Global and United States Citizen Request Management Software Market Report & Forecast 2022-2028

Local and state governments use citizen request management software to manage the influx of constituent requests for non-emergency services. Often known as 311 services, these requests can include: basic information requests about city services; reporting graffiti, broken streetlights, or potholes; building violation complaints; requests for tree trims or sewer line inspections; and other services. Most modern citizen request management solutions offer both web-based portals and mobile apps for citizens to submit requests, with some products also allowing ticket creation directly from Twitter and related social media.
Market Analysis and Insights: Global and United States Citizen Request Management Software Market
This report focuses on global and United States Citizen Request Management Software market, also covers the segmentation data of other regions in regional level and county level.
Due to the COVID-19 pandemic, the global Citizen Request Management Software market size is estimated to be worth US$ million in 2022 and is forecast to a readjusted size of US$ million by 2028 with a CAGR of % during the review period. Fully considering the economic change by this health crisis, by Type, Cloud-Based accounting for % of the Citizen Request Management Software global market in 2021, is projected to value US$ million by 2028, growing at a revised % CAGR in the post-COVID-19 period. While by Application, Government was the leading segment, accounting for over percent market share in 2021, and altered to an % CAGR throughout this forecast period.
In United States the Citizen Request Management Software market size is expected to grow from US$ million in 2021 to US$ million by 2028, at a CAGR of % during the forecast period.
Global Citizen Request Management Software Scope and Market Size
Citizen Request Management Software market is segmented by region (country), players, by Type and by Application. Players, stakeholders, and other participants in the global Citizen Request Management Software market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by region (country), by Type and by Application for the period 2017-2028.
For United States market, this report focuses on the Citizen Request Management Software market size by players, by Type and by Application, for the period 2017-2028. The key players include the global and local players, which play important roles in United States.
Segment by Type
Cloud-Based
Web-Based
Segment by Application
Government
Public Works Department
By Region
North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
India
Australia
Taiwan
Indonesia
Thailand
Malaysia
Philippines
Vietnam
Latin America
Mexico
Brazil
Argentina
Middle East & Africa
Turkey
Saudi Arabia
UAE
By Company
CityView
Accela
NetFore Systems
Esri
AvePoint
CentralSquare Technologies
Citibot
Aeon Nexus Corporation
Online Solutions
Wagsys Software Solutions
CivicPlus
Ctzen
Comcate
E-Gov Link
Kratos Technology
GovQA
Granicus
HelpinBox.io
Intelligov Software
iWorQ Systems
MaintStar
My Council Services
Novo Solutions
Motorola Solutions
PubWorks
QAlert Insider
SmartComment
Tyler Technologies