Customer feedback software is used to support users or enterprises to communicate with clients, automate tasks, and collect customer feedback proactively.
Market Analysis and Insights: Global and United States Customer Feedback Software Market
This report focuses on global and United States Customer Feedback Software market, also covers the segmentation data of other regions in regional level and county level.
Due to the COVID-19 pandemic, the global Customer Feedback Software market size is estimated to be worth US$ 1828.4 million in 2022 and is forecast to a readjusted size of US$ 3746.5 million by 2028 with a CAGR of 12.7% during the review period. Fully considering the economic change by this health crisis, by Type, Cloud Based accounting for % of the Customer Feedback Software global market in 2021, is projected to value US$ million by 2028, growing at a revised % CAGR in the post-COVID-19 period. While by Application, Large Enterprises was the leading segment, accounting for over percent market share in 2021, and altered to an % CAGR throughout this forecast period.
SurveyMonkey, HubSpot, Trustpilot, Qualtrics, Zendesk, Yotpo, etc. are the major companies in the global Customer Feedback Software market. The top 5 took up about one-half of the global market.
North America is the largest region of Customer Feedback Software in the world and took up over 40% of the global market, while Europe and Asia Pacific are about 35% and 15% respectively.
Customer Feedback Software is mainly classified into the following types: cloud-based and Web based products. Cloud based product is the most widely used type which takes up over 80% of the global market. Besides, it has a wide range of applications, this report classified them into large enterprises (have above 300 employees) and SMEs. And large enterprises segment is the most widely used area which took up about 70% of the global total.
Global Customer Feedback Software Scope and Market Size
Customer Feedback Software market is segmented by region (country), players, by Type and by Application. Players, stakeholders, and other participants in the global Customer Feedback Software market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by region (country), by Type and by Application for the period 2017-2028.
For United States market, this report focuses on the Customer Feedback Software market size by players, by Type and by Application, for the period 2017-2028. The key players include the global and local players, which play important roles in United States.
Segment by Type
Cloud Based
Web Based
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
India
Australia
China Taiwan
Indonesia
Thailand
Malaysia
Latin America
Mexico
Brazil
Argentina
Middle East & Africa
Turkey
Saudi Arabia
UAE
By Company
HubSpot
Zendesk
Qualtrics
SurveyMonkey
Bazaarvoice
Trustpilot
Yotpo
Clarabridge
EKomi
PowerReviews
AskNicely
TurnTo