1 Study Coverage 1.1 Small Business CRM Software Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Introduction 1.2 Global Small Business CRM Software Outlook 2017 VS 2022 VS 2028 1.2.1 Global Small Business CRM Software Market Size for the Year 2017-2028 1.2.2 Global Small Business CRM Software Market Size for the Year 2017-2028 1.3 Small Business CRM Software Market Size, United States VS Global, 2017 VS 2022 VS 2028 1.3.1 The Market Share of United States Small Business CRM Software in Global, 2017 VS 2022 VS 2028 1.3.2 The Growth Rate of Small Business CRM Software Market Size, United States VS Global, 2017 VS 2022 VS 2028 1.4 Small Business CRM Software Market Dynamics 1.4.1 Small Business CRM Software Industry Trends 1.4.2 Small Business CRM Software Market Drivers 1.4.3 Small Business CRM Software Market Challenges 1.4.4 Small Business CRM Software Market Restraints 1.5 Study Objectives 1.6 Years Considered 2 Small Business CRM Software by Type 2.1 Small Business CRM Software Market Segment by Type 2.1.1 On-Premises Deployment 2.1.2 Cloud-Based Deployment 2.2 Global Small Business CRM Software Market Size by Type (2017, 2022 & 2028) 2.3 Global Small Business CRM Software Market Size by Type (2017-2028) 2.4 United States Small Business CRM Software Market Size by Type (2017, 2022 & 2028) 2.5 United States Small Business CRM Software Market Size by Type (2017-2028) 3 Small Business CRM Software by Application 3.1 Small Business CRM Software Market Segment by Application 3.1.1 Financial Services 3.1.2 Retail 3.1.3 Other 3.2 Global Small Business CRM Software Market Size by Application (2017, 2022 & 2028) 3.3 Global Small Business CRM Software Market Size by Application (2017-2028) 3.4 United States Small Business CRM Software Market Size by Application (2017, 2022 & 2028) 3.5 United States Small Business CRM Software Market Size by Application (2017-2028) 4 Global Small Business CRM Software Competitor Landscape by Company 4.1 Global Small Business CRM Software Market Size by Company 4.1.1 Top Global Small Business CRM Software Companies Ranked by Revenue (2021) 4.1.2 Global Small Business CRM Software Revenue by Player (2017-2022) 4.2 Global Small Business CRM Software Concentration Ratio (CR) 4.2.1 Small Business CRM Software Market Concentration Ratio (CR) (2017-2022) 4.2.2 Global Top 5 and Top 10 Largest Companies of Small Business CRM Software in 2021 4.2.3 Global Small Business CRM Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 4.3 Global Small Business CRM Software Headquarters, Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Type 4.3.1 Global Small Business CRM Software Headquarters and Area Served 4.3.2 Global Small Business CRM Software Companies Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Type 4.3.3 Date of International Companies Enter into Small Business CRM Software Market 4.4 Companies Mergers & Acquisitions, Expansion Plans 4.5 United States Small Business CRM Software Market Size by Company 4.5.1 Top Small Business CRM Software Players in United States, Ranked by Revenue (2021) 4.5.2 United States Small Business CRM Software Revenue by Players (2020, 2021 & 2022) 5 Global Small Business CRM Software Market Size by Region 5.1 Global Small Business CRM Software Market Size by Region: 2017 VS 2022 VS 2028 5.2 Global Small Business CRM Software Market Size by Region (2017-2028) 5.2.1 Global Small Business CRM Software Market Size by Region: 2017-2022 5.2.2 Global Small Business CRM Software Market Size by Region (2023-2028) 6 Segment in Region Level & Country Level 6.1 North America 6.1.1 North America Small Business CRM Software Market Size YoY Growth 2017-2028 6.1.2 North America Small Business CRM Software Market Facts & Figures by Country (2017, 2022 & 2028) 6.1.3 U.S. 6.1.4 Canada 6.2 Asia-Pacific 6.2.1 Asia-Pacific Small Business CRM Software Market Size YoY Growth 2017-2028 6.2.2 Asia-Pacific Small Business CRM Software Market Facts & Figures by Region (2017, 2022 & 2028) 6.2.3 China 6.2.4 Japan 6.2.5 South Korea 6.2.6 India 6.2.7 Australia 6.2.8 Taiwan 6.2.9 Indonesia 6.2.10 Thailand 6.2.11 Malaysia 6.2.12 Philippines 6.3 Europe 6.3.1 Europe Small Business CRM Software Market Size YoY Growth 2017-2028 6.3.2 Europe Small Business CRM Software Market Facts & Figures by Country (2017, 2022 & 2028) 6.3.3 Germany 6.3.4 France 6.3.5 U.K. 6.3.6 Italy 6.3.7 Russia 6.4 Latin America 6.4.1 Latin America Small Business CRM Software Market Size YoY Growth 2017-2028 6.4.2 Latin America Small Business CRM Software Market Facts & Figures by Country (2017, 2022 & 2028) 6.4.3 Mexico 6.4.4 Brazil 6.4.5 Argentina 6.5 Middle East and Africa 6.5.1 Middle East and Africa Small