1 Report Business Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Social Customer Service Software Market Size Growth Rate by Type, 2017 VS 2021 VS 2028 1.2.2 On-Premises 1.2.3 Cloud Based 1.3 Market by Application 1.3.1 Global Social Customer Service Software Market Size Growth Rate by Application, 2017 VS 2021 VS 2028 1.3.2 Large Enterprised 1.3.3 SMEs 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Social Customer Service Software Market Perspective (2017-2028) 2.2 Social Customer Service Software Growth Trends by Region 2.2.1 Social Customer Service Software Market Size by Region: 2017 VS 2021 VS 2028 2.2.2 Social Customer Service Software Historic Market Size by Region (2017-2022) 2.2.3 Social Customer Service Software Forecasted Market Size by Region (2023-2028) 2.3 Social Customer Service Software Market Dynamics 2.3.1 Social Customer Service Software Industry Trends 2.3.2 Social Customer Service Software Market Drivers 2.3.3 Social Customer Service Software Market Challenges 2.3.4 Social Customer Service Software Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Social Customer Service Software Players by Revenue 3.1.1 Global Top Social Customer Service Software Players by Revenue (2017-2022) 3.1.2 Global Social Customer Service Software Revenue Market Share by Players (2017-2022) 3.2 Global Social Customer Service Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 3.3 Players Covered: Ranking by Social Customer Service Software Revenue 3.4 Global Social Customer Service Software Market Concentration Ratio 3.4.1 Global Social Customer Service Software Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Social Customer Service Software Revenue in 2021 3.5 Social Customer Service Software Key Players Head office and Area Served 3.6 Key Players Social Customer Service Software Product Solution and Service 3.7 Date of Enter into Social Customer Service Software Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Social Customer Service Software Breakdown Data by Type 4.1 Global Social Customer Service Software Historic Market Size by Type (2017-2022) 4.2 Global Social Customer Service Software Forecasted Market Size by Type (2023-2028) 5 Social Customer Service Software Breakdown Data by Application 5.1 Global Social Customer Service Software Historic Market Size by Application (2017-2022) 5.2 Global Social Customer Service Software Forecasted Market Size by Application (2023-2028) 6 North America 6.1 North America Social Customer Service Software Market Size (2017-2028) 6.2 North America Social Customer Service Software Market Size by Type 6.2.1 North America Social Customer Service Software Market Size by Type (2017-2022) 6.2.2 North America Social Customer Service Software Market Size by Type (2023-2028) 6.2.3 North America Social Customer Service Software Market Share by Type (2017-2028) 6.3 North America Social Customer Service Software Market Size by Application 6.3.1 North America Social Customer Service Software Market Size by Application (2017-2022) 6.3.2 North America Social Customer Service Software Market Size by Application (2023-2028) 6.3.3 North America Social Customer Service Software Market Share by Application (2017-2028) 6.4 North America Social Customer Service Software Market Size by Country 6.4.1 North America Social Customer Service Software Market Size by Country (2017-2022) 6.4.2 North America Social Customer Service Software Market Size by Country (2023-2028) 6.4.3 U.S. 6.4.4 Canada 7 Europe 7.1 Europe Social Customer Service Software Market Size (2017-2028) 7.2 Europe Social Customer Service Software Market Size by Type 7.2.1 Europe Social Customer Service Software Market Size by Type (2017-2022) 7.2.2 Europe Social Customer Service Software Market Size by Type (2023-2028) 7.2.3 Europe Social Customer Service Software Market Share by Type (2017-2028) 7.3 Europe Social Customer Service Software Market Size by Application 7.3.1 Europe Social Customer Service Software Market Size by Application (2017-2022) 7.3.2 Europe Social Customer Service Software Market Size by Application (2023-2028) 7.3.3 Europe Social Customer Service Software Market Share by Application (2017-2028) 7.4 Europe Social Customer Service Software Market Size by Country 7.4.1 Europe Social Customer Service Software Market Size by Country (2017-2022) 7.4.2 Europe Social Customer Service Software Market Size by Country (2023-2028) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic Countries 8 Asia-Pacific 8.1 Asia-Pacific Social Customer Service Software Market Size (2017-2028) 8.2 Asia-Pacific Social Customer Service Software Market Size by Type 8.2.1 Asia-Pacific Social Customer Service Software Market Size by Type (2017-2022) 8.2.2 Asia-Pacific Social Customer Service Software Market Size by Type (2023-2028) 8.2.3 Asia-Pacific Social Customer Service Software Market Share by Type (2017-2028) 8.3 Asia-Pacific Social Customer Service Software Market Size by Application 8.3.1 Asia-Pacific Social Customer Service Software Market Size by Application (2017-2022) 8.3.2 Asia-Pacific Social Customer Service Software Market Size by Application (2023-2028) 8.3.3 Asia-Pacific Social Customer Service Software Market Share by Application (2017-2028) 8.4 Asia-Pacific Social Customer Service Software Market Size by Region 8.4.1 Asia-Pacific Social Customer Service Software Market Size by Region (2017-2022) 8.4.2 Asia-Pacific Social Customer Service Software Market Size by Region (2023-2028) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America Social Customer Service Software Market Size (2017-2028) 9.2 Latin America Social Customer Service Software Market Size by Type 9.2.1 Latin America Social Customer Service Software Market Size by Type (2017-2022) 9.2.2 Latin America Social Customer Service Software Market Size by Type (2023-2028) 9.2.3 Latin America Social Customer Service Software Market Share by Type (2017-2028) 9.3 Latin America Social Customer Service Software Market Size by Application 9.3.1 Latin America Social Customer Service Software Market Size by Application (2017-2022) 9.3.2 Latin America Social Customer Service Software Market Size by Application (2023-2028) 9.3.3 Latin America Social Customer Service Software Market Share by Application (2017-2028) 9.4 Latin America Social Customer Service Software Market Size by Country 9.4.1 Latin America Social Customer Service Software Market Size by Country (2017-2022) 9.4.2 Latin America Social Customer Service Software Market Size by Country (2023-2028) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Social Customer Service Software Market Size (2017-2028) 10.2 Middle East & Africa Social Customer Service Software Market Size by Type 10.2.1 Middle East & Africa Social Customer Service Software Market Size by Type (2017-2022) 10.2.2 Middle East & Africa Social Customer Service Software Market Size by Type (2023-2028) 10.2.3 Middle East & Africa Social Customer Service Software Market Share by Type (2017-2028) 10.3 Middle East & Africa Social Customer Service Software Market Size by Application 10.3.1 Middle East & Africa Social Customer Service Software Market Size by Application (2017-2022) 10.3.2 Middle East & Africa Social Customer Service Software Market Size by Application (2023-2028) 10.3.3 Middle East & Africa Social Customer Service Software Market Share by Application (2017-2028) 10.4 Middle East & Africa Social Customer Service Software Market Size by Country 10.4.1 Middle East & Africa Social Customer Service Software Market Size by Country (2017-2022) 10.4.2 Middle East & Africa Social Customer Service Software Market Size by Country (2023-2028) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 Zendesk 11.1.1 Zendesk Company Details 11.1.2 Zendesk Business Overview 11.1.3 Zendesk Social Customer Service Software Introduction 11.1.4 Zendesk Revenue in Social Customer Service Software Business (2017-2022) 11.1.5 Zendesk Recent Developments 11.2 Salesforce.com 11.2.1 Salesforce.com Company Details 11.2.2 Salesforce.com Business Overview 11.2.3 Salesforce.com Social Customer Service Software Introduction 11.2.4 Salesforce.com Revenue in Social Customer Service Software Business (2017-2022) 11.2.5 Salesforce.com Recent Developments 11.3 Zoho Corporation 11.3.1 Zoho Corporation Company Details 11.3.2 Zoho Corporation Business Overview 11.3.3 Zoho Corporation Social Customer Service Software Introduction 11.3.4 Zoho Corporation Revenue in Social Customer Service Software Business (2017-2022) 11.3.5 Zoho Corporation Recent Developments 11.4 Quality Unit 11.4.1 Quality Unit Company Details 11.4.2 Quality Unit Business Overview 11.4.3 Quality Unit Social Customer Service Software Introduction 11.4.4 Quality Unit Revenue in Social Customer Service Software Business (2017-2022) 11.4.5 Quality Unit Recent Developments 11.5 