Field service management (FSM) is a discrete market within the broader customer service and support software market. Field service providers (FSPs) typically dispatch technicians to remote locations to provide installation, repair or maintenance services for equipment or systems. They may manage, maintain and monitor these assets under a predefined service or maintenance contract. FSM products operate across multiple communication channels: websites, supply chain solutions, third-party service-brokering solutions and analytics. FSM applications provide capabilities to: manage demand, plan work, inform and enable technicians, debrief work orders, and perform analysis and integration.
Market Analysis and Insights: Global and United States Field Service Scheduling and Management (FSM) Software Market
This report focuses on global and United States Field Service Scheduling and Management (FSM) Software market, also covers the segmentation data of other regions in regional level and county level.
Due to the COVID-19 pandemic, the global Field Service Scheduling and Management (FSM) Software market size is estimated to be worth US$ 1937.1 million in 2022 and is forecast to a readjusted size of US$ 3524.4 million by 2028 with a CAGR of 10.5% during the review period. Fully considering the economic change by this health crisis, by Type, Cloud-Based accounting for % of the Field Service Scheduling and Management (FSM) Software global market in 2021, is projected to value US$ million by 2028, growing at a revised % CAGR in the post-COVID-19 period. While by Application, Large Enterprises(1000+ Users) was the leading segment, accounting for over percent market share in 2021, and altered to an % CAGR throughout this forecast period.
In United States the Field Service Scheduling and Management (FSM) Software market size is expected to grow from US$ million in 2021 to US$ million by 2028, at a CAGR of % during the forecast period.
Global Field Service Scheduling and Management (FSM) Software Scope and Market Size
Field Service Scheduling and Management (FSM) Software market is segmented by region (country), players, by Type and by Application. Players, stakeholders, and other participants in the global Field Service Scheduling and Management (FSM) Software market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by region (country), by Type and by Application for the period 2017-2028.
For United States market, this report focuses on the Field Service Scheduling and Management (FSM) Software market size by players, by Type and by Application, for the period 2017-2028. The key players include the global and local players, which play important roles in United States.
Segment by Type
Cloud-Based
On-Premises
Segment by Application
Large Enterprises(1000+ Users)
Medium-Sized Enterprise(499-1000 Users)
Small Enterprises(1-499 Users)
By Region
North America
United States
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
India
Australia
China Taiwan
Indonesia
Thailand
Malaysia
Latin America
Mexico
Brazil
Argentina
Middle East & Africa
Turkey
Saudi Arabia
UAE
By Company
IFS
Microsoft
GoMoCha
ServiceMax
Salesforce
Oracle
ClickSoftware
Praxedo
Ducont
Arris
SAP
MSI Data
WorkWave
Mobile Reach