1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Workforce Management Product Market Size Growth Rate by Type: 2017 VS 2021 VS 2028 1.2.2 Agent Self-Service 1.2.3 Intraday Management 1.2.4 eLearning/Meeting Management 1.2.5 Vacation/Time-Off Management 1.2.6 Timekeeping/Payroll Management 1.3 Market by Application 1.3.1 Global Workforce Management Product Market Share by Application: 2017 VS 2021 VS 2028 1.3.2 Industrial 1.3.3 Pharmacy 1.3.4 Energy 1.3.5 Automobile 1.3.6 Aerospace 1.3.7 Other 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Workforce Management Product Market Perspective (2017-2028) 2.2 Workforce Management Product Growth Trends by Region 2.2.1 Workforce Management Product Market Size by Region: 2017 VS 2021 VS 2028 2.2.2 Workforce Management Product Historic Market Size by Region (2017-2022) 2.2.3 Workforce Management Product Forecasted Market Size by Region (2023-2028) 2.3 Workforce Management Product Market Dynamics 2.3.1 Workforce Management Product Industry Trends 2.3.2 Workforce Management Product Market Drivers 2.3.3 Workforce Management Product Market Challenges 2.3.4 Workforce Management Product Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Workforce Management Product Players by Revenue 3.1.1 Global Top Workforce Management Product Players by Revenue (2017-2022) 3.1.2 Global Workforce Management Product Revenue Market Share by Players (2017-2022) 3.2 Global Workforce Management Product Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 3.3 Players Covered: Ranking by Workforce Management Product Revenue 3.4 Global Workforce Management Product Market Concentration Ratio 3.4.1 Global Workforce Management Product Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Workforce Management Product Revenue in 2021 3.5 Workforce Management Product Key Players Head office and Area Served 3.6 Key Players Workforce Management Product Product Solution and Service 3.7 Date of Enter into Workforce Management Product Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Workforce Management Product Breakdown Data by Type 4.1 Global Workforce Management Product Historic Market Size by Type (2017-2022) 4.2 Global Workforce Management Product Forecasted Market Size by Type (2023-2028) 5 Workforce Management Product Breakdown Data by Application 5.1 Global Workforce Management Product Historic Market Size by Application (2017-2022) 5.2 Global Workforce Management Product Forecasted Market Size by Application (2023-2028) 6 North America 6.1 North America Workforce Management Product Market Size (2017-2028) 6.2 North America Workforce Management Product Market Size by Country (2017-2022) 6.3 North America Workforce Management Product Market Size by Country (2023-2028) 6.4 United States 6.5 Canada 7 Europe 7.1 Europe Workforce Management Product Market Size (2017-2028) 7.2 Europe Workforce Management Product Market Size by Country (2017-2022) 7.3 Europe Workforce Management Product Market Size by Country (2023-2028) 7.4 Germany 7.5 France 7.6 U.K. 7.7 Italy 7.8 Russia 7.9 Nordic Countries 8 Asia-Pacific 8.1 Asia-Pacific Workforce Management Product Market Size (2017-2028) 8.2 Asia-Pacific Workforce Management Product Market Size by Country (2017-2022) 8.3 Asia-Pacific Workforce Management Product Market Size by Country (2023-2028) 8.4 China 8.5 Japan 8.6 South Korea 8.7 Southeast Asia 8.8 India 8.9 Australia 9 Latin America 9.1 Latin America Workforce Management Product Market Size (2017-2028) 9.2 Latin America Workforce Management Product Market Size by Country (2017-2022) 9.3 Latin America Workforce Management Product Market Size by Country (2023-2028) 9.4 Mexico 9.5 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Workforce Management Product Market Size (2017-2028) 10.2 Middle East & Africa Workforce Management Product Market Size by Country (2017-2022) 10.3 Middle East & Africa Workforce Management Product Market Size by Country (2023-2028) 10.4 Turkey 10.5 Saudi Arabia 10.6 UAE 11 Key Players Profiles 11.1 Aspect Software 11.1.1 Aspect Software Company Detail 11.1.2 Aspect Software Business Overview 11.1.3 Aspect Software Workforce Management Product Introduction 11.1.4 Aspect Software Revenue in Workforce Management Product Business (2017-2022) 11.1.5 Aspect Software Recent Development 11.2 