1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Virtual Customer Assistants (VCA) Application Market Size Growth Rate by Type: 2016 VS 2021 VS 2027 1.2.2 Cloud-Based 1.2.3 On-Premises 1.3 Market by Application 1.3.1 Global Virtual Customer Assistants (VCA) Application Market Share by Application: 2016 VS 2021 VS 2027 1.3.2 Large Enterprises (1000+ Users) 1.3.3 Medium-Sized Enterprise (499-1000 Users) 1.3.4 Small Enterprises (1-499 Users) 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Virtual Customer Assistants (VCA) Application Market Perspective (2016-2027) 2.2 Virtual Customer Assistants (VCA) Application Growth Trends by Regions 2.2.1 Virtual Customer Assistants (VCA) Application Market Size by Regions: 2016 VS 2021 VS 2027 2.2.2 Virtual Customer Assistants (VCA) Application Historic Market Share by Regions (2016-2021) 2.2.3 Virtual Customer Assistants (VCA) Application Forecasted Market Size by Regions (2022-2027) 2.3 Virtual Customer Assistants (VCA) Application Industry Dynamic 2.3.1 Virtual Customer Assistants (VCA) Application Market Trends 2.3.2 Virtual Customer Assistants (VCA) Application Market Drivers 2.3.3 Virtual Customer Assistants (VCA) Application Market Challenges 2.3.4 Virtual Customer Assistants (VCA) Application Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Virtual Customer Assistants (VCA) Application Players by Revenue 3.1.1 Global Top Virtual Customer Assistants (VCA) Application Players by Revenue (2016-2021) 3.1.2 Global Virtual Customer Assistants (VCA) Application Revenue Market Share by Players (2016-2021) 3.2 Global Virtual Customer Assistants (VCA) Application Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by Virtual Customer Assistants (VCA) Application Revenue 3.4 Global Virtual Customer Assistants (VCA) Application Market Concentration Ratio 3.4.1 Global Virtual Customer Assistants (VCA) Application Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Virtual Customer Assistants (VCA) Application Revenue in 2020 3.5 Virtual Customer Assistants (VCA) Application Key Players Head office and Area Served 3.6 Key Players Virtual Customer Assistants (VCA) Application Product Solution and Service 3.7 Date of Enter into Virtual Customer Assistants (VCA) Application Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Virtual Customer Assistants (VCA) Application Breakdown Data by Type 4.1 Global Virtual Customer Assistants (VCA) Application Historic Market Size by Type (2016-2021) 4.2 Global Virtual Customer Assistants (VCA) Application Forecasted Market Size by Type (2022-2027) 5 Virtual Customer Assistants (VCA) Application Breakdown Data by Application 5.1 Global Virtual Customer Assistants (VCA) Application Historic Market Size by Application (2016-2021) 5.2 Global Virtual Customer Assistants (VCA) Application Forecasted Market Size by Application (2022-2027) 6 North America 6.1 North America Virtual Customer Assistants (VCA) Application Market Size (2016-2027) 6.2 North America Virtual Customer Assistants (VCA) Application Market Size by Type 6.2.1 North America Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2021) 6.2.2 North America Virtual Customer Assistants (VCA) Application Market Size by Type (2022-2027) 6.2.3 North America Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2027) 6.3 North America Virtual Customer Assistants (VCA) Application Market Size by Application 6.3.1 North America Virtual Customer Assistants (VCA) Application Market Size by Application (2016-2021) 6.3.2 North America Virtual Customer Assistants (VCA) Application Market Size by Application (2022-2027) 6.3.3 North America Virtual Customer Assistants (VCA) Application Market Size by Application (2016-2027) 6.4 North America Virtual Customer Assistants (VCA) Application Market Size by Country 6.4.1 North America Virtual Customer Assistants (VCA) Application Market Size by Country (2016-2021) 6.4.2 North America Virtual Customer Assistants (VCA) Application Market Size by Country (2022-2027) 6.4.3 United States 6.4.4 Canada 7 Europe 7.1 Europe Virtual Customer Assistants (VCA) Application Market Size (2016-2027) 7.2 Europe Virtual Customer Assistants (VCA) Application Market Size by Type 7.2.1 Europe Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2021) 7.2.2 Europe Virtual Customer Assistants (VCA) Application Market Size by Type (2022-2027) 7.2.3 Europe Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2027) 7.3 Europe Virtual Customer Assistants (VCA) Application Market Size by Application 7.3.1 Europe Virtual Customer Assistants (VCA) Application Market Size by Application (2016-2021) 7.3.2 Europe Virtual Customer Assistants (VCA) Application Market Size by Application (2022-2027) 7.3.3 Europe Virtual Customer Assistants (VCA) Application Market Size by Application (2016-2027) 7.4 Europe Virtual Customer Assistants (VCA) Application Market Size by Country 7.4.1 Europe Virtual Customer Assistants (VCA) Application Market Size by Country (2016-2021) 7.4.2 Europe Virtual Customer Assistants (VCA) Application Market Size by Country (2022-2027) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic 8 Asia-Pacific 8.1 Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size (2016-2027) 8.2 Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Type 8.2.1 Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2021) 8.2.2 Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Type (2022-2027) 8.2.3 Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2027) 8.3 Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Application 8.3.1 Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Application (2016-2021) 8.3.2 Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Application (2022-2027) 8.3.3 Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Application (2016-2027) 8.4 Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Region 8.4.1 Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Region (2016-2021) 8.4.2 Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Region (2022-2027) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America Virtual Customer Assistants (VCA) Application Market Size (2016-2027) 9.2 Latin America Virtual Customer Assistants (VCA) Application Market Size by Type 9.2.1 Latin America Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2021) 9.2.2 Latin America Virtual Customer Assistants (VCA) Application Market Size by Type (2022-2027) 9.2.3 Latin America Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2027) 9.3 Latin America Virtual Customer Assistants (VCA) Application Market Size by Application 9.3.1 Latin America Virtual Customer Assistants (VCA) Application Market Size by Application (2016-2021) 9.3.2 Latin America Virtual Customer Assistants (VCA) Application Market Size by Application (2022-2027) 9.3.3 Latin America Virtual Customer Assistants (VCA) Application Market Size by Application (2016-2027) 9.4 Latin America Virtual Customer Assistants (VCA) Application Market Size by Country 9.4.1 Latin America Virtual Customer Assistants (VCA) Application Market Size by Country (2016-2021) 9.4.2 Latin America Virtual Customer Assistants (VCA) Application Market Size by Country (2022-2027) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size (2016-2027) 10.2 Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Type 10.2.1 Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2021) 10.2.2 Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Type (2022-2027) 10.2.3 Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2027) 10.3 Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Application 10.3.1 Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Application (2016-2021) 10.3.2 Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Application (2022-2027) 10.3.3 Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Application (2016-2027) 10.4 Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Country 10.4.1 Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Country (2016-2021) 10.4.2 Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Country (2022-2027) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 EGain 11.1.1 EGain Company Details 11.1.2 EGain Business Overview 11.1.3 EGain Virtual Customer Assistants (VCA) Application Introduction 11.1.4 EGain Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) 11.1.5 EGain Recent Development 11.2 Interactions 11.2.1 Interactions Company Details 11.2.2 Interactions Business Overview 11.2.3 Interactions Virtual Customer Assistants (VCA) Application Introduction 11.2.4 Interactions Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) 11.2.5 Interactions Recent Development 11.3 Creative Virtual 11.3.1 Creative Virtual Company Details 11.3.2 Creative Virtual Business Overview 11.3.3 Creative Virtual Virtual Customer Assistants (VCA) Application Introduction 11.3.4 Creative Virtual Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) 11.3.5 Creative Virtual Recent Development 11.4 Artificial Solutions 11.4.1 Artificial Solutions Company Details 11.4.2 Artificial Solutions Business Overview 11.4.3 Artificial Solutions Virtual Customer Assistants (VCA) Application Introduction 11.4.4 Artificial Solutions Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) 11.4.5 Artificial Solutions Recent Development 11.5 SmartAction 11.5.1 SmartAction Company Details 11.5.2 SmartAction Business Overview 11.5.3 SmartAction Virtual Customer Assistants (VCA) Application Introduction 11.5.4 SmartAction Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) 11.5.5 SmartAction Recent Development 11.6 Nuance 11.6.1 Nuance Company Details 11.6.2 Nuance Business Overview 11.6.3 Nuance Virtual Customer Assistants (VCA) Application Introduction 11.6.4 Nuance Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) 11.6.5 Nuance Recent Development 11.7 Go Moment 11.7.1 Go Moment Company Details 11.7.2 Go Moment Business Overview 11.7.3 Go Moment Virtual Customer Assistants (VCA) Application Introduction 11.7.4 Go Moment Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) 11.7.5 Go Moment Recent Development 11.8 IPsoft 11.8.1 IPsoft Company Details 11.8.2 IPsoft Business Overview 11.8.3 IPsoft Virtual Customer Assistants (VCA) Application Introduction 11.8.4 IPsoft Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) 11.8.5 IPsoft Recent Development 11.9 Botfuel 11.9.1 Botfuel Company Details 11.9.2 Botfuel Business Overview 11.9.3 