1 Social Customer Service Applications Market Overview 1.1 Social Customer Service Applications Product Overview 1.2 Social Customer Service Applications Market Segment by Type 1.2.1 Cloud-Based 1.2.2 On-Premises 1.3 Global Social Customer Service Applications Market Size by Type 1.3.1 Global Social Customer Service Applications Market Size Overview by Type (2016-2027) 1.3.2 Global Social Customer Service Applications Historic Market Size Review by Type (2016-2021) 1.3.2.1 Global Social Customer Service Applications Sales Breakdown in Volume by Type (2016-2021) 1.3.2.2 Global Social Customer Service Applications Sales Breakdown in Value by Type (2016-2021) 1.3.2.3 Global Social Customer Service Applications Average Selling Price (ASP) by Type (2016-2021) 1.3.3 Global Social Customer Service Applications Forecasted Market Size by Type (2022-2027) 1.3.3.1 Global Social Customer Service Applications Sales Breakdown in Volume by Type (2022-2027) 1.3.3.2 Global Social Customer Service Applications Sales Breakdown in Value by Type (2022-2027) 1.3.3.3 Global Social Customer Service Applications Average Selling Price (ASP) by Type (2022-2027) 1.4 Key Regions Market Size Segment by Type 1.4.1 North America Social Customer Service Applications Sales Breakdown by Type (2016-2021) 1.4.2 Europe Social Customer Service Applications Sales Breakdown by Type (2016-2021) 1.4.3 Asia-Pacific Social Customer Service Applications Sales Breakdown by Type (2016-2021) 1.4.4 Latin America Social Customer Service Applications Sales Breakdown by Type (2016-2021) 1.4.5 Middle East and Africa Social Customer Service Applications Sales Breakdown by Type (2016-2021) 2 Global Social Customer Service Applications Market Competition by Company 2.1 Global Top Players by Social Customer Service Applications Sales (2016-2021) 2.2 Global Top Players by Social Customer Service Applications Revenue (2016-2021) 2.3 Global Top Players Social Customer Service Applications Price (2016-2021) 2.4 Global Top Manufacturers Social Customer Service Applications Manufacturing Base Distribution, Sales Area, Product Type 2.5 Social Customer Service Applications Market Competitive Situation and Trends 2.5.1 Social Customer Service Applications Market Concentration Rate (2016-2021) 2.5.2 Global 5 and 10 Largest Manufacturers by Social Customer Service Applications Sales and Revenue in 2020 2.6 Global Top Manufacturers by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Social Customer Service Applications as of 2020) 2.7 Date of Key Manufacturers Enter into Social Customer Service Applications Market 2.8 Key Manufacturers Social Customer Service Applications Product Offered 2.9 Mergers & Acquisitions, Expansion 3 Social Customer Service Applications Status and Outlook by Region 3.1 Global Social Customer Service Applications Market Size and CAGR by Region: 2016 VS 2021 VS 2026 3.2 Global Social Customer Service Applications Historic Market Size by Region 3.2.1 Global Social Customer Service Applications Sales in Volume by Region (2016-2021) 3.2.2 Global Social Customer Service Applications Sales in Value by Region (2016-2021) 3.2.3 Global Social Customer Service Applications Sales (Volume & Value) Price and Gross Margin (2016-2021) 3.3 Global Social Customer Service Applications Forecasted Market Size by Region 3.3.1 Global Social Customer Service Applications Sales in Volume by Region (2022-2027) 3.3.2 Global Social Customer Service Applications Sales in Value by Region (2022-2027) 3.3.3 Global Social Customer Service Applications Sales (Volume & Value), Price and Gross Margin (2022-2027) 4 Global Social Customer Service Applications by Application 4.1 Social Customer Service Applications Market Segment by Application 4.1.1 Large Enterprises(1000+ Users) 4.1.2 Medium-Sized Enterprise(499-1000 Users) 4.1.3 Small Enterprises(1-499 Users) 4.2 Global Social Customer Service Applications Market Size by Application 4.2.1 Global Social Customer Service Applications Market Size Overview by Application (2016-2027) 4.2.2 Global Social Customer Service Applications Historic Market Size Review by Application (2016-2021) 4.2.2.1 Global