1 Study Coverage 1.1 Call Recording Software Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Introduction 1.2 Global Call Recording Software Outlook 2017 VS 2022 VS 2028 1.2.1 Global Call Recording Software Market Size for the Year 2017-2028 1.2.2 Global Call Recording Software Market Size for the Year 2017-2028 1.3 Call Recording Software Market Size, United States VS Global, 2017 VS 2022 VS 2028 1.3.1 The Market Share of United States Call Recording Software in Global, 2017 VS 2022 VS 2028 1.3.2 The Growth Rate of Call Recording Software Market Size, United States VS Global, 2017 VS 2022 VS 2028 1.4 Call Recording Software Market Dynamics 1.4.1 Call Recording Software Industry Trends 1.4.2 Call Recording Software Market Drivers 1.4.3 Call Recording Software Market Challenges 1.4.4 Call Recording Software Market Restraints 1.5 Study Objectives 1.6 Years Considered 2 Call Recording Software by Type 2.1 Call Recording Software Market Segment by Type 2.1.1 Cloud-based 2.1.2 On-premises 2.2 Global Call Recording Software Market Size by Type (2017, 2022 & 2028) 2.3 Global Call Recording Software Market Size by Type (2017-2028) 2.4 United States Call Recording Software Market Size by Type (2017, 2022 & 2028) 2.5 United States Call Recording Software Market Size by Type (2017-2028) 3 Call Recording Software by Application 3.1 Call Recording Software Market Segment by Application 3.1.1 PC Terminal 3.1.2 Mobile Terminal 3.2 Global Call Recording Software Market Size by Application (2017, 2022 & 2028) 3.3 Global Call Recording Software Market Size by Application (2017-2028) 3.4 United States Call Recording Software Market Size by Application (2017, 2022 & 2028) 3.5 United States Call Recording Software Market Size by Application (2017-2028) 4 Global Call Recording Software Competitor Landscape by Company 4.1 Global Call Recording Software Market Size by Company 4.1.1 Top Global Call Recording Software Companies Ranked by Revenue (2021) 4.1.2 Global Call Recording Software Revenue by Player (2017-2022) 4.2 Global Call Recording Software Concentration Ratio (CR) 4.2.1 Call Recording Software Market Concentration Ratio (CR) (2017-2022) 4.2.2 Global Top 5 and Top 10 Largest Companies of Call Recording Software in 2021 4.2.3 Global Call Recording Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 4.3 Global Call Recording Software Headquarters, Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Type 4.3.1 Global Call Recording Software Headquarters and Area Served 4.3.2 Global Call Recording Software Companies Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Type 4.3.3 Date of International Companies Enter into Call Recording Software Market 4.4 Companies Mergers & Acquisitions, Expansion Plans 4.5 United States Call Recording Software Market Size by Company 4.5.1 Top Call Recording Software Players in United States, Ranked by Revenue (2021) 4.5.2 United States Call Recording Software Revenue by Players (2020, 2021 & 2022) 5 Global Call Recording Software Market Size by Region 5.1 Global Call Recording Software Market Size by Region: 2017 VS 2022 VS 2028 5.2 Global Call Recording Software Market Size by Region (2017-2028) 5.2.1 Global Call Recording Software Market Size by Region: 2017-2022 5.2.2 Global Call Recording Software Market Size by Region (2023-2028) 6 Segment in Region Level & Country Level 6.1 North America 6.1.1 North America Call Recording Software Market Size YoY Growth 2017-2028 6.1.2 North America Call Recording Software Market Facts & Figures by Country (2017, 2022 & 2028) 6.1.3 U.S. 6.1.4 Canada 6.2 Asia-Pacific 6.2.1 Asia-Pacific Call Recording Software Market Size YoY Growth 2017-2028 6.2.2 Asia-Pacific Call Recording Software Market Facts & Figures by Region (2017, 2022 & 2028) 6.2.3 China 6.2.4 Japan 6.2.5 South Korea 6.2.6 India 6.2.7 Australia 6.2.8 Taiwan 6.2.9 Indonesia 6.2.10 Thailand 6.2.11 Malaysia 6.2.12 Philippines 6.3 Europe 6.3.1 Europe Call Recording Software Market Size YoY Growth 2017-2028 6.3.2 Europe Call Recording Software Market Facts & Figures by Country (2017, 2022 & 2028) 6.3.3 Germany 6.3.4 France 6.3.5 U.K. 6.3.6 Italy 6.3.7 Russia 6.4 Latin America 6.4.1 Latin America Call Recording Software Market Size YoY Growth 2017-2028 6.4.2 Latin America Call Recording Software Market Facts & Figures by Country (2017, 2022 & 2028) 6.4.3 Mexico 6.4.4 Brazil 6.4.5 Argentina 6.5 Middle East and Africa 6.5.1 Middle East and Africa Call Recording Software Market Size YoY Growth 2017-2028 6.5.2 Middle East and Africa Call Recording Software