Table of Content 1 Utility Customer Information Systems (CIS) Market Overview 1.1 Product Overview and Scope of Utility Customer Information Systems (CIS) Market 1.2 Utility Customer Information Systems (CIS) Market Segment by Type 1.2.1 Global Utility Customer Information Systems (CIS) Market Sales and CAGR (%) Comparison by Type (2017-2029) 1.3 Global Utility Customer Information Systems (CIS) Market Segment by Application 1.3.1 Utility Customer Information Systems (CIS) Market Consumption (Sales) Comparison by Application (2017-2029) 1.4 Global Utility Customer Information Systems (CIS) Market, Region Wise (2017-2029) 1.4.1 Global Utility Customer Information Systems (CIS) Market Size (Revenue) and CAGR (%) Comparison by Region (2017-2029) 1.4.2 United States Utility Customer Information Systems (CIS) Market Status and Prospect (2017-2029) 1.4.3 Europe Utility Customer Information Systems (CIS) Market Status and Prospect (2017-2029) 1.4.4 China Utility Customer Information Systems (CIS) Market Status and Prospect (2017-2029) 1.4.5 Japan Utility Customer Information Systems (CIS) Market Status and Prospect (2017-2029) 1.4.6 India Utility Customer Information Systems (CIS) Market Status and Prospect (2017-2029) 1.4.7 Southeast Asia Utility Customer Information Systems (CIS) Market Status and Prospect (2017-2029) 1.4.8 Latin America Utility Customer Information Systems (CIS) Market Status and Prospect (2017-2029) 1.4.9 Middle East and Africa Utility Customer Information Systems (CIS) Market Status and Prospect (2017-2029) 1.5 Global Market Size (Revenue) of Utility Customer Information Systems (CIS) (2017-2029) 1.5.1 Global Utility Customer Information Systems (CIS) Market Revenue Status and Outlook (2017-2029) 1.5.2 Global Utility Customer Information Systems (CIS) Market Sales Status and Outlook (2017-2029) 1.6 Influence of Regional Conflicts on the Utility Customer Information Systems (CIS) Industry 1.7 Impact of Carbon Neutrality on the Utility Customer Information Systems (CIS) Industry 2 Utility Customer Information Systems (CIS) Market Upstream and Downstream Analysis 2.1 Utility Customer Information Systems (CIS) Industrial Chain Analysis 2.2 Key Raw Materials Suppliers and Price Analysis 2.3 Key Raw Materials Supply and Demand Analysis 2.4 Market Concentration Rate of Raw Materials 2.5 Manufacturing Process Analysis 2.6 Manufacturing Cost Structure Analysis 2.6.1 Labor Cost Analysis 2.6.2 Energy Costs Analysis 2.6.3 R&D Costs Analysis 2.7 Major Downstream Buyers of Utility Customer Information Systems (CIS) Analysis 2.8 Impact of COVID-19 on the Industry Upstream and Downstream 3 Players Profiles 3.1 Advanced Utilities 3.1.1 Advanced Utilities Basic Information, Manufacturing Base, Sales Area and Competitors 3.1.2 Product Profiles, Application and Specification 3.1.3 Utility Customer Information Systems (CIS) Market Performance (2017-2022) 3.1.4 Business Overview 3.2 SAP 3.2.1 SAP Basic Information, Manufacturing Base, Sales Area and Competitors 3.2.2 Product Profiles, Application and Specification 3.2.3 Utility Customer Information Systems (CIS) Market Performance (2017-2022) 3.2.4 Business Overview 3.3 Sprypoint 3.3.1 Sprypoint Basic Information, Manufacturing Base, Sales Area and Competitors 3.3.2 Product Profiles, Application and Specification 3.3.3 Utility Customer Information Systems (CIS) Market Performance (2017-2022) 3.3.4 Business Overview 3.4 Wipro 3.4.1 Wipro Basic Information, Manufacturing Base, Sales Area and Competitors 3.4.2 Product Profiles, Application and Specification 3.4.3 Utility Customer Information Systems (CIS) Market Performance (2017-2022) 3.4.4 Business Overview 3.5 Itineris 3.5.1 Itineris Basic Information, Manufacturing Base, Sales Area and Competitors 3.5.2 Product Profiles, Application and Specification 3.5.3 Utility Customer Information Systems (CIS) Market Performance (2017-2022) 3.5.4 Business Overview 3.6 Hansen 3.6.1 Hansen Basic Information, Manufacturing Base, Sales Area and Competitors 3.6.2 Product Profiles, Application and Specification 3.6.3 Utility Customer Information Systems (CIS) Market Performance (2017-2022) 3.6.4 Business Overview 3.7 Cayenta 3.7.1 Cayenta Basic Information, Manufacturing Base, Sales Area and Competitors 3.7.2 Product Profiles, Application and Specification 3.7.3 Utility Customer Information Systems (CIS) Market Performance (2017-2022) 3.7.4 Business Overview 3.8 NorthStar 3.8.1 NorthStar Basic Information, Manufacturing Base, Sales Area and Competitors 3.8.2 Product Profiles, Application and Specification 3.8.3 Utility Customer Information Systems (CIS) Market Performance (2017-2022) 3.8.4 Business Overview 3.9 IBM 3.9.1 IBM Basic Information, Manufacturing Base, Sales Area and Competitors 3.9.2 Product Profiles, Application and Specification 3.9.3 Utility Customer Information Systems (CIS) Market Performance (2017-2022) 3.9.4 Business Overview 3.10 Oracle 3.10.1 Oracle Basic Information, Manufacturing Base, Sales Area and Competitors 3.10.2 Product Profiles, Application and Specification 3.10.3 Utility Customer Information Systems (CIS) Market Performance (2017-2022) 3.10.4 Business Overview 4 Global Utility Customer Information Systems (CIS) Market Landscape by Player 4.1 Global Utility Customer Information Systems (CIS) Sales and Share by Player (2017-2022) 4.2 Global Utility Customer Information Systems (CIS) Revenue and Market Share by Player (2017-2022) 4.3 Global Utility Customer Information Systems (CIS) Average Price by Player (2017-2022) 4.4 Global Utility Customer Information Systems (CIS) Gross Margin by Player (2017-2022) 4.5 Utility Customer Information Systems (CIS) Market Competitive Situation and Trends 4.5.1 Utility Customer Information Systems (CIS) Market Concentration Rate 4.5.2 Utility Customer Information Systems (CIS) Market Share of Top 3 and Top 6 Players 4.5.3 Mergers & Acquisitions, Expansion 5 Global Utility Customer Information Systems (CIS) Sales, Revenue, Price Trend by Type 5.1 Global Utility Customer Information Systems (CIS) Sales and Market Share by Type (2017-2022) 5.2 Global Utility Customer Information Systems (CIS) Revenue and Market Share by Type (2017-2022) 5.3 Global Utility Customer Information Systems (CIS) Price by Type (2017-2022) 5.4 Global Utility Customer Information Systems (CIS) Sales, Revenue and Growth Rate by Type (2017-2022) 5.4.1 Global Utility Customer Information Systems (CIS) Sales, Revenue and Growth Rate of Cloud (2017-2022) 5.4.2 Global Utility Customer Information Systems (CIS) Sales, Revenue and Growth Rate of On-premises (2017-2022) 6 Global Utility Customer Information Systems (CIS) Market Analysis by Application 6.1 Global Utility Customer Information Systems (CIS) Consumption and Market Share by Application (2017-2022) 6.2 Global Utility Customer Information Systems (CIS) Consumption Revenue and Market Share by Application (2017-2022) 6.3 Global Utility Customer Information Systems (CIS) Consumption and Growth Rate by Application (2017-2022) 6.3.1 Global Utility Customer Information Systems (CIS) Consumption and Growth Rate of SMEs (2017-2022) 6.3.2 Global Utility Customer Information Systems (CIS) Consumption and Growth Rate of Large Enterprise (2017-2022) 7 Global Utility Customer Information Systems (CIS) Sales and Revenue Region Wise (2017-2022) 7.1 Global Utility Customer Information Systems (CIS) Sales and Market Share, Region Wise (2017-2022) 7.2 Global Utility Customer Information Systems (CIS) Revenue and Market Share, Region Wise (2017-2022) 7.3 Global Utility Customer Information Systems (CIS) Sales, Revenue, Price and Gross Margin (2017-2022) 7.4 United States Utility Customer Information Systems (CIS) Sales, Revenue, Price and Gross Margin (2017-2022) 7.4.1 United States Utility Customer Information Systems (CIS) Market Under COVID-19 7.5 Europe Utility Customer Information Systems (CIS) Sales, Revenue, Price and Gross Margin (2017-2022) 7.5.1 Europe Utility Customer Information Systems (CIS) Market Under COVID-19 7.6 China Utility Customer Information Systems (CIS) Sales, Revenue, Price and Gross Margin (2017-2022) 7.6.1 China Utility Customer Information Systems (CIS) Market Under COVID-19 7.7 Japan Utility Customer Information Systems (CIS) Sales, Revenue, Price and Gross Margin (2017-2022) 7.7.1 Japan Utility Customer Information Systems (CIS) Market Under COVID-19 7.8 India Utility Customer Information Systems (CIS) Sales, Revenue, Price and Gross Margin (2017-2022) 7.8.1 India Utility Customer Information Systems (CIS) Market Under COVID-19 7.9 Southeast Asia Utility Customer Information Systems (CIS) Sales, Revenue, Price and Gross Margin (2017-2022) 7.9.1 Southeast Asia Utility Customer Information Systems (CIS) Market Under COVID-19 7.10 Latin America Utility Customer Information Systems (CIS) Sales, Revenue, Price and Gross Margin (2017-2022) 7.10.1 Latin America Utility Customer Information Systems (CIS) Market Under COVID-19 7.11 Middle East and Africa Utility Customer Information Systems (CIS) Sales, Revenue, Price and Gross Margin (2017-2022) 7.11.1 Middle East and Africa Utility Customer Information Systems (CIS) Market Under COVID-19 8 Global Utility Customer Information Systems (CIS) Market Forecast (2022-2029) 8.1 Global Utility Customer Information Systems (CIS) Sales, Revenue Forecast (2022-2029) 8.1.1 Global Utility Customer Information Systems (CIS) Sales and Growth Rate Forecast (2022-2029) 8.1.2 Global Utility Customer Information Systems (CIS) Revenue and Growth Rate Forecast (2022-2029) 8.1.3 Global Utility Customer Information Systems (CIS) Price and Trend Forecast (2022-2029) 8.2 Global Utility Customer Information Systems (CIS) Sales and Revenue Forecast, Region Wise (2022-2029) 8.2.1 United States Utility Customer Information Systems (CIS) Sales and Revenue Forecast (2022-2029) 8.2.2 Europe Utility Customer Information Systems (CIS) Sales and Revenue Forecast (2022-2029) 8.2.3 China Utility Customer Information Systems (CIS) Sales and Revenue Forecast (2022-2029) 8.2.4 Japan Utility Customer Information Systems (CIS) Sales and Revenue Forecast (2022-2029) 8.2.5 India Utility Customer Information Systems (CIS) Sales and Revenue Forecast (2022-2029) 8.2.6 Southeast Asia Utility Customer Information Systems (CIS) Sales and Revenue Forecast (2022-2029) 8.2.7 Latin America Utility Customer Information Systems (CIS) Sales and Revenue Forecast (2022-2029) 8.2.8 Middle East and Africa Utility Customer Information Systems (CIS) Sales and Revenue Forecast (2022-2029) 8.3 Global Utility Customer Information Systems (CIS) Sales, Revenue and Price Forecast by Type (2022-2029) 8.3.1 Global Utility Customer Information Systems (CIS) Revenue and Growth Rate of Cloud (2022-2029) 8.3.2 Global Utility Customer Information Systems (CIS) Revenue and Growth Rate of On-premises (2022-2029) 8.4 Global Utility Customer Information Systems (CIS) Consumption Forecast by Application (2022-2029) 8.4.1 Global Utility Customer Information Systems (CIS) Consumption Value and Growth Rate of SMEs (2022-2029) 8.4.2 Global Utility Customer Information Systems (CIS) Consumption Value and Growth Rate of Large Enterprise (2022-2029) 8.5 Utility Customer Information Systems (CIS) Market Forecast Under COVID-19 9 Industry Outlook 9.1 Utility Customer Information Systems (CIS) Market Drivers Analysis 9.2 Utility Customer Information Systems (CIS) Market Restraints and Challenges 9.3 Utility Customer Information Systems (CIS) Market Opportunities Analysis 9.4 Emerging Market Trends 9.5 Utility Customer Information Systems (CIS) Industry Technology Status and Trends 9.6 News of Product Release 9.7 Consumer Preference Analysis 9.8 Utility Customer Information Systems (CIS) Industry Development Trends under COVID-19 Outbreak 9.8.1 Global COVID-19 Status Overview 9.8.2 Influence of COVID-19 Outbreak on Utility Customer Information Systems (CIS) Industry Development 10 Research Findings and Conclusion 11 Appendix 11.1 Methodology 11.2 Research Data Source  

List of Tables and Figures Figure Utility Customer Information Systems (CIS) Product Picture Table Global Utility Customer Information Systems (CIS) Market Sales and CAGR (%) Comparison by Type Table Profile of Cloud Table Profile of On-premises Table Utility Customer Information Systems (CIS) Market Consumption (Sales) Comparison by Application (2017-2029) Table Profile of SMEs Table Profile of Large Enterprise Figure Global Utility Customer Information Systems (CIS) Market Size (Revenue, Million USD) and CAGR (%) (2017-2029) Figure United States Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate (2017-2029) Figure Europe Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate (2017-2029) Figure China Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate (2017-2029) Figure Japan Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate (2017-2029) Figure India Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate (2017-2029) Figure Southeast Asia Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate (2017-2029) Figure Latin America Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate (2017-2029) Figure Middle East and Africa Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate (2017-2029) Figure Global Utility Customer Information Systems (CIS) Market Sales Status and Outlook (2017-2029) Figure Utility Customer Information Systems (CIS) Industrial Chain Analysis Table Key Raw Materials Suppliers and Price Analysis Figure Market Concentration Rate of Raw Materials Figure Manufacturing Cost Structure Analysis Table Downstream Buyers Table Advanced Utilities Profile Table Advanced Utilities Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Figure Advanced Utilities Sales and Growth Rate Figure Advanced Utilities Revenue (Million USD) Market Share 2017-2022 Table SAP Profile Table