1 Study Coverage 1.1 Contact Center AI Software Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Introduction 1.2 Global Contact Center AI Software Outlook 2017 VS 2022 VS 2028 1.2.1 Global Contact Center AI Software Market Size for the Year 2017-2028 1.2.2 Global Contact Center AI Software Market Size for the Year 2017-2028 1.3 Contact Center AI Software Market Size, United States VS Global, 2017 VS 2022 VS 2028 1.3.1 The Market Share of United States Contact Center AI Software in Global, 2017 VS 2022 VS 2028 1.3.2 The Growth Rate of Contact Center AI Software Market Size, United States VS Global, 2017 VS 2022 VS 2028 1.4 Contact Center AI Software Market Dynamics 1.4.1 Contact Center AI Software Industry Trends 1.4.2 Contact Center AI Software Market Drivers 1.4.3 Contact Center AI Software Market Challenges 1.4.4 Contact Center AI Software Market Restraints 1.5 Study Objectives 1.6 Years Considered 2 Contact Center AI Software by Type 2.1 Contact Center AI Software Market Segment by Type 2.1.1 Cloud-Based Type 2.1.2 On-Premise Type 2.2 Global Contact Center AI Software Market Size by Type (2017, 2022 & 2028) 2.3 Global Contact Center AI Software Market Size by Type (2017-2028) 2.4 United States Contact Center AI Software Market Size by Type (2017, 2022 & 2028) 2.5 United States Contact Center AI Software Market Size by Type (2017-2028) 3 Contact Center AI Software by Application 3.1 Contact Center AI Software Market Segment by Application 3.1.1 Banking, Financial Services, and Insurance (BFSI) 3.1.2 Retail and Consumer Goods 3.1.3 IT and Telecom 3.1.4 Healthcare 3.1.5 Travel and Hospitality 3.1.6 Government 3.1.7 Media and Entertainment 3.1.8 Others 3.2 Global Contact Center AI Software Market Size by Application (2017, 2022 & 2028) 3.3 Global Contact Center AI Software Market Size by Application (2017-2028) 3.4 United States Contact Center AI Software Market Size by Application (2017, 2022 & 2028) 3.5 United States Contact Center AI Software Market Size by Application (2017-2028) 4 Global Contact Center AI Software Competitor Landscape by Company 4.1 Global Contact Center AI Software Market Size by Company 4.1.1 Top Global Contact Center AI Software Companies Ranked by Revenue (2021) 4.1.2 Global Contact Center AI Software Revenue by Player (2017-2022) 4.2 Global Contact Center AI Software Concentration Ratio (CR) 4.2.1 Contact Center AI Software Market Concentration Ratio (CR) (2017-2022) 4.2.2 Global Top 5 and Top 10 Largest Companies of Contact Center AI Software in 2021 4.2.3 Global Contact Center AI Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 4.3 Global Contact Center AI Software Headquarters, Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Type 4.3.1 Global Contact Center AI Software Headquarters and Area Served 4.3.2 Global Contact Center AI Software Companies Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Type 4.3.3 Date of International Companies Enter into Contact Center AI Software Market 4.4 Companies Mergers & Acquisitions, Expansion Plans 4.5 United States Contact Center AI Software Market Size by Company 4.5.1 Top Contact Center AI Software Players in United States, Ranked by Revenue (2021) 4.5.2 United States Contact Center AI Software Revenue by Players (2020, 2021 & 2022) 5 Global Contact Center AI Software Market Size by Region 5.1 Global Contact Center AI Software Market Size by Region: 2017 VS 2022 VS 2028 5.2 Global Contact Center AI Software Market Size by Region (2017-2028) 5.2.1 Global Contact Center AI Software Market Size by Region: 2017-2022 5.2.2 Global Contact Center AI Software Market Size by Region (2023-2028) 6 Segment in Region Level & Country Level 6.1 North America 6.1.1 North America Contact Center AI Software Market Size YoY Growth 2017-2028 6.1.2 North America Contact Center AI Software Market Facts & Figures by Country (2017, 2022 & 2028) 6.1.3 U.S. 6.1.4 Canada 6.2 Asia-Pacific 6.2.1 Asia-Pacific Contact Center AI Software Market Size YoY Growth 2017-2028 6.2.2 Asia-Pacific Contact Center AI Software Market Facts & Figures by Region (2017, 2022 & 2028) 6.2.3 China 6.2.4 Japan 6.2.5 South Korea 6.2.6 India 6.2.7 Australia 6.2.8 Taiwan 6.2.9 Indonesia 6.2.10 Thailand 6.2.11 Malaysia 6.2.12 Philippines 6.3 Europe 6.3.1 Europe Contact Center AI Software Market Size YoY Growth 2017-2028 6.3.2 Europe Contact Center AI Software Market Facts & Figures