Calabrio 11.2.1 Calabrio Company Detail 11.2.2 Calabrio Business Overview 11.2.3 Calabrio Workforce Management Product Introduction 11.2.4 Calabrio Revenue in Workforce Management Product Business (2017-2022) 11.2.5 Calabrio Recent Development 11.3 NICE Systems Ltd. 11.3.1 NICE Systems Ltd. Company Detail 11.3.2 NICE Systems Ltd. Business Overview 11.3.3 NICE Systems Ltd. Workforce Management Product Introduction 11.3.4 NICE Systems Ltd. Revenue in Workforce Management Product Business (2017-2022) 11.3.5 NICE Systems Ltd. Recent Development 11.4 Puzzel 11.4.1 Puzzel Company Detail 11.4.2 Puzzel Business Overview 11.4.3 Puzzel Workforce Management Product Introduction 11.4.4 Puzzel Revenue in Workforce Management Product Business (2017-2022) 11.4.5 Puzzel Recent Development 11.5 Verint Systems 11.5.1 Verint Systems Company Detail 11.5.2 Verint Systems Business Overview 11.5.3 Verint Systems Workforce Management Product Introduction 11.5.4 Verint Systems Revenue in Workforce Management Product Business (2017-2022) 11.5.5 Verint Systems Recent Development 11.6 Authority Software 11.6.1 Authority Software Company Detail 11.6.2 Authority Software Business Overview 11.6.3 Authority Software Workforce Management Product Introduction 11.6.4 Authority Software Revenue in Workforce Management Product Business (2017-2022) 11.6.5 Authority Software Recent Development 11.7 Eleveo 11.7.1 Eleveo Company Detail 11.7.2 Eleveo Business Overview 11.7.3 Eleveo Workforce Management Product Introduction 11.7.4 Eleveo Revenue in Workforce Management Product Business (2017-2022) 11.7.5 Eleveo Recent Development 11.8 Playvox 11.8.1 Playvox Company Detail 11.8.2 Playvox Business Overview 11.8.3 Playvox Workforce Management Product Introduction 11.8.4 Playvox Revenue in Workforce Management Product Business (2017-2022) 11.8.5 Playvox Recent Development 11.9 Salesforce 11.9.1 Salesforce Company Detail 11.9.2 Salesforce Business Overview 11.9.3 Salesforce Workforce Management Product Introduction 11.9.4 Salesforce Revenue in Workforce Management Product Business (2017-2022) 11.9.5 Salesforce Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Workforce Management Product Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028 Table 2. Key Players of Agent Self-Service Table 3. Key Players of Intraday Management Table 4. Key Players of eLearning/Meeting Management Table 5. Key Players of Vacation/Time-Off Management Table 6. Key Players of Timekeeping/Payroll Management Table 7. Global Workforce Management Product Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028 Table 8. Global Workforce Management Product Market Size by Region (US$ Million): 2017 VS 2021 VS 2028 Table 9. Global Workforce Management Product Market Size by Region (2017-2022) & (US$ Million) Table 10. Global Workforce Management Product Market Share by Region (2017-2022) Table 11. Global Workforce Management Product Forecasted Market Size by Region (2023-2028) & (US$ Million) Table 12. Global Workforce Management Product Market Share by Region (2023-2028) Table 13. Workforce Management Product Market Trends Table 14. Workforce Management Product Market Drivers Table 15. Workforce Management Product Market Challenges Table 16. Workforce Management Product Market Restraints Table 17. Global Workforce Management Product Revenue by Players (2017-2022) & (US$ Million) Table 18. Global Workforce Management Product Market Share by Players (2017-2022) Table 19. Global Top Workforce Management Product Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Workforce Management Product as of 2021) Table 20. Ranking of Global Top Workforce Management Product Companies by Revenue (US$ Million) in 2021 Table 21. Global 5 Largest Players Market Share by Workforce Management Product Revenue (CR5 and HHI) & (2017-2022) Table 22. Key Players Headquarters and Area Served Table 23. Key Players Workforce Management Product Product Solution and Service Table 24. Date of Enter into Workforce Management Product Market Table 25. Mergers & Acquisitions, Expansion Plans Table 26. Global Workforce Management Product Market Size by Type (2017-2022) & (US$ Million) Table 27. Global Workforce Management Product Revenue Market Share by Type (2017-2022) Table 28. Global Workforce Management Product Forecasted Market Size