Botfuel Virtual Customer Assistants (VCA) Application Introduction 11.9.4 Botfuel Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) 11.9.5 Botfuel Recent Development 11.10 IBM 11.10.1 IBM Company Details 11.10.2 IBM Business Overview 11.10.3 IBM Virtual Customer Assistants (VCA) Application Introduction 11.10.4 IBM Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) 11.10.5 IBM Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Virtual Customer Assistants (VCA) Application Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027 Table 2. Key Players of Cloud-Based Table 3. Key Players of On-Premises Table 4. Global Virtual Customer Assistants (VCA) Application Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027 Table 5. Global Virtual Customer Assistants (VCA) Application Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027 Table 6. Global Virtual Customer Assistants (VCA) Application Market Size by Regions (2016-2021) & (US$ Million) Table 7. Global Virtual Customer Assistants (VCA) Application Market Share by Regions (2016-2021) Table 8. Global Virtual Customer Assistants (VCA) Application Forecasted Market Size by Regions (2022-2027) & (US$ Million) Table 9. Global Virtual Customer Assistants (VCA) Application Market Share by Regions (2022-2027) Table 10. Virtual Customer Assistants (VCA) Application Market Trends Table 11. Virtual Customer Assistants (VCA) Application Market Drivers Table 12. Virtual Customer Assistants (VCA) Application Market Challenges Table 13. Virtual Customer Assistants (VCA) Application Market Restraints Table 14. Global Virtual Customer Assistants (VCA) Application Revenue by Players (2016-2021) & (US$ Million) Table 15. Global Virtual Customer Assistants (VCA) Application Market Share by Players (2016-2021) Table 16. Global Top Virtual Customer Assistants (VCA) Application Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Virtual Customer Assistants (VCA) Application as of 2020) Table 17. Ranking of Global Top Virtual Customer Assistants (VCA) Application Companies by Revenue (US$ Million) in 2020 Table 18. Global 5 Largest Players Market Share by Virtual Customer Assistants (VCA) Application Revenue (CR5 and HHI) & (2016-2021) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Virtual Customer Assistants (VCA) Application Product Solution and Service Table 21. Date of Enter into Virtual Customer Assistants (VCA) Application Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2021) (US$ Million) Table 24. Global Virtual Customer Assistants (VCA) Application Revenue Market Share by Type (2016-2021) Table 25. Global Virtual Customer Assistants (VCA) Application Forecasted Market Size by Type (2022-2027) (US$ Million) Table 26. Global Virtual Customer Assistants (VCA) Application Revenue Market Share by Type (2022-2027) & (US$ Million) Table 27. Global Virtual Customer Assistants (VCA) Application Market Size Share by Application (2016-2021) & (US$ Million) Table 28. Global Virtual Customer Assistants (VCA) Application Revenue Market Share by Application (2016-2021) Table 29. Global Virtual Customer Assistants (VCA) Application Forecasted Market Size by Application (2022-2027) (US$ Million) Table 30. Global Virtual Customer Assistants (VCA) Application Revenue Market Share by Application (2022-2027) & (US$ Million) Table 31. North America Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2021) (US$ Million) Table 32. North America Virtual Customer Assistants (VCA) Application Market Size by Type (2022-2027) & (US$ Million) Table 33. North America Virtual Customer Assistants (VCA) Application Market Size by Application (2016-2021) (US$ Million) Table 34. North America Virtual Customer Assistants (VCA) Application Market Size by Application (2022-2027) & (US$ Million) Table 35. North America Virtual Customer Assistants (VCA) Application Market Size by Country (2016-2021) & (US$ Million) Table 36. North America Virtual Customer Assistants (VCA) Application Market Size by Country (2022-2027) & (US$ Million) Table 37. Europe Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2021) (US$ Million) Table 38. Europe Virtual Customer Assistants (VCA) Application Market Size by Type (2022-2027) & (US$ Million) Table 39. Europe Virtual Customer Assistants (VCA) Application Market Size by Application (2016-2021) (US$ Million) Table 40. Europe Virtual Customer Assistants (VCA) Application Market Size by Application (2022-2027) & (US$ Million) Table 41. Europe Virtual Customer Assistants (VCA) Application Market Size by Country (2016-2021) & (US$ Million) Table 42. Europe Virtual Customer Assistants (VCA) Application Market Size by Country (2022-2027) & (US$ Million) Table 43. Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2021) (US$ Million) Table 44. Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Type (2022-2027) & (US$ Million) Table 45. Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Application (2016-2021) (US$ Million) Table 46. Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Application (2022-2027) & (US$ Million) Table 47. Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Region (2016-2021) & (US$ Million) Table 48. Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size by Region (2022-2027) & (US$ Million) Table 49. Latin America Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2021) (US$ Million) Table 50. Latin America Virtual Customer Assistants (VCA) Application Market Size by Type (2022-2027) & (US$ Million) Table 51. Latin America Virtual Customer Assistants (VCA) Application Market Size by Application (2016-2021) (US$ Million) Table 52. Latin America Virtual Customer Assistants (VCA) Application Market Size by Application (2022-2027) & (US$ Million) Table 53. Latin America Virtual Customer Assistants (VCA) Application Market Size by Country (2016-2021) & (US$ Million) Table 54. Latin America Virtual Customer Assistants (VCA) Application Market Size by Country (2022-2027) & (US$ Million) Table 55. Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Type (2016-2021) (US$ Million) Table 56. Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Type (2022-2027) & (US$ Million) Table 57. Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Application (2016-2021) (US$ Million) Table 58. Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Application (2022-2027) & (US$ Million) Table 59. Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Country (2016-2021) & (US$ Million) Table 60. Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size by Country (2022-2027) & (US$ Million) Table 61. EGain Company Details Table 62. EGain Business Overview Table 63. EGain Virtual Customer Assistants (VCA) Application Product Table 64. EGain Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) & (US$ Million) Table 65. EGain Recent Development Table 66. Interactions Company Details Table 67. Interactions Business Overview Table 68. Interactions Virtual Customer Assistants (VCA) Application Product Table 69. Interactions Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) & (US$ Million) Table 70. Interactions Recent Development Table 71. Creative Virtual Company Details Table 72. Creative Virtual Business Overview Table 73. Creative Virtual Virtual Customer Assistants (VCA) Application Product Table 74. Creative Virtual Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) & (US$ Million) Table 75. Creative Virtual Recent Development Table 76. Artificial Solutions Company Details Table 77. Artificial Solutions Business Overview Table 78. Artificial Solutions Virtual Customer Assistants (VCA) Application Product Table 79. Artificial Solutions Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) & (US$ Million) Table 80. Artificial Solutions Recent Development Table 81. SmartAction Company Details Table 82. SmartAction Business Overview Table 83. SmartAction Virtual Customer Assistants (VCA) Application Product Table 84. SmartAction Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) & (US$ Million) Table 85. SmartAction Recent Development Table 86. Nuance Company Details Table 87. Nuance Business Overview Table 88. Nuance Virtual Customer Assistants (VCA) Application Product Table 89. Nuance Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) & (US$ Million) Table 90. Nuance Recent Development Table 91. Go Moment Company Details Table 92. Go Moment Business Overview Table 93. Go Moment Virtual Customer Assistants (VCA) Application Product Table 94. Go Moment Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) & (US$ Million) Table 95. Go Moment Recent Development Table 96. IPsoft Company Details Table 97. IPsoft Business Overview Table 98. IPsoft Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) & (US$ Million) Table 99. IPsoft Recent Development Table 100. Botfuel Company Details Table 101. Botfuel Business Overview Table 102. Botfuel Virtual Customer Assistants (VCA) Application Product Table 103. Botfuel Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) & (US$ Million) Table 104. Botfuel Recent Development Table 105. IBM Company Details Table 106. IBM Business Overview Table 107. IBM Virtual Customer Assistants (VCA) Application Product Table 108. IBM Revenue in Virtual Customer Assistants (VCA) Application Business (2016-2021) & (US$ Million) Table 109. IBM Recent Development Table 110. Research Programs/Design for This Report Table 111. Key Data Information from Secondary Sources Table 112. Key Data Information from Primary Sources List of Figures Figure 1. Global Virtual Customer Assistants (VCA) Application Market Share by Type: 2020 VS 2027 Figure 2. Cloud-Based Features Figure 3. On-Premises Features Figure 4. Global Virtual Customer Assistants (VCA) Application Market Share by Application: 2020 VS 2027 Figure 5. Large Enterprises (1000+ Users) Case Studies Figure 6. Medium-Sized Enterprise (499-1000 Users) Case Studies Figure 7. Small Enterprises (1-499 Users) Case Studies Figure 8. Virtual Customer Assistants (VCA) Application Report Years Considered Figure 9. Global Virtual Customer Assistants (VCA) Application Market Size (US$ Million), Year-over-Year: 2016-2027 Figure 10. Global Virtual Customer Assistants (VCA) Application Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 11. Global Virtual Customer Assistants (VCA) Application Market Share by Regions: 2020 VS 2027 Figure 12. Global Virtual Customer Assistants (VCA) Application Market Share by