Market Facts & Figures by Country (2017, 2022 & 2028) 6.5.3 Turkey 6.5.4 Saudi Arabia 6.5.5 U.A.E 7 Company Profiles 7.1 Bitrix24 7.1.1 Bitrix24 Company Details 7.1.2 Bitrix24 Business Overview 7.1.3 Bitrix24 Call Recording Software Introduction 7.1.4 Bitrix24 Revenue in Call Recording Software Business (2017-2022) 7.1.5 Bitrix24 Recent Development 7.2 CrazyCall 7.2.1 CrazyCall Company Details 7.2.2 CrazyCall Business Overview 7.2.3 CrazyCall Call Recording Software Introduction 7.2.4 CrazyCall Revenue in Call Recording Software Business (2017-2022) 7.2.5 CrazyCall Recent Development 7.3 Five9 7.3.1 Five9 Company Details 7.3.2 Five9 Business Overview 7.3.3 Five9 Call Recording Software Introduction 7.3.4 Five9 Revenue in Call Recording Software Business (2017-2022) 7.3.5 Five9 Recent Development 7.4 PhoneBurner 7.4.1 PhoneBurner Company Details 7.4.2 PhoneBurner Business Overview 7.4.3 PhoneBurner Call Recording Software Introduction 7.4.4 PhoneBurner Revenue in Call Recording Software Business (2017-2022) 7.4.5 PhoneBurner Recent Development 7.5 Genesys 7.5.1 Genesys Company Details 7.5.2 Genesys Business Overview 7.5.3 Genesys Call Recording Software Introduction 7.5.4 Genesys Revenue in Call Recording Software Business (2017-2022) 7.5.5 Genesys Recent Development 7.6 Dialpad 7.6.1 Dialpad Company Details 7.6.2 Dialpad Business Overview 7.6.3 Dialpad Call Recording Software Introduction 7.6.4 Dialpad Revenue in Call Recording Software Business (2017-2022) 7.6.5 Dialpad Recent Development 7.7 Nextiva 7.7.1 Nextiva Company Details 7.7.2 Nextiva Business Overview 7.7.3 Nextiva Call Recording Software Introduction 7.7.4 Nextiva Revenue in Call Recording Software Business (2017-2022) 7.7.5 Nextiva Recent Development 7.8 Talkdesk 7.8.1 Talkdesk Company Details 7.8.2 Talkdesk Business Overview 7.8.3 Talkdesk Call Recording Software Introduction 7.8.4 Talkdesk Revenue in Call Recording Software Business (2017-2022) 7.8.5 Talkdesk Recent Development 7.9 Aircall 7.9.1 Aircall Company Details 7.9.2 Aircall Business Overview 7.9.3 Aircall Call Recording Software Introduction 7.9.4 Aircall Revenue in Call Recording Software Business (2017-2022) 7.9.5 Aircall Recent Development 7.10 XenCALL 7.10.1 XenCALL Company Details 7.10.2 XenCALL Business Overview 7.10.3 XenCALL Call Recording Software Introduction 7.10.4 XenCALL Revenue in Call Recording Software Business (2017-2022) 7.10.5 XenCALL Recent Development 7.11 Zendesk 7.11.1 Zendesk Company Details 7.11.2 Zendesk Business Overview 7.11.3 Zendesk Call Recording Software Introduction 7.11.4 Zendesk Revenue in Call Recording Software Business (2017-2022) 7.11.5 Zendesk Recent Development 7.12 RingCentral 7.12.1 RingCentral Company Details 7.12.2 RingCentral Business Overview 7.12.3 RingCentral Call Recording Software Introduction 7.12.4 RingCentral Revenue in Call Recording Software Business (2017-2022) 7.12.5 RingCentral Recent Development 8 Research Findings and Conclusion 9 Appendix 9.1 Research Methodology 9.1.1 Methodology/Research Approach 9.1.2 Data Source 9.2 Author Details 9.3 Disclaimer

List of Tables Table 1. Call Recording Software Market Size United States VS Global, CAGR (2017 VS 2022 VS 2028) Table 2. Call Recording Software Market Trends Table 3. Call Recording Software Market Drivers Table 4. Call Recording Software Market Challenges Table 5. Call Recording Software Market Restraints Table 6. Global Call Recording Software Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 7. United States Call Recording Software Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 8. Global Call Recording Software Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 9. United States Call Recording Software Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 10. Top Call Recording Software Companies in Global Market, Ranking by Revenue (2021) Table 11. Global Call Recording Software Revenue by Player, (US$ Million), 2017-2022 Table 12. Global Call Recording Software Revenue Share by Player, 2017-2022 Table 13. Global Call Recording Software Companies Market Concentration Ratio (CR5 and HHI) Table 14. Global Call Recording Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Call Recording Software as of 2021) Table 15. Top Players of Call Recording Software in Global Market, Headquarters and Area Served Table 16. Companies Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Type Table 17. Date of International Companies Enter into Call Recording Software Market Table 18. Companies Mergers & Acquisitions, Expansion Plans