SAP Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Figure SAP Sales and Growth Rate Figure SAP Revenue (Million USD) Market Share 2017-2022 Table Sprypoint Profile Table Sprypoint Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Figure Sprypoint Sales and Growth Rate Figure Sprypoint Revenue (Million USD) Market Share 2017-2022 Table Wipro Profile Table Wipro Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Figure Wipro Sales and Growth Rate Figure Wipro Revenue (Million USD) Market Share 2017-2022 Table Itineris Profile Table Itineris Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Figure Itineris Sales and Growth Rate Figure Itineris Revenue (Million USD) Market Share 2017-2022 Table Hansen Profile Table Hansen Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Figure Hansen Sales and Growth Rate Figure Hansen Revenue (Million USD) Market Share 2017-2022 Table Cayenta Profile Table Cayenta Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Figure Cayenta Sales and Growth Rate Figure Cayenta Revenue (Million USD) Market Share 2017-2022 Table NorthStar Profile Table NorthStar Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Figure NorthStar Sales and Growth Rate Figure NorthStar Revenue (Million USD) Market Share 2017-2022 Table IBM Profile Table IBM Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Figure IBM Sales and Growth Rate Figure IBM Revenue (Million USD) Market Share 2017-2022 Table Oracle Profile Table Oracle Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Figure Oracle Sales and Growth Rate Figure Oracle Revenue (Million USD) Market Share 2017-2022 Table Global Utility Customer Information Systems (CIS) Sales by Player (2017-2022) Table Global Utility Customer Information Systems (CIS) Sales Share by Player (2017-2022) Figure Global Utility Customer Information Systems (CIS) Sales Share by Player in 2021 Table Utility Customer Information Systems (CIS) Revenue (Million USD) by Player (2017-2022) Table Utility Customer Information Systems (CIS) Revenue (Million USD) Market Share by Player (2017-2022) Table Utility Customer Information Systems (CIS) Price by Player (2017-2022) Table Utility Customer Information Systems (CIS) Gross Margin by Player (2017-2022) Table Mergers & Acquisitions, Expansion Plans Table Global Utility Customer Information Systems (CIS) Sales by Type (2017-2022) Table Global Utility Customer Information Systems (CIS) Sales Market Share by Type (2017-2022) Figure Global Utility Customer Information Systems (CIS) Sales Market Share by Type in 2021 Table Global Utility Customer Information Systems (CIS) Revenue (Million USD) by Type (2017-2022) Table Global Utility Customer Information Systems (CIS) Revenue Market Share by Type (2017-2022) Figure Global Utility Customer Information Systems (CIS) Revenue Market Share by Type in 2021 Table Utility Customer Information Systems (CIS) Price by Type (2017-2022) Figure Global Utility Customer Information Systems (CIS) Sales and Growth Rate of Cloud (2017-2022) Figure Global Utility Customer Information Systems (CIS) Revenue (Million USD) and Growth Rate of Cloud (2017-2022) Figure Global Utility Customer Information Systems (CIS) Sales and Growth Rate of On-premises (2017-2022) Figure Global Utility Customer Information Systems (CIS) Revenue (Million USD) and Growth Rate of On-premises (2017-2022) Table Global Utility Customer Information Systems (CIS) Consumption by Application (2017-2022) Table Global Utility Customer Information Systems (CIS) Consumption Market Share by Application (2017-2022) Table Global Utility Customer Information Systems (CIS) Consumption Revenue (Million USD) by Application (2017-2022) Table Global Utility Customer Information Systems (CIS) Consumption Revenue Market Share by Application (2017-2022) Table Global Utility Customer Information Systems (CIS) Consumption and Growth Rate of SMEs (2017-2022) Table Global Utility Customer Information Systems (CIS) Consumption and Growth Rate of Large Enterprise (2017-2022) Table Global Utility Customer Information Systems (CIS) Sales, Region Wise (2017-2022) Table Global Utility Customer Information Systems (CIS) Sales Market Share, Region Wise (2017-2022) Figure Global Utility Customer Information Systems (CIS) Sales Market Share, Region Wise (2017-2022) Figure Global Utility Customer Information Systems (CIS) Sales Market Share, Region Wise in 2021 Table Global Utility Customer Information Systems (CIS) Revenue (Million USD), Region Wise (2017-2022) Table Global Utility Customer Information Systems (CIS) Revenue Market Share, Region Wise (2017-2022) Figure Global Utility Customer Information