1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Telecom CRM Market Size Growth Rate by Type: 2016 VS 2021 VS 2027 1.2.2 Software 1.2.3 Service 1.2.4 Others 1.3 Market by Application 1.3.1 Global Telecom CRM Market Share by Application: 2016 VS 2021 VS 2027 1.3.2 Small-Sized Enterprises 1.3.3 Medium-sized Enterprises 1.3.4 Large-Sized Enterprises 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Telecom CRM Market Perspective (2016-2027) 2.2 Telecom CRM Growth Trends by Regions 2.2.1 Telecom CRM Market Size by Regions: 2016 VS 2021 VS 2027 2.2.2 Telecom CRM Historic Market Share by Regions (2016-2021) 2.2.3 Telecom CRM Forecasted Market Size by Regions (2022-2027) 2.3 Telecom CRM Industry Dynamic 2.3.1 Telecom CRM Market Trends 2.3.2 Telecom CRM Market Drivers 2.3.3 Telecom CRM Market Challenges 2.3.4 Telecom CRM Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Telecom CRM Players by Revenue 3.1.1 Global Top Telecom CRM Players by Revenue (2016-2021) 3.1.2 Global Telecom CRM Revenue Market Share by Players (2016-2021) 3.2 Global Telecom CRM Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by Telecom CRM Revenue 3.4 Global Telecom CRM Market Concentration Ratio 3.4.1 Global Telecom CRM Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Telecom CRM Revenue in 2020 3.5 Telecom CRM Key Players Head office and Area Served 3.6 Key Players Telecom CRM Product Solution and Service 3.7 Date of Enter into Telecom CRM Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Telecom CRM Breakdown Data by Type 4.1 Global Telecom CRM Historic Market Size by Type (2016-2021) 4.2 Global Telecom CRM Forecasted Market Size by Type (2022-2027) 5 Telecom CRM Breakdown Data by Application 5.1 Global Telecom CRM Historic Market Size by Application (2016-2021) 5.2 Global Telecom CRM Forecasted Market Size by Application (2022-2027) 6 North America 6.1 North America Telecom CRM Market Size (2016-2027) 6.2 North America Telecom CRM Market Size by Type 6.2.1 North America Telecom CRM Market Size by Type (2016-2021) 6.2.2 North America Telecom CRM Market Size by Type (2022-2027) 6.2.3 North America Telecom CRM Market Size by Type (2016-2027) 6.3 North America Telecom CRM Market Size by Application 6.3.1 North America Telecom CRM Market Size by Application (2016-2021) 6.3.2 North America Telecom CRM Market Size by Application (2022-2027) 6.3.3 North America Telecom CRM Market Size by Application (2016-2027) 6.4 North America Telecom CRM Market Size by Country 6.4.1 North America Telecom CRM Market Size by Country (2016-2021) 6.4.2 North America Telecom CRM Market Size by Country (2022-2027) 6.4.3 United States 6.4.4 Canada 7 Europe 7.1 Europe Telecom CRM Market Size (2016-2027) 7.2 Europe Telecom CRM Market Size by Type 7.2.1 Europe Telecom CRM Market Size by Type (2016-2021) 7.2.2 Europe Telecom CRM Market Size by Type (2022-2027) 7.2.3 Europe Telecom CRM Market Size by Type (2016-2027) 7.3 Europe Telecom CRM Market Size by Application 7.3.1 Europe Telecom CRM Market Size by Application (2016-2021) 7.3.2 Europe Telecom CRM Market Size by Application (2022-2027) 7.3.3 Europe Telecom CRM Market Size by Application (2016-2027) 7.4 Europe Telecom CRM Market Size by Country 7.4.1 Europe Telecom CRM Market Size by Country (2016-2021) 7.4.2 Europe Telecom CRM Market Size by Country (2022-2027) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic 8 Asia-Pacific 8.1 Asia-Pacific Telecom CRM Market Size (2016-2027) 8.2 Asia-Pacific Telecom CRM Market Size by Type 8.2.1 Asia-Pacific Telecom CRM Market Size by Type (2016-2021) 8.2.2 Asia-Pacific Telecom CRM Market Size by Type (2022-2027) 8.2.3 Asia-Pacific Telecom CRM Market Size by Type (2016-2027) 8.3 Asia-Pacific Telecom CRM Market Size by Application 8.3.1 Asia-Pacific Telecom CRM Market Size by Application (2016-2021) 8.3.2 Asia-Pacific Telecom CRM Market Size by Application (2022-2027) 8.3.3 Asia-Pacific Telecom CRM Market Size by Application (2016-2027) 8.4 Asia-Pacific Telecom CRM Market Size by Region 8.4.1 Asia-Pacific Telecom CRM Market Size by Region (2016-2021) 8.4.2 Asia-Pacific Telecom CRM Market Size by Region (2022-2027) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America Telecom CRM Market Size (2016-2027) 9.2 Latin America Telecom CRM Market Size by Type 9.2.1 Latin America Telecom CRM Market Size by Type (2016-2021) 9.2.2 Latin America Telecom CRM Market Size by Type (2022-2027) 9.2.3 Latin America Telecom CRM Market Size by Type (2016-2027) 9.3 Latin America Telecom CRM Market Size by Application 9.3.1 Latin America Telecom CRM Market Size by Application (2016-2021) 9.3.2 Latin America Telecom CRM Market Size by Application (2022-2027) 9.3.3 Latin America Telecom CRM Market Size by Application (2016-2027) 9.4 Latin America Telecom CRM Market Size by Country 9.4.1 Latin America Telecom CRM Market Size by Country (2016-2021) 9.4.2 Latin America Telecom CRM Market Size by Country (2022-2027) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Telecom CRM Market Size (2016-2027) 10.2 Middle East & Africa Telecom CRM Market Size by Type 10.2.1 Middle East & Africa Telecom CRM Market Size by Type (2016-2021) 10.2.2 Middle East & Africa Telecom CRM Market Size by Type (2022-2027) 10.2.3 Middle East & Africa Telecom CRM Market Size by Type (2016-2027) 10.3 Middle East & Africa Telecom CRM Market Size by Application 10.3.1 Middle East & Africa Telecom CRM Market Size by Application (2016-2021) 10.3.2 Middle East & Africa Telecom CRM Market Size by Application (2022-2027) 10.3.3 Middle East & Africa Telecom CRM Market Size by Application (2016-2027) 10.4 Middle East & Africa Telecom CRM Market Size by Country 10.4.1 Middle East & Africa Telecom CRM Market Size by Country (2016-2021) 10.4.2 Middle East & Africa Telecom CRM Market Size by Country (2022-2027) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 Oracle 11.1.1 Oracle Company Details 11.1.2 Oracle Business Overview 11.1.3 Oracle Telecom CRM Introduction 11.1.4 Oracle Revenue in Telecom CRM Business (2016-2021) 11.1.5 Oracle Recent Development 11.2 SAP AG 11.2.1 SAP AG Company Details 11.2.2 SAP AG Business Overview 11.2.3 SAP AG Telecom CRM Introduction 11.2.4 SAP AG Revenue in Telecom CRM Business (2016-2021) 11.2.5 SAP AG Recent Development 11.3 Salesforce 11.3.1 Salesforce Company Details 11.3.2 Salesforce Business Overview 11.3.3 Salesforce Telecom CRM Introduction 11.3.4 Salesforce Revenue in Telecom CRM Business (2016-2021) 11.3.5 Salesforce Recent Development 11.4 Microsoft Corp 11.4.1 Microsoft Corp Company Details 11.4.2 Microsoft Corp Business Overview 11.4.3 Microsoft Corp Telecom CRM Introduction 11.4.4 Microsoft Corp Revenue in Telecom CRM Business (2016-2021) 11.4.5 Microsoft Corp Recent Development 11.5 Ericsson 11.5.1 Ericsson Company Details 11.5.2 Ericsson Business Overview 11.5.3 Ericsson Telecom CRM Introduction 11.5.4 Ericsson Revenue in Telecom CRM Business (2016-2021) 11.5.5 Ericsson Recent Development 11.6 Amdocs Systems Inc. 11.6.1 Amdocs Systems Inc. Company Details 11.6.2 Amdocs Systems Inc. Business Overview 11.6.3 Amdocs Systems Inc. Telecom CRM Introduction 11.6.4 Amdocs Systems Inc. Revenue in Telecom CRM Business (2016-2021) 11.6.5 Amdocs Systems Inc. Recent Development 11.7 Avaya Inc. 11.7.1 Avaya Inc. Company Details 11.7.2 Avaya Inc. Business Overview 11.7.3 Avaya Inc. Telecom CRM Introduction 11.7.4 Avaya Inc. Revenue in Telecom CRM Business (2016-2021) 11.7.5 Avaya