Business CRM Software Market Size YoY Growth 2017-2028 6.5.2 Middle East and Africa Small Business CRM Software Market Facts & Figures by Country (2017, 2022 & 2028) 6.5.3 Turkey 6.5.4 Saudi Arabia 6.5.5 U.A.E 7 Company Profiles 7.1 HubSpot 7.1.1 HubSpot Company Details 7.1.2 HubSpot Business Overview 7.1.3 HubSpot Small Business CRM Software Introduction 7.1.4 HubSpot Revenue in Small Business CRM Software Business (2017-2022) 7.1.5 HubSpot Recent Development 7.2 Zoho 7.2.1 Zoho Company Details 7.2.2 Zoho Business Overview 7.2.3 Zoho Small Business CRM Software Introduction 7.2.4 Zoho Revenue in Small Business CRM Software Business (2017-2022) 7.2.5 Zoho Recent Development 7.3 Agile 7.3.1 Agile Company Details 7.3.2 Agile Business Overview 7.3.3 Agile Small Business CRM Software Introduction 7.3.4 Agile Revenue in Small Business CRM Software Business (2017-2022) 7.3.5 Agile Recent Development 7.4 Nextiva 7.4.1 Nextiva Company Details 7.4.2 Nextiva Business Overview 7.4.3 Nextiva Small Business CRM Software Introduction 7.4.4 Nextiva Revenue in Small Business CRM Software Business (2017-2022) 7.4.5 Nextiva Recent Development 7.5 NetSuite 7.5.1 NetSuite Company Details 7.5.2 NetSuite Business Overview 7.5.3 NetSuite Small Business CRM Software Introduction 7.5.4 NetSuite Revenue in Small Business CRM Software Business (2017-2022) 7.5.5 NetSuite Recent Development 7.6 Thryv 7.6.1 Thryv Company Details 7.6.2 Thryv Business Overview 7.6.3 Thryv Small Business CRM Software Introduction 7.6.4 Thryv Revenue in Small Business CRM Software Business (2017-2022) 7.6.5 Thryv Recent Development 7.7 Lucrativ 7.7.1 Lucrativ Company Details 7.7.2 Lucrativ Business Overview 7.7.3 Lucrativ Small Business CRM Software Introduction 7.7.4 Lucrativ Revenue in Small Business CRM Software Business (2017-2022) 7.7.5 Lucrativ Recent Development 7.8 Claritysoft 7.8.1 Claritysoft Company Details 7.8.2 Claritysoft Business Overview 7.8.3 Claritysoft Small Business CRM Software Introduction 7.8.4 Claritysoft Revenue in Small Business CRM Software Business (2017-2022) 7.8.5 Claritysoft Recent Development 7.9 Odoo 7.9.1 Odoo Company Details 7.9.2 Odoo Business Overview 7.9.3 Odoo Small Business CRM Software Introduction 7.9.4 Odoo Revenue in Small Business CRM Software Business (2017-2022) 7.9.5 Odoo Recent Development 7.10 FreeAgent 7.10.1 FreeAgent Company Details 7.10.2 FreeAgent Business Overview 7.10.3 FreeAgent Small Business CRM Software Introduction 7.10.4 FreeAgent Revenue in Small Business CRM Software Business (2017-2022) 7.10.5 FreeAgent Recent Development 7.11 Bitrix24 7.11.1 Bitrix24 Company Details 7.11.2 Bitrix24 Business Overview 7.11.3 Bitrix24 Small Business CRM Software Introduction 7.11.4 Bitrix24 Revenue in Small Business CRM Software Business (2017-2022) 7.11.5 Bitrix24 Recent Development 7.12 Accelo 7.12.1 Accelo Company Details 7.12.2 Accelo Business Overview 7.12.3 Accelo Small Business CRM Software Introduction 7.12.4 Accelo Revenue in Small Business CRM Software Business (2017-2022) 7.12.5 Accelo Recent Development 8 Research Findings and Conclusion 9 Appendix 9.1 Research Methodology 9.1.1 Methodology/Research Approach 9.1.2 Data Source 9.2 Author Details 9.3 Disclaimer

List of Tables Table 1. Small Business CRM Software Market Size United States VS Global, CAGR (2017 VS 2022 VS 2028) Table 2. Small Business CRM Software Market Trends Table 3. Small Business CRM Software Market Drivers Table 4. Small Business CRM Software Market Challenges Table 5. Small Business CRM Software Market Restraints Table 6. Global Small Business CRM Software Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 7. United States Small Business CRM Software Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 8. Global Small Business CRM Software Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 9. United States Small Business CRM Software Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 10. Top Small Business CRM Software Companies in Global Market, Ranking by Revenue (2021) Table 11. Global Small Business CRM Software Revenue by Player, (US$ Million), 2017-2022 Table 12. Global Small Business CRM Software Revenue Share by Player, 2017-2022 Table 13. Global Small Business CRM Software Companies Market Concentration Ratio (CR5 and HHI) Table 14. Global Small Business CRM Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Small Business CRM Software as of 2021) Table 15. Top Players of Small Business CRM Software in Global Market, Headquarters and Area Served Table 16. Companies Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Type Table 17. Date of International Companies Enter into Small Business CRM Software Market