by Type (2023-2028) & (US$ Million) Table 29. Global Workforce Management Product Revenue Market Share by Type (2023-2028) Table 30. Global Workforce Management Product Market Size by Application (2017-2022) & (US$ Million) Table 31. Global Workforce Management Product Revenue Market Share by Application (2017-2022) Table 32. Global Workforce Management Product Forecasted Market Size by Application (2023-2028) & (US$ Million) Table 33. Global Workforce Management Product Revenue Market Share by Application (2023-2028) Table 34. North America Workforce Management Product Market Size by Country (2017-2022) & (US$ Million) Table 35. North America Workforce Management Product Market Size by Country (2023-2028) & (US$ Million) Table 36. Europe Workforce Management Product Market Size by Country (2017-2022) & (US$ Million) Table 37. Europe Workforce Management Product Market Size by Country (2023-2028) & (US$ Million) Table 38. Asia-Pacific Workforce Management Product Market Size by Region (2017-2022) & (US$ Million) Table 39. Asia-Pacific Workforce Management Product Market Size by Region (2023-2028) & (US$ Million) Table 40. Latin America Workforce Management Product Market Size by Country (2017-2022) & (US$ Million) Table 41. Latin America Workforce Management Product Market Size by Country (2023-2028) & (US$ Million) Table 42. Middle East & Africa Workforce Management Product Market Size by Country (2017-2022) & (US$ Million) Table 43. Middle East & Africa Workforce Management Product Market Size by Country (2023-2028) & (US$ Million) Table 44. Aspect Software Company Detail Table 45. Aspect Software Business Overview Table 46. Aspect Software Workforce Management Product Product Table 47. Aspect Software Revenue in Workforce Management Product Business (2017-2022) & (US$ Million) Table 48. Aspect Software Recent Development Table 49. Calabrio Company Detail Table 50. Calabrio Business Overview Table 51. Calabrio Workforce Management Product Product Table 52. Calabrio Revenue in Workforce Management Product Business (2017-2022) & (US$ Million) Table 53. Calabrio Recent Development Table 54. NICE Systems Ltd. Company Detail Table 55. NICE Systems Ltd. Business Overview Table 56. NICE Systems Ltd. Workforce Management Product Product Table 57. NICE Systems Ltd. Revenue in Workforce Management Product Business (2017-2022) & (US$ Million) Table 58. NICE Systems Ltd. Recent Development Table 59. Puzzel Company Detail Table 60. Puzzel Business Overview Table 61. Puzzel Workforce Management Product Product Table 62. Puzzel Revenue in Workforce Management Product Business (2017-2022) & (US$ Million) Table 63. Puzzel Recent Development Table 64. Verint Systems Company Detail Table 65. Verint Systems Business Overview Table 66. Verint Systems Workforce Management Product Product Table 67. Verint Systems Revenue in Workforce Management Product Business (2017-2022) & (US$ Million) Table 68. Verint Systems Recent Development Table 69. Authority Software Company Detail Table 70. Authority Software Business Overview Table 71. Authority Software Workforce Management Product Product Table 72. Authority Software Revenue in Workforce Management Product Business (2017-2022) & (US$ Million) Table 73. Authority Software Recent Development Table 74. Eleveo Company Detail Table 75. Eleveo Business Overview Table 76. Eleveo Workforce Management Product Product Table 77. Eleveo Revenue in Workforce Management Product Business (2017-2022) & (US$ Million) Table 78. Eleveo Recent Development Table 79. Playvox Company Detail Table 80. Playvox Business Overview Table 81. Playvox Workforce Management Product Product Table 82. Playvox Revenue in Workforce Management Product Business (2017-2022) & (US$ Million) Table 83. Playvox Recent Development Table 84. Salesforce Company Detail Table 85. Salesforce Business Overview Table 86. Salesforce Workforce Management Product Product Table 87. Salesforce Revenue in Workforce Management Product Business (2017-2022) & (US$ Million) Table 88. Salesforce Recent Development Table 89. Research Programs/Design for This Report Table 90. Key Data Information from Secondary Sources Table 91. Key Data Information from Primary Sources List of Figures Figure 1. Global Workforce Management Product Market Share by Type: 2021 VS 