1 Study Coverage 1.1 Voice of the Customer (VoC) Tools Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) & (US$ Million) Introduction 1.2 Global Voice of the Customer (VoC) Tools Outlook 2017 VS 2022 VS 2028 1.2.1 Global Voice of the Customer (VoC) Tools Market Size for the Year 2017-2028 1.2.2 Global Voice of the Customer (VoC) Tools Market Size for the Year 2017-2028 1.3 Voice of the Customer (VoC) Tools Market Size, United States VS Global, 2017 VS 2022 VS 2028 1.3.1 The Market Share of United States Voice of the Customer (VoC) Tools in Global, 2017 VS 2022 VS 2028 1.3.2 The Growth Rate of Voice of the Customer (VoC) Tools Market Size, United States VS Global, 2017 VS 2022 VS 2028 1.4 Voice of the Customer (VoC) Tools Market Dynamics 1.4.1 Voice of the Customer (VoC) Tools Industry Trends 1.4.2 Voice of the Customer (VoC) Tools Market Drivers 1.4.3 Voice of the Customer (VoC) Tools Market Challenges 1.4.4 Voice of the Customer (VoC) Tools Market Restraints 1.5 Study Objectives 1.6 Years Considered 2 Voice of the Customer (VoC) Tools by Type 2.1 Voice of the Customer (VoC) Tools Market Segment by Type 2.1.1 Cloud-Based 2.1.2 On-Premise 2.2 Global Voice of the Customer (VoC) Tools Market Size by Type (2017, 2022 & 2028) 2.3 Global Voice of the Customer (VoC) Tools Market Size by Type (2017-2028) 2.4 United States Voice of the Customer (VoC) Tools Market Size by Type (2017, 2022 & 2028) 2.5 United States Voice of the Customer (VoC) Tools Market Size by Type (2017-2028) 3 Voice of the Customer (VoC) Tools by Application 3.1 Voice of the Customer (VoC) Tools Market Segment by Application 3.1.1 Retailers 3.1.2 One-stop Shop 3.1.3 E-commerce 3.1.4 Others 3.2 Global Voice of the Customer (VoC) Tools Market Size by Application (2017, 2022 & 2028) 3.3 Global Voice of the Customer (VoC) Tools Market Size by Application (2017-2028) 3.4 United States Voice of the Customer (VoC) Tools Market Size by Application (2017, 2022 & 2028) 3.5 United States Voice of the Customer (VoC) Tools Market Size by Application (2017-2028) 4 Global Voice of the Customer (VoC) Tools Competitor Landscape by Company 4.1 Global Voice of the Customer (VoC) Tools Market Size by Company 4.1.1 Top Global Voice of the Customer (VoC) Tools Companies Ranked by Revenue (2021) 4.1.2 Global Voice of the Customer (VoC) Tools Revenue by Player (2017-2022) 4.2 Global Voice of the Customer (VoC) Tools Concentration Ratio (CR) 4.2.1 Voice of the Customer (VoC) Tools Market Concentration Ratio (CR) (2017-2022) 4.2.2 Global Top 5 and Top 10 Largest Companies of Voice of the Customer (VoC) Tools in 2021 4.2.3 Global Voice of the Customer (VoC) Tools Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 4.3 Global Voice of the Customer (VoC) Tools Headquarters, Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) & (US$ Million) Type 4.3.1 Global Voice of the Customer (VoC) Tools Headquarters and Area Served 4.3.2 Global Voice of the Customer (VoC) Tools Companies Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) & (US$ Million) Type 4.3.3 Date of International Companies Enter into Voice of the Customer (VoC) Tools Market 4.4 Companies Mergers & Acquisitions, Expansion Plans 4.5 United States Voice of the Customer (VoC) Tools Market Size by Company 4.5.1 Top Voice of the Customer (VoC) Tools Players in United States, Ranked by Revenue (2021) 4.5.2 United States Voice of the Customer (VoC) Tools Revenue by Players (2020, 2021 & 2022) 5 Global Voice of the Customer (VoC) Tools Market Size by Region 5.1 Global Voice of the Customer (VoC) Tools Market Size by Region: 2017 VS 2022 VS 2028 5.2 Global Voice of the Customer (VoC) Tools Market Size by Region (2017-2028) 5.2.1 Global Voice of the Customer (VoC) Tools Market Size by Region: 2017-2022 5.2.2 Global Voice of the Customer (VoC) Tools Market Size by Region (2023-2028) 6 Segment in Region Level & Country Level 6.1 North America 6.1.1 North America