Table 18. Companies Mergers & Acquisitions, Expansion Plans Table 19. Top Small Business CRM Software Players in United States Market, Ranking by Revenue (2021) Table 20. United States Small Business CRM Software Revenue by Players, (US$ Million), 2020, 2021 & 2022 Table 21. United States Small Business CRM Software Revenue Share by Players, 2020, 2021 & 2022 Table 22. Global Small Business CRM Software Market Size by Region (US$ Million): 2017 VS 2022 VS 2028 Table 23. Global Small Business CRM Software Market Size by Region (2017-2022) & (US$ Million) Table 24. Global Small Business CRM Software Market Size Forecast by Region (2023-2028) & (US$ Million) Table 25. North America Small Business CRM Software Sales in Value by Country (2017-2028) & (US$ Million) Table 26. Asia Pacific Small Business CRM Software Sales in Value by Region (2017-2028) & (US$ Million) Table 27. Europe Small Business CRM Software Sales in Value by Country (2017-2028) & (US$ Million) Table 28. Latin Americaa Small Business CRM Software Sales in Value by Country (2017-2028) & (US$ Million) Table 29. Middle East and Africa Small Business CRM Software Sales in Value by Country (2017-2028) & (US$ Million) Table 30. HubSpot Company Details Table 31. HubSpot Business Overview Table 32. HubSpot Small Business CRM Software Product Table 33. HubSpot Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Table 34. HubSpot Recent Development Table 35. Zoho Company Details Table 36. Zoho Business Overview Table 37. Zoho Small Business CRM Software Product Table 38. Zoho Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Table 39. Zoho Recent Development Table 40. Agile Company Details Table 41. Agile Business Overview Table 42. Agile Small Business CRM Software Product Table 43. Agile Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Table 44. Agile Recent Development Table 45. Nextiva Company Details Table 46. Nextiva Business Overview Table 47. Nextiva Small Business CRM Software Product Table 48. Nextiva Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Table 49. Nextiva Recent Development Table 50. NetSuite Company Details Table 51. NetSuite Business Overview Table 52. NetSuite Small Business CRM Software Product Table 53. NetSuite Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Table 54. NetSuite Recent Development Table 55. Thryv Company Details Table 56. Thryv Business Overview Table 57. Thryv Small Business CRM Software Product Table 58. Thryv Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Table 59. Thryv Recent Development Table 60. Lucrativ Company Details Table 61. Lucrativ Business Overview Table 62. Lucrativ Small Business CRM Software Product Table 63. Lucrativ Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Table 64. Lucrativ Recent Development Table 65. Claritysoft Company Details Table 66. Claritysoft Business Overview Table 67. Claritysoft Small Business CRM Software Product Table 68. Claritysoft Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Table 69. Claritysoft Recent Development Table 70. Odoo Company Details Table 71. Odoo Business Overview Table 72. Odoo Small Business CRM Software Product Table 73. Odoo Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Table 74. Odoo Recent Development Table 75. FreeAgent Company Details Table 76. FreeAgent Business Overview Table 77. FreeAgent Small Business CRM Software Product Table 78. FreeAgent Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Table 79. FreeAgent Recent Development Table 80. Bitrix24 Company Details Table 81. Bitrix24 Business Overview Table 82. Bitrix24 Small Business CRM Software Product Table 83. Bitrix24 Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Table 84. Bitrix24 Recent Development Table 85. Accelo Company Details Table 86. Accelo Business Overview Table 87. Accelo Small Business CRM Software Product Table 88. Accelo Revenue in Small Business CRM Software Business (2017-2022) & (US$ Million) Table 89. Accelo Recent Development Table 90. Research Programs/Design for This Report Table 91. Key Data Information from Secondary Sources Table 92. Key Data Information from Primary Sources List of Figures Figure 1. Small Business CRM Software Product Picture Figure 2. Global Small Business CRM Software Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 3. Global Small Business CRM Software Market Size 2017-2028 (US$ Million) Figure 4. United States Small Business CRM Software Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 5. United States Small Business CRM Software Market Size 2017-2028 (US$ Million) Figure 6. United States Small Business CRM Software Market Share in Global 2017-2028 Figure 7. Small Business CRM Software