1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Quality Assurance Tool Market Size Growth Rate by Type: 2017 VS 2021 VS 2028 1.2.2 On-Premises 1.2.3 Cloud-Based 1.3 Market by Application 1.3.1 Global Quality Assurance Tool Market Share by Application: 2017 VS 2021 VS 2028 1.3.2 Large Enterprises 1.3.3 SMEs 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Quality Assurance Tool Market Perspective (2017-2028) 2.2 Quality Assurance Tool Growth Trends by Region 2.2.1 Quality Assurance Tool Market Size by Region: 2017 VS 2021 VS 2028 2.2.2 Quality Assurance Tool Historic Market Size by Region (2017-2022) 2.2.3 Quality Assurance Tool Forecasted Market Size by Region (2023-2028) 2.3 Quality Assurance Tool Market Dynamics 2.3.1 Quality Assurance Tool Industry Trends 2.3.2 Quality Assurance Tool Market Drivers 2.3.3 Quality Assurance Tool Market Challenges 2.3.4 Quality Assurance Tool Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Quality Assurance Tool Players by Revenue 3.1.1 Global Top Quality Assurance Tool Players by Revenue (2017-2022) 3.1.2 Global Quality Assurance Tool Revenue Market Share by Players (2017-2022) 3.2 Global Quality Assurance Tool Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 3.3 Players Covered: Ranking by Quality Assurance Tool Revenue 3.4 Global Quality Assurance Tool Market Concentration Ratio 3.4.1 Global Quality Assurance Tool Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Quality Assurance Tool Revenue in 2021 3.5 Quality Assurance Tool Key Players Head office and Area Served 3.6 Key Players Quality Assurance Tool Product Solution and Service 3.7 Date of Enter into Quality Assurance Tool Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Quality Assurance Tool Breakdown Data by Type 4.1 Global Quality Assurance Tool Historic Market Size by Type (2017-2022) 4.2 Global Quality Assurance Tool Forecasted Market Size by Type (2023-2028) 5 Quality Assurance Tool Breakdown Data by Application 5.1 Global Quality Assurance Tool Historic Market Size by Application (2017-2022) 5.2 Global Quality Assurance Tool Forecasted Market Size by Application (2023-2028) 6 North America 6.1 North America Quality Assurance Tool Market Size (2017-2028) 6.2 North America Quality Assurance Tool Market Size by Country (2017-2022) 6.3 North America Quality Assurance Tool Market Size by Country (2023-2028) 6.4 United States 6.5 Canada 7 Europe 7.1 Europe Quality Assurance Tool Market Size (2017-2028) 7.2 Europe Quality Assurance Tool Market Size by Country (2017-2022) 7.3 Europe Quality Assurance Tool Market Size by Country (2023-2028) 7.4 Germany 7.5 France 7.6 U.K. 7.7 Italy 7.8 Russia 7.9 Nordic Countries 8 Asia-Pacific 8.1 Asia-Pacific Quality Assurance Tool Market Size (2017-2028) 8.2 Asia-Pacific Quality Assurance Tool Market Size by Country (2017-2022) 8.3 Asia-Pacific Quality Assurance Tool Market Size by Country (2023-2028) 8.4 China 8.5 Japan 8.6 South Korea 8.7 Southeast Asia 8.8 India 8.9 Australia 9 Latin America 9.1 Latin America Quality Assurance Tool Market Size (2017-2028) 9.2 Latin America Quality Assurance Tool Market Size by Country (2017-2022) 9.3 Latin America Quality Assurance Tool Market Size by Country (2023-2028) 9.4 Mexico 9.5 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Quality Assurance Tool Market Size (2017-2028) 10.2 Middle East & Africa Quality Assurance Tool Market Size by Country (2017-2022) 10.3 Middle East & Africa Quality Assurance Tool Market Size by Country (2023-2028) 10.4 Turkey 10.5 Saudi Arabia 10.6 UAE 11 Key Players Profiles 11.1 Adtrib 11.1.1 Adtrib Company Detail 11.1.2 Adtrib Business Overview 11.1.3 Adtrib Quality Assurance Tool Introduction 11.1.4 Adtrib Revenue in Quality Assurance Tool Business (2017-2022) 11.1.5 Adtrib Recent Development 11.2 Arcaris 11.2.1 Arcaris Company Detail 11.2.2 Arcaris Business Overview 11.2.3 Arcaris Quality Assurance Tool Introduction 11.2.4 Arcaris Revenue in Quality Assurance Tool Business (2017-2022) 11.2.5 Arcaris Recent Development 11.3 Aspect Software 11.3.1 Aspect Software Company Detail 11.3.2 Aspect Software Business Overview 11.3.3 Aspect Software Quality Assurance Tool Introduction 11.3.4 Aspect Software Revenue in Quality Assurance Tool Business (2017-2022) 11.3.5 Aspect Software Recent Development 11.4 CallSource 11.4.1 CallSource Company