Social Customer Service Applications Sales Breakdown in Volume, by Application (2016-2021) 4.2.2.2 Global Social Customer Service Applications Sales Breakdown in Value, by Application (2016-2021) 4.2.2.3 Global Social Customer Service Applications Average Selling Price (ASP) by Application (2016-2021) 4.2.3 Global Social Customer Service Applications Forecasted Market Size by Application (2022-2027) 4.2.3.1 Global Social Customer Service Applications Sales Breakdown in Volume, by Application (2022-2027) 4.2.3.2 Global Social Customer Service Applications Sales Breakdown in Value, by Application (2022-2027) 4.2.3.3 Global Social Customer Service Applications Average Selling Price (ASP) by Application (2022-2027) 4.3 Key Regions Market Size Segment by Application 4.3.1 North America Social Customer Service Applications Sales Breakdown by Application (2016-2021) 4.3.2 Europe Social Customer Service Applications Sales Breakdown by Application (2016-2021) 4.3.3 Asia-Pacific Social Customer Service Applications Sales Breakdown by Application (2016-2021) 4.3.4 Latin America Social Customer Service Applications Sales Breakdown by Application (2016-2021) 4.3.5 Middle East and Africa Social Customer Service Applications Sales Breakdown by Application (2016-2021) 5 North America Social Customer Service Applications by Country 5.1 North America Social Customer Service Applications Historic Market Size by Country 5.1.1 North America Social Customer Service Applications Sales in Volume by Country (2016-2021) 5.1.2 North America Social Customer Service Applications Sales in Value by Country (2016-2021) 5.2 North America Social Customer Service Applications Forecasted Market Size by Country 5.2.1 North America Social Customer Service Applications Sales in Volume by Country (2022-2027) 5.2.2 North America Social Customer Service Applications Sales in Value by Country (2022-2027) 6 Europe Social Customer Service Applications by Country 6.1 Europe Social Customer Service Applications Historic Market Size by Country 6.1.1 Europe Social Customer Service Applications Sales in Volume by Country (2016-2021) 6.1.2 Europe Social Customer Service Applications Sales in Value by Country (2016-2021) 6.2 Europe Social Customer Service Applications Forecasted Market Size by Country 6.2.1 Europe Social Customer Service Applications Sales in Volume by Country (2022-2027) 6.2.2 Europe Social Customer Service Applications Sales in Value by Country (2022-2027) 7 Asia-Pacific Social Customer Service Applications by Region 7.1 Asia-Pacific Social Customer Service Applications Historic Market Size by Region 7.1.1 Asia-Pacific Social Customer Service Applications Sales in Volume by Region (2016-2021) 7.1.2 Asia-Pacific Social Customer Service Applications Sales in Value by Region (2016-2021) 7.2 Asia-Pacific Social Customer Service Applications Forecasted Market Size by Region 7.2.1 Asia-Pacific Social Customer Service Applications Sales in Volume by Region (2022-2027) 7.2.2 Asia-Pacific Social Customer Service Applications Sales in Value by Region (2022-2027) 8 Latin America Social Customer Service Applications by Country 8.1 Latin America Social Customer Service Applications Historic Market Size by Country 8.1.1 Latin America Social Customer Service Applications Sales in Volume by Country (2016-2021) 8.1.2 Latin America Social Customer Service Applications Sales in Value by Country (2016-2021) 8.2 Latin America Social Customer Service Applications Forecasted Market Size by Country 8.2.1 Latin America Social Customer Service Applications Sales in Volume by Country (2022-2027) 8.2.2 Latin America Social Customer Service Applications Sales in Value by Country (2022-2027) 9 Middle East and Africa Social Customer Service Applications by Country 9.1 Middle East and Africa Social Customer Service Applications Historic Market Size by Country 9.1.1 Middle East and Africa Social Customer Service Applications Sales in Volume by Country (2016-2021) 9.1.2 Middle East and Africa Social Customer Service Applications Sales in Value by Country (2016-2021) 9.2 Middle East and Africa Social Customer Service Applications Forecasted