Report Years Considered Figure 8. Product Picture of On-Premises Deployment Figure 9. Product Picture of Cloud-Based Deployment Figure 10. Global Small Business CRM Software Market Share by Type in 2022 & 2028 Figure 11. Global Small Business CRM Software Market Size by Type (2017-2028) & (US$ Million) Figure 12. Global Small Business CRM Software Market Share by Type (2017-2028) Figure 13. United States Small Business CRM Software Market Share by Type in 2022 & 2028 Figure 14. United States Small Business CRM Software Market Size by Type (2017-2028) & (US$ Million) Figure 15. United States Small Business CRM Software Market Share by Type (2017-2028) Figure 16. Product Picture of Financial Services Figure 17. Product Picture of Retail Figure 18. Product Picture of Other Figure 19. Global Small Business CRM Software Market Share by Application in 2022 & 2028 Figure 20. Global Small Business CRM Software Market Size by Application (2017-2028) & (US$ Million) Figure 21. Global Small Business CRM Software Market Share by Application (2017-2028) Figure 22. United States Small Business CRM Software Market Share by Application in 2022 & 2028 Figure 23. United States Small Business CRM Software Market Size by Application (2017-2028) & (US$ Million) Figure 24. United States Small Business CRM Software Market Share by Application (2017-2028) Figure 25. North America Small Business CRM Software Market Size Growth Rate 2017-2028 (US$ Million) Figure 26. U.S. Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 27. Canada Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 28. Europe Small Business CRM Software Market Size Growth Rate 2017-2028 (US$ Million) Figure 29. Germany Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 30. France Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 31. U.K. Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 32. Italy Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 33. Russia Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 34. Asia-Pacific Small Business CRM Software Market Size Growth Rate 2017-2028 (US$ Million) Figure 35. China Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 36. Japan Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 37. South Korea Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 38. India Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 39. Australia Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 40. Taiwan Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 41. Indonesia Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 42. Thailand Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 43. Malaysia Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 44. Philippines Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 45. Latin America Small Business CRM Software Market Size Growth Rate 2017-2028 (US$ Million) Figure 46. Mexico Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 47. Brazil Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 48. Argentina Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 49. Middle East & Africa Small Business CRM Software Market Size Growth Rate 2017-2028 (US$ Million) Figure 50. Turkey Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 51. Saudi Arabia Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 52. U.A.E Small Business CRM Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 53. HubSpot Revenue Growth Rate in Small Business CRM Software Business (2017-2022) Figure 54. Zoho Revenue Growth Rate in Small Business CRM Software Business (2017-2022) Figure 55. Agile Revenue Growth Rate in Small Business CRM Software Business (2017-2022) Figure 56. Nextiva Revenue Growth Rate in Small Business CRM Software Business (2017-2022) Figure 57. NetSuite Revenue Growth Rate in Small Business CRM Software Business (2017-2022) Figure 58. Thryv Revenue Growth Rate in Small Business CRM Software Business (2017-2022) Figure 59. Lucrativ Revenue Growth Rate in Small Business CRM Software Business (2017-2022) Figure 60. Claritysoft Revenue Growth Rate in Small Business CRM Software Business (2017-2022) Figure 61. Odoo Revenue Growth Rate in Small Business CRM Software Business (2017-2022) Figure 62. FreeAgent Revenue Growth Rate in Small Business CRM Software Business (2017-2022) Figure 63. Bitrix24 Revenue Growth Rate in Small Business CRM Software Business (2017-2022) Figure 64. Accelo Revenue Growth Rate in Small Business CRM Software Business (2017-2022) Figure 65. Bottom-up and Top-down Approaches for This Report Figure 66. Data Triangulation Figure 67. Key Executives Interviewed

HubSpot Zoho Agile Nextiva NetSuite Thryv Lucrativ Claritysoft Odoo FreeAgent Bitrix24 Accelo