Sprinklr 11.5.1 Sprinklr Company Details 11.5.2 Sprinklr Business Overview 11.5.3 Sprinklr Social Customer Service Software Introduction 11.5.4 Sprinklr Revenue in Social Customer Service Software Business (2017-2022) 11.5.5 Sprinklr Recent Developments 11.6 CX Social 11.6.1 CX Social Company Details 11.6.2 CX Social Business Overview 11.6.3 CX Social Social Customer Service Software Introduction 11.6.4 CX Social Revenue in Social Customer Service Software Business (2017-2022) 11.6.5 CX Social Recent Developments 11.7 Conversocial 11.7.1 Conversocial Company Details 11.7.2 Conversocial Business Overview 11.7.3 Conversocial Social Customer Service Software Introduction 11.7.4 Conversocial Revenue in Social Customer Service Software Business (2017-2022) 11.7.5 Conversocial Recent Developments 11.8 Lithium Technologies 11.8.1 Lithium Technologies Company Details 11.8.2 Lithium Technologies Business Overview 11.8.3 Lithium Technologies Social Customer Service Software Introduction 11.8.4 Lithium Technologies Revenue in Social Customer Service Software Business (2017-2022) 11.8.5 Lithium Technologies Recent Developments 11.9 Cisco Systems 11.9.1 Cisco Systems Company Details 11.9.2 Cisco Systems Business Overview 11.9.3 Cisco Systems Social Customer Service Software Introduction 11.9.4 Cisco Systems Revenue in Social Customer Service Software Business (2017-2022) 11.9.5 Cisco Systems Recent Developments 11.10 Sparkcentral 11.10.1 Sparkcentral Company Details 11.10.2 Sparkcentral Business Overview 11.10.3 Sparkcentral Social Customer Service Software Introduction 11.10.4 Sparkcentral Revenue in Social Customer Service Software Business (2017-2022) 11.10.5 Sparkcentral Recent Developments 11.11 Oracle 11.11.1 Oracle Company Details 11.11.2 Oracle Business Overview 11.11.3 Oracle Social Customer Service Software Introduction 11.11.4 Oracle Revenue in Social Customer Service Software Business (2017-2022) 11.11.5 Oracle Recent Developments 11.12 Brand Embassy 11.12.1 Brand Embassy Company Details 11.12.2 Brand Embassy Business Overview 11.12.3 Brand Embassy Social Customer Service Software Introduction 11.12.4 Brand Embassy Revenue in Social Customer Service Software Business (2017-2022) 11.12.5 Brand Embassy Recent Developments 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Author Details 13.3 Disclaimer

List of Tables Table 1. Global Social Customer Service Software Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028 Table 2. Key Players of On-Premises Table 3. Key Players of Cloud Based Table 4. Global Social Customer Service Software Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028 Table 5. Global Social Customer Service Software Market Size by Region (US$ Million): 2017 VS 2021 VS 2028 Table 6. Global Social Customer Service Software Market Size by Region (2017-2022) & (US$ Million) Table 7. Global Social Customer Service Software Market Share by Region (2017-2022) Table 8. Global Social Customer Service Software Forecasted Market Size by Region (2023-2028) & (US$ Million) Table 9. Global Social Customer Service Software Market Share by Region (2023-2028) Table 10. Social Customer Service Software Market Trends Table 11. Social Customer Service Software Market Drivers Table 12. Social Customer Service Software Market Challenges Table 13. Social Customer Service Software Market Restraints Table 14. Global Social Customer Service Software Revenue by Players (2017-2022) & (US$ Million) Table 15. Global Social Customer Service Software Revenue Share by Players (2017-2022) Table 16. Global Top Social Customer Service Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Social Customer Service Software as of 2021) Table 17. Ranking of Global Top Social Customer Service Software Companies by Revenue (US$ Million) in 2021 Table 18. Global 5 Largest Players Market Share by Social Customer Service Software Revenue (CR5 and HHI) & (2017-2022) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Social Customer Service Software Product Solution and Service Table 21. Date of Enter into Social Customer Service Software Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Social Customer Service Software Market Size by Type (2017-2022) & (US$ Million) Table 24. Global Social Customer Service Software Revenue Market Share by Type (2017-2022) Table 25. Global Social Customer Service Software Forecasted Market Size by Type (2023-2028) & (US$ Million) Table 