1 Study Coverage 1.1 Digital Service Desk Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Introduction 1.2 Global Digital Service Desk Outlook 2017 VS 2022 VS 2028 1.2.1 Global Digital Service Desk Market Size for the Year 2017-2028 1.2.2 Global Digital Service Desk Market Size for the Year 2017-2028 1.3 Digital Service Desk Market Size, United States VS Global, 2017 VS 2022 VS 2028 1.3.1 The Market Share of United States Digital Service Desk in Global, 2017 VS 2022 VS 2028 1.3.2 The Growth Rate of Digital Service Desk Market Size, United States VS Global, 2017 VS 2022 VS 2028 1.4 Digital Service Desk Market Dynamics 1.4.1 Digital Service Desk Industry Trends 1.4.2 Digital Service Desk Market Drivers 1.4.3 Digital Service Desk Market Challenges 1.4.4 Digital Service Desk Market Restraints 1.5 Study Objectives 1.6 Years Considered 2 Digital Service Desk by Type 2.1 Digital Service Desk Market Segment by Type 2.1.1 On Premise 2.1.2 Cloud Based 2.2 Global Digital Service Desk Market Size by Type (2017, 2022 & 2028) 2.3 Global Digital Service Desk Market Size by Type (2017-2028) 2.4 United States Digital Service Desk Market Size by Type (2017, 2022 & 2028) 2.5 United States Digital Service Desk Market Size by Type (2017-2028) 3 Digital Service Desk by Application 3.1 Digital Service Desk Market Segment by Application 3.1.1 IT and Telecom 3.1.2 Hospitality 3.1.3 Healthcare Manufacturing 3.1.4 Retail 3.1.5 Others 3.2 Global Digital Service Desk Market Size by Application (2017, 2022 & 2028) 3.3 Global Digital Service Desk Market Size by Application (2017-2028) 3.4 United States Digital Service Desk Market Size by Application (2017, 2022 & 2028) 3.5 United States Digital Service Desk Market Size by Application (2017-2028) 4 Global Digital Service Desk Competitor Landscape by Company 4.1 Global Digital Service Desk Market Size by Company 4.1.1 Top Global Digital Service Desk Companies Ranked by Revenue (2021) 4.1.2 Global Digital Service Desk Revenue by Player (2017-2022) 4.2 Global Digital Service Desk Concentration Ratio (CR) 4.2.1 Digital Service Desk Market Concentration Ratio (CR) (2017-2022) 4.2.2 Global Top 5 and Top 10 Largest Companies of Digital Service Desk in 2021 4.2.3 Global Digital Service Desk Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 4.3 Global Digital Service Desk Headquarters, Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Type 4.3.1 Global Digital Service Desk Headquarters and Area Served 4.3.2 Global Digital Service Desk Companies Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Type 4.3.3 Date of International Companies Enter into Digital Service Desk Market 4.4 Companies Mergers & Acquisitions, Expansion Plans 4.5 United States Digital Service Desk Market Size by Company 4.5.1 Top Digital Service Desk Players in United States, Ranked by Revenue (2021) 4.5.2 United States Digital Service Desk Revenue by Players (2020, 2021 & 2022) 5 Global Digital Service Desk Market Size by Region 5.1 Global Digital Service Desk Market Size by Region: 2017 VS 2022 VS 2028 5.2 Global Digital Service Desk Market Size by Region (2017-2028) 5.2.1 Global Digital Service Desk Market Size by Region: 2017-2022 5.2.2 Global Digital Service Desk Market Size by Region (2023-2028) 6 Segment in Region Level & Country Level 6.1 North America 6.1.1 North America Digital Service Desk Market Size YoY Growth 2017-2028 6.1.2 North America Digital Service Desk Market Facts & Figures by Country (2017, 2022 & 2028) 6.1.3 United States 6.1.4 Canada 6.2 Asia-Pacific 6.2.1 Asia-Pacific Digital Service Desk Market Size YoY Growth 2017-2028 6.2.2 Asia-Pacific Digital Service Desk Market Facts & Figures by Region (2017, 2022 & 2028) 6.2.3 China 6.2.4 Japan 6.2.5 South Korea 6.2.6 India 6.2.7 Australia 6.2.8 China Taiwan 6.2.9 Indonesia 6.2.10 Thailand 6.2.11 Malaysia 6.3 Europe 6.3.1 Europe Digital Service Desk Market Size YoY Growth 2017-2028 6.3.2 Europe Digital Service Desk Market Facts & Figures by Country (2017, 2022 & 2028) 6.3.3 Germany 6.3.4 France 6.3.5 U.K. 6.3.6 Italy 6.3.7 Russia 6.4 Latin America 6.4.1 Latin America Digital Service Desk Market Size YoY Growth 2017-2028 6.4.2 Latin America Digital Service Desk Market Facts & Figures by Country (2017, 2022 & 2028) 6.4.3 Mexico 6.4.4 Brazil 6.4.5 Argentina 6.5 Middle East and Africa 6.5.1 Middle East and Africa Digital Service Desk Market Size YoY Growth 2017-2028 6.5.2 Middle East and Africa Digital Service Desk Market Facts & Figures by Country (2017, 2022 & 2028) 6.5.3 Turkey 6.5.4 Saudi Arabia 6.5.5 UAE 7 Company Profiles 7.1 FUJITSU 7.1.1 FUJITSU Company Details 7.1.2 FUJITSU Business Overview 7.1.3 FUJITSU Digital Service Desk Introduction 7.1.4 