Voice of the Customer (VoC) Tools Market Size YoY Growth 2017-2028 6.1.2 North America Voice of the Customer (VoC) Tools Market Facts & Figures by Country (2017, 2022 & 2028) 6.1.3 United States 6.1.4 Canada 6.2 Asia-Pacific 6.2.1 Asia-Pacific Voice of the Customer (VoC) Tools Market Size YoY Growth 2017-2028 6.2.2 Asia-Pacific Voice of the Customer (VoC) Tools Market Facts & Figures by Region (2017, 2022 & 2028) 6.2.3 China 6.2.4 Japan 6.2.5 South Korea 6.2.6 India 6.2.7 Australia 6.2.8 China Taiwan 6.2.9 Indonesia 6.2.10 Thailand 6.2.11 Malaysia 6.3 Europe 6.3.1 Europe Voice of the Customer (VoC) Tools Market Size YoY Growth 2017-2028 6.3.2 Europe Voice of the Customer (VoC) Tools Market Facts & Figures by Country (2017, 2022 & 2028) 6.3.3 Germany 6.3.4 France 6.3.5 U.K. 6.3.6 Italy 6.3.7 Russia 6.4 Latin America 6.4.1 Latin America Voice of the Customer (VoC) Tools Market Size YoY Growth 2017-2028 6.4.2 Latin America Voice of the Customer (VoC) Tools Market Facts & Figures by Country (2017, 2022 & 2028) 6.4.3 Mexico 6.4.4 Brazil 6.4.5 Argentina 6.5 Middle East and Africa 6.5.1 Middle East and Africa Voice of the Customer (VoC) Tools Market Size YoY Growth 2017-2028 6.5.2 Middle East and Africa Voice of the Customer (VoC) Tools Market Facts & Figures by Country (2017, 2022 & 2028) 6.5.3 Turkey 6.5.4 Saudi Arabia 6.5.5 UAE 7 Company Profiles 7.1 Qualaroo 7.1.1 Qualaroo Company Details 7.1.2 Qualaroo Business Overview 7.1.3 Qualaroo Voice of the Customer (VoC) Tools Introduction 7.1.4 Qualaroo Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) 7.1.5 Qualaroo Recent Development 7.2 Feedier 7.2.1 Feedier Company Details 7.2.2 Feedier Business Overview 7.2.3 Feedier Voice of the Customer (VoC) Tools Introduction 7.2.4 Feedier Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) 7.2.5 Feedier Recent Development 7.3 Zonka Feedback 7.3.1 Zonka Feedback Company Details 7.3.2 Zonka Feedback Business Overview 7.3.3 Zonka Feedback Voice of the Customer (VoC) Tools Introduction 7.3.4 Zonka Feedback Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) 7.3.5 Zonka Feedback Recent Development 7.4 InMoment 7.4.1 InMoment Company Details 7.4.2 InMoment Business Overview 7.4.3 InMoment Voice of the Customer (VoC) Tools Introduction 7.4.4 InMoment Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) 7.4.5 InMoment Recent Development 7.5 Clarabridge 7.5.1 Clarabridge Company Details 7.5.2 Clarabridge Business Overview 7.5.3 Clarabridge Voice of the Customer (VoC) Tools Introduction 7.5.4 Clarabridge Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) 7.5.5 Clarabridge Recent Development 7.6 Qualtrics 7.6.1 Qualtrics Company Details 7.6.2 Qualtrics Business Overview 7.6.3 Qualtrics Voice of the Customer (VoC) Tools Introduction 7.6.4 Qualtrics Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) 7.6.5 Qualtrics Recent Development 7.7 Feedbackify 7.7.1 Feedbackify Company Details 7.7.2 Feedbackify Business Overview 7.7.3 Feedbackify Voice of the Customer (VoC) Tools Introduction 7.7.4 Feedbackify Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) 7.7.5 Feedbackify Recent Development 7.8 Verint Foresee 7.8.1 Verint Foresee Company Details 7.8.2 Verint Foresee Business Overview 7.8.3 Verint Foresee Voice of the Customer (VoC) Tools Introduction 7.8.4 Verint Foresee Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) 7.8.5 Verint Foresee Recent Development 7.9 Opinionlab 7.9.1 Opinionlab Company Details 7.9.2 Opinionlab Business Overview 7.9.3 Opinionlab Voice of the Customer (VoC) Tools Introduction 7.9.4 Opinionlab Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) 7.9.5 Opinionlab Recent Development 7.10 Usabilla 7.10.1 Usabilla Company Details 7.10.2 Usabilla Business Overview 7.10.3 Usabilla Voice of the Customer (VoC) Tools Introduction 7.10.4 Usabilla Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) 7.10.5 Usabilla Recent Development 7.11 Wootric 7.11.1 Wootric Company Details 7.11.2 Wootric Business Overview 7.11.3 Wootric Voice of the Customer (VoC) Tools Introduction 7.11.4 Wootric Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) 7.11.5 Wootric Recent Development 8 Research Findings and Conclusion 9 Appendix 9.1 Research Methodology 9.1.1 Methodology/Research Approach 9.1.2 Data Source 9.2 Author Details 9.3 Disclaimer