26. Global Social Customer Service Software Revenue Market Share by Type (2023-2028) Table 27. Global Social Customer Service Software Market Size by Application (2017-2022) & (US$ Million) Table 28. Global Social Customer Service Software Revenue Share by Application (2017-2022) Table 29. Global Social Customer Service Software Forecasted Market Size by Application (2023-2028) & (US$ Million) Table 30. Global Social Customer Service Software Revenue Share by Application (2023-2028) Table 31. North America Social Customer Service Software Market Size by Type (2017-2022) & (US$ Million) Table 32. North America Social Customer Service Software Market Size by Type (2023-2028) & (US$ Million) Table 33. North America Social Customer Service Software Market Size by Application (2017-2022) & (US$ Million) Table 34. North America Social Customer Service Software Market Size by Application (2023-2028) & (US$ Million) Table 35. North America Social Customer Service Software Market Size by Country (2017-2022) & (US$ Million) Table 36. North America Social Customer Service Software Market Size by Country (2023-2028) & (US$ Million) Table 37. Europe Social Customer Service Software Market Size by Type (2017-2022) & (US$ Million) Table 38. Europe Social Customer Service Software Market Size by Type (2023-2028) & (US$ Million) Table 39. Europe Social Customer Service Software Market Size by Application (2017-2022) & (US$ Million) Table 40. Europe Social Customer Service Software Market Size by Application (2023-2028) & (US$ Million) Table 41. Europe Social Customer Service Software Market Size by Country (2017-2022) & (US$ Million) Table 42. Europe Social Customer Service Software Market Size by Country (2023-2028) & (US$ Million) Table 43. Asia Pacific Social Customer Service Software Market Size by Type (2017-2022) & (US$ Million) Table 44. Asia Pacific Social Customer Service Software Market Size by Type (2023-2028) & (US$ Million) Table 45. Asia Pacific Social Customer Service Software Market Size by Application (2017-2022) & (US$ Million) Table 46. Asia Pacific Social Customer Service Software Market Size by Application (2023-2028) & (US$ Million) Table 47. Asia Pacific Social Customer Service Software Market Size by Region (2017-2022) & (US$ Million) Table 48. Asia Pacific Social Customer Service Software Market Size by Region (2023-2028) & (US$ Million) Table 49. Latin America Social Customer Service Software Market Size by Type (2017-2022) & (US$ Million) Table 50. Latin America Social Customer Service Software Market Size by Type (2023-2028) & (US$ Million) Table 51. Latin America Social Customer Service Software Market Size by Application (2017-2022) & (US$ Million) Table 52. Latin America Social Customer Service Software Market Size by Application (2023-2028) & (US$ Million) Table 53. Latin America Social Customer Service Software Market Size by Country (2017-2022) & (US$ Million) Table 54. Latin America Social Customer Service Software Market Size by Country (2023-2028) & (US$ Million) Table 55. Middle East and Africa Social Customer Service Software Market Size by Type (2017-2022) & (US$ Million) Table 56. Middle East and Africa Social Customer Service Software Market Size by Type (2023-2028) & (US$ Million) Table 57. Middle East and Africa Social Customer Service Software Market Size by Application (2017-2022) & (US$ Million) Table 58. Middle East and Africa Social Customer Service Software Market Size by Application (2023-2028) & (US$ Million) Table 59. Middle East and Africa Social Customer Service Software Market Size by Country (2017-2022) & (US$ Million) Table 60. Middle East and Africa Social Customer Service Software Market Size by Country (2023-2028) & (US$ Million) Table 61. Zendesk Company Details Table 62. Zendesk Business Overview Table 63. Zendesk Social Customer Service Software Product Table 64. Zendesk Revenue in Social Customer Service Software Business (2017-2022) & (US$ Million) Table 65. Zendesk Recent Developments Table 66. Salesforce.com Company Details Table 67. Salesforce.com Business Overview Table 68. Salesforce.com Social Customer Service Software Product Table 69. Salesforce.com Revenue in Social Customer Service Software Business (2017-2022) & (US$ Million) Table 70. Salesforce.com Recent Developments Table 71. Zoho Corporation Company Details Table 72. Zoho Corporation Business Overview Table 73. Zoho Corporation