by Country (2017, 2022 & 2028) 6.3.3 Germany 6.3.4 France 6.3.5 U.K. 6.3.6 Italy 6.3.7 Russia 6.4 Latin America 6.4.1 Latin America Contact Center AI Software Market Size YoY Growth 2017-2028 6.4.2 Latin America Contact Center AI Software Market Facts & Figures by Country (2017, 2022 & 2028) 6.4.3 Mexico 6.4.4 Brazil 6.4.5 Argentina 6.5 Middle East and Africa 6.5.1 Middle East and Africa Contact Center AI Software Market Size YoY Growth 2017-2028 6.5.2 Middle East and Africa Contact Center AI Software Market Facts & Figures by Country (2017, 2022 & 2028) 6.5.3 Turkey 6.5.4 Saudi Arabia 6.5.5 U.A.E 7 Company Profiles 7.1 Oracle Corporation 7.1.1 Oracle Corporation Company Details 7.1.2 Oracle Corporation Business Overview 7.1.3 Oracle Corporation Contact Center AI Software Introduction 7.1.4 Oracle Corporation Revenue in Contact Center AI Software Business (2017-2022) 7.1.5 Oracle Corporation Recent Development 7.2 SAP SE 7.2.1 SAP SE Company Details 7.2.2 SAP SE Business Overview 7.2.3 SAP SE Contact Center AI Software Introduction 7.2.4 SAP SE Revenue in Contact Center AI Software Business (2017-2022) 7.2.5 SAP SE Recent Development 7.3 Alcatel-Lucent Enterprise 7.3.1 Alcatel-Lucent Enterprise Company Details 7.3.2 Alcatel-Lucent Enterprise Business Overview 7.3.3 Alcatel-Lucent Enterprise Contact Center AI Software Introduction 7.3.4 Alcatel-Lucent Enterprise Revenue in Contact Center AI Software Business (2017-2022) 7.3.5 Alcatel-Lucent Enterprise Recent Development 7.4 Avaya 7.4.1 Avaya Company Details 7.4.2 Avaya Business Overview 7.4.3 Avaya Contact Center AI Software Introduction 7.4.4 Avaya Revenue in Contact Center AI Software Business (2017-2022) 7.4.5 Avaya Recent Development 7.5 Mitel 7.5.1 Mitel Company Details 7.5.2 Mitel Business Overview 7.5.3 Mitel Contact Center AI Software Introduction 7.5.4 Mitel Revenue in Contact Center AI Software Business (2017-2022) 7.5.5 Mitel Recent Development 7.6 Nextiva 7.6.1 Nextiva Company Details 7.6.2 Nextiva Business Overview 7.6.3 Nextiva Contact Center AI Software Introduction 7.6.4 Nextiva Revenue in Contact Center AI Software Business (2017-2022) 7.6.5 Nextiva Recent Development 7.7 VoIP Logic 7.7.1 VoIP Logic Company Details 7.7.2 VoIP Logic Business Overview 7.7.3 VoIP Logic Contact Center AI Software Introduction 7.7.4 VoIP Logic Revenue in Contact Center AI Software Business (2017-2022) 7.7.5 VoIP Logic Recent Development 7.8 Asterisk 7.8.1 Asterisk Company Details 7.8.2 Asterisk Business Overview 7.8.3 Asterisk Contact Center AI Software Introduction 7.8.4 Asterisk Revenue in Contact Center AI Software Business (2017-2022) 7.8.5 Asterisk Recent Development 7.9 Elastix 7.9.1 Elastix Company Details 7.9.2 Elastix Business Overview 7.9.3 Elastix Contact Center AI Software Introduction 7.9.4 Elastix Revenue in Contact Center AI Software Business (2017-2022) 7.9.5 Elastix Recent Development 7.10 NEC 7.10.1 NEC Company Details 7.10.2 NEC Business Overview 7.10.3 NEC Contact Center AI Software Introduction 7.10.4 NEC Revenue in Contact Center AI Software Business (2017-2022) 7.10.5 NEC Recent Development 7.11 RingCentral 7.11.1 RingCentral Company Details 7.11.2 RingCentral Business Overview 7.11.3 RingCentral Contact Center AI Software Introduction 7.11.4 RingCentral Revenue in Contact Center AI Software Business (2017-2022) 7.11.5 RingCentral Recent Development 7.12 Five9 7.12.1 Five9 Company Details 7.12.2 Five9 Business Overview 7.12.3 Five9 Contact Center AI Software Introduction 7.12.4 Five9 Revenue in Contact Center AI Software Business (2017-2022) 7.12.5 Five9 Recent Development 7.13 NICE in Contact 7.13.1 NICE in Contact Company Details 7.13.2 NICE in Contact Business Overview 7.13.3 NICE in Contact Contact Center AI Software Introduction 7.13.4 NICE in Contact Revenue in Contact Center AI Software Business (2017-2022) 7.13.5 NICE in Contact Recent Development 7.14 Aspect 7.14.1 Aspect Company Details 7.14.2 Aspect Business Overview 7.14.3 Aspect Contact Center AI Software Introduction 7.14.4 Aspect Revenue in Contact Center AI Software Business (2017-2022) 7.14.5 Aspect Recent Development 7.15 8x8 7.15.1 8x8 Company Details 7.15.2 8x8 Business Overview 7.15.3 8x8 Contact Center AI Software Introduction 7.15.4 8x8 Revenue in Contact Center AI Software Business (2017-2022) 7.15.5 8x8 Recent Development 7.16 Inteliwise 7.16.1 Inteliwise Company Details 7.16.2 Inteliwise Business Overview 7.16.3 Inteliwise Contact Center AI Software Introduction 7.16.4 Inteliwise Revenue in Contact Center AI Software Business (2017-2022) 7.16.5 Inteliwise Recent Development 7.17 Cisco Systems 7.17.1 Cisco Systems Company Details 7.17.2 Cisco Systems Business Overview 7.17.3 Cisco Systems Contact Center AI Software Introduction 7.17.4 Cisco Systems Revenue in Contact Center AI Software Business (2017-2022) 7.17.5 Cisco Systems Recent Development 8 Research Findings and Conclusion 9 Appendix 9.1 Research Methodology 9.1.1 Methodology/Research Approach 9.1.2 Data Source 9.2 Author Details 9.3 Disclaimer