Market Size by Country 9.2.1 Middle East and Africa Social Customer Service Applications Sales in Volume by Country (2022-2027) 9.2.2 Middle East and Africa Social Customer Service Applications Sales in Value by Country (2022-2027) 10 Company Profiles and Key Figures in Social Customer Service Applications Business 10.1 Zendesk 10.1.1 Zendesk Corporation Information 10.1.2 Zendesk Introduction and Business Overview 10.1.3 Zendesk Social Customer Service Applications Sales, Revenue and Gross Margin (2016-2021) 10.1.4 Zendesk Social Customer Service Applications Products Offered 10.1.5 Zendesk Recent Development 10.2 Intercom 10.2.1 Intercom Corporation Information 10.2.2 Intercom Introduction and Business Overview 10.2.3 Intercom Social Customer Service Applications Sales, Revenue and Gross Margin (2016-2021) 10.2.4 Zendesk Social Customer Service Applications Products Offered 10.2.5 Intercom Recent Development 10.3 Salesforce 10.3.1 Salesforce Corporation Information 10.3.2 Salesforce Introduction and Business Overview 10.3.3 Salesforce Social Customer Service Applications Sales, Revenue and Gross Margin (2016-2021) 10.3.4 Salesforce Social Customer Service Applications Products Offered 10.3.5 Salesforce Recent Development 10.4 Hootsuite 10.4.1 Hootsuite Corporation Information 10.4.2 Hootsuite Introduction and Business Overview 10.4.3 Hootsuite Social Customer Service Applications Sales, Revenue and Gross Margin (2016-2021) 10.4.4 Hootsuite Social Customer Service Applications Products Offered 10.4.5 Hootsuite Recent Development 10.5 Vendor for Misc Products Salesforce 10.5.1 Vendor for Misc Products Salesforce Corporation Information 10.5.2 Vendor for Misc Products Salesforce Introduction and Business Overview 10.5.3 Vendor for Misc Products Salesforce Social Customer Service Applications Sales, Revenue and Gross Margin (2016-2021) 10.5.4 Vendor for Misc Products Salesforce Social Customer Service Applications Products Offered 10.5.5 Vendor for Misc Products Salesforce Recent Development 10.6 Khoros 10.6.1 Khoros Corporation Information 10.6.2 Khoros Introduction and Business Overview 10.6.3 Khoros Social Customer Service Applications Sales, Revenue and Gross Margin (2016-2021) 10.6.4 Khoros Social Customer Service Applications Products Offered 10.6.5 Khoros Recent Development 10.7 Sparkcentral 10.7.1 Sparkcentral Corporation Information 10.7.2 Sparkcentral Introduction and Business Overview 10.7.3 Sparkcentral Social Customer Service Applications Sales, Revenue and Gross Margin (2016-2021) 10.7.4 Sparkcentral Social Customer Service Applications Products Offered 10.7.5 Sparkcentral Recent Development 10.8 Jive Software, an Aurea company 10.8.1 Jive Software, an Aurea company Corporation Information 10.8.2 Jive Software, an Aurea company Introduction and Business Overview 10.8.3 Jive Software, an Aurea company Social Customer Service Applications Sales, Revenue and Gross Margin (2016-2021) 10.8.4 Jive Software, an Aurea company Social Customer Service Applications Products Offered 10.8.5 Jive Software, an Aurea company Recent Development 10.9 Pegasystems 10.9.1 Pegasystems Corporation Information 10.9.2 Pegasystems Introduction and Business Overview 10.9.3 Pegasystems Social Customer Service Applications Sales, Revenue and Gross Margin (2016-2021) 10.9.4 Pegasystems Social Customer Service Applications Products Offered 10.9.5 Pegasystems Recent Development 10.10 Conversocial 10.10.1 Company Basic Information, Manufacturing Base and Competitors 10.10.2 Social Customer Service Applications Product Category, Application and Specification 10.10.3 Conversocial Social Customer Service Applications Sales, Revenue, Price and Gross Margin (2016-2021) 10.10.4 Main Business Overview 10.10.5 Conversocial Recent Development 11 Upstream, Opportunities, Challenges, Risks and Influences Factors Analysis 11.1 Social Customer Service Applications Key Raw Materials 11.1.1 Key Raw Materials 11.1.2 Key Raw Materials Price 11.1.3 Raw Materials Key Suppliers 11.2 Manufacturing Cost Structure 11.2.1 Raw Materials 11.2.2 Labor Cost 11.2.3 Manufacturing Expenses 11.3 Social Customer Service