Detail 11.4.2 CallSource Business Overview 11.4.3 CallSource Quality Assurance Tool Introduction 11.4.4 CallSource Revenue in Quality Assurance Tool Business (2017-2022) 11.4.5 CallSource Recent Development 11.5 CloudTalk 11.5.1 CloudTalk Company Detail 11.5.2 CloudTalk Business Overview 11.5.3 CloudTalk Quality Assurance Tool Introduction 11.5.4 CloudTalk Revenue in Quality Assurance Tool Business (2017-2022) 11.5.5 CloudTalk Recent Development 11.6 Enghouse Interactive 11.6.1 Enghouse Interactive Company Detail 11.6.2 Enghouse Interactive Business Overview 11.6.3 Enghouse Interactive Quality Assurance Tool Introduction 11.6.4 Enghouse Interactive Revenue in Quality Assurance Tool Business (2017-2022) 11.6.5 Enghouse Interactive Recent Development 11.7 EvaluAgent 11.7.1 EvaluAgent Company Detail 11.7.2 EvaluAgent Business Overview 11.7.3 EvaluAgent Quality Assurance Tool Introduction 11.7.4 EvaluAgent Revenue in Quality Assurance Tool Business (2017-2022) 11.7.5 EvaluAgent Recent Development 11.8 Genesys 11.8.1 Genesys Company Detail 11.8.2 Genesys Business Overview 11.8.3 Genesys Quality Assurance Tool Introduction 11.8.4 Genesys Revenue in Quality Assurance Tool Business (2017-2022) 11.8.5 Genesys Recent Development 11.9 Ranorex 11.9.1 Ranorex Company Detail 11.9.2 Ranorex Business Overview 11.9.3 Ranorex Quality Assurance Tool Introduction 11.9.4 Ranorex Revenue in Quality Assurance Tool Business (2017-2022) 11.9.5 Ranorex Recent Development 11.10 Salesforce 11.10.1 Salesforce Company Detail 11.10.2 Salesforce Business Overview 11.10.3 Salesforce Quality Assurance Tool Introduction 11.10.4 Salesforce Revenue in Quality Assurance Tool Business (2017-2022) 11.10.5 Salesforce Recent Development 11.11 Scorebuddy 11.11.1 Scorebuddy Company Detail 11.11.2 Scorebuddy Business Overview 11.11.3 Scorebuddy Quality Assurance Tool Introduction 11.11.4 Scorebuddy Revenue in Quality Assurance Tool Business (2017-2022) 11.11.5 Scorebuddy Recent Development 11.12 Talkdesk 11.12.1 Talkdesk Company Detail 11.12.2 Talkdesk Business Overview 11.12.3 Talkdesk Quality Assurance Tool Introduction 11.12.4 Talkdesk Revenue in Quality Assurance Tool Business (2017-2022) 11.12.5 Talkdesk Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Quality Assurance Tool Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028 Table 2. Key Players of On-Premises Table 3. Key Players of Cloud-Based Table 4. Global Quality Assurance Tool Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028 Table 5. Global Quality Assurance Tool Market Size by Region (US$ Million): 2017 VS 2021 VS 2028 Table 6. Global Quality Assurance Tool Market Size by Region (2017-2022) & (US$ Million) Table 7. Global Quality Assurance Tool Market Share by Region (2017-2022) Table 8. Global Quality Assurance Tool Forecasted Market Size by Region (2023-2028) & (US$ Million) Table 9. Global Quality Assurance Tool Market Share by Region (2023-2028) Table 10. Quality Assurance Tool Market Trends Table 11. Quality Assurance Tool Market Drivers Table 12. Quality Assurance Tool Market Challenges Table 13. Quality Assurance Tool Market Restraints Table 14. Global Quality Assurance Tool Revenue by Players (2017-2022) & (US$ Million) Table 15. Global Quality Assurance Tool Market Share by Players (2017-2022) Table 16. Global Top Quality Assurance Tool Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Quality Assurance Tool as of 2021) Table 17. Ranking of Global Top Quality Assurance Tool Companies by Revenue (US$ Million) in 2021 Table 18. Global 5 Largest Players Market Share by Quality Assurance Tool Revenue (CR5 and HHI) & (2017-2022) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Quality Assurance Tool Product Solution and Service Table 21. Date of Enter into Quality Assurance Tool Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Quality Assurance Tool Market Size by Type (2017-2022) & (US$ Million) Table 24. Global Quality Assurance Tool Revenue Market Share by Type (2017-2022) Table 25. Global Quality Assurance Tool Forecasted Market Size by Type (2023-2028) & (US$ Million) Table 26. Global Quality Assurance Tool Revenue Market Share by Type (2023-2028) Table 27. Global Quality Assurance Tool Market Size by Application (2017-2022) & (US$ Million) Table 28. Global Quality Assurance Tool Revenue Market Share by Application (2017-2022) Table 29. Global Quality Assurance Tool Forecasted Market Size by Application (2023-2028) & (US$ Million) Table 30. Global Quality Assurance Tool Revenue Market Share by Application (2023-2028) Table 31. North America Quality Assurance Tool Market Size by Country (2017-2022) & (US$ Million) Table 32. North America Quality Assurance Tool Market Size by Country (2023-2028) & (US$ Million) Table 33. Europe Quality Assurance Tool Market Size by Country (2017-2022) & (US$ Million) Table 34. Europe Quality Assurance Tool Market Size by Country (2023-2028) & (US$ Million) Table 35. Asia-Pacific Quality Assurance Tool Market Size by Region (2017-2022) & (US$ Million) Table 36. Asia-Pacific Quality Assurance Tool Market Size by Region (2023-2028) & (US$ Million) Table 37. Latin America Quality Assurance Tool Market Size by Country (2017-2022) & (US$ Million) Table 38. Latin America Quality Assurance Tool Market Size by Country (2023-2028) & (US$ Million) Table 39. Middle East & Africa Quality Assurance Tool Market Size by Country (2017-2022) & (US$ Million) Table 40. Middle East & Africa Quality Assurance Tool Market Size by Country (2023-2028) & (US$ Million) Table 41. Adtrib Company Detail Table 42. Adtrib Business Overview Table 43. Adtrib Quality Assurance Tool Product Table 44. Adtrib Revenue in Quality Assurance Tool Business (2017-2022) & (US$ Million) Table 45. Adtrib Recent Development Table 46. Arcaris Company Detail Table 47. Arcaris Business Overview Table 48. Arcaris Quality Assurance Tool Product Table 49. Arcaris Revenue in Quality Assurance Tool Business (2017-2022) & (US$ Million) Table 50. Arcaris Recent Development Table 51. Aspect Software Company Detail Table 52. Aspect Software Business Overview Table 53. Aspect Software Quality Assurance Tool Product Table 54. Aspect Software Revenue in Quality Assurance Tool Business (2017-2022) & (US$ Million) Table 55. Aspect Software Recent Development Table 56. CallSource Company Detail Table 57. CallSource Business Overview Table 58. CallSource Quality Assurance Tool Product Table 59. CallSource Revenue in Quality Assurance Tool Business (2017-2022) & (US$ Million) Table 60. CallSource Recent Development Table 61. CloudTalk Company Detail Table 62. CloudTalk Business Overview Table 63. CloudTalk Quality Assurance Tool Product Table 64. CloudTalk Revenue in Quality Assurance Tool Business (2017-2022) & (US$ Million) Table 65. CloudTalk Recent Development Table 66. Enghouse Interactive Company Detail Table 67. Enghouse Interactive Business Overview Table 68. Enghouse Interactive Quality Assurance Tool Product Table 69. Enghouse Interactive Revenue in Quality Assurance Tool Business (2017-2022) & (US$ Million) Table 70. Enghouse Interactive Recent Development Table 71. EvaluAgent Company Detail Table 72. EvaluAgent Business Overview Table 73. EvaluAgent Quality Assurance Tool Product Table 74. EvaluAgent Revenue in Quality Assurance Tool Business (2017-2022) & (US$ Million) Table 75. EvaluAgent Recent Development Table 76. Genesys Company Detail Table 77. Genesys Business Overview Table 78. Genesys Quality Assurance Tool Product Table 79. Genesys Revenue in Quality Assurance Tool Business (2017-2022) & (US$ Million) Table 80. Genesys Recent Development Table 81. Ranorex Company Detail Table 82. Ranorex Business Overview Table 83. Ranorex Quality Assurance Tool Product Table 84. Ranorex Revenue in Quality Assurance Tool Business (2017-2022) & (US$ Million) Table 85. Ranorex Recent Development Table 86. Salesforce Company Detail Table 87. Salesforce Business Overview Table 88. Salesforce Quality Assurance Tool Product Table 89. Salesforce Revenue in Quality Assurance Tool Business (2017-2022) & (US$ Million) Table 90. Salesforce Recent Development Table 91. Scorebuddy Company Detail Table 92. Scorebuddy Business Overview Table 93. Scorebuddy Quality Assurance ToolProduct Table 94. Scorebuddy Revenue in Quality Assurance Tool Business (2017-2022) & (US$ Million) Table 95. Scorebuddy Recent Development Table 96. Talkdesk Company Detail Table 97. Talkdesk Business Overview Table 98. Talkdesk Quality Assurance ToolProduct Table 99. Talkdesk Revenue in Quality Assurance Tool Business (2017-2022) & (US$ Million) Table 100. Talkdesk Recent Development Table 101. Research Programs/Design for This Report