Virtual receptionist services providers offer outsourced customer service and front desk professionals for businesses. Depending on the needs of the business, virtual receptionist providers offer a variety of virtual receptionist types, ranging from call handling to email responding. Many providers also offer bilingual receptionists and 24/7 availability. Virtual receptionists also screen and transfer calls, perform live chats, and record messages. Additionally, receptionists uphold a company’s branding and image when responding to customers or clients.
Market Analysis and Insights: Global and United States Virtual Receptionist Service Market
This report focuses on global and United States Virtual Receptionist Service market, also covers the segmentation data of other regions in regional level and county level.
Due to the COVID-19 pandemic, the global Virtual Receptionist Service market size is estimated to be worth US$ million in 2022 and is forecast to a readjusted size of US$ million by 2028 with a CAGR of % during the review period. Fully considering the economic change by this health crisis, by Type, Online Service accounting for % of the Virtual Receptionist Service global market in 2021, is projected to value US$ million by 2028, growing at a revised % CAGR in the post-COVID-19 period. While by Application, Large Enterprises was the leading segment, accounting for over percent market share in 2021, and altered to an % CAGR throughout this forecast period.
In United States the Virtual Receptionist Service market size is expected to grow from US$ million in 2021 to US$ million by 2028, at a CAGR of % during the forecast period.
Global Virtual Receptionist Service Scope and Market Size
Virtual Receptionist Service market is segmented by region (country), players, by Type and by Application. Players, stakeholders, and other participants in the global Virtual Receptionist Service market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by region (country), by Type and by Application for the period 2017-2028.
For United States market, this report focuses on the Virtual Receptionist Service market size by players, by Type and by Application, for the period 2017-2028. The key players include the global and local players, which play important roles in United States.
Segment by Type
Online Service
Offline Service
Segment by Application
Large Enterprises
SMEs
By Region
North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
India
Australia
Taiwan
Indonesia
Thailand
Malaysia
Philippines
Vietnam
Latin America
Mexico
Brazil
Argentina
Middle East & Africa
Turkey
Saudi Arabia
UAE
By Company
Smith.ai
AnswerConnect
Ruby
A&A Communications
Abby Connect
AnswerCalifornia
AnswerFirst
AnswerForce
Davinci Meeting Rooms
Easybee
Fusion Business Solutions Pvt. Ltd.
Gabbyville
Go Answer
HitRate Solutions
MAP Communications
MoveUp Solutions
My Receptionist
MyTasker
Numa
Office Sense
Professional Communications Messaging Service
ReceptionHQ
Sound Telecom
Specialty Answering Service
Sunshine Communication Services
The SaaSy People
Vicky Virtual Receptionists
Virtalent
VoiceNation
Virtual Assistant Services