Table 19. Top Call Recording Software Players in United States Market, Ranking by Revenue (2021) Table 20. United States Call Recording Software Revenue by Players, (US$ Million), 2020, 2021 & 2022 Table 21. United States Call Recording Software Revenue Share by Players, 2020, 2021 & 2022 Table 22. Global Call Recording Software Market Size by Region (US$ Million): 2017 VS 2022 VS 2028 Table 23. Global Call Recording Software Market Size by Region (2017-2022) & (US$ Million) Table 24. Global Call Recording Software Market Size Forecast by Region (2023-2028) & (US$ Million) Table 25. North America Call Recording Software Sales in Value by Country (2017-2028) & (US$ Million) Table 26. Asia Pacific Call Recording Software Sales in Value by Region (2017-2028) & (US$ Million) Table 27. Europe Call Recording Software Sales in Value by Country (2017-2028) & (US$ Million) Table 28. Latin Americaa Call Recording Software Sales in Value by Country (2017-2028) & (US$ Million) Table 29. Middle East and Africa Call Recording Software Sales in Value by Country (2017-2028) & (US$ Million) Table 30. Bitrix24 Company Details Table 31. Bitrix24 Business Overview Table 32. Bitrix24 Call Recording Software Product Table 33. Bitrix24 Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Table 34. Bitrix24 Recent Development Table 35. CrazyCall Company Details Table 36. CrazyCall Business Overview Table 37. CrazyCall Call Recording Software Product Table 38. CrazyCall Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Table 39. CrazyCall Recent Development Table 40. Five9 Company Details Table 41. Five9 Business Overview Table 42. Five9 Call Recording Software Product Table 43. Five9 Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Table 44. Five9 Recent Development Table 45. PhoneBurner Company Details Table 46. PhoneBurner Business Overview Table 47. PhoneBurner Call Recording Software Product Table 48. PhoneBurner Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Table 49. PhoneBurner Recent Development Table 50. Genesys Company Details Table 51. Genesys Business Overview Table 52. Genesys Call Recording Software Product Table 53. Genesys Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Table 54. Genesys Recent Development Table 55. Dialpad Company Details Table 56. Dialpad Business Overview Table 57. Dialpad Call Recording Software Product Table 58. Dialpad Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Table 59. Dialpad Recent Development Table 60. Nextiva Company Details Table 61. Nextiva Business Overview Table 62. Nextiva Call Recording Software Product Table 63. Nextiva Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Table 64. Nextiva Recent Development Table 65. Talkdesk Company Details Table 66. Talkdesk Business Overview Table 67. Talkdesk Call Recording Software Product Table 68. Talkdesk Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Table 69. Talkdesk Recent Development Table 70. Aircall Company Details Table 71. Aircall Business Overview Table 72. Aircall Call Recording Software Product Table 73. Aircall Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Table 74. Aircall Recent Development Table 75. XenCALL Company Details Table 76. XenCALL Business Overview Table 77. XenCALL Call Recording Software Product Table 78. XenCALL Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Table 79. XenCALL Recent Development Table 80. Zendesk Company Details Table 81. Zendesk Business Overview Table 82. Zendesk Call Recording Software Product Table 83. Zendesk Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Table 84. Zendesk Recent Development Table 85. RingCentral Company Details Table 86. RingCentral Business Overview Table 87. RingCentral Call Recording Software Product Table 88. RingCentral Revenue in Call Recording Software Business (2017-2022) & (US$ Million) Table 89. RingCentral Recent Development Table 90. Research Programs/Design for This Report Table 91. Key Data Information from Secondary Sources Table 92. Key Data Information from Primary Sources List of Figures Figure 1. Call Recording Software Product Picture Figure 2. Global Call Recording Software Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 3. Global Call Recording Software Market Size 2017-2028 (US$ Million) Figure 4. United States Call Recording Software Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 5. United States Call Recording Software Market Size 2017-2028 (US$ Million) Figure 6. United States Call Recording Software Market Share in Global 2017-2028 Figure 7. Call