Inc. Recent Development 11.8 AsiaInfo 11.8.1 AsiaInfo Company Details 11.8.2 AsiaInfo Business Overview 11.8.3 AsiaInfo Telecom CRM Introduction 11.8.4 AsiaInfo Revenue in Telecom CRM Business (2016-2021) 11.8.5 AsiaInfo Recent Development 11.9 MAXIMIZER SERVICES 11.9.1 MAXIMIZER SERVICES Company Details 11.9.2 MAXIMIZER SERVICES Business Overview 11.9.3 MAXIMIZER SERVICES Telecom CRM Introduction 11.9.4 MAXIMIZER SERVICES Revenue in Telecom CRM Business (2016-2021) 11.9.5 MAXIMIZER SERVICES Recent Development 11.10 Convergys Corp 11.10.1 Convergys Corp Company Details 11.10.2 Convergys Corp Business Overview 11.10.3 Convergys Corp Telecom CRM Introduction 11.10.4 Convergys Corp Revenue in Telecom CRM Business (2016-2021) 11.10.5 Convergys Corp Recent Development 11.11 Infor Global Solutions 11.11.1 Infor Global Solutions Company Details 11.11.2 Infor Global Solutions Business Overview 11.11.3 Infor Global Solutions Telecom CRM Introduction 11.11.4 Infor Global Solutions Revenue in Telecom CRM Business (2016-2021) 11.11.5 Infor Global Solutions Recent Development 11.12 Huawei Investment 11.12.1 Huawei Investment Company Details 11.12.2 Huawei Investment Business Overview 11.12.3 Huawei Investment Telecom CRM Introduction 11.12.4 Huawei Investment Revenue in Telecom CRM Business (2016-2021) 11.12.5 Huawei Investment Recent Development 11.13 Holding Co. 11.13.1 Holding Co. Company Details 11.13.2 Holding Co. Business Overview 11.13.3 Holding Co. Telecom CRM Introduction 11.13.4 Holding Co. Revenue in Telecom CRM Business (2016-2021) 11.13.5 Holding Co. Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Telecom CRM Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027 Table 2. Key Players of Software Table 3. Key Players of Service Table 4. Key Players of Others Table 5. Global Telecom CRM Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027 Table 6. Global Telecom CRM Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027 Table 7. Global Telecom CRM Market Size by Regions (2016-2021) & (US$ Million) Table 8. Global Telecom CRM Market Share by Regions (2016-2021) Table 9. Global Telecom CRM Forecasted Market Size by Regions (2022-2027) & (US$ Million) Table 10. Global Telecom CRM Market Share by Regions (2022-2027) Table 11. Telecom CRM Market Trends Table 12. Telecom CRM Market Drivers Table 13. Telecom CRM Market Challenges Table 14. Telecom CRM Market Restraints Table 15. Global Telecom CRM Revenue by Players (2016-2021) & (US$ Million) Table 16. Global Telecom CRM Market Share by Players (2016-2021) Table 17. Global Top Telecom CRM Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Telecom CRM as of 2020) Table 18. Ranking of Global Top Telecom CRM Companies by Revenue (US$ Million) in 2020 Table 19. Global 5 Largest Players Market Share by Telecom CRM Revenue (CR5 and HHI) & (2016-2021) Table 20. Key Players Headquarters and Area Served Table 21. Key Players Telecom CRM Product Solution and Service Table 22. Date of Enter into Telecom CRM Market Table 23. Mergers & Acquisitions, Expansion Plans Table 24. Global Telecom CRM Market Size by Type (2016-2021) (US$ Million) Table 25. Global Telecom CRM Revenue Market Share by Type (2016-2021) Table 26. Global Telecom CRM Forecasted Market Size by Type (2022-2027) (US$ Million) Table 27. Global Telecom CRM Revenue Market Share by Type (2022-2027) & (US$ Million) Table 28. Global Telecom CRM Market Size Share by Application (2016-2021) & (US$ Million) Table 29. Global Telecom CRM Revenue Market Share by Application (2016-2021) Table 30. Global Telecom CRM Forecasted Market Size by Application (2022-2027) (US$ Million) Table 31. Global Telecom CRM Revenue Market Share by Application (2022-2027) & (US$ Million) Table 32. North America Telecom CRM Market Size by Type (2016-2021) (US$ Million) Table 33. North America Telecom CRM Market Size by Type (2022-2027) & (US$ Million) Table 34. North America Telecom CRM Market Size by Application (2016-2021) (US$ Million) Table 35. North America Telecom CRM Market Size by Application (2022-2027) & (US$ Million) Table 36. North America Telecom CRM Market Size by Country (2016-2021) & (US$ Million) Table 37. North America Telecom CRM Market Size by Country (2022-2027) & (US$ Million) Table 38. Europe Telecom CRM Market Size by Type (2016-2021) (US$ Million) Table 39. Europe Telecom CRM Market Size by Type (2022-2027) & (US$ Million) Table 40. Europe Telecom CRM Market Size by Application (2016-2021) (US$ Million) Table 41. Europe Telecom CRM Market Size by Application (2022-2027) & (US$ Million) Table 42. Europe Telecom CRM Market Size by Country (2016-2021) & (US$ Million) Table 43. Europe Telecom CRM Market Size by Country (2022-2027) & (US$ Million) Table 44. Asia-Pacific Telecom CRM Market Size by Type (2016-2021) (US$ Million) Table 45. Asia-Pacific Telecom CRM Market Size by Type (2022-2027) & (US$ Million) Table 46. Asia-Pacific Telecom CRM Market Size by Application (2016-2021) (US$ Million) Table 47. Asia-Pacific Telecom CRM Market Size by Application (2022-2027) & (US$ Million) Table 48. Asia-Pacific Telecom CRM Market Size by Region (2016-2021) & (US$ Million) Table 49. Asia-Pacific Telecom CRM Market Size by Region (2022-2027) & (US$ Million) Table 50. Latin America Telecom CRM Market Size by Type (2016-2021) (US$ Million) Table 51. Latin America Telecom CRM Market Size by Type (2022-2027) & (US$ Million) Table 52. Latin America Telecom CRM Market Size by Application (2016-2021) (US$ Million) Table 53. Latin America Telecom CRM Market Size by Application (2022-2027) & (US$ Million) Table 54. Latin America Telecom CRM Market Size by Country (2016-2021) & (US$ Million) Table 55. Latin America Telecom CRM Market Size by Country (2022-2027) & (US$ Million) Table 56. Middle East & Africa Telecom CRM Market Size by Type (2016-2021) (US$ Million) Table 57. Middle East & Africa Telecom CRM Market Size by Type (2022-2027) & (US$ Million) Table 58. Middle East & Africa Telecom CRM Market Size by Application (2016-2021) (US$ Million) Table 59. Middle East & Africa Telecom CRM Market Size by Application (2022-2027) & (US$ Million) Table 60. Middle East & Africa Telecom CRM Market Size by Country (2016-2021) & (US$ Million) Table 61. Middle East & Africa Telecom CRM Market Size by Country (2022-2027) & (US$ Million) Table 62. Oracle Company Details Table 63. Oracle Business Overview Table 64. Oracle Telecom CRM Product Table 65. Oracle Revenue in Telecom CRM Business (2016-2021) & (US$ Million) Table 66. Oracle Recent Development Table 67. SAP AG Company Details Table 68. SAP AG Business Overview Table 69. SAP AG Telecom CRM Product Table 70. SAP AG Revenue in Telecom CRM Business (2016-2021) & (US$ Million) Table 71. SAP AG Recent Development Table 72. Salesforce Company Details Table 73. Salesforce Business Overview Table 74. Salesforce Telecom CRM Product Table 75. Salesforce Revenue in Telecom CRM Business (2016-2021) & (US$ Million) Table 76. Salesforce Recent Development Table 77. Microsoft Corp Company Details Table 78. Microsoft Corp Business Overview Table 79. Microsoft Corp Telecom CRM Product Table 80. Microsoft Corp Revenue in Telecom CRM Business (2016-2021) & (US$ Million) Table 81. Microsoft Corp Recent Development Table 82. Ericsson Company Details Table 83. Ericsson Business Overview Table 84. Ericsson Telecom CRM Product Table 85. Ericsson Revenue in Telecom CRM Business (2016-2021) & (US$ Million) Table 