An intelligent virtual agent is an animated, human-like graphical chat bot commonly displayed on website home pages and advertisement landing pages. Virtual agents are embedded with a predefined script and responses.Intelligent virtual agents - also known as virtual agents, virtual reps or v-reps - are implemented primarily on customer relationship management software. Virtual agents are designed to provide customer services, product information, marketing, support, sales, order placing, reservations or other custom services.

Market Analysis and Insights: Global Intelligent Virtual Agent (IVA) Market
The global Intelligent Virtual Agent (IVA) market size is projected to reach US$ XX million by 2027, from US$ XX million in 2020, at a CAGR of XX% during 2021-2027.
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Global Intelligent Virtual Agent (IVA) Scope and Market Size
Intelligent Virtual Agent (IVA) market is segmented by company, region (country), by Type, and by Application. Players, stakeholders, and other participants in the global Intelligent Virtual Agent (IVA) market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2016-2027.

Segment by Type
Chatbots
Smart Speakers

Segment by Application
BFSI
IT & Telecommunications
Defense & Government
Retail, Healthcare
Automotive
Others

By Region
North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Nordic
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA

By Company
Artificial Solutions
Avaamo Technologies, Inc.
Inference Solutions
Kore.ai
Omilia Natural Language Solutions Ltd.
Verint Systems
Hello Alfred
Braina
Buddy
Cubic
IBM
Julie Desk
LG Voice Mate
Pega