.5.3 Microsoft SaaS-based CRM Software Introduction 11.5.4 Microsoft Revenue in SaaS-based CRM Software Business (2016-2021) 11.5.5 Microsoft Recent Development 11.6 NetSuite 11.6.1 NetSuite Company Details 11.6.2 NetSuite Business Overview 11.6.3 NetSuite SaaS-based CRM Software Introduction 11.6.4 NetSuite Revenue in SaaS-based CRM Software Business (2016-2021) 11.6.5 NetSuite Recent Development 11.7 SugarCRM 11.7.1 SugarCRM Company Details 11.7.2 SugarCRM Business Overview 11.7.3 SugarCRM SaaS-based CRM Software Introduction 11.7.4 SugarCRM Revenue in SaaS-based CRM Software Business (2016-2021) 11.7.5 SugarCRM Recent Development 11.8 AppShore 11.8.1 AppShore Company Details 11.8.2 AppShore Business Overview 11.8.3 AppShore SaaS-based CRM Software Introduction 11.8.4 AppShore Revenue in SaaS-based CRM Software Business (2016-2021) 11.8.5 AppShore Recent Development 11.9 Commence 11.9.1 Commence Company Details 11.9.2 Commence Business Overview 11.9.3 Commence SaaS-based CRM Software Introduction 11.9.4 Commence Revenue in SaaS-based CRM Software Business (2016-2021) 11.9.5 Commence Recent Development 11.10 aprimo 11.10.1 aprimo Company Details 11.10.2 aprimo Business Overview 11.10.3 aprimo SaaS-based CRM Software Introduction 11.10.4 aprimo Revenue in SaaS-based CRM Software Business (2016-2021) 11.10.5 aprimo Recent Development 11.11 Highrise 11.11.1 Highrise Company Details 11.11.2 Highrise Business Overview 11.11.3 Highrise SaaS-based CRM Software Introduction 11.11.4 Highrise Revenue in SaaS-based CRM Software Business (2016-2021) 11.11.5 Highrise Recent Development 11.12 Sage CRM 11.12.1 Sage CRM Company Details 11.12.2 Sage CRM Business Overview 11.12.3 Sage CRM SaaS-based CRM Software Introduction 11.12.4 Sage CRM Revenue in SaaS-based CRM Software Business (2016-2021) 11.12.5 Sage CRM Recent Development 11.13 Infusionsoft 11.13.1 Infusionsoft Company Details 11.13.2 Infusionsoft Business Overview 11.13.3 Infusionsoft SaaS-based CRM Software Introduction 11.13.4 Infusionsoft Revenue in SaaS-based CRM Software Business (2016-2021) 11.13.5 Infusionsoft Recent Development 11.14 Apprenda 11.14.1 Apprenda Company Details 11.14.2 Apprenda Business Overview 11.14.3 Apprenda SaaS-based CRM Software Introduction 11.14.4 Apprenda Revenue in SaaS-based CRM Software Business (2016-2021) 11.14.5 Apprenda Recent Development 11.15 IBM 11.15.1 IBM Company Details 11.15.2 IBM Business Overview 11.15.3 IBM SaaS-based CRM Software Introduction 11.15.4 IBM Revenue in SaaS-based CRM Software Business (2016-2021) 11.15.5 IBM Recent Development 11.16 Zoho 11.16.1 Zoho Company Details 11.16.2 Zoho Business Overview 11.16.3 Zoho SaaS-based CRM Software Introduction 11.16.4 Zoho Revenue in SaaS-based CRM Software Business (2016-2021) 11.16.5 Zoho Recent Development 11.17 Software AG 11.17.1 Software AG Company Details 11.17.2 Software AG Business Overview 11.17.3 Software AG SaaS-based CRM Software Introduction 11.17.4 Software AG Revenue in SaaS-based CRM Software Business (2016-2021) 11.17.5 Software AG Recent Development 11.18 800APPs 11.18.1 800APPs Company Details 11.18.2 800APPs Business Overview 11.18.3 800APPs SaaS-based CRM Software Introduction 11.18.4 800APPs Revenue in SaaS-based CRM Software Business (2016-2021) 11.18.5 800APPs Recent Development 11.18 Xtools .1 Xtools Company Details .2 Xtools Business Overview .3 Xtools SaaS-based CRM Software Introduction .4 Xtools Revenue in SaaS-based CRM Software Business (2016-2021) .5 Xtools Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global SaaS-based CRM Software Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027 Table 2. Key Players of Cloud-based Table 3. Key Players of On-premises Table 4. Global SaaS-based CRM Software Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027 Table 5. Global SaaS-based CRM Software Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027 Table 6. Global SaaS-based CRM Software Market Size by Regions (2016-2021) & (US$ Million) Table 7. Global SaaS-based CRM Software Market Share by Regions (2016-2021) Table 8. Global SaaS-based CRM Software Forecasted Market Size by Regions (2022-2027) & (US$ Million) Table 9. Global SaaS-based CRM Software Market Share by Regions (2022-2027) Table 10. SaaS-based CRM Software Market Trends Table 11. SaaS-based CRM Software Market Drivers Table 12. SaaS-based CRM Software Market Challenges Table 13. SaaS-based CRM Software Market Restraints Table 14. Global SaaS-based CRM Software Revenue by Players (2016-2021) & (US$ Million) Table 15. Global SaaS-based CRM Software Market Share by Players (2016-2021) Table 16. Global Top SaaS-based CRM Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in SaaS-based CRM Software as of 2020) Table 