List of Tables Table 1. Voice of the Customer (VoC) Tools Market Size United States VS Global, CAGR (2017 VS 2022 VS 2028) Table 2. Voice of the Customer (VoC) Tools Market Trends Table 3. Voice of the Customer (VoC) Tools Market Drivers Table 4. Voice of the Customer (VoC) Tools Market Challenges Table 5. Voice of the Customer (VoC) Tools Market Restraints Table 6. Global Voice of the Customer (VoC) Tools Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 7. United States Voice of the Customer (VoC) Tools Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 8. Global Voice of the Customer (VoC) Tools Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 9. United States Voice of the Customer (VoC) Tools Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 10. Top Voice of the Customer (VoC) Tools Companies in Global Market, Ranking by Revenue (2021) Table 11. Global Voice of the Customer (VoC) Tools Revenue by Player, (US$ Million), 2017-2022 Table 12. Global Voice of the Customer (VoC) Tools Revenue Share by Player, 2017-2022 Table 13. Global Voice of the Customer (VoC) Tools Companies Market Concentration Ratio (CR5 and HHI) Table 14. Global Voice of the Customer (VoC) Tools by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Voice of the Customer (VoC) Tools as of 2021) Table 15. Top Players of Voice of the Customer (VoC) Tools in Global Market, Headquarters and Area Served Table 16. Companies Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) & (US$ Million) Type Table 17. Date of International Companies Enter into Voice of the Customer (VoC) Tools Market Table 18. Companies Mergers & Acquisitions, Expansion Plans Table 19. Top Voice of the Customer (VoC) Tools Players in United States Market, Ranking by Revenue (2021) Table 20. United States Voice of the Customer (VoC) Tools Revenue by Players, (US$ Million), 2020, 2021 & 2022 Table 21. United States Voice of the Customer (VoC) Tools Revenue Share by Players, 2020, 2021 & 2022 Table 22. Global Voice of the Customer (VoC) Tools Market Size by Region (US$ Million): 2017 VS 2022 VS 2028 Table 23. Global Voice of the Customer (VoC) Tools Market Size by Region (2017-2022) & (US$ Million) Table 24. Global Voice of the Customer (VoC) Tools Market Size Forecast by Region (2023-2028) & (US$ Million) Table 25. North America Voice of the Customer (VoC) Tools Sales in Value by Country (2017-2028) & (US$ Million) Table 26. Asia Pacific Voice of the Customer (VoC) Tools Sales in Value by Region (2017-2028) & (US$ Million) Table 27. Europe Voice of the Customer (VoC) Tools Sales in Value by Country (2017-2028) & (US$ Million) Table 28. Latin Americaa Voice of the Customer (VoC) Tools Sales in Value by Country (2017-2028) & (US$ Million) Table 29. Middle East and Africa Voice of the Customer (VoC) Tools Sales in Value by Country (2017-2028) & (US$ Million) Table 30. Qualaroo Company Details Table 31. Qualaroo Business Overview Table 32. Qualaroo Voice of the Customer (VoC) Tools Product Table 33. Qualaroo Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) & (US$ Million) Table 34. Qualaroo Recent Development Table 35. Feedier Company Details Table 36. Feedier Business Overview Table 37. Feedier Voice of the Customer (VoC) Tools Product Table 38. Feedier Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) & (US$ Million) Table 39. Feedier Recent Development Table 40. Zonka Feedback Company Details Table 41. Zonka Feedback Business Overview Table 42. Zonka Feedback Voice of the Customer (VoC) Tools Product Table 