2028 Figure 2. Agent Self-Service Features Figure 3. Intraday Management Features Figure 4. eLearning/Meeting Management Features Figure 5. Vacation/Time-Off Management Features Figure 6. Timekeeping/Payroll Management Features Figure 7. Global Workforce Management Product Market Share by Application in 2021 & 2028 Figure 8. Industrial Case Studies Figure 9. Pharmacy Case Studies Figure 10. Energy Case Studies Figure 11. Automobile Case Studies Figure 12. Aerospace Case Studies Figure 13. Other Case Studies Figure 14. Workforce Management Product Report Years Considered Figure 15. Global Workforce Management Product Market Size (US$ Million), Year-over-Year: 2017-2028 Figure 16. Global Workforce Management Product Market Size, (US$ Million), 2017 VS 2021 VS 2028 Figure 17. Global Workforce Management Product Market Share by Region: 2021 VS 2028 Figure 18. Global Workforce Management Product Market Share by Players in 2021 Figure 19. Global Top Workforce Management Product Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Workforce Management Product as of 2021) Figure 20. The Top 10 and 5 Players Market Share by Workforce Management Product Revenue in 2021 Figure 21. North America Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 22. North America Workforce Management Product Market Share by Country (2017-2028) Figure 23. United States Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 24. Canada Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 25. Europe Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 26. Europe Workforce Management Product Market Share by Country (2017-2028) Figure 27. Germany Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 28. France Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 29. U.K. Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 30. Italy Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 31. Russia Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 32. Nordic Countries Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 33. Asia-Pacific Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 34. Asia-Pacific Workforce Management Product Market Share by Region (2017-2028) Figure 35. China Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 36. Japan Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 37. South Korea Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 38. Southeast Asia Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 39. India Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 40. Australia Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 41. Latin America Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 42. Latin America Workforce Management Product Market Share by Country (2017-2028) Figure 43. Mexico Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 44. Brazil Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 45. Middle East & Africa Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 46. Middle East & Africa Workforce Management Product Market Share by Country (2017-2028) Figure 47. Turkey Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 48. Saudi Arabia Workforce Management Product Market Size YoY Growth (2017-2028) & (US$ Million) Figure 49. Aspect Software Revenue Growth Rate in Workforce Management Product Business (2017-2022) Figure 50. Calabrio Revenue Growth Rate in Workforce Management Product Business (2017-2022) Figure 51. NICE Systems Ltd. Revenue Growth Rate in Workforce Management Product Business (2017-2022) Figure 52. Puzzel Revenue Growth Rate in Workforce Management Product Business (2017-2022) Figure 53. Verint Systems Revenue Growth Rate in Workforce Management Product Business (2017-2022) Figure 54. Authority Software Revenue Growth Rate in Workforce Management Product Business (2017-2022) Figure 55. Eleveo Revenue Growth Rate in Workforce Management Product Business (2017-2022) Figure 56. Playvox Revenue Growth Rate in Workforce Management Product Business (2017-2022) Figure 57. Salesforce Revenue Growth Rate in Workforce Management Product Business (2017-2022) Figure 58. Bottom-up and Top-down Approaches for This Report Figure 59. Data Triangulation Figure 60. Key Executives Interviewed

Aspect Software Calabrio NICE Systems Ltd. Puzzel Verint Systems Authority Software Eleveo Playvox Salesforce