Applications Industrial Chain Analysis 11.4 Social Customer Service Applications Market Dynamics 11.4.1 Industry Trends 11.4.2 Market Drivers 11.4.3 Market Challenges 11.4.4 Market Restraints 12 Market Strategy Analysis, Distributors 12.1 Sales Channel 12.2 Social Customer Service Applications Distributors 12.3 Social Customer Service Applications Downstream Customers 13 Research Findings and Conclusion 14 Appendix 14.1 Research Methodology 14.1.1 Methodology/Research Approach 14.1.1.1 Research Programs/Design 14.1.1.2 Market Size Estimation 14.1.1.3 Market Breakdown and Data Triangulation 14.1.2 Data Source 14.1.2.1 Secondary Sources 14.1.2.2 Primary Sources 14.2 Author Details 14.3 Disclaimer

List of Tables Table 1. Major Company of Cloud-Based Table 2. Major Company of On-Premises Table 3. Global Social Customer Service Applications Sales by Type 2016 VS 2021 VS 2027 (US$ Million) Table 4. Global Social Customer Service Applications Sales by Type (2016-2021) & (K Units) Table 5. Global Social Customer Service Applications Sales Market Share in Volume by Type (2016-2021) Table 6. Global Social Customer Service Applications Sales by Type (2016-2021) & (US& Million) Table 7. Global Social Customer Service Applications Market Share in Value by Type (2016-2021) Table 8. Global Social Customer Service Applications Price by Type (2016-2021) & (USD/Unit) Table 9. Global Social Customer Service Applications Sales by Type (2022-2027) & (K Units) Table 10. Global Social Customer Service Applications Sales Market Share in Volume by Type (2022-2027) Table 11. Global Social Customer Service Applications Sales by Type (2022-2027) & (US$ Million) Table 12. Global Social Customer Service Applications Sales Market Share in Value by Type (2022-2027) Table 13. Global Social Customer Service Applications Price by Type (2022-2027) & (USD/Unit) Table 14. North America Social Customer Service Applications Sales by Type (2016-2021) & (K Units) Table 15. North America Social Customer Service Applications Sales by Type (2016-2021) & (US$ Million) Table 16. Europe Social Customer Service Applications Sales (K Units) by Type (2016-2021) Table 17. Europe Social Customer Service Applications Sales by Type (2016-2021) & (US$ Million) Table 18. Asia-Pacific Social Customer Service Applications Sales (K Units) by Type (2016-2021) Table 19. Asia-Pacific Social Customer Service Applications Sales by Type (2016-2021) & (US$ Million) Table 20. Latin America Social Customer Service Applications Sales (K Units) by Type (2016-2021) Table 21. Latin America Social Customer Service Applications Sales by Type (2016-2021) & (US$ Million) Table 22. Middle East and Africa Social Customer Service Applications Sales (K Units) by Type (2016-2021) Table 23. Middle East and Africa Social Customer Service Applications Sales by Type (2016-2021) & (US$ Million) Table 24. Global Social Customer Service Applications Sales by Company (2016-2021) & (K Units) Table 25. Global Social Customer Service Applications Sales Share by Company (2016-2021) Table 26. Global Social Customer Service Applications Revenue by Company (2016-2021) & (US$ Million) Table 27. Global Social Customer Service Applications Revenue Share by Company (2016-2021) Table 28. Global Market Social Customer Service Applications Price by Company (2016-2021) & (USD/Unit) Table 29. Global Social Customer Service Applications Top Manufacturers Manufacturing Base Distribution and Sales Area Table 30. Global Social Customer Service Applications Manufacturers Market Concentration Ratio (CR5 and HHI) Table 31. Global Top Manufacturers Market Share by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Social Customer Service Applications as of 2020 Table 32. Date of Key Manufacturers Enter into Social Customer Service Applications Market Table 33. Key Manufacturers Social Customer Service Applications Product Type Table 34. Mergers & Acquisitions, Expansion Plans Table 35. Global Social Customer Service Applications Market Size Comparison by Region (US$ Million): 2016 VS 2021 VS 2027 Table 36. Global Social Customer Service Applications Sales by Region (2016-2021) & (K Units) Table 