43. Zonka Feedback Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) & (US$ Million) Table 44. Zonka Feedback Recent Development Table 45. InMoment Company Details Table 46. InMoment Business Overview Table 47. InMoment Voice of the Customer (VoC) Tools Product Table 48. InMoment Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) & (US$ Million) Table 49. InMoment Recent Development Table 50. Clarabridge Company Details Table 51. Clarabridge Business Overview Table 52. Clarabridge Voice of the Customer (VoC) Tools Product Table 53. Clarabridge Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) & (US$ Million) Table 54. Clarabridge Recent Development Table 55. Qualtrics Company Details Table 56. Qualtrics Business Overview Table 57. Qualtrics Voice of the Customer (VoC) Tools Product Table 58. Qualtrics Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) & (US$ Million) Table 59. Qualtrics Recent Development Table 60. Feedbackify Company Details Table 61. Feedbackify Business Overview Table 62. Feedbackify Voice of the Customer (VoC) Tools Product Table 63. Feedbackify Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) & (US$ Million) Table 64. Feedbackify Recent Development Table 65. Verint Foresee Company Details Table 66. Verint Foresee Business Overview Table 67. Verint Foresee Voice of the Customer (VoC) Tools Product Table 68. Verint Foresee Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) & (US$ Million) Table 69. Verint Foresee Recent Development Table 70. Opinionlab Company Details Table 71. Opinionlab Business Overview Table 72. Opinionlab Voice of the Customer (VoC) Tools Product Table 73. Opinionlab Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) & (US$ Million) Table 74. Opinionlab Recent Development Table 75. Usabilla Company Details Table 76. Usabilla Business Overview Table 77. Usabilla Voice of the Customer (VoC) Tools Product Table 78. Usabilla Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) & (US$ Million) Table 79. Usabilla Recent Development Table 80. Wootric Company Details Table 81. Wootric Business Overview Table 82. Wootric Voice of the Customer (VoC) Tools Product Table 83. Wootric Revenue in Voice of the Customer (VoC) Tools Business (2017-2022) & (US$ Million) Table 84. Wootric Recent Development Table 85. Research Programs/Design for This Report Table 86. Key Data Information from Secondary Sources Table 87. Key Data Information from Primary Sources List of Figures Figure 1. Voice of the Customer (VoC) Tools Product Picture Figure 2. Global Voice of the Customer (VoC) Tools Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 3. Global Voice of the Customer (VoC) Tools Market Size 2017-2028 (US$ Million) Figure 4. United States Voice of the Customer (VoC) Tools Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 5. United States Voice of the Customer (VoC) Tools Market Size 2017-2028 (US$ Million) Figure 6. United States Voice of the Customer (VoC) Tools Market Share in Global 2017-2028 Figure 7. Voice of the Customer (VoC) Tools Report Years Considered Figure 8. Product Picture of Cloud-Based Figure 9. Product Picture of On-Premise Figure 10. Global Voice of the Customer (VoC) Tools Market Share by Type in 2022 & 2028 Figure 11. Global Voice of the Customer (VoC) Tools Market Size by Type (2017-2028) & (US$ Million) Figure 12. Global Voice of the Customer (VoC) Tools Market Share by Type (2017-2028) Figure 13. United States Voice of the Customer (VoC) Tools Market Share by Type in 2022 & 2028 Figure 14. United States Voice of the Customer (VoC) Tools Market Size by Type (2017-2028) & (US$ Million) Figure 15. United States Voice of the Customer (VoC) Tools Market Share by Type (2017-2028) Figure 16. Product Picture of Retailers Figure 17. Product Picture of One-stop Shop Figure 18. Product Picture of E-commerce Figure 19. Product Picture of Others Figure 20. Global Voice of the Customer (VoC) Tools Market Share by Application in 2022 & 2028 Figure 21. Global Voice of the Customer (VoC) Tools Market Size by Application (2017-2028) & (US$ Million) Figure 22. Global Voice of the Customer (VoC) Tools Market Share by Application (2017-2028) Figure 23. United States Voice of the Customer (VoC) Tools Market Share by Application in 2022 & 2028 Figure 24. United States Voice of the Customer (VoC) Tools Market Size by Application (2017-2028) & (US$ Million) Figure 25. United States Voice of the Customer (VoC) Tools Market Share by Application (2017-2028) Figure 26. North America Voice of the Customer (VoC) Tools Market Size Growth Rate 2017-2028 (US$ Million) Figure 27. United States Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 28. Canada Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 29. Europe Voice of the Customer (VoC) Tools Market Size Growth Rate 2017-2028 (US$ Million) Figure 30. Germany Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 31. France Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 32. U.K. Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 33. Italy Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 34. Russia Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 35. Asia-Pacific Voice of the Customer (VoC) Tools Market Size Growth Rate 2017-2028 (US$ Million) Figure 36. China Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 37. Japan Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 38. South Korea Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 39. India Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 40. Australia Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 41. China Taiwan Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 42. Indonesia Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 43. Thailand Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 44. Malaysia Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 45. Latin America Voice of the Customer (VoC) Tools Market Size Growth Rate 2017-2028 (US$ Million) Figure 46. Mexico Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 47. Brazil Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 48. Argentina Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 49. Middle East & Africa Voice of the Customer (VoC) Tools Market Size Growth Rate 2017-2028 (US$ Million) Figure 50. Turkey Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 51. Saudi Arabia Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 52. UAE Voice of the Customer (VoC) Tools Market Size Growth Rate (2017-2028) & (US$ Million) Figure 53. Qualaroo Revenue Growth Rate in Voice of the Customer (VoC) Tools Business (2017-2022) Figure 54. Feedier Revenue Growth Rate in Voice of the Customer (VoC) Tools Business (2017-2022) Figure 55. Zonka Feedback Revenue Growth Rate in Voice of the Customer (VoC) Tools Business (2017-2022) Figure 56. InMoment Revenue Growth Rate in Voice of the Customer (VoC) Tools Business (2017-2022) Figure 57. Clarabridge Revenue Growth Rate in Voice of the Customer (VoC) Tools Business (2017-2022) Figure 58. Qualtrics Revenue Growth Rate in Voice of the Customer (VoC) Tools Business (2017-2022) Figure 59. Feedbackify Revenue Growth Rate in Voice of the Customer (VoC) Tools Business (2017-2022) Figure 60. Verint Foresee Revenue Growth Rate in Voice of the Customer (VoC) Tools Business (2017-2022) Figure 61. Opinionlab Revenue Growth Rate in Voice of the Customer (VoC) Tools Business (2017-2022) Figure 62. Usabilla Revenue Growth Rate in Voice of the Customer (VoC) Tools Business (2017-2022) Figure 63. Wootric Revenue Growth Rate in Voice of the Customer (VoC) Tools Business (2017-2022) Figure 64. Bottom-up and Top-down Approaches for This Report Figure 65. Data Triangulation Figure 66. Key Executives Interviewed

Qualaroo Feedier Zonka Feedback InMoment Clarabridge Qualtrics Feedbackify Verint Foresee Opinionlab Usabilla Wootric