List of Tables Table 1. Contact Center AI Software Market Size United States VS Global, CAGR (2017 VS 2022 VS 2028) Table 2. Contact Center AI Software Market Trends Table 3. Contact Center AI Software Market Drivers Table 4. Contact Center AI Software Market Challenges Table 5. Contact Center AI Software Market Restraints Table 6. Global Contact Center AI Software Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 7. United States Contact Center AI Software Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 8. Global Contact Center AI Software Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 9. United States Contact Center AI Software Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 10. Top Contact Center AI Software Companies in Global Market, Ranking by Revenue (2021) Table 11. Global Contact Center AI Software Revenue by Player, (US$ Million), 2017-2022 Table 12. Global Contact Center AI Software Revenue Share by Player, 2017-2022 Table 13. Global Contact Center AI Software Companies Market Concentration Ratio (CR5 and HHI) Table 14. Global Contact Center AI Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Contact Center AI Software as of 2021) Table 15. Top Players of Contact Center AI Software in Global Market, Headquarters and Area Served Table 16. Companies Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Type Table 17. Date of International Companies Enter into Contact Center AI Software Market Table 18. Companies Mergers & Acquisitions, Expansion Plans Table 19. Top Contact Center AI Software Players in United States Market, Ranking by Revenue (2021) Table 20. United States Contact Center AI Software Revenue by Players, (US$ Million), 2020, 2021 & 2022 Table 21. United States Contact Center AI Software Revenue Share by Players, 2020, 2021 & 2022 Table 22. Global Contact Center AI Software Market Size by Region (US$ Million): 2017 VS 2022 VS 2028 Table 23. Global Contact Center AI Software Market Size by Region (2017-2022) & (US$ Million) Table 24. Global Contact Center AI Software Market Size Forecast by Region (2023-2028) & (US$ Million) Table 25. North America Contact Center AI Software Sales in Value by Country (2017-2028) & (US$ Million) Table 26. Asia Pacific Contact Center AI Software Sales in Value by Region (2017-2028) & (US$ Million) Table 27. Europe Contact Center AI Software Sales in Value by Country (2017-2028) & (US$ Million) Table 28. Latin Americaa Contact Center AI Software Sales in Value by Country (2017-2028) & (US$ Million) Table 29. Middle East and Africa Contact Center AI Software Sales in Value by Country (2017-2028) & (US$ Million) Table 30. Oracle Corporation Company Details Table 31. Oracle Corporation Business Overview Table 32. Oracle Corporation Contact Center AI Software Product Table 33. Oracle Corporation Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 34. Oracle Corporation Recent Development Table 35. SAP SE Company Details Table 36. SAP SE Business Overview Table 37. SAP SE Contact Center AI Software Product Table 38. SAP SE Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 39. SAP SE Recent Development Table 40. Alcatel-Lucent Enterprise Company Details Table 41. Alcatel-Lucent Enterprise Business Overview Table 42. Alcatel-Lucent Enterprise Contact Center AI Software Product Table 43. Alcatel-Lucent Enterprise Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 44. Alcatel-Lucent Enterprise Recent Development Table 45. Avaya Company Details Table 46. Avaya Business Overview Table 47. Avaya Contact Center AI Software Product Table 48. Avaya Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 49. Avaya Recent Development Table 50. Mitel Company Details Table 51. Mitel Business Overview Table 52. Mitel Contact Center AI Software Product Table 53. Mitel Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 54. Mitel Recent Development Table 55. Nextiva Company Details Table 56. Nextiva Business Overview Table 57. Nextiva Contact Center AI Software Product Table 58. Nextiva Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 59. Nextiva Recent Development Table 60. VoIP Logic Company Details Table 61. VoIP Logic Business Overview Table 62. VoIP Logic Contact Center AI Software Product Table 63. VoIP Logic Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 64. VoIP Logic Recent Development Table 65. Asterisk Company Details Table 66. Asterisk Business Overview Table 67. Asterisk Contact Center AI Software Product Table 68. Asterisk Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 69. Asterisk Recent Development Table 70. Elastix Company Details Table 71. Elastix Business Overview Table 72. Elastix Contact Center AI Software Product Table 73. Elastix Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 74. Elastix Recent Development Table 75. NEC Company Details Table 76. NEC Business Overview Table 77. NEC Contact Center AI Software Product Table 78. NEC Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 79. NEC Recent Development Table 80. RingCentral Company Details Table 81. RingCentral Business Overview Table 82. RingCentral Contact Center AI Software Product Table 83. RingCentral Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 84. RingCentral Recent Development Table 85. Five9 Company Details Table 86. Five9 Business Overview Table 87. Five9 Contact Center AI Software Product Table 88. Five9 Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 89. Five9 Recent Development Table 90. NICE in Contact Company Details Table 91. NICE in Contact Business Overview Table 92. NICE in Contact Contact Center AI Software Product Table 93. NICE in Contact Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 94. NICE in Contact Recent Development Table 95. Aspect Company Details Table 96. Aspect Business Overview Table 97. Aspect Contact Center AI Software Product Table 98. Aspect Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 99. Aspect Recent Development Table 100. 8x8 Company Details Table 101. 8x8 Business Overview Table 102. 8x8 Contact Center AI Software Product Table 103. 8x8 Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 104. 8x8 Recent Development Table 105. Inteliwise Company Details Table 106. Inteliwise Business Overview Table 107. Inteliwise Contact Center AI Software Product Table 108. Inteliwise Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 109. Inteliwise Recent Development Table 110. Cisco Systems Company Details Table 111. Cisco Systems Business Overview Table 112. Cisco Systems Contact Center AI Software Product Table 113. Cisco Systems Revenue in Contact Center AI Software Business (2017-2022) & (US$ Million) Table 114. Cisco Systems Recent Development Table 115. Research Programs/Design for This Report Table 116. Key Data Information from Secondary Sources Table 117. Key Data Information from Primary Sources List of Figures Figure 1. Contact Center AI Software Product Picture Figure 2. Global Contact Center AI Software Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 3. Global Contact Center AI Software Market Size 2017-2028 (US$ Million) Figure 4. United States Contact Center AI Software Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 5. United States Contact Center AI Software Market Size 2017-2028 (US$ Million) Figure 6. United States Contact Center AI Software Market Share in Global 2017-2028 Figure 7. Contact Center AI Software Report Years Considered Figure 8. Product Picture of Cloud-Based Type Figure 9. Product Picture of On-Premise Type Figure 10. Global Contact Center AI Software Market Share by Type in 2022 & 2028 Figure 11. Global Contact Center AI Software Market Size by Type (2017-2028) & (US$ Million) Figure 12. Global Contact Center AI Software Market Share by Type (2017-2028) Figure 13. United States Contact Center AI Software Market Share by Type in 2022 & 2028 Figure 14. United States Contact Center AI Software Market Size by Type (2017-2028) & (US$ Million) Figure 15. United States Contact Center AI Software Market Share by Type (2017-2028) Figure 16. Product Picture of Banking, Financial Services, and Insurance (BFSI) Figure 17. Product Picture of Retail and Consumer Goods Figure 18. Product Picture of IT and Telecom Figure 19. Product Picture of Healthcare Figure 20. Product Picture of Travel and Hospitality Figure 21. Product Picture of Government Figure 22. Product Picture of Media and Entertainment Figure 23. Product Picture of Others Figure 24. Global Contact Center AI Software Market Share by Application in 2022 & 2028 Figure 25. Global Contact Center AI Software Market Size by Application (2017-2028) & (US$ Million) Figure 26. Global Contact Center AI Software Market Share by Application (2017-2028) Figure 27. United States Contact Center AI Software Market Share by Application in 2022 & 2028 Figure 28. United States Contact Center AI Software Market Size by Application (2017-2028) & (US$ Million) Figure 29. United States Contact Center AI Software Market Share by Application (2017-2028) Figure 30. North America Contact Center AI Software Market Size Growth Rate 2017-2028 (US$ Million) Figure 31. U.S. Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 32. Canada Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 33. Europe Contact Center AI Software Market Size Growth Rate 2017-2028 (US$ Million) Figure 34. Germany Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 35. France Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 36. U.K. Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 37. Italy Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 38. Russia Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 39. Asia-Pacific Contact Center AI Software Market Size Growth Rate 2017-2028 (US$ Million) Figure 40. China Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 41. Japan Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 42. South Korea Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 43. India Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 44. Australia Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 45. Taiwan Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 46. Indonesia Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 47. Thailand Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 48. Malaysia Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 49. Philippines Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 50. Latin America Contact Center AI Software Market Size Growth Rate 2017-2028 (US$ Million) Figure 51. Mexico Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 52. Brazil Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 53. Argentina Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 54. Middle East & Africa Contact Center AI Software Market Size Growth Rate 2017-2028 (US$ Million) Figure 55. Turkey Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 56. Saudi Arabia Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 57. U.A.E Contact Center AI Software Market Size Growth Rate (2017-2028) & (US$ Million) Figure 58. Oracle Corporation Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 59. SAP SE Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 60. Alcatel-Lucent Enterprise Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 61. Avaya Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 62. Mitel Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 63. Nextiva Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 64. VoIP Logic Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 65. Asterisk Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 66. Elastix Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 67. NEC Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 68. RingCentral Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 69. Five9 Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 70. NICE in Contact Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 71. Aspect Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 72. 8x8 Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 73. Inteliwise Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 74. Cisco Systems Revenue Growth Rate in Contact Center AI Software Business (2017-2022) Figure 75. Bottom-up and Top-down Approaches for This Report Figure 76. Data Triangulation Figure 77. Key Executives Interviewed

Oracle Corporation SAP SE Alcatel-Lucent Enterprise Avaya Mitel Nextiva VoIP Logic Asterisk Elastix NEC RingCentral Five9 NICE in Contact Aspect 8x8 Inteliwise Cisco Systems