Recording Software Report Years Considered Figure 8. Product Picture of Cloud-based Figure 9. Product Picture of On-premises Figure 10. Global Call Recording Software Market Share by Type in 2022 & 2028 Figure 11. Global Call Recording Software Market Size by Type (2017-2028) & (US$ Million) Figure 12. Global Call Recording Software Market Share by Type (2017-2028) Figure 13. United States Call Recording Software Market Share by Type in 2022 & 2028 Figure 14. United States Call Recording Software Market Size by Type (2017-2028) & (US$ Million) Figure 15. United States Call Recording Software Market Share by Type (2017-2028) Figure 16. Product Picture of PC Terminal Figure 17. Product Picture of Mobile Terminal Figure 18. Global Call Recording Software Market Share by Application in 2022 & 2028 Figure 19. Global Call Recording Software Market Size by Application (2017-2028) & (US$ Million) Figure 20. Global Call Recording Software Market Share by Application (2017-2028) Figure 21. United States Call Recording Software Market Share by Application in 2022 & 2028 Figure 22. United States Call Recording Software Market Size by Application (2017-2028) & (US$ Million) Figure 23. United States Call Recording Software Market Share by Application (2017-2028) Figure 24. North America Call Recording Software Market Size Growth Rate 2017-2028 (US$ Million) Figure 25. U.S. Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 26. Canada Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 27. Europe Call Recording Software Market Size Growth Rate 2017-2028 (US$ Million) Figure 28. Germany Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 29. France Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 30. U.K. Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 31. Italy Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 32. Russia Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 33. Asia-Pacific Call Recording Software Market Size Growth Rate 2017-2028 (US$ Million) Figure 34. China Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 35. Japan Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 36. South Korea Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 37. India Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 38. Australia Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 39. Taiwan Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 40. Indonesia Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 41. Thailand Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 42. Malaysia Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 43. Philippines Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 44. Latin America Call Recording Software Market Size Growth Rate 2017-2028 (US$ Million) Figure 45. Mexico Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 46. Brazil Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 47. Argentina Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 48. Middle East & Africa Call Recording Software Market Size Growth Rate 2017-2028 (US$ Million) Figure 49. Turkey Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 50. Saudi Arabia Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 51. U.A.E Call Recording Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 52. Bitrix24 Revenue Growth Rate in Call Recording Software Business (2017-2022) Figure 53. CrazyCall Revenue Growth Rate in Call Recording Software Business (2017-2022) Figure 54. Five9 Revenue Growth Rate in Call Recording Software Business (2017-2022) Figure 55. PhoneBurner Revenue Growth Rate in Call Recording Software Business (2017-2022) Figure 56. Genesys Revenue Growth Rate in Call Recording Software Business (2017-2022) Figure 57. Dialpad Revenue Growth Rate in Call Recording Software Business (2017-2022) Figure 58. Nextiva Revenue Growth Rate in Call Recording Software Business (2017-2022) Figure 59. Talkdesk Revenue Growth Rate in Call Recording Software Business (2017-2022) Figure 60. Aircall Revenue Growth Rate in Call Recording Software Business (2017-2022) Figure 61. XenCALL Revenue Growth Rate in Call Recording Software Business (2017-2022) Figure 62. Zendesk Revenue Growth Rate in Call Recording Software Business (2017-2022) Figure 63. RingCentral Revenue Growth Rate in Call Recording Software Business (2017-2022) Figure 64. Bottom-up and Top-down Approaches for This Report Figure 65. Data Triangulation Figure 66. Key Executives Interviewed

Bitrix24 CrazyCall Five9 PhoneBurner Genesys Dialpad Nextiva Talkdesk Aircall XenCALL Zendesk RingCentral