Regions (2022-2027) Figure 13. Global Virtual Customer Assistants (VCA) Application Market Share by Players in 2020 Figure 14. Global Top Virtual Customer Assistants (VCA) Application Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Virtual Customer Assistants (VCA) Application as of 2020 Figure 15. The Top 10 and 5 Players Market Share by Virtual Customer Assistants (VCA) Application Revenue in 2020 Figure 16. Global Virtual Customer Assistants (VCA) Application Revenue Market Share by Type (2016-2021) Figure 17. Global Virtual Customer Assistants (VCA) Application Revenue Market Share by Type (2022-2027) Figure 18. North America Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 19. North America Virtual Customer Assistants (VCA) Application Market Share by Type (2016-2027) Figure 20. North America Virtual Customer Assistants (VCA) Application Market Share by Application (2016-2027) Figure 21. North America Virtual Customer Assistants (VCA) Application Market Share by Country (2016-2027) Figure 22. United States Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 23. Canada Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 24. Europe Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 25. Europe Virtual Customer Assistants (VCA) Application Market Share by Type (2016-2027) Figure 26. Europe Virtual Customer Assistants (VCA) Application Market Share by Application (2016-2027) Figure 27. Europe Virtual Customer Assistants (VCA) Application Market Share by Country (2016-2027) Figure 28. Germany Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 29. France Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 30. U.K. Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 31. Italy Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 32. Russia Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 33. Nordic Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 34. Asia-Pacific Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 35. Asia-Pacific Virtual Customer Assistants (VCA) Application Market Share by Type (2016-2027) Figure 36. Asia-Pacific Virtual Customer Assistants (VCA) Application Market Share by Application (2016-2027) Figure 37. Asia-Pacific Virtual Customer Assistants (VCA) Application Market Share by Region (2016-2027) Figure 38. China Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 39. Japan Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 40. South Korea Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 41. Southeast Asia Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 42. India Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 43. Australia Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 44. Latin America Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 45. Latin America Virtual Customer Assistants (VCA) Application Market Share by Type (2016-2027) Figure 46. Latin America Virtual Customer Assistants (VCA) Application Market Share by Application (2016-2027) Figure 47. Latin America Virtual Customer Assistants (VCA) Application Market Share by Country (2016-2027) Figure 48. Mexico Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 49. Brazil Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 50. Middle East & Africa Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 51. Middle East & Africa Virtual Customer Assistants (VCA) Application Market Share by Type (2016-2027) Figure 52. Middle East & Africa Virtual Customer Assistants (VCA) Application Market Share by Application (2016-2027) Figure 53. Middle East & Africa Virtual Customer Assistants (VCA) Application Market Share by Country (2016-2027) Figure 54. Turkey Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 55. Saudi Arabia Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 56. UAE Virtual Customer Assistants (VCA) Application Market Size YoY Growth (2016-2027) & (US$ Million) Figure 57. EGain Revenue Growth Rate in Virtual Customer Assistants (VCA) Application Business (2016-2021) Figure 58. Interactions Revenue Growth Rate in Virtual Customer Assistants (VCA) Application Business (2016-2021) Figure 59. Creative Virtual Revenue Growth Rate in Virtual Customer Assistants (VCA) Application Business (2016-2021) Figure 60. Artificial Solutions Revenue Growth Rate in Virtual Customer Assistants (VCA) Application Business (2016-2021) Figure 61. SmartAction Revenue Growth Rate in Virtual Customer Assistants (VCA) Application Business (2016-2021) Figure 62. Nuance Revenue Growth Rate in Virtual Customer Assistants (VCA) Application Business (2016-2021) Figure 63. Go Moment Revenue Growth Rate in Virtual Customer Assistants (VCA) Application Business (2016-2021) Figure 64. IPsoft Revenue Growth Rate in Virtual Customer Assistants (VCA) Application Business (2016-2021) Figure 65. Botfuel Revenue Growth Rate in Virtual Customer Assistants (VCA) Application Business (2016-2021) Figure 66. IBM Revenue Growth Rate in Virtual Customer Assistants (VCA) Application Business (2016-2021) Figure 67. Bottom-up and Top-down Approaches for This Report Figure 68. Data Triangulation Figure 69. Key Executives Interviewed

EGain Interactions Creative Virtual Artificial Solutions SmartAction Nuance Go Moment IPsoft Botfuel IBM