FUJITSU Revenue in Digital Service Desk Business (2017-2022) 7.1.5 FUJITSU Recent Development 7.2 IBM 7.2.1 IBM Company Details 7.2.2 IBM Business Overview 7.2.3 IBM Digital Service Desk Introduction 7.2.4 IBM Revenue in Digital Service Desk Business (2017-2022) 7.2.5 IBM Recent Development 7.3 Tata Consultancy Services Limited 7.3.1 Tata Consultancy Services Limited Company Details 7.3.2 Tata Consultancy Services Limited Business Overview 7.3.3 Tata Consultancy Services Limited Digital Service Desk Introduction 7.3.4 Tata Consultancy Services Limited Revenue in Digital Service Desk Business (2017-2022) 7.3.5 Tata Consultancy Services Limited Recent Development 7.4 SLS Digital Desk 7.4.1 SLS Digital Desk Company Details 7.4.2 SLS Digital Desk Business Overview 7.4.3 SLS Digital Desk Digital Service Desk Introduction 7.4.4 SLS Digital Desk Revenue in Digital Service Desk Business (2017-2022) 7.4.5 SLS Digital Desk Recent Development 7.5 BMC Software 7.5.1 BMC Software Company Details 7.5.2 BMC Software Business Overview 7.5.3 BMC Software Digital Service Desk Introduction 7.5.4 BMC Software Revenue in Digital Service Desk Business (2017-2022) 7.5.5 BMC Software Recent Development 7.6 Unisys 7.6.1 Unisys Company Details 7.6.2 Unisys Business Overview 7.6.3 Unisys Digital Service Desk Introduction 7.6.4 Unisys Revenue in Digital Service Desk Business (2017-2022) 7.6.5 Unisys Recent Development 7.7 NIIT Technologies 7.7.1 NIIT Technologies Company Details 7.7.2 NIIT Technologies Business Overview 7.7.3 NIIT Technologies Digital Service Desk Introduction 7.7.4 NIIT Technologies Revenue in Digital Service Desk Business (2017-2022) 7.7.5 NIIT Technologies Recent Development 7.8 BDO Digital 7.8.1 BDO Digital Company Details 7.8.2 BDO Digital Business Overview 7.8.3 BDO Digital Digital Service Desk Introduction 7.8.4 BDO Digital Revenue in Digital Service Desk Business (2017-2022) 7.8.5 BDO Digital Recent Development 7.9 Konverso 7.9.1 Konverso Company Details 7.9.2 Konverso Business Overview 7.9.3 Konverso Digital Service Desk Introduction 7.9.4 Konverso Revenue in Digital Service Desk Business (2017-2022) 7.9.5 Konverso Recent Development 7.10 Bell Techlogix 7.10.1 Bell Techlogix Company Details 7.10.2 Bell Techlogix Business Overview 7.10.3 Bell Techlogix Digital Service Desk Introduction 7.10.4 Bell Techlogix Revenue in Digital Service Desk Business (2017-2022) 7.10.5 Bell Techlogix Recent Development 7.11 Infocare Digital System 7.11.1 Infocare Digital System Company Details 7.11.2 Infocare Digital System Business Overview 7.11.3 Infocare Digital System Digital Service Desk Introduction 7.11.4 Infocare Digital System Revenue in Digital Service Desk Business (2017-2022) 7.11.5 Infocare Digital System Recent Development 7.12 DXC Technology 7.12.1 DXC Technology Company Details 7.12.2 DXC Technology Business Overview 7.12.3 DXC Technology Digital Service Desk Introduction 7.12.4 DXC Technology Revenue in Digital Service Desk Business (2017-2022) 7.12.5 DXC Technology Recent Development 8 Research Findings and Conclusion 9 Appendix 9.1 Research Methodology 9.1.1 Methodology/Research Approach 9.1.2 Data Source 9.2 Author Details 9.3 Disclaimer

List of Tables Table 1. Digital Service Desk Market Size United States VS Global, CAGR (2017 VS 2022 VS 2028) Table 2. Digital Service Desk Market Trends Table 3. Digital Service Desk Market Drivers Table 4. Digital Service Desk Market Challenges Table 5. Digital Service Desk Market Restraints Table 6. Global Digital Service Desk Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 7. United States Digital Service Desk Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 8. Global Digital Service Desk Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 9. United States Digital Service Desk Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 10. Top Digital Service Desk Companies in Global Market, Ranking by Revenue (2021) Table 11. Global Digital Service Desk Revenue by Player, (US$ Million), 2017-2022 Table 12. Global Digital Service Desk Revenue Share by Player, 2017-2022 Table 13. Global Digital Service Desk Companies Market Concentration Ratio (CR5 and HHI) Table 14. Global Digital Service Desk by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Digital Service Desk as of 2021) Table 15. Top Players of Digital Service Desk in Global Market, Headquarters and Area Served Table 16. Companies Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Type Table 17. Date of International Companies Enter into Digital Service Desk Market Table 18. Companies Mergers & Acquisitions, Expansion Plans Table 19. Top Digital Service Desk Players in United States Market, Ranking by Revenue (2021) Table 20. United States Digital Service Desk Revenue by Players, (US$ Million), 2020, 2021 & 2022 Table 21. United States Digital Service Desk Revenue Share by Players, 2020, 2021 & 2022 Table 22. Global Digital Service Desk Market Size by Region (US$ Million): 2017 VS 2022 VS 2028 Table 23. Global Digital Service Desk Market Size by Region (2017-2022) & (US$ Million) Table 24. Global Digital Service Desk Market Size Forecast by Region (2023-2028) & (US$ Million) Table 25. North America Digital Service Desk Sales in Value by Country (2017-2028) & (US$ Million) Table 26. Asia Pacific Digital Service Desk Sales in Value by Region (2017-2028) & (US$ Million) Table 27. Europe Digital Service Desk Sales in Value by Country (2017-2028) & (US$ Million) Table 28. Latin Americaa Digital Service Desk Sales in Value by Country (2017-2028) & (US$ Million) Table 29. Middle East and Africa Digital Service Desk Sales in Value by Country (2017-2028) & (US$ Million) Table 30. FUJITSU Company Details Table 31. FUJITSU Business Overview Table 32. FUJITSU Digital Service Desk Product Table 33. FUJITSU Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Table 34. FUJITSU Recent Development Table 35. IBM Company Details Table 36. IBM Business Overview Table 37. IBM Digital Service Desk Product Table 38. IBM Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Table 39. IBM Recent Development Table 40. Tata Consultancy Services Limited Company Details Table 41. Tata Consultancy Services Limited Business Overview Table 42. Tata Consultancy Services Limited Digital Service Desk Product Table 43. Tata Consultancy Services Limited Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Table 44. Tata Consultancy Services Limited Recent Development Table 45. SLS Digital Desk Company Details Table 46. SLS Digital Desk Business Overview Table 47. SLS Digital Desk Digital Service Desk Product Table 48. SLS Digital Desk Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Table 49. SLS Digital Desk Recent Development Table 50. BMC Software Company Details Table 51. BMC Software Business Overview Table 52. BMC Software Digital Service Desk Product Table 53. BMC Software Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Table 54. BMC Software Recent Development Table 55. Unisys Company Details Table 56. Unisys Business Overview Table 57. Unisys Digital Service Desk Product Table 58. Unisys Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Table 59. Unisys Recent Development Table 60. NIIT Technologies Company Details Table 61. NIIT Technologies Business Overview Table 62. NIIT Technologies Digital Service Desk Product Table 63. NIIT Technologies Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Table 64. NIIT Technologies Recent Development Table 65. BDO Digital Company Details Table 66. BDO Digital Business Overview Table 67. BDO Digital Digital Service Desk Product Table 68. BDO Digital Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Table 69. BDO Digital Recent Development Table 70. Konverso Company Details Table 71. Konverso Business Overview Table 72. Konverso Digital Service Desk Product Table 73. Konverso Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Table 74. Konverso Recent Development Table 75. Bell Techlogix Company Details Table 76. Bell Techlogix Business Overview Table 77. Bell Techlogix Digital Service Desk Product Table 78. Bell Techlogix Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Table 79. Bell Techlogix Recent Development Table 80. Infocare Digital System Company Details Table 81. Infocare Digital System Business Overview Table 82. Infocare Digital System Digital Service Desk Product Table 83. Infocare Digital System Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Table 84. Infocare Digital System Recent Development Table 85. DXC Technology Company Details Table 86. DXC Technology Business Overview Table 87. DXC Technology Digital Service Desk Product Table 88. DXC Technology Revenue in Digital Service Desk Business (2017-2022) & (US$ Million) Table 89. DXC Technology Recent Development Table 90. Research Programs/Design for This Report Table 91. Key Data Information from Secondary Sources Table 92. Key Data Information from Primary Sources List of Figures Figure 1. Digital Service Desk Product Picture Figure 2. Global Digital Service Desk Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 3. Global Digital Service Desk Market Size 2017-2028 (US$ Million) Figure 4. United States Digital Service Desk Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 5. United States Digital Service Desk Market Size 2017-2028 (US$ Million) Figure 6. United States Digital Service Desk Market Share in Global 2017-2028 Figure 7. Digital Service Desk Report Years Considered Figure 8. Product Picture of On Premise Figure 9. Product Picture of Cloud Based Figure 10. Global Digital Service Desk Market Share by Type in 2022 & 2028 Figure 11. Global Digital Service Desk Market Size by Type (2017-2028) & (US$ Million) Figure 12. Global Digital Service Desk Market Share by Type (2017-2028) Figure 13. United States Digital Service Desk Market Share by Type in 2022 & 2028 Figure 14. United States Digital Service Desk Market Size by Type (2017-2028) & (US$ Million) Figure 15. United States Digital Service Desk Market Share by Type (2017-2028) Figure 16. Product Picture of IT and Telecom Figure 17. Product Picture of Hospitality Figure 18. Product Picture of Healthcare Manufacturing Figure 19. Product Picture of Retail Figure 20. Product Picture of Others Figure 21. Global Digital Service Desk Market Share by Application in 2022 & 2028 Figure 22. Global Digital Service Desk Market Size by Application (2017-2028) & (US$ Million) Figure 23. Global Digital Service Desk Market Share by Application (2017-2028) Figure 24. United States Digital Service Desk Market Share by Application in 2022 & 2028 Figure 25. United States Digital Service Desk Market Size by Application (2017-2028) & (US$ Million) Figure 26. United States Digital Service Desk Market Share by Application (2017-2028) Figure 27. North America Digital Service Desk Market Size Growth Rate 2017-2028 (US$ Million) Figure 28. United States Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 29. Canada Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 30. Europe Digital Service Desk Market Size Growth Rate 2017-2028 (US$ Million) Figure 31. Germany Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 32. France Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 33. U.K. Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 34. Italy Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 35. Russia Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 36. Asia-Pacific Digital Service Desk Market Size Growth Rate 2017-2028 (US$ Million) Figure 37. China Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 38. Japan Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 39. South Korea Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 40. India Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 41. Australia Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 42. China Taiwan Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 43. Indonesia Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 44. Thailand Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 45. Malaysia Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 46. Latin America Digital Service Desk Market Size Growth Rate 2017-2028 (US$ Million) Figure 47. Mexico Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 48. Brazil Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 49. Argentina Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 50. Middle East & Africa Digital Service Desk Market Size Growth Rate 2017-2028 (US$ Million) Figure 51. Turkey Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 52. Saudi Arabia Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 53. UAE Digital Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 54. FUJITSU Revenue Growth Rate in Digital Service Desk Business (2017-2022) Figure 55. IBM Revenue Growth Rate in Digital Service Desk Business (2017-2022) Figure 56. Tata Consultancy Services Limited Revenue Growth Rate in Digital Service Desk Business (2017-2022) Figure 57. SLS Digital Desk Revenue Growth Rate in Digital Service Desk Business (2017-2022) Figure 58. BMC Software Revenue Growth Rate in Digital Service Desk Business (2017-2022) Figure 59. Unisys Revenue Growth Rate in Digital Service Desk Business (2017-2022) Figure 60. NIIT Technologies Revenue Growth Rate in Digital Service Desk Business (2017-2022) Figure 61. BDO Digital Revenue Growth Rate in Digital Service Desk Business (2017-2022) Figure 62. Konverso Revenue Growth Rate in Digital Service Desk Business (2017-2022) Figure 63. Bell Techlogix Revenue Growth Rate in Digital Service Desk Business (2017-2022) Figure 64. Infocare Digital System Revenue Growth Rate in Digital Service Desk Business (2017-2022) Figure 65. DXC Technology Revenue Growth Rate in Digital Service Desk Business (2017-2022) Figure 66. Bottom-up and Top-down Approaches for This Report Figure 67. Data Triangulation Figure 68. Key Executives Interviewed

FUJITSU IBM Tata Consultancy Services Limited SLS Digital Desk BMC Software Unisys NIIT Technologies BDO Digital Konverso Bell Techlogix Infocare Digital System DXC Technology