Speech analytics software is a type of software that analyzes recorded or live speech to extract insights and information. It can provide features such as speech transcription, sentiment analysis, emotion detection, topic identification, keyword spotting, and compliance monitoring. Speech analytics software can help organizations improve their customer service, sales performance, quality assurance, and risk management.

According to Researcher's new survey, global Speech Analytics Software market is projected to reach US$ 493.7 million in 2029, increasing from US$ 266 million in 2022, with the CAGR of 8.9% during the period of 2023 to 2029.

The industry trend of speech analytics software is expected to be positive in the coming years. The growth of this market can be attributed to the increasing demand for cloud-based and web-based solutions by large enterprises and SMEs. Additionally, the growing adoption of these software tools by organizations across different industries such as banking, financial services, insurance (BFSI), retail and e-commerce, healthcare and life sciences, telecommunications and IT, media and entertainment, government and defense, travel and hospitality, and others is also contributing to the growth of this market.

Report Scope

This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Speech Analytics Software market with multiple angles, which provides sufficient supports to readers’ strategy and decision making.


By Company


Talkdesk

CallTrackingMetrics

Verint

NICE

CallMiner

Clarabridge

CloudTalk

ExecVision

Tethr

VoiceBase

3CLogic

Nuance


Segment by Type


Cloud Based

Web Based


Segment by Application


Large Enterprises

SMEs

By Region

North America

United States

Canada

Europe

Germany

France

UK

Italy

Russia

Nordic Countries

Rest of Europe

Asia-Pacific

China

Japan

South Korea

Southeast Asia

India

Australia

Rest of Asia

Latin America

Mexico

Brazil

Rest of Latin America

Middle East & Africa

Turkey

Saudi Arabia

UAE

Rest of MEA

The Speech Analytics Software report covers below items:

Chapter 1: Product Basic Information (Definition, Type and Application)

Chapter 2: Global market size, regional market size. Market Opportunities and Challenges

Chapter 3: Companies’ Competition Patterns

Chapter 4: Product Type Analysis

Chapter 5: Product Application Analysis

Chapter 6 to 10: Country Level Value Analysis

Chapter 11: Companies’ Outline

Chapter 12: Market Conclusions

Chapter 13: Research Methodology and Data Source