Table of Contents Chapter 1 Help Desk & Ticketing Software Market Overview 1.1 Help Desk & Ticketing Software Definition 1.2 Global Help Desk & Ticketing Software Market Size Status and Outlook (2016-2030) 1.3 Global Help Desk & Ticketing Software Market Size Comparison by Region (2016-2030) 1.4 Global Help Desk & Ticketing Software Market Size Comparison by Type (2016-2030) 1.5 Global Help Desk & Ticketing Software Market Size Comparison by Application (2016-2030) 1.6 Global Help Desk & Ticketing Software Market Size Comparison by Sales Channel (2016-2030) 1.7 Help Desk & Ticketing Software Market Dynamics (COVID-19 Impacts) 1.7.1 Market Drivers/Opportunities 1.7.2 Market Challenges/Risks 1.7.3 Market News (Mergers/Acquisitions/Expansion) 1.7.4 COVID-19 Impacts 1.7.5 Post-Strategies of COVID-19 Chapter 2 Help Desk & Ticketing Software Market Segment Analysis by Player 2.1 Global Help Desk & Ticketing Software Sales and Market Share by Player (2019-2021) 2.2 Global Help Desk & Ticketing Software Revenue and Market Share by Player (2019-2021) 2.3 Global Help Desk & Ticketing Software Average Price by Player (2019-2021) 2.4 Players Competition Situation & Trends 2.5 Conclusion of Segment by Player Chapter 3 Help Desk & Ticketing Software Market Segment Analysis by Type 3.1 Global Help Desk & Ticketing Software Market by Type 3.1.1 On-premises 3.1.2 Cloud-based 3.2 Global Help Desk & Ticketing Software Sales and Market Share by Type (2016-2021) 3.3 Global Help Desk & Ticketing Software Revenue and Market Share by Type (2016-2021) 3.4 Global Help Desk & Ticketing Software Average Price by Type (2016-2021) 3.5 Leading Players of Help Desk & Ticketing Software by Type in 2021 3.6 Conclusion of Segment by Type Chapter 4 Help Desk & Ticketing Software Market Segment Analysis by Application 4.1 Global Help Desk & Ticketing Software Market by Application 4.1.1 BFSI 4.1.2 Telecom & IT 4.1.3 Government 4.1.4 Education 4.1.5 Healthcare 4.2 Global Help Desk & Ticketing Software Revenue and Market Share by Application (2016-2021) 4.3 Leading Consumers of Help Desk & Ticketing Software by Application in 2021 4.4 Conclusion of Segment by Application Chapter 5 Help Desk & Ticketing Software Market Segment Analysis by Sales Channel 5.1 Global Help Desk & Ticketing Software Market by Sales Channel 5.1.1 Direct Channel 5.1.2 Distribution Channel 5.2 Global Help Desk & Ticketing Software Revenue and Market Share by Sales Channel (2016-2021) 5.3 Leading Distributors/Dealers of Help Desk & Ticketing Software by Sales Channel in 2021 5.4 Conclusion of Segment by Sales Channel Chapter 6 Help Desk & Ticketing Software Market Segment Analysis by Region 6.1 Global Help Desk & Ticketing Software Market Size and CAGR by Region (2016-2030) 6.2 Global Help Desk & Ticketing Software Sales and Market Share by Region (2016-2021) 6.3 Global Help Desk & Ticketing Software Revenue and Market Share by Region (2016-2021) 6.4 North America 6.4.1 North America Market by Country 6.4.2 North America Help Desk & Ticketing Software Market Share by Type 6.4.3 North America Help Desk & Ticketing Software Market Share by Application 6.4.4 United States 6.4.5 Canada 6.4.6 Mexico 6.5 Europe 6.5.1 Europe Market by Country 6.5.2 Europe Help Desk & Ticketing Software Market Share by Type 6.5.3 Europe Help Desk & Ticketing Software Market Share by Application 6.5.4 Germany 6.5.5 UK 6.5.6 France 6.5.7 Italy 6.5.8 Russia 6.5.9 Spain 6.6 Asia-Pacific 6.6.1 Asia-Pacific Market by Country 6.6.2 Asia-Pacific Help Desk & Ticketing Software Market Share by Type 6.6.3 Asia-Pacific Help Desk & Ticketing Software Market Share by Application 6.6.4 China 6.6.5 Japan 6.6.6 Korea 6.6.7 India 6.6.8 Southeast Asia 6.6.9 Australia 6.7 South America 6.7.1 South America Market by Country 6.7.2 South America Help Desk & Ticketing Software Market Share by Type 6.7.3 South America Help Desk & Ticketing Software Market Share by Application 6.7.4 Brazil 6.7.5 Argentina 6.7.6 Colombia 6.8 Middle East & Africa 6.8.1 Middle East & Africa Market by Country 6.8.2 Middle East & Africa Help Desk & Ticketing Software Market Share by Type 6.8.3 Middle East & Africa Help Desk & Ticketing Software Market Share by Application 6.8.4 UAE 6.8.5 Saudi Arabia 6.8.6 South Africa 6.9 Conclusion of Segment by Region Chapter 7 Profile of Leading Help Desk & Ticketing Software Players 7.1 SysAid 7.1.1 Company Snapshot 7.1.2 Product/Service Offered 7.1.3 Business Performance (Sales, Price, Revenue, Gross Margin and Market Share) 7.2 Klemen Stirn 7.3 Zendesk 7.4 Salesforce.com 7.5 Live Agent (Quality Unit) 7.6 01 Communique Laboratory 7.7 247NetSystems 7.8 Abacus Systems 7.9 ActiveCampaign 7.10 Spiceworks 7.11 ZOHO Corporation 7.12 LogMeIn 7.13 Freshworks 7.14 Genesys 7.15 Vision Helpdesk 7.16 FrontApp 7.17 Wrike 7.18 Teamwork.com 7.19 Help Desk Migration 7.20 Apptivo 7.21 Quick Base 7.22 Deskero 7.23 BMC Software 7.24 SherpaDesk 7.25 Samanage 7.26 TeamSupport 7.27 Jira Service Desk 7.28 XSellco 7.29 ISupport Software 7.30 Azure Desk Chapter 8 Upstream and Downstream Analysis of Help Desk & Ticketing Software 8.1 Industrial Chain of Help Desk & Ticketing Software 8.2 Upstream of Help Desk & Ticketing Software 8.3 Downstream of Help Desk & Ticketing Software Chapter 9 Development Trend of Help Desk & Ticketing Software (2022-2030) 9.1 Global Help Desk & Ticketing Software Market Size (Sales and Revenue) Forecast (2022-2030) 9.2 Global Help Desk & Ticketing Software Market Size and CAGR Forecast by Region (2022-2030) 9.3 Global Help Desk & Ticketing Software Market Size and CAGR Forecast by Type (2022-2030) 9.4 Global Help Desk & Ticketing Software Market Size and CAGR Forecast by Application (2022-2030) 9.5 Global Help Desk & Ticketing Software Market Size and CAGR Forecast by Sales Channel (2022-2030) Chapter 10 Appendix 10.1 Research Methodology 10.2 Data Sources 10.3 Disclaimer 10.4 Analysts Certification

List of Tables and Figures Figure Help Desk & Ticketing Software Example Figure Global Help Desk & Ticketing Software Revenue (Million $) Status and Outlook (2016-2030) Figure Global Help Desk & Ticketing Software Revenue (Million $) Comparison by Region (2016-2030) Figure Global Help Desk & Ticketing Software Revenue (Million $) Comparison by Type (2016-2030) Figure Global Help Desk & Ticketing Software Revenue (Million $) Comparison by Application (2016-2030) Figure Global Help Desk & Ticketing Software Revenue (Million $) Comparison by Sales Channel (2016-2030) Table Global Help Desk & Ticketing Software Sales by Player (2019-2021) Table Global Help Desk & Ticketing Software Sales Market Share by Player (2019-2021) Figure Global Help Desk & Ticketing Software Sales Market Share by Player in 2021 Table Global Help Desk & Ticketing Software Revenue (Million $) by Player (2019-2021) Table Global Help Desk & Ticketing Software Revenue Market Share by Player (2019-2021) Figure Global Help Desk & Ticketing Software Revenue Market Share by Player in 2021 Table Global Help Desk & Ticketing Software Average Price by Player (2019-2021) Figure Global Help Desk & Ticketing Software Average Price by Player in 2021 Figure Global Help Desk & Ticketing Software Players Competition Situation – Top 5 Players’ Revenue Market Share in 2019 Figure Global Help Desk & Ticketing Software Players Competition Trends – Top 5 Players’ Revenue Market Share in 2021 Figure Example of On-premises Figure Global On-premises Revenue (Million $) and Growth Rate (2016-2021) Figure Example of Cloud-based Figure Global Cloud-based Revenue (Million $) and Growth Rate (2016-2021) Table Global Help Desk & Ticketing Software Sales by Type (2016-2021) Table Global Help Desk & Ticketing Software Sales Market Share by Type (2016-2021) Figure Global Help Desk & Ticketing Software Sales Market Share by Type in 2021 Table Global Help Desk & Ticketing Software Revenue (Million $) by Type (2016-2021) Table Global Help Desk & Ticketing Software Revenue Market Share by Type (2016-2021) Figure Global Help Desk & Ticketing Software Revenue Market Share by Type in 2021 Table Global Help Desk & Ticketing Software Average Price by Type (2016-2021) Figure Global Help Desk & Ticketing Software Average Price by Type in 2021 Table Leading Players of Help Desk & Ticketing Software by Type in 2021 Figure Example of BFSI Figure Global Help Desk & Ticketing Software for BFSI Revenue (Million $) and Growth Rate (2016-2021) Figure Example of Telecom & IT Figure Global Help Desk & Ticketing Software for