17. Ranking of Global Top SaaS-based CRM Software Companies by Revenue (US$ Million) in 2020 Table 18. Global 5 Largest Players Market Share by SaaS-based CRM Software Revenue (CR5 and HHI) & (2016-2021) Table 19. Key Players Headquarters and Area Served Table 20. Key Players SaaS-based CRM Software Product Solution and Service Table 21. Date of Enter into SaaS-based CRM Software Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global SaaS-based CRM Software Market Size by Type (2016-2021) (US$ Million) Table 24. Global SaaS-based CRM Software Revenue Market Share by Type (2016-2021) Table 25. Global SaaS-based CRM Software Forecasted Market Size by Type (2022-2027) (US$ Million) Table 26. Global SaaS-based CRM Software Revenue Market Share by Type (2022-2027) & (US$ Million) Table 27. Global SaaS-based CRM Software Market Size Share by Application (2016-2021) & (US$ Million) Table 28. Global SaaS-based CRM Software Revenue Market Share by Application (2016-2021) Table 29. Global SaaS-based CRM Software Forecasted Market Size by Application (2022-2027) (US$ Million) Table 30. Global SaaS-based CRM Software Revenue Market Share by Application (2022-2027) & (US$ Million) Table 31. North America SaaS-based CRM Software Market Size by Type (2016-2021) (US$ Million) Table 32. North America SaaS-based CRM Software Market Size by Type (2022-2027) & (US$ Million) Table 33. North America SaaS-based CRM Software Market Size by Application (2016-2021) (US$ Million) Table 34. North America SaaS-based CRM Software Market Size by Application (2022-2027) & (US$ Million) Table 35. North America SaaS-based CRM Software Market Size by Country (2016-2021) & (US$ Million) Table 36. North America SaaS-based CRM Software Market Size by Country (2022-2027) & (US$ Million) Table 37. Europe SaaS-based CRM Software Market Size by Type (2016-2021) (US$ Million) Table 38. Europe SaaS-based CRM Software Market Size by Type (2022-2027) & (US$ Million) Table 39. Europe SaaS-based CRM Software Market Size by Application (2016-2021) (US$ Million) Table 40. Europe SaaS-based CRM Software Market Size by Application (2022-2027) & (US$ Million) Table 41. Europe SaaS-based CRM Software Market Size by Country (2016-2021) & (US$ Million) Table 42. Europe SaaS-based CRM Software Market Size by Country (2022-2027) & (US$ Million) Table 43. Asia-Pacific SaaS-based CRM Software Market Size by Type (2016-2021) (US$ Million) Table 44. Asia-Pacific SaaS-based CRM Software Market Size by Type (2022-2027) & (US$ Million) Table 45. Asia-Pacific SaaS-based CRM Software Market Size by Application (2016-2021) (US$ Million) Table 46. Asia-Pacific SaaS-based CRM Software Market Size by Application (2022-2027) & (US$ Million) Table 47. Asia-Pacific SaaS-based CRM Software Market Size by Region (2016-2021) & (US$ Million) Table 48. Asia-Pacific SaaS-based CRM Software Market Size by Region (2022-2027) & (US$ Million) Table 49. Latin America SaaS-based CRM Software Market Size by Type (2016-2021) (US$ Million) Table 50. Latin America SaaS-based CRM Software Market Size by Type (2022-2027) & (US$ Million) Table 51. Latin America SaaS-based CRM Software Market Size by Application (2016-2021) (US$ Million) Table 52. Latin America SaaS-based CRM Software Market Size by Application (2022-2027) & (US$ Million) Table 53. Latin America SaaS-based CRM Software Market Size by Country (2016-2021) & (US$ Million) Table 54. Latin America SaaS-based CRM Software Market Size by Country (2022-2027) & (US$ Million) Table 55. Middle East & Africa SaaS-based CRM Software Market Size by Type (2016-2021) (US$ Million) Table 56. Middle East & Africa SaaS-based CRM Software Market Size by Type (2022-2027) & (US$ Million) Table 57. Middle East & Africa SaaS-based CRM Software Market Size by Application (2016-2021) (US$ Million) Table 58. Middle East & Africa SaaS-based CRM Software Market Size by Application (2022-2027) & (US$ Million) Table 59. Middle East & Africa SaaS-based CRM Software Market Size by Country (2016-2021) & (US$ Million) Table 60. Middle East & Africa SaaS-based CRM Software Market Size by Country (2022-2027) & (US$ Million) Table 61. Salesforce Company Details Table 62. Salesforce Business Overview Table 63. Salesforce SaaS-based CRM Software Product Table 64. Salesforce Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 65. Salesforce Recent Development Table 66. Oracle Company Details Table 67. Oracle Business Overview Table 68. Oracle SaaS-based CRM Software Product Table 69. Oracle Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 70. Oracle Recent Development Table 71. Aplicor Company Details Table 72. Aplicor Business Overview Table 73. Aplicor SaaS-based CRM Software Product Table 