Social Customer Service Software Product Table 74. Zoho Corporation Revenue in Social Customer Service Software Business (2017-2022) & (US$ Million) Table 75. Zoho Corporation Recent Developments Table 76. Quality Unit Company Details Table 77. Quality Unit Business Overview Table 78. Quality Unit Social Customer Service Software Product Table 79. Quality Unit Revenue in Social Customer Service Software Business (2017-2022) & (US$ Million) Table 80. Quality Unit Recent Developments Table 81. Sprinklr Company Details Table 82. Sprinklr Business Overview Table 83. Sprinklr Social Customer Service Software Product Table 84. Sprinklr Revenue in Social Customer Service Software Business (2017-2022) & (US$ Million) Table 85. Sprinklr Recent Developments Table 86. CX Social Company Details Table 87. CX Social Business Overview Table 88. CX Social Social Customer Service Software Product Table 89. CX Social Revenue in Social Customer Service Software Business (2017-2022) & (US$ Million) Table 90. CX Social Recent Developments Table 91. Conversocial Company Details Table 92. Conversocial Business Overview Table 93. Conversocial Social Customer Service Software Product Table 94. Conversocial Revenue in Social Customer Service Software Business (2017-2022) & (US$ Million) Table 95. Conversocial Recent Developments Table 96. Lithium Technologies Company Details Table 97. Lithium Technologies Business Overview Table 98. Lithium Technologies Social Customer Service Software Product Table 99. Lithium Technologies Revenue in Social Customer Service Software Business (2017-2022) & (US$ Million) Table 100. Lithium Technologies Recent Developments Table 101. Cisco Systems Company Details Table 102. Cisco Systems Business Overview Table 103. Cisco Systems Social Customer Service Software Product Table 104. Cisco Systems Revenue in Social Customer Service Software Business (2017-2022) & (US$ Million) Table 105. Cisco Systems Recent Developments Table 106. Sparkcentral Company Details Table 107. Sparkcentral Business Overview Table 108. Sparkcentral Social Customer Service Software Product Table 109. Sparkcentral Revenue in Social Customer Service Software Business (2017-2022) & (US$ Million) Table 110. Sparkcentral Recent Developments Table 111. Oracle Company Details Table 112. Oracle Business Overview Table 113. Oracle Social Customer Service Software Product Table 114. Oracle Revenue in Social Customer Service Software Business (2017-2022) & (US$ Million) Table 115. Oracle Recent Developments Table 116. Brand Embassy Company Details Table 117. Brand Embassy Business Overview Table 118. Brand Embassy Social Customer Service Software Product Table 119. Brand Embassy Revenue in Social Customer Service Software Business (2017-2022) & (US$ Million) Table 120. Brand Embassy Recent Developments Table 121. Research Programs/Design for This Report Table 122. Key Data Information from Secondary Sources Table 123. Key Data Information from Primary Sources List of Figures Figure 1. Global Social Customer Service Software Market Share by Type: 2021 VS 2028 Figure 2. On-Premises Features Figure 3. Cloud Based Features Figure 4. Global Social Customer Service Software Market Share by Application: 2021 VS 2028 Figure 5. Large Enterprised Case Studies Figure 6. SMEs Case Studies Figure 7. Social Customer Service Software Report Years Considered Figure 8. Global Social Customer Service Software Market Size (US$ Million), Year-over-Year: 2017-2028 Figure 9. Global Social Customer Service Software Market Size, (US$ Million), 2017 VS 2021 VS 2028 Figure 10. Global Social Customer Service Software Market Share by Region: 2021 VS 2028 Figure 11. Global Social Customer Service Software Market Share by Players in 2021 Figure 12. Global Top Social Customer Service Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Social Customer Service Software as of 2021) Figure 13. The Top 10 and 5 Players Market Share by Social Customer Service Software Revenue in 2021 Figure 14. North America Social Customer Service Software Market Size YoY (2017-2028) & (US$ Million) Figure 15. North America Social Customer Service Software Market Size Market Share by Type (2017-2028) Figure 16. North America Social Customer Service Software Market Size Market Share by Application (2017-2028) Figure 17. North America Social Customer Service Software Market Size Share by Country (2017-2028) Figure 18. United States Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 19. Canada Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 20. Europe Social Customer Service Software Market Size YoY (2017-2028) & (US$ Million) Figure 21. Europe Social Customer Service Software Market Size Market Share by Type (2017-2028) Figure 22. Europe Social Customer Service Software Market Size Market Share by Application (2017-2028) Figure 23. Europe Social Customer Service Software Market Size Share by Country (2017-2028) Figure 24. Germany Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 25. France Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 26. U.K. Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 27. Italy Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 28. Russia Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 29. Nordic Countries Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 30. Asia-Pacific Social Customer Service Software Market Size YoY (2017-2028) & (US$ Million) Figure 31. Asia Pacific Social Customer Service Software Market Size Market Share by Type (2017-2028) Figure 32. Asia Pacific Social Customer Service Software Market Size Market Share by Application (2017-2028) Figure 33. Asia Pacific Social Customer Service Software Market Size Share by Region (2017-2028) Figure 34. China Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 35. Japan Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 36. South Korea Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 37. Southeast Asia Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 38. India Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 39. Australia Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) List of Figures Figure 40. Latin America Social Customer Service Software Market Size YoY (2017-2028) & (US$ Million) Figure 41. Latin America Social Customer Service Software Market Size Market Share by Type (2017-2028) Figure 42. Latin America Social Customer Service Software Market Size Market Share by Application (2017-2028) Figure 43. Latin America Social Customer Service Software Market Size Share by Country (2017-2028) Figure 44. Mexico Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 45. Brazil Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 46. Middle East & Africa Social Customer Service Software Market Size YoY (2017-2028) & (US$ Million) Figure 47. Middle East and Africa Social Customer Service Software Market Size Market Share by Type (2017-2028) Figure 48. Middle East and Africa Social Customer Service Software Market Size Market Share by Application (2017-2028) Figure 49. Middle East and Africa Social Customer Service Software Market Size Share by Country (2017-2028) Figure 50. Turkey Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 51. Saudi Arabia Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 52. UAE Social Customer Service Software Market Size YoY Growth (2017-2028) & (US$ Million) Figure 53. Zendesk Revenue Growth Rate in Social Customer Service Software Business (2017-2022) Figure 54. Salesforce.com Revenue Growth Rate in Social Customer Service Software Business (2017-2022) Figure 55. Zoho Corporation Revenue Growth Rate in Social Customer Service Software Business (2017-2022) Figure 56. Quality Unit Revenue Growth Rate in Social Customer Service Software Business (2017-2022) Figure 57. Sprinklr Revenue Growth Rate in Social Customer Service Software Business (2017-2022) Figure 58. CX Social Revenue Growth Rate in Social Customer Service Software Business (2017-2022) Figure 59. Conversocial Revenue Growth Rate in Social Customer Service Software Business (2017-2022) Figure 60. Lithium Technologies Revenue Growth Rate in Social Customer Service Software Business (2017-2022) Figure 61. Cisco Systems Revenue Growth Rate in Social Customer Service Software Business (2017-2022) Figure 62. Sparkcentral Revenue Growth Rate in Social Customer Service Software Business (2017-2022) Figure 63. Oracle Revenue Growth Rate in Social Customer Service Software Business (2017-2022) Figure 64. Brand Embassy Revenue Growth Rate in Social Customer Service Software Business (2017-2022) Figure 65. Bottom-up and Top-down Approaches for This Report Figure 66. Data Triangulation Figure 67. Key Executives Interviewed

Zendesk Salesforce.com Zoho Corporation Quality Unit Sprinklr CX Social Conversocial Lithium Technologies Cisco Systems Sparkcentral Oracle Brand Embassy