Telecom & IT Revenue (Million $) and Growth Rate (2016-2021) Figure Example of Government Figure Global Help Desk & Ticketing Software for Government Revenue (Million $) and Growth Rate (2016-2021) Figure Example of Education Figure Global Help Desk & Ticketing Software for Education Revenue (Million $) and Growth Rate (2016-2021) Figure Example of Healthcare Figure Global Help Desk & Ticketing Software for Healthcare Revenue (Million $) and Growth Rate (2016-2021) Table Global Help Desk & Ticketing Software Sales by Application (2016-2021) Table Global Help Desk & Ticketing Software Sales Market Share by Application (2016-2021) Figure Global Help Desk & Ticketing Software Sales Market Share by Application in 2021 Table Leading Consumers of Help Desk & Ticketing Software by Application in 2021 Figure Example of Direct Channel Figure Global Help Desk & Ticketing Software for Direct Channel Revenue (Million $) and Growth Rate (2016-2021) Figure Example of Distribution Channel Figure Global Help Desk & Ticketing Software for Distribution Channel Revenue (Million $) and Growth Rate (2016-2021) Table Global Help Desk & Ticketing Software Revenue by Sales Channel (2016-2021) Table Global Help Desk & Ticketing Software Revenue Market Share by Sales Channel (2016-2021) Figure Global Help Desk & Ticketing Software Revenue Market Share by Sales Channel in 2021 Table Leading Distributors/Dealers of Help Desk & Ticketing Software by Sales Channel in 2021 Table Global Help Desk & Ticketing Software Market Size and CAGR by Region (2016-2030) Table Global Help Desk & Ticketing Software Sales by Region (2016-2021) Table Global Help Desk & Ticketing Software Sales Market Share by Region (2016-2021) Figure Global Help Desk & Ticketing Software Sales Market Share by Region in 2021 Table Global Help Desk & Ticketing Software Revenue (Million $) by Region (2016-2021) Table Global Help Desk & Ticketing Software Revenue Market Share by Region (2016-2021) Figure Global Help Desk & Ticketing Software Revenue Market Share by Region in 2021 Table North America Help Desk & Ticketing Software Sales by Country (2016-2021) Figure North America Help Desk & Ticketing Software Sales Market Share by Country (2016-2021) Table North America Help Desk & Ticketing Software Revenue by Country (2016-2021) Figure North America Help Desk & Ticketing Software Revenue Market Share by Country (2016-2021) Figure North America Help Desk & Ticketing Software Market Share by Type in 2021 Figure North America Help Desk & Ticketing Software Market Share by Application in 2021 Figure United States Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure United States Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure Canada Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure Canada Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure Mexico Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure Mexico Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Table Europe Help Desk & Ticketing Software Sales by Country (2016-2021) Figure Europe Help Desk & Ticketing Software Sales Market Share by Country (2016-2021) Table Europe Help Desk & Ticketing Software Revenue by Country (2016-2021) Figure Europe Help Desk & Ticketing Software Revenue Market Share by Country (2016-2021) Figure Europe Help Desk & Ticketing Software Market Share by Type in 2021 Figure Europe Help Desk & Ticketing Software Market Share by Application in 2021 Figure Germany Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure Germany Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure UK Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure UK Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure France Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure France Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure Italy Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure Italy Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure Russia Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure Russia Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure Spain Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure Spain Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Table Asia-Pacific Help Desk & Ticketing Software Sales