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Global IVR System Market Professional Survey Report 2019
SKU ID : QYR-14645260 | Publishing Date : 04-Sep-2019 | No. of pages : 119
Interactive voice response (IVR) is an automotive telephony system that interacts with callers, collects data, and routes calls to appropriate recipient. It offers customer-self-service that helps reduce the dependence on live agents for resolving issues related to customer services. Aspect software, Inc, Avaya, Inc, and Cisco Systems, Inc, are some of the key players in the IVR system market.
Rise in demand of enhancing customer relationship management is expected to fuel the market during the forecast period. Further, growth in popularity of personalized IVR, rise in cloud-based IVR, and increase in adoption of IVR payment processing is also anticipated to boost the market growth. However, data security and privacy concern is expected to restrict the market growth. Moreover, increase in demand of IVR in emerging nations such as China, India, and Brazil is one of the major opportunity for the IVR system market.
The global IVR System market was valued at xx million US$ in 2018 and will reach xx million US$ by the end of 2025, growing at a CAGR of xx% during 2019-2025.
This report focuses on IVR System volume and value at global level, regional level and company level. From a global perspective, this report represents overall IVR System market size by analyzing historical data and future prospect.
Regionally, this report categorizes the production, apparent consumption, export and import of IVR System in North America, Europe, China, Japan, Southeast Asia and India.
For each manufacturer covered, this report analyzes their IVR System manufacturing sites, capacity, production, ex-factory price, revenue and market share in global market.
The following manufacturers are covered:
Aspect software Inc
Avaya Inc
Cisco Systems Inc
Convergys Crop
Dialogic Corporation
Mitel Networks Corporation
Nuance Communications Inc
True Image Interactive Inc
Verizon Communication Inc
Voicent Communications Inc
Enghouse Systems Limited
Segment by Regions
North America
Europe
China
Japan
Southeast Asia
India
Segment by Type
Outbound Services
Inbound Services
Segment by Application
Banking Financial Services and Insurance (BFSI)
Healthcare
Hospitality
IT & Telecommunication
Others
Rise in demand of enhancing customer relationship management is expected to fuel the market during the forecast period. Further, growth in popularity of personalized IVR, rise in cloud-based IVR, and increase in adoption of IVR payment processing is also anticipated to boost the market growth. However, data security and privacy concern is expected to restrict the market growth. Moreover, increase in demand of IVR in emerging nations such as China, India, and Brazil is one of the major opportunity for the IVR system market.
The global IVR System market was valued at xx million US$ in 2018 and will reach xx million US$ by the end of 2025, growing at a CAGR of xx% during 2019-2025.
This report focuses on IVR System volume and value at global level, regional level and company level. From a global perspective, this report represents overall IVR System market size by analyzing historical data and future prospect.
Regionally, this report categorizes the production, apparent consumption, export and import of IVR System in North America, Europe, China, Japan, Southeast Asia and India.
For each manufacturer covered, this report analyzes their IVR System manufacturing sites, capacity, production, ex-factory price, revenue and market share in global market.
The following manufacturers are covered:
Aspect software Inc
Avaya Inc
Cisco Systems Inc
Convergys Crop
Dialogic Corporation
Mitel Networks Corporation
Nuance Communications Inc
True Image Interactive Inc
Verizon Communication Inc
Voicent Communications Inc
Enghouse Systems Limited
Segment by Regions
North America
Europe
China
Japan
Southeast Asia
India
Segment by Type
Outbound Services
Inbound Services
Segment by Application
Banking Financial Services and Insurance (BFSI)
Healthcare
Hospitality
IT & Telecommunication
Others
Frequently Asked Questions
This market study covers the global and regional market with an in-depth analysis of the overall growth prospects in the market. Furthermore, it sheds light on the comprehensive competitive landscape of the global market. The report further offers a dashboard overview of leading companies encompassing their successful marketing strategies, market contribution, recent developments in both historic and present contexts.
- By product type
- By End User/Applications
- By Technology
- By Region
The report provides a detailed evaluation of the market by highlighting information on different aspects which include drivers, restraints, opportunities, and threats. This information can help stakeholders to make appropriate decisions before investing.
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