Systems (CIS) Revenue Market Share, Region Wise (2017-2022) Figure Global Utility Customer Information Systems (CIS) Revenue Market Share, Region Wise in 2021 Table Global Utility Customer Information Systems (CIS) Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Table United States Utility Customer Information Systems (CIS) Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Table Europe Utility Customer Information Systems (CIS) Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Table China Utility Customer Information Systems (CIS) Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Table Japan Utility Customer Information Systems (CIS) Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Table India Utility Customer Information Systems (CIS) Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Table Southeast Asia Utility Customer Information Systems (CIS) Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Table Latin America Utility Customer Information Systems (CIS) Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Table Middle East and Africa Utility Customer Information Systems (CIS) Sales, Revenue (Million USD), Price and Gross Margin (2017-2022) Figure Global Utility Customer Information Systems (CIS) Sales and Growth Rate Forecast (2022-2029) Figure Global Utility Customer Information Systems (CIS) Revenue (Million USD) and Growth Rate Forecast (2022-2029) Figure Global Utility Customer Information Systems (CIS) Price and Trend Forecast (2022-2029) Figure USA Utility Customer Information Systems (CIS) Market Sales and Growth Rate Forecast Analysis (2022-2029) Figure USA Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2029) Figure Europe Utility Customer Information Systems (CIS) Market Sales and Growth Rate Forecast Analysis (2022-2029) Figure Europe Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2029) Figure China Utility Customer Information Systems (CIS) Market Sales and Growth Rate Forecast Analysis (2022-2029) Figure China Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2029) Figure Japan Utility Customer Information Systems (CIS) Market Sales and Growth Rate Forecast Analysis (2022-2029) Figure Japan Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2029) Figure India Utility Customer Information Systems (CIS) Market Sales and Growth Rate Forecast Analysis (2022-2029) Figure India Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2029) Figure Southeast Asia Utility Customer Information Systems (CIS) Market Sales and Growth Rate Forecast Analysis (2022-2029) Figure Southeast Asia Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2029) Figure Latin America Utility Customer Information Systems (CIS) Market Sales and Growth Rate Forecast Analysis (2022-2029) Figure Latin America Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2029) Figure Middle East and Africa Utility Customer Information Systems (CIS) Market Sales and Growth Rate Forecast Analysis (2022-2029) Figure Middle East and Africa Utility Customer Information Systems (CIS) Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2029) Table Global Utility Customer Information Systems (CIS) Market Sales Forecast, by Type Table Global Utility Customer Information Systems (CIS) Sales Volume Market Share Forecast, by Type Table Global Utility Customer Information Systems (CIS) Market Revenue (Million USD) Forecast, by Type Table Global Utility Customer Information Systems (CIS) Revenue Market Share Forecast, by Type Table Global Utility Customer Information Systems (CIS) Price Forecast, by Type Figure Global Utility Customer Information Systems (CIS) Revenue (Million USD) and Growth Rate of Cloud (2022-2029) Figure Global Utility Customer Information Systems (CIS) Revenue (Million USD) and Growth Rate of On-premises (2022-2029) Table Global Utility Customer Information Systems (CIS) Market Consumption Forecast, by Application Table Global Utility Customer Information Systems (CIS) Consumption Volume Market Share Forecast, by Application Table Global Utility Customer Information Systems (CIS) Market Revenue (Million USD) Forecast, by Application Table Global Utility Customer Information Systems (CIS) Revenue Market Share Forecast, by Application Figure Global Utility Customer Information Systems (CIS) Consumption Value (Million USD) and Growth Rate of SMEs (2022-2029) Figure Global Utility Customer Information Systems (CIS) Consumption Value (Million USD) and Growth Rate of Large Enterprise (2022-2029) Figure Global COVID-19 Status Overview Table Influence of COVID-19 Outbreak on Utility Customer Information Systems (CIS) Industry Development