by Country (2016-2021) Figure Asia-Pacific Help Desk & Ticketing Software Sales Market Share by Country (2016-2021) Table Asia-Pacific Help Desk & Ticketing Software Revenue by Country (2016-2021) Figure Asia-Pacific Help Desk & Ticketing Software Revenue Market Share by Country (2016-2021) Figure Asia-Pacific Help Desk & Ticketing Software Market Share by Type in 2021 Figure Asia-Pacific Help Desk & Ticketing Software Market Share by Application in 2021 Figure China Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure China Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure Japan Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure Japan Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure Korea Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure Korea Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure India Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure India Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure Southeast Asia Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure Southeast Asia Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure Australia Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure Australia Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Table South America Help Desk & Ticketing Software Sales by Country (2016-2021) Figure South America Help Desk & Ticketing Software Sales Market Share by Country (2016-2021) Table South America Help Desk & Ticketing Software Revenue by Country (2016-2021) Figure South America Help Desk & Ticketing Software Revenue Market Share by Country (2016-2021) Figure South America Help Desk & Ticketing Software Market Share by Type in 2021 Figure South America Help Desk & Ticketing Software Market Share by Application in 2021 Figure Brazil Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure Brazil Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure Argentina Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure Argentina Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure Colombia Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure Colombia Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Table Middle East & Africa Help Desk & Ticketing Software Sales by Country (2016-2021) Figure Middle East & Africa Help Desk & Ticketing Software Sales Market Share by Country (2016-2021) Table Middle East & Africa Help Desk & Ticketing Software Revenue by Country (2016-2021) Figure Middle East & Africa Help Desk & Ticketing Software Revenue Market Share by Country (2016-2021) Figure Middle East & Africa Help Desk & Ticketing Software Market Share by Type in 2021 Figure Middle East & Africa Help Desk & Ticketing Software Market Share by Application in 2021 Figure UAE Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure UAE Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure Saudi Arabia Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure Saudi Arabia Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Figure South Africa Help Desk & Ticketing Software Sales and Growth Rate (2016-2021) Figure South Africa Help Desk & Ticketing Software Revenue (Million $) and Growth Rate (2016-2021) Table Company Snapshot of SysAid Table Help Desk & Ticketing Software Introduction of SysAid Table Help Desk & Ticketing Software Sales, Price, Revenue, Gross Margin and Market Share of SysAid (2019-2021) Table Industrial Chain of Help Desk & Ticketing Software Table Manufacturing Cost Structure of Help Desk & Ticketing Software Table General Manufacturing Process of Help Desk & Ticketing Software Table Leading Distributors/Dealers of Help Desk & Ticketing Software Table Leading Consumers of Help Desk & Ticketing Software Figure Global Help Desk & Ticketing Software Sales and Growth Rate Forecast (2022-2030) Figure Global Help Desk & Ticketing Software Revenue and Growth Rate Forecast (2022-2030) Table Global Help Desk & Ticketing Software Market Size and CAGR Forecast by Region (2022-2030) Table Global Help Desk & Ticketing Software Market Size and CAGR Forecast by Type (2022-2030) Table Global Help Desk & Ticketing Software Market Size and CAGR Forecast by Application (2022-2030) Table Global Help Desk & Ticketing Software Market Size and CAGR Forecast by Sales Channel (2022-2030)