Market Analysis and Insights: Global and United States Interactive Voice Response Market
This report focuses on global and United States Interactive Voice Response market, also covers the segmentation data of other regions in regional level and county level.
Due to the COVID-19 pandemic, the global Interactive Voice Response market size is estimated to be worth US$ 3582.5 million in 2022 and is forecast to a readjusted size of US$ 4499.8 million by 2028 with a CAGR of 3.9% during the review period. Fully considering the economic change by this health crisis, by Type, Speech Based accounting for % of the Interactive Voice Response global market in 2021, is projected to value US$ million by 2028, growing at a revised % CAGR in the post-COVID-19 period. While by Application, BFSI was the leading segment, accounting for over percent market share in 2021, and altered to an % CAGR throughout this forecast period.
In United States the Interactive Voice Response market size is expected to grow from US$ million in 2021 to US$ million by 2028, at a CAGR of % during the forecast period.
Global Interactive Voice Response Scope and Market Size
Interactive Voice Response market is segmented by region (country), players, by Type and by Application. Players, stakeholders, and other participants in the global Interactive Voice Response market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by region (country), by Type and by Application for the period 2017-2028.
For United States market, this report focuses on the Interactive Voice Response market size by players, by Type and by Application, for the period 2017-2028. The key players include the global and local players, which play important roles in United States.
Segment by Type
Speech Based
Touch-tone Based
Segment by Application
BFSI
Travel and Hospitality
Pharma and Healthcare
Telecommunications
Government and Public Sector
Transportation and Logistics
By Region
North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
India
Australia
China Taiwan
Indonesia
Thailand
Malaysia
Latin America
Mexico
Brazil
Argentina
Middle East & Africa
Turkey
Saudi Arabia
UAE
By Company
inContact Inc.
Nuance Communications, Inc.
Genesys Telecommunication Laboratories, Inc.
AT&T Inc.
Avaya Inc.
Aspect Software Parent, Inc.
Verizon Communications Inc.
Five9, Inc.
Cisco Systems, Inc.
Convergys Corporation
West Corporation
IVR Lab
NewVoiceMedia