Global A2P SMS & cPaaS Market Insights and Forecast to 2028

A2P SMS messaging is also called enterprise or professional SMS. Businesses can use it in several technical modes to communicate with consumers, authenticate users of online services, or deliver time-sensitive alerts. In all the cases, communication is initiated from a business application, and not an individual’s mobile phone, as is the case with P2P SMS.

PaaS is an abbreviation for Customer-Platform-as-a-Service. A CPaaS offers application leaders a cloud-based, multi-layered middleware on which they can develop, run and distribute communications software. The platform offers APIs and integrated development environments that simplify the integration of communications capabilities (for example, voice, messaging and video) into applications, services or business processes.

Now, CPaaS platforms combine A2P messaging with an array of alternative communication channels that include voice, RCS, video calling and AI based services like chatbots. In addition, there is plenty of evidence that enterprises are on board, driven by the need to engage with consumers on the key battleground of customer service.
Market Analysis and Insights: Global A2P SMS & cPaaS Market
The global A2P SMS & cPaaS market size is projected to reach US$ 56550 million by 2028, from US$ 29360 million in 2021, at a CAGR of 9.7% during 2022-2028.
The competition is high, as every A2P SMS & CPaaS company wants their share. Especially in the nine countries that mentioned in the report. There are local competitors and international competitors. These countries are very well developing. When opening a business in a new market, timing is very important and currently it is the right time in this area.
With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global A2P SMS & cPaaS market to help players in achieving a strong market position. Buyers of the report can access verified and reliable market forecasts, including those for the overall size of the global A2P SMS & cPaaS market in terms of revenue.
Overall, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global A2P SMS & cPaaS market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global A2P SMS & cPaaS market.
Global A2P SMS & cPaaS Scope and Market Size
A2P SMS & cPaaS market is segmented by players, region (country), by Type and by Application. Players, stakeholders, and other participants in the global A2P SMS & cPaaS market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application for the period 2017-2028.
Segment by Type
A2P SMS
CPaaS (Voice)
CPaaS (Video)
CPaaS (Message excluding SMS)
Segment by Application
BFSI
Medi
Retail
Travel & Leisure
Public Sectors
Logistics
Healthcare
By Company
Twilio
RingCentral
Infobip
Sinch
Nexmo (Vonage)
SAP Digital Interconnect
OpenMarket Inc.
Telesign
MessageBird
Bandwidth
IMImobile
Avaya OneCloud
Route Mobile Limited
Kaleyra
Wavy
Zenvia
Vibes
Plivo
CM.com
Mitto
Genesys Telecommunications
Tyntec
ACL Mobile
Soprano Design
Silverstreet BV
Alcatel Lucent Enterprise (ALE)
Clickatell
Pontaltech
TXTImpact
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA