The IT Service Desk is intended to be a primary point of engagement between users and an IT organization. According to the ITIL, the service desk is the single point of contact (SPOC) between the service provider (IT) and users for day-to-day activities.

Market Analysis and Insights: Global IT Service Desk Market
The research report studies the IT Service Desk market using different methodologies and analyzes to provide accurate and in-depth information about the market. For a clearer understanding, it is divided into several parts to cover different aspects of the market. Each area is then elaborated to help the reader comprehend the growth potential of each region and its contribution to the global market. The researchers have used primary and secondary methodologies to collate the information in the report. They have also used the same data to generate the current market scenario. This report is aimed at guiding people towards an apprehensive, better, and clearer knowledge of the market.
The global IT Service Desk market size is projected to reach US$ XX million by 2027, from US$ XX million in 2020, at a CAGR of XX% during 2021-2027.

Global IT Service Desk Scope and Segment
The global IT Service Desk market is segmented by company, region (country), by Type, and by Application. Players, stakeholders, and other participants in the global IT Service Desk market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by region (country), by Type, and by Application for the period 2016-2027.

Segment by Type
Cloud based
On Premise

Segment by Application
SMBs
Large Enterprises

By Region
North America
United States
Canada
Europe
Germany
France
U.K.
Italy
Russia
Nordic
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Latin America
Mexico
Brazil
Middle East & Africa
Turkey
Saudi Arabia
UAE

By Company
Samanage
Freshservice
ManageEngine ServiceDesk
JIRA Service Desk
Zendesk
Track-It!
BMC Remedy 9
Cherwell IT Service Management
Agiloft
Re:Desk
ServiceNow
GoToAssist
Spiceworks
EasyVista
Wolken