74. Aplicor Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 75. Aplicor Recent Development Table 76. SAP Company Details Table 77. SAP Business Overview Table 78. SAP SaaS-based CRM Software Product Table 79. SAP Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 80. SAP Recent Development Table 81. Microsoft Company Details Table 82. Microsoft Business Overview Table 83. Microsoft SaaS-based CRM Software Product Table 84. Microsoft Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 85. Microsoft Recent Development Table 86. NetSuite Company Details Table 87. NetSuite Business Overview Table 88. NetSuite SaaS-based CRM Software Product Table 89. NetSuite Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 90. NetSuite Recent Development Table 91. SugarCRM Company Details Table 92. SugarCRM Business Overview Table 93. SugarCRM SaaS-based CRM Software Product Table 94. SugarCRM Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 95. SugarCRM Recent Development Table 96. AppShore Company Details Table 97. AppShore Business Overview Table 98. AppShore Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 99. AppShore Recent Development Table 100. Commence Company Details Table 101. Commence Business Overview Table 102. Commence SaaS-based CRM Software Product Table 103. Commence Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 104. Commence Recent Development Table 105. aprimo Company Details Table 106. aprimo Business Overview Table 107. aprimo SaaS-based CRM Software Product Table 108. aprimo Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 109. aprimo Recent Development Table 110. Highrise Company Details Table 111. Highrise Business Overview Table 112. Highrise SaaS-based CRM Software Product Table 113. Highrise Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 114. Highrise Recent Development Table 115. Sage CRM Company Details Table 116. Sage CRM Business Overview Table 117. Sage CRM SaaS-based CRM Software Product Table 118. Sage CRM Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 119. Sage CRM Recent Development Table 120. Infusionsoft Company Details Table 121. Infusionsoft Business Overview Table 122. Infusionsoft SaaS-based CRM Software Product Table 123. Infusionsoft Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 124. Infusionsoft Recent Development Table 125. Apprenda Company Details Table 126. Apprenda Business Overview Table 127. Apprenda SaaS-based CRM Software Product Table 128. Apprenda Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 129. Apprenda Recent Development Table 130. IBM Company Details Table 131. IBM Business Overview Table 132. IBM SaaS-based CRM Software Product Table 133. IBM Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 134. IBM Recent Development Table 135. Zoho Company Details Table 136. Zoho Business Overview Table 137. Zoho SaaS-based CRM Software Product Table 138. Zoho Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 139. Zoho Recent Development Table 140. Software AG Company Details Table 141. Software AG Business Overview Table 142. Software AG SaaS-based CRM Software Product Table 143. Software AG Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 144. Software AG Recent Development Table 145. 800APPs Company Details Table 146. 800APPs Business Overview Table 147. 800APPs SaaS-based CRM Software Product Table 148. 800APPs Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 149. 800APPs Recent Development Table 150. Xtools Company Details Table 151. Xtools Business Overview Table 152. Xtools SaaS-based CRM Software Product Table 153. Xtools Revenue in SaaS-based CRM Software Business (2016-2021) & (US$ Million) Table 154. Xtools Recent Development Table 155. Research Programs/Design for This Report Table 156. Key Data Information from Secondary Sources Table 157. Key Data Information from Primary Sources List of Figures Figure 1. Global SaaS-based CRM Software Market Share by Type: 2020 VS 2027 Figure 2. Cloud-based Features Figure 3. On-premises Features Figure 4. Global SaaS-based CRM Software Market Share by Application: 2020 VS 2027 Figure 5. SME Case Studies Figure 6. Large Enterprise Case Studies Figure 7. SaaS-based CRM Software Report Years Considered Figure 8. Global SaaS-based CRM Software Market Size (US$ Million), Year-over-Year: 2016-2027 Figure 9. Global SaaS-based CRM Software Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 10. Global SaaS-based CRM Software Market Share by Regions: 2020 VS 2027 Figure 11. Global SaaS-based CRM Software Market Share by Regions (2022-2027) Figure 12. Global SaaS-based CRM Software Market Share by Players in 2020 Figure 13. Global Top SaaS-based CRM Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in SaaS-based CRM Software as of 2020 Figure 