Table 102. Key Data Information from Secondary Sources Table 103. Key Data Information from Primary Sources List of Figures Figure 1. Global Quality Assurance Tool Market Share by Type: 2021 VS 2028 Figure 2. On-Premises Features Figure 3. Cloud-Based Features Figure 4. Global Quality Assurance Tool Market Share by Application in 2021 & 2028 Figure 5. Large Enterprises Case Studies Figure 6. SMEs Case Studies Figure 7. Quality Assurance Tool Report Years Considered Figure 8. Global Quality Assurance Tool Market Size (US$ Million), Year-over-Year: 2017-2028 Figure 9. Global Quality Assurance Tool Market Size, (US$ Million), 2017 VS 2021 VS 2028 Figure 10. Global Quality Assurance Tool Market Share by Region: 2021 VS 2028 Figure 11. Global Quality Assurance Tool Market Share by Players in 2021 Figure 12. Global Top Quality Assurance Tool Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Quality Assurance Tool as of 2021) Figure 13. The Top 10 and 5 Players Market Share by Quality Assurance Tool Revenue in 2021 Figure 14. North America Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 15. North America Quality Assurance Tool Market Share by Country (2017-2028) Figure 16. United States Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 17. Canada Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 18. Europe Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 19. Europe Quality Assurance Tool Market Share by Country (2017-2028) Figure 20. Germany Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 21. France Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 22. U.K. Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 23. Italy Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 24. Russia Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 25. Nordic Countries Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 26. Asia-Pacific Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 27. Asia-Pacific Quality Assurance Tool Market Share by Region (2017-2028) Figure 28. China Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 29. Japan Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 30. South Korea Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 31. Southeast Asia Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 32. India Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 33. Australia Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 34. Latin America Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 35. Latin America Quality Assurance Tool Market Share by Country (2017-2028) Figure 36. Mexico Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 37. Brazil Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 38. Middle East & Africa Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 39. Middle East & Africa Quality Assurance Tool Market Share by Country (2017-2028) Figure 40. Turkey Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 41. Saudi Arabia Quality Assurance Tool Market Size YoY Growth (2017-2028) & (US$ Million) Figure 42. Adtrib Revenue Growth Rate in Quality Assurance Tool Business (2017-2022) Figure 43. Arcaris Revenue Growth Rate in Quality Assurance Tool Business (2017-2022) Figure 44. Aspect Software Revenue Growth Rate in Quality Assurance Tool Business (2017-2022) Figure 45. CallSource Revenue Growth Rate in Quality Assurance Tool Business (2017-2022) Figure 46. CloudTalk Revenue Growth Rate in Quality Assurance Tool Business (2017-2022) Figure 47. Enghouse Interactive Revenue Growth Rate in Quality Assurance Tool Business (2017-2022) Figure 48. EvaluAgent Revenue Growth Rate in Quality Assurance Tool Business (2017-2022) Figure 49. Genesys Revenue Growth Rate in Quality Assurance Tool Business (2017-2022) Figure 50. Ranorex Revenue Growth Rate in Quality Assurance Tool Business (2017-2022) Figure 51. Salesforce Revenue Growth Rate in Quality Assurance Tool Business (2017-2022) Figure 52. Scorebuddy Revenue Growth Rate in Quality Assurance Tool Business (2017-2022) Figure 53. Talkdesk Revenue Growth Rate in Quality Assurance Tool Business (2017-2022) Figure 54. Bottom-up and Top-down Approaches for This Report Figure 55. Data Triangulation Figure 56. Key Executives Interviewed

Adtrib Arcaris Aspect Software CallSource CloudTalk Enghouse Interactive EvaluAgent Genesys Ranorex Salesforce Scorebuddy Talkdesk