37. Global Social Customer Service Applications Sales Market Share in Volume by Region (2016-2021) Table 38. Global Social Customer Service Applications Sales by Region (2016-2021) & (US$ Million) Table 39. Global Social Customer Service Applications Sales Market Share in Value by Region (2016-2021) Table 40. Global Social Customer Service Applications Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2016-2021) Table 41. Global Social Customer Service Applications Sales by Region (2022-2027) & (K Units) Table 42. Global Social Customer Service Applications Sales Market Share in Volume by Region (2022-2027) Table 43. Global Social Customer Service Applications Sales by Region (2022-2027) & (US$ Million) Table 44. Global Social Customer Service Applications Sales Market Share in Value by Region (2022-2027) Table 45. Global Social Customer Service Applications Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2022-2027) Table 46. Global Social Customer Service Applications Sales by Application: 2016 VS 2021 VS 2027 (US$ Million) Table 47. Global Social Customer Service Applications Sales by Application (2016-2021) & (K Units) Table 48. Global Social Customer Service Applications Sales Market Share in Volume by Application (2016-2021) Table 49. Global Social Customer Service Applications Sales by Application (2016-2021) & (US$ Million) Table 50. Global Social Customer Service Applications Sales Market Share in Value by Application (2016-2021) Table 51. Global Social Customer Service Applications Price by Application (2016-2021) & (USD/Unit) Table 52. Global Social Customer Service Applications Sales by Application (2022-2027) & (K Units) Table 53. Global Social Customer Service Applications Sales Market Share in Volume by Application (2022-2027) Table 54. Global Social Customer Service Applications Sales by Application (2022-2027) & (US$ Million) Table 55. Global Social Customer Service Applications Sales Market Share in Value by Application (2022-2027) Table 56. Global Social Customer Service Applications Price by Application (2022-2027) & (USD/Unit) Table 57. North America Social Customer Service Applications Sales by Application (2016-2021) (K Units) Table 58. North America Social Customer Service Applications Sales by Application (2016-2021) & (US$ Million) Table 59. North America Social Customer Service Applications Sales Market Share in Value by Application in 2020 Table 60. Europe Social Customer Service Applications Sales by Application (2016-2021) (K Units) Table 61. Europe Social Customer Service Applications Sales by Application (2016-2021) & (US$ Million) Table 62. Europe Social Customer Service Applications Sales Market Share in Value by Application in 2020 Table 63. Asia-Pacific Social Customer Service Applications Sales by Application (2016-2021) (K Units) Table 64. Asia-Pacific Social Customer Service Applications Sales by Application (2016-2021) & (US$ Million) Table 65. Asia-Pacific Social Customer Service Applications Sales Market Share in Value by Application in 2020 Table 66. Latin America Social Customer Service Applications Sales by Application (2016-2021) (K Units) Table 67. Latin America Social Customer Service Applications Sales by Application (2016-2021) & (US$ Million) Table 68. Latin America Social Customer Service Applications Sales Market Share in Value by Application in 2020 Table 69. Middle East and Africa Social Customer Service Applications Sales by Application (2016-2021) (K Units) Table 70. Middle East and Africa Social Customer Service Applications Sales by Application (2016-2021) & (US$ Million) Table 71. Middle East and Africa Social Customer Service Applications Sales Market Share in Value by Application in 2020 Table 72. North America Social Customer Service Applications Sales by Country (2016-2021) & (K Units) Table 73. North America Social Customer Service Applications Sales Market Share in Volume by Country (2016-2021) Table 74. North America Social Customer Service Applications Sales by Country (2016-2021) & (US$ Million) Table 75. North America Social Customer Service Applications Sales Market Share in Value by Country (2016-2021) Table 76. North America Social Customer Service Applications Sales by Country (2022-2027) & (K Units) Table 77. North America Social Customer Service Applications Sales Market Share in Volume by Country (2022-2027) Table 78. North America Social Customer Service Applications Sales by Country (2022-2027) & (US$ Million) Table 79. North America Social Customer Service Applications Sales Market Share in Value by Country (2022-2027) Table 80. Europe Social Customer Service Applications Sales by Country (2016-2021) & (K Units) Table 81. Europe Social Customer Service Applications Sales Market Share in Volume by Country (2016-2021) Table 82. Europe Social Customer Service Applications Sales by Country (2016-2021) & (US$ Million) Table 83. Europe Social Customer Service Applications Sales Market Share in Value by Country (2016-2021) Table 84. Europe Social Customer Service Applications Sales by Country (2022-2027) & (K Units) Table 85. Europe Social Customer Service Applications Sales Market Share in Volume by Country (2022-2027) Table 86. Europe Social Customer Service Applications Sales by Country (2022-2027) & (US$ Million) Table 87. Europe Social Customer Service Applications Sales Market Share in Value by Country (2022-2027) Table 88. Asia-Pacific Social Customer Service Applications Sales by Region (2016-2021) & (K Units) Table 89. Asia-Pacific Social Customer Service Applications Sales Market Share in Volume by Region (2016-2021) Table 90. Asia-Pacific Social Customer Service Applications Sales by Region (2016-2021) & (US$ Million) Table 91. Asia-Pacific Social Customer Service Applications Sales Market Share in Value by Region (2016-2021) Table 92. Asia-Pacific Social Customer Service Applications Sales by Region (2022-2027) & (K Units) Table 93. Asia-Pacific Social Customer Service Applications Sales Market Share in Volume by Region (2022-2027) Table 94. Asia-Pacific Social Customer Service Applications Sales by Region (2022-2027) & (US$ Million) Table 95. Asia-Pacific Social Customer Service Applications Sales Market Share in Value by Region (2022-2027) Table 96. Latin America Social Customer Service Applications Sales by Country (2016-2021) & (K Units) Table 97. Latin America Social Customer Service Applications Sales Market Share in Volume by Country (2016-2021) Table 98. Latin America Social Customer Service Applications Sales by Country (2016-2021) & (US$ Million) Table 99. Latin America Social Customer Service Applications Sales Market Share in Value by Country (2016-2021) Table 100. Latin America Social Customer Service Applications Sales by Country (2022-2027) & (K Units) Table 101. Latin America Social Customer Service Applications Sales Market Share in Volume by Country (2022-2027) Table 102. Latin America Social Customer Service Applications Sales by Country (2022-2027) & (US$ Million) Table 103. Latin America Social Customer Service Applications Sales Market Share in Value by Country (2022-2027) Table 104. Middle East and Africa Social Customer Service Applications Sales by Country (2016-2021) & (K Units) Table 105. Middle East and Africa Social Customer Service Applications Sales Market Share in Volume by Country (2016-2021) Table 106. Middle East and Africa Social Customer Service Applications Sales by Country (2016-2021) & (US$ Million) Table 107. Middle East and Africa Social Customer Service Applications Sales Market Share in Value by Country (2016-2021) Table 108. Middle East and Africa Social Customer Service Applications Sales by Country (2022-2027) & (K Units) Table 109. Middle East and Africa Social Customer Service Applications Sales Market Share in Volume by Country (2022-2027) Table 110. Middle East and Africa Social Customer Service Applications Sales by Country (2022-2027) & (US$ Million) Table 111. Middle East and Africa Social Customer Service Applications Sales Market Share in Value by Country (2022-2027) Table 112. Zendesk Corporation Information Table 113. Zendesk Introduction and Business Overview Table 114. Zendesk Social Customer Service Applications Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2016-2021) Table 115. Zendesk