86. Ericsson Recent Development Table 87. Amdocs Systems Inc. Company Details Table 88. Amdocs Systems Inc. Business Overview Table 89. Amdocs Systems Inc. Telecom CRM Product Table 90. Amdocs Systems Inc. Revenue in Telecom CRM Business (2016-2021) & (US$ Million) Table 91. Amdocs Systems Inc. Recent Development Table 92. Avaya Inc. Company Details Table 93. Avaya Inc. Business Overview Table 94. Avaya Inc. Telecom CRM Product Table 95. Avaya Inc. Revenue in Telecom CRM Business (2016-2021) & (US$ Million) Table 96. Avaya Inc. Recent Development Table 97. AsiaInfo Company Details Table 98. AsiaInfo Business Overview Table 99. AsiaInfo Revenue in Telecom CRM Business (2016-2021) & (US$ Million) Table 100. AsiaInfo Recent Development Table 101. MAXIMIZER SERVICES Company Details Table 102. MAXIMIZER SERVICES Business Overview Table 103. MAXIMIZER SERVICES Telecom CRM Product Table 104. MAXIMIZER SERVICES Revenue in Telecom CRM Business (2016-2021) & (US$ Million) Table 105. MAXIMIZER SERVICES Recent Development Table 106. Convergys Corp Company Details Table 107. Convergys Corp Business Overview Table 108. Convergys Corp Telecom CRM Product Table 109. Convergys Corp Revenue in Telecom CRM Business (2016-2021) & (US$ Million) Table 110. Convergys Corp Recent Development Table 111. Infor Global Solutions Company Details Table 112. Infor Global Solutions Business Overview Table 113. Infor Global Solutions Telecom CRM Product Table 114. Infor Global Solutions Revenue in Telecom CRM Business (2016-2021) & (US$ Million) Table 115. Infor Global Solutions Recent Development Table 116. Huawei Investment Company Details Table 117. Huawei Investment Business Overview Table 118. Huawei Investment Telecom CRM Product Table 119. Huawei Investment Revenue in Telecom CRM Business (2016-2021) & (US$ Million) Table 120. Huawei Investment Recent Development Table 121. Holding Co. Company Details Table 122. Holding Co. Business Overview Table 123. Holding Co. Telecom CRM Product Table 124. Holding Co. Revenue in Telecom CRM Business (2016-2021) & (US$ Million) Table 125. Holding Co. Recent Development Table 126. Research Programs/Design for This Report Table 127. Key Data Information from Secondary Sources Table 128. Key Data Information from Primary Sources List of Figures Figure 1. Global Telecom CRM Market Share by Type: 2020 VS 2027 Figure 2. Software Features Figure 3. Service Features Figure 4. Others Features Figure 5. Global Telecom CRM Market Share by Application: 2020 VS 2027 Figure 6. Small-Sized Enterprises Case Studies Figure 7. Medium-sized Enterprises Case Studies Figure 8. Large-Sized Enterprises Case Studies Figure 9. Telecom CRM Report Years Considered Figure 10. Global Telecom CRM Market Size (US$ Million), Year-over-Year: 2016-2027 Figure 11. Global Telecom CRM Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 12. Global Telecom CRM Market Share by Regions: 2020 VS 2027 Figure 13. Global Telecom CRM Market Share by Regions (2022-2027) Figure 14. Global Telecom CRM Market Share by Players in 2020 Figure 15. Global Top Telecom CRM Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Telecom CRM as of 2020 Figure 16. The Top 10 and 5 Players Market Share by Telecom CRM Revenue in 2020 Figure 17. Global Telecom CRM Revenue Market Share by Type (2016-2021) Figure 18. Global Telecom CRM Revenue Market Share by Type (2022-2027) Figure 19. North America Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 20. North America Telecom CRM Market Share by Type (2016-2027) Figure 21. North America Telecom CRM Market Share by Application (2016-2027) Figure 22. North America Telecom CRM Market Share by Country (2016-2027) Figure 23. United States Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 24. Canada Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 25. Europe Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 26. Europe Telecom CRM Market Share by Type (2016-2027) Figure 27. Europe Telecom CRM Market Share by Application (2016-2027) Figure 28. Europe Telecom CRM Market Share by Country (2016-2027) Figure 29. Germany Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 30. France Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 31. U.K. Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 32. Italy Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 33. Russia Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 34. Nordic Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 35. Asia-Pacific Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 36. Asia-Pacific Telecom CRM Market Share by Type (2016-2027) Figure 37. Asia-Pacific Telecom CRM Market Share by Application (2016-2027) Figure 38. Asia-Pacific Telecom CRM Market Share by Region (2016-2027) Figure 39. China Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 40. Japan Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 41. South Korea Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 42. Southeast Asia Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 43. India Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 44. Australia Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 45. Latin America Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 46. Latin America Telecom CRM Market Share by Type (2016-2027) Figure 47. Latin America Telecom CRM Market Share by Application (2016-2027) Figure 48. Latin America Telecom CRM Market Share by Country (2016-2027) Figure 49. Mexico Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 50. Brazil Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 51. Middle East & Africa Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 52. Middle East & Africa Telecom CRM Market Share by Type (2016-2027) Figure 53. Middle East & Africa Telecom CRM Market Share by Application (2016-2027) Figure 54. Middle East & Africa Telecom CRM Market Share by Country (2016-2027) Figure 55. Turkey Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 56. Saudi Arabia Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 57. UAE Telecom CRM Market Size YoY Growth (2016-2027) & (US$ Million) Figure 58. Oracle Revenue Growth Rate in Telecom CRM Business (2016-2021) Figure 59. SAP AG Revenue Growth Rate in Telecom CRM Business (2016-2021) Figure 60. Salesforce Revenue Growth Rate in Telecom CRM Business (2016-2021) Figure 61. Microsoft Corp Revenue Growth Rate in Telecom CRM Business (2016-2021) Figure 62. Ericsson Revenue Growth Rate in Telecom CRM Business (2016-2021) Figure 63. Amdocs Systems Inc. Revenue Growth Rate in Telecom CRM Business (2016-2021) Figure 64. Avaya Inc. Revenue Growth Rate in Telecom CRM Business (2016-2021) Figure 65. AsiaInfo Revenue Growth Rate in Telecom CRM Business (2016-2021) Figure 66. MAXIMIZER SERVICES Revenue Growth Rate in Telecom CRM Business (2016-2021) Figure 67. Convergys Corp Revenue Growth Rate in Telecom CRM Business (2016-2021) Figure 68. Infor Global Solutions Revenue Growth Rate in Telecom CRM Business (2016-2021) Figure 69. Huawei Investment Revenue Growth Rate in Telecom CRM Business (2016-2021) Figure 70. Holding Co. Revenue Growth Rate in Telecom CRM Business (2016-2021) Figure 71. Bottom-up and Top-down Approaches for This Report Figure 72. Data Triangulation Figure 73. Key Executives Interviewed

Oracle SAP AG Salesforce Microsoft Corp Ericsson Amdocs Systems Inc. Avaya Inc. AsiaInfo MAXIMIZER SERVICES Convergys Corp Infor Global Solutions Huawei Investment Holding Co.