14. The Top 10 and 5 Players Market Share by SaaS-based CRM Software Revenue in 2020 Figure 15. Global SaaS-based CRM Software Revenue Market Share by Type (2016-2021) Figure 16. Global SaaS-based CRM Software Revenue Market Share by Type (2022-2027) Figure 17. North America SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 18. North America SaaS-based CRM Software Market Share by Type (2016-2027) Figure 19. North America SaaS-based CRM Software Market Share by Application (2016-2027) Figure 20. North America SaaS-based CRM Software Market Share by Country (2016-2027) Figure 21. United States SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 22. Canada SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 23. Europe SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 24. Europe SaaS-based CRM Software Market Share by Type (2016-2027) Figure 25. Europe SaaS-based CRM Software Market Share by Application (2016-2027) Figure 26. Europe SaaS-based CRM Software Market Share by Country (2016-2027) Figure 27. Germany SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 28. France SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 29. U.K. SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 30. Italy SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 31. Russia SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 32. Nordic SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 33. Asia-Pacific SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 34. Asia-Pacific SaaS-based CRM Software Market Share by Type (2016-2027) Figure 35. Asia-Pacific SaaS-based CRM Software Market Share by Application (2016-2027) Figure 36. Asia-Pacific SaaS-based CRM Software Market Share by Region (2016-2027) Figure 37. China SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 38. Japan SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 39. South Korea SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 40. Southeast Asia SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 41. India SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 42. Australia SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 43. Latin America SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 44. Latin America SaaS-based CRM Software Market Share by Type (2016-2027) Figure 45. Latin America SaaS-based CRM Software Market Share by Application (2016-2027) Figure 46. Latin America SaaS-based CRM Software Market Share by Country (2016-2027) Figure 47. Mexico SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 48. Brazil SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 49. Middle East & Africa SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 50. Middle East & Africa SaaS-based CRM Software Market Share by Type (2016-2027) Figure 51. Middle East & Africa SaaS-based CRM Software Market Share by Application (2016-2027) Figure 52. Middle East & Africa SaaS-based CRM Software Market Share by Country (2016-2027) Figure 53. Turkey SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 54. Saudi Arabia SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 55. UAE SaaS-based CRM Software Market Size YoY Growth (2016-2027) & (US$ Million) Figure 56. Salesforce Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 57. Oracle Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 58. Aplicor Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 59. SAP Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 60. Microsoft Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 61. NetSuite Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 62. SugarCRM Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 63. AppShore Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 64. Commence Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 65. aprimo Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 66. Highrise Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 67. Sage CRM Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 68. Infusionsoft Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 69. Apprenda Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 70. IBM Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 71. Zoho Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 72. Software AG Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 73. 800APPs Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 74. Xtools Revenue Growth Rate in SaaS-based CRM Software Business (2016-2021) Figure 75. Bottom-up and Top-down Approaches for This Report Figure 76. Data Triangulation Figure 77. Key Executives Interviewed

Salesforce Oracle Aplicor SAP Microsoft NetSuite SugarCRM AppShore Commence aprimo Highrise Sage CRM Infusionsoft Apprenda IBM Zoho Software AG 800APPs Xtools