Social Customer Service Applications Product Table 116. Zendesk Recent Development Table 117. Intercom Corporation Information Table 118. Intercom Introduction and Business Overview Table 119. Intercom Social Customer Service Applications Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2016-2021) Table 120. Intercom Social Customer Service Applications Product Table 121. Intercom Recent Development Table 122. Salesforce Corporation Information Table 123. Salesforce Introduction and Business Overview Table 124. Salesforce Social Customer Service Applications Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2016-2021) Table 125. Salesforce Social Customer Service Applications Product Table 126. Salesforce Recent Development Table 127. Hootsuite Corporation Information Table 128. Hootsuite Introduction and Business Overview Table 129. Hootsuite Social Customer Service Applications Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2016-2021) Table 130. Hootsuite Social Customer Service Applications Product Table 131. Hootsuite Recent Development Table 132. Vendor for Misc Products Salesforce Corporation Information Table 133. Vendor for Misc Products Salesforce Introduction and Business Overview Table 134. Vendor for Misc Products Salesforce Social Customer Service Applications Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2016-2021) Table 135. Vendor for Misc Products Salesforce Social Customer Service Applications Product Table 136. Vendor for Misc Products Salesforce Recent Development Table 137. Khoros Corporation Information Table 138. Khoros Introduction and Business Overview Table 139. Khoros Social Customer Service Applications Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2016-2021) Table 140. Khoros Social Customer Service Applications Product Table 141. Khoros Recent Development Table 142. Sparkcentral Corporation Information Table 143. Sparkcentral Introduction and Business Overview Table 144. Sparkcentral Social Customer Service Applications Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2016-2021) Table 145. Sparkcentral Social Customer Service Applications Product Table 146. Sparkcentral Recent Development Table 147. Jive Software, an Aurea company Corporation Information Table 148. Jive Software, an Aurea company Introduction and Business Overview Table 149. Jive Software, an Aurea company Social Customer Service Applications Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2016-2021) Table 150. Jive Software, an Aurea company Social Customer Service Applications Product Table 151. Jive Software, an Aurea company Recent Development Table 152. Pegasystems Corporation Information Table 153. Pegasystems Introduction and Business Overview Table 154. Pegasystems Social Customer Service Applications Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2016-2021) Table 155. Pegasystems Social Customer Service Applications Product Table 156. Pegasystems Recent Development Table 157. Conversocial Corporation Information Table 158. Conversocial Introduction and Business Overview Table 159. Conversocial Social Customer Service Applications Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2016-2021) Table 160. Conversocial Social Customer Service Applications Product Table 161. Conversocial Recent Development Table 162. Key Raw Materials Lists Table 163. Raw Materials Key Suppliers Lists Table 164. Social Customer Service Applications Market Trends Table 165. Social Customer Service Applications Market Drivers Table 166. Social Customer Service Applications Market Challenges Table 167. Social Customer Service Applications Market Restraints Table 168. Social Customer Service Applications Distributors List Table 169. Social Customer Service Applications Downstream Customers Table 170. Research Programs/Design for This Report Table 171. Key Data Information from Secondary Sources Table 172. Key Data Information from Primary Sources List of Figures Figure 1. Social Customer Service Applications Product Picture Figure 2. Global Social Customer Service Applications Market Size, 2016 VS 2021 VS 2027 (US$ Million) Figure 3. Global Social Customer Service Applications Market Size Status and Outlook (2016-2027) & (US$ Million) Figure 4. Global Social Customer Service Applications Sales Status and Outlook (2016-2027) & (K Units) Figure 5. Product Picture of Cloud-Based Figure 6. Global Cloud-Based Sales YoY Growth (2016-2021) & (K Units) Figure 7. Product Picture of On-Premises Figure 8. Global On-Premises Sales YoY Growth (2016-2021) & (K Units) Figure 9. Global Social Customer Service Applications Sales by Type (2016-2027) & (US$ Million) Figure 10. Global Social Customer Service Applications Sales Market Share in Volume by Type (2016-2021) Figure 11. Global Social Customer Service Applications Sales Market Share in Value by Type (2016-2021) Figure 12. Global Social Customer Service Applications Sales Market Share in Volume by Type (2022-2027) Figure 13. Global Social Customer Service Applications Sales Market Share in Value by Type (2022-2027) Figure 14. North America Social Customer Service Applications Sales Market Share in Volume by Type in 2020 Figure 15. North America Social Customer Service Applications Sales Market Share in Value by Type in 2020 Figure 16. Europe Social Customer Service Applications Sales Market Share in Volume by Type in 2020 Figure 17. Europe Social Customer Service Applications Sales Market Share in Value by Type in 2020 Figure 18. Asia-Pacific Social Customer Service Applications Sales Market Share in Volume by Type in 2020 Figure 19. Asia-Pacific Social Customer Service Applications Sales Market Share in Value by Type in 2020 Figure 20. Latin America Social Customer Service Applications Sales Market Share in Volume by Type in 2020 Figure 21. Latin America Social Customer Service Applications Sales Market Share in Value by Type in 2020 Figure 22. Middle East and Africa Social Customer Service Applications Sales Market Share in Volume by Type in 2020 Figure 23. Middle East and Africa Social Customer Service Applications Sales Market Share in Value by Type in 2020 Figure 24. The 5 and 10 Largest Manufacturers in the World: Market Share by Social Customer Service Applications Sales in 2020 Figure 25. The 5 and 10 Largest Manufacturers in the World: Market Share by Social Customer Service Applications Revenue in 2020 Figure 26. Social Customer Service Applications Market Share by Company Type (Tier 1, Tier 2, and Tier 3): 2016 VS 2020 Figure 27. Product Picture of Large Enterprises(1000+ Users) Figure 28. Global Large Enterprises(1000+ Users) Sales YoY Growth (2016-2027) & (K Units) Figure 29. Product Picture of Medium-Sized Enterprise(499-1000 Users) Figure 30. Global Medium-Sized Enterprise(499-1000 Users) Sales YoY Growth (2016-2027) & (K Units) Figure 31. Product Picture of Small Enterprises(1-499 Users) Figure 32. Global Small Enterprises(1-499 Users) Sales YoY Growth (2016-2027) & (K Units) Figure 33. Global Social Customer Service Applications Sales by Application (2016-2027) & (US$ Million) Figure 34. Global Social Customer Service Applications Sales Market Share in Volume by Application (2016-2021) Figure 35. Global Social Customer Service Applications Sales Market Share in Value by Application (2016-2021) Figure 36. Global Social Customer Service Applications Sales Market Share in Volume by Application (2022-2027) Figure 37. North America Social Customer Service Applications Sales Market Share in Volume by Application in 2020 Figure 38. Latin America Social Customer Service Applications Sales Market Share in Value by Application in 2020 Figure 39. Middle East and Africa Social Customer Service Applications Sales Market Share in Value by Application in 2020 Figure 40. Key Raw Materials Price Figure 41. Social Customer Service Applications Manufacturing Cost Structure Figure 42. Social Customer Service Applications Industrial Chain Analysis Figure 43. Channels of Distribution Figure 44. Distributors Profiles Figure 45. Bottom-up and Top-down Approaches for This Report Figure 46. Data Triangulation Figure 47. Key Executives Interviewed

Zendesk Intercom Salesforce Hootsuite Vendor for Misc Products Salesforce